Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

Live from NHTSA

Latest vehicle complaints

3,645 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2019 GMC Sierra 1500Engine & cooling

I was driving my truck (2019 GMC Sierra 5.3L) while pulling a travel trailer to go camping. As I was getting onto the interstate, without any prior warning, all at once the truck began to shake, make a concerning noise, and various warning lights began displaying on the driver information panel. I pulled the truck off as safely as possible and had the truck towed to a GM Dealer for service. After investigating the engine, the service department informed me that an exhaust lifter failed, camshaft lobe was damaged,...

Read the full complaint

and a cylinder wall was scored resulting in the engine having to be replaced. As this happened while on the interstate with many other passenger vehicles and semis around us, and with the added component of pulling a travel trailer in the moment, my family and myself were in danger of oncoming high speed traffic while getting the hindered truck off of the road, sitting waiting for a tow truck to come, having to unhook the trailer on the side of the interstate and re-hook it up to another truck, and transferring my wife, kids, and myself to another vehicle.

Filed Incident EngineNHTSA 11772281
2023 Volkswagen AtlasElectrical systemVisibility & wipersDriver assistance

I am submitting a safety complaint regarding my 2023 Volkswagen Atlas due to the complete failure of the infotainment/electronic display system, including loss of the rearview backup camera. The system initially malfunctioned intermittently over several months before failing completely. The screen is now entirely black and nonfunctional. Most concerning, the rearview camera no longer displays an image when the vehicle is placed in reverse. This creates a significant safety concern, particularly when backing up...

Read the full complaint

near children, pedestrians, or other vehicles. The loss of the camera is not simply an inconvenience; it is the failure of an important safety feature. My vehicle has slightly over 70,000 miles and was evaluated by an authorized Volkswagen dealership. I was advised that the repair would cost approximately $3,300. After goodwill assistance, my responsibility was reduced to $1,481. The dealership initially advised that the replacement part was backordered with no estimated arrival date. The part has now arrived, and I remain in a rental vehicle while the repair is pending completion. I am aware that Volkswagen issued NHTSA Safety Recall 24V-480 / VW Recall 91US for certain 2024 Atlas vehicles due to infotainment issues that could delay or prevent the rearview camera image from displaying. My 2023 Atlas is experiencing a similar safety-related symptom, although I understand the underlying defect may differ. I respectfully request that NHTSA review whether 2023 Atlas vehicles may also be affected by a related defect, whether similar complaints exist, and whether further investigation or recall action is warranted.

Filed Incident Electrical system · Visibility / wiper · Back over preventionNHTSA 11772278
2023 Tesla Model Y (all Variants)Other & unknown

While driving on the highway, both rear door windows (driver's side and passenger's side) suddenly shattered while fully closed. I reviewed the vehicle's camera footage and could not identify any impact or object striking the glass. The shattered glass scattered throughout the vehicle and into the occupants' hair and clothing, creating a safety hazard while driving at highway speed. The glass also caused too many scratches to the rear doors and rear side panels of the vehicle, requiring paint repairs. I am...

Read the full complaint

reporting this incident as a potential vehicle safety defect and requesting that NHTSA document and review it to determine whether similar incidents have occurred in other Tesla Model Y vehicles (especially 2023)

Filed Incident Unknown or otherNHTSA 11772276
2023 Genesis GV80Electrical systemLightsDriver assistanceFire

Description of Safety Defect & Incident Sequence Severe moisture intrusion inside the driver-side headlight assembly triggered a sudden cascade of critical safety sensor failures while driving, followed by an active electrical short, component melting, and smoke (fire hazard) after the vehicle was shut off. While driving, a dangerous cascade of electrical and safety sensor failures suddenly occurred. Multiple critical dashboard warning alerts triggered simultaneously, including: Turn Signal Out, Blind Spot...

Read the full complaint

Warning, Lane Departure Warning, Rear Cross Traffic Warning, Forward Collision Warning, and Speed Control. Upon parking and exiting the vehicle, the driver-side headlight housing was found completely obscured by severe internal condensation. Despite the vehicle being turned off and the ignition key removed, the turn signal bulb remained actively flickering, indicating a severe, uncontrolled electrical short circuit. Upon opening the hood, a strong odor of burning plastic/rubber was present, and an active trail of smoke was visibly emanating directly from the headlight assembly area. To prevent an imminent vehicle fire, the main headlight fuse had to be immediately located and pulled. This defect represents a critical safety hazard, causing a sudden loss of advanced driver assistance systems (ADAS) while driving and a severe electrical fire risk while parked. This is a known issue by Genesis under "Genesis Technical Service Bulletin TSB 23-BD-002G"

Filed Incident Electrical system · Exterior lighting · Forward collision avoidanceNHTSA 11772273
2017 Kia SorentoElectrical systemDriver assistance

Faulty cameras to allow the AEB and LDWS to work accordingly. Warning lights are on due to faulty system

Filed Incident Electrical system · Lane departure · Forward collision avoidanceNHTSA 11772270
2023 Jeep Grand CherokeeDriver assistance

the rear cross traffic warning and blind spot warning DO NOT ALARM if you have an iphone connected to Carplay when you start the car and that iphone is on silent. I would think that a critical safety feature like this would be completely separate from connected devices. I almost backed into a child crossing on a bike because of this failure. I contacted Jeep to let them know of this issue and got a vague email saying Jeep had evaluated the situation and declines to buy my vehicle back (which I never requested, I...

Read the full complaint

just want them to fix this safety issue). We have two jeep grand cherokees in our household, a 2023 and a 2021 and both vehicles have the same issue. It fell on deaf ears with Jeep from a concerned consumer, I hope you can address if further.

Filed Incident Lane departure · Back over preventionNHTSA 11772269
2016 Harley-Davidson FlhxseEngine & coolingCrash

my 2016 HD CVO street glide began to slow down from driving 65mph. I tried to give it gas and did not accelerate; within 3-4 seconds I was below 30mph and was rear ended by a truck. No warning lights were on. I told my HD mechanic, and he stated that he had 2-3 CVO with that 110 engine for the same problem, seized piston, he said it causes the engine to come to a stop as if the brakes were being applied. I plan on retaining my motorcycle from the insurance and hiring a professional investigator to tear down and see if the engine seized. If so I plan to pursue a product liability case against Harley Davison.

Filed Incident EngineNHTSA 11772268
2023 Cadillac EscaladeEngine & cooling

I am reporting a catastrophic engine failure on my 2023 Cadillac Escalade with the 6.2L L87 V8 engine (currently at 106,000 miles). The engine suffered sudden engine failure while driving / stalling, creating an immediate traffic hazard. The vehicle was towed to an authorized Cadillac dealership in Louisiana, where it has remained completely unrepaired for 60 consecutive days. The dealership claims they cannot repair the safety defect because they are "short-staffed." This vehicle's failure directly matches the...

Read the full complaint

systemic manufacturing defects currently under investigation by the Office of Defects Investigation in Engineering Analysis EA26005. The manufacturer's inability to provide a timely repair through its dealer network leaves a known safety hazard unresolved.

Filed Incident EngineNHTSA 11772266
2019 Tesla Model 3AirbagsSeats & seat belts

1. Component/System Failed: Supplemental Restraint System (SRS) - Front Passenger Seat Occupant Classification System (OCS) / Occupant Sensor. Component intact and available for inspection upon request. 2. Safety Risk: Failure disables or compromises front passenger airbag deployment and seat belt pretensioner logic. In a crash, the vehicle may fail to deploy the airbag/pretensioner for an adult passenger or deploy improperly, creating severe risk of serious injury or fatality. The passenger seat cannot be safely...

Read the full complaint

occupied. 3. Problem Reproduced/Confirmed: Yes. Tesla Service confirmed an active SRS/OCS fault (OCS1P_w127_seatbackSelfOpen). The technician acknowledged this failure is widespread on 2018-2020 Model 3s and noted their own personal Model 3 experienced the exact same issue unaddressed for years. Technicians stated company guidelines require recommending the fix due to liability, though many owners decline due to high out-of-pocket costs. 4. Manufacturer Inspection & Design Defect: Inspected and repaired by Tesla Service. Resolving the faulty OCS sensor required replacing the seat cushion/sensor assembly AND upgrading the front passenger airbag. Tesla redesigned the SRS signaling on newer revisions in a backwards-incompatible manner. This forces out-of-warranty owners to pay for a mandatory airbag replacement simply to achieve physical/electrical compatibility for a failed sensor pad. 5. Warning Messages & Timeline: Persistent "Front Passenger Safety Restraint System Issue" alert on touchscreen and illuminated red SRS/airbag warning lamp on instrument panel. First appeared at ~50,000 miles without physical impact, seat modification, or liquid spill. Remains continuously active. System was ultimately repaired at owner expense.

Filed Incident Air bags · Seat beltsNHTSA 11772264
2023 Mitsubishi OutlanderTransmission & drivetrainElectrical systemEngine & cooling

My 2023 Mitsubishi Outlander has experienced recurring high engine-temperature readings, misfires, and two overheating-related engine shutdowns while driving, creating a risk of unexpected power loss in traffic. The vehicle has been evaluated repeatedly by authorized Mitsubishi dealerships without identifying the underlying cause. Air in the cooling system was documented in September 2025, with the dealership noting it could cause the engine to run hotter than normal. In September 2026, a dealership again reported...

Read the full complaint

a significant amount of air in the cooling system. Previous cooling-system service temporarily improved the symptoms, but they returned. The temperature gauge repeatedly approaches H while driving, particularly with the A/C operating, and decreases when I slow down or turn off the A/C. These episodes occur WITHOUT an illuminated Check Engine Light or other warning message. During an earlier incident, the Check Engine Light appeared the following morning but went off before diagnostic codes could be retrieved. At the most recent dealership visit, I provided photographic evidence of the high temperature reading. The dealership's diagnostic equipment reportedly found no issue, but a technician's personal scanner identified a battery-related problem and additional codes. The battery was replaced, yet the temperature problem continued. On October 17, 2026, at approximately 98,395 miles, I again photographed the temperature gauge approaching H without any warning light. Despite multiple inspections, the cause remains UNKNOWN. I am concerned about another engine shutdown and a potential collision. The vehicle is available for inspection.

Filed Incident Power train · Electrical system · EngineNHTSA 11772262
2021 Ford EdgeTransmission & drivetrain

I have transmission failure at 63,000 miles. safety issue because it won't accelerate without shuttering could cause an accident. I have a Ford dealer email and repair order.

Filed Incident Power trainNHTSA 11772261
2020 Chevrolet CamaroTransmission & drivetrainElectrical system

The automatic transmission power train and electrical software system failed, and components are currently disassembled and available for inspection at Legacy Chevrolet. Safety was put at risk due to a sudden loss of reverse gear and erratic shifting while operating, creating an immediate crash hazard. The problem was explicitly confirmed by an authorized dealer technician who diagnosed code P0746 and found catastrophic mechanical failure, including completely sheared and stripped metal teeth on the internal clutch...

Read the full complaint

hub assembly. Total transmission replacement is required at a cost of $5,400. This failure occurred after the mandated Safety Recall N242480630 software update was completed on June 25, 2026. GM is currently denying coverage under Special Coverage N242480631. GM Corporate Case #115531429.

Filed Incident Power train · Electrical systemNHTSA 11772258
2020 Jeep WranglerEngine & cooling

The Hood Silencer Pad (68752887AA, 68292166AA, 68292166AC, 68292166AD) is made from insulating fibers that attract rodents. The rodents detach portions of the silencer pad which can result in loose material that could become a projectile on the highway or contacting hot engine components, potentially creating a fire hazard.

Filed Incident EngineNHTSA 11772257
2017 Chrysler PacificaTransmission & drivetrain

My Pacifica Hybrid suffered a catastrophic high-voltage system failure, leaving the vehicle completely disabled and undrivable. In addition, there is an open recall that has not been addressed that means the vehicle should not be parked next a a building due to fire risk. The vehicle has been sitting at the dealer for a month, and the dealer has confirmed that the high voltage battery has failed. The dealer has informed me that Stellantis engineers will not release a new hybrid battery because it is not covered...

Read the full complaint

under the warranty. There are two manufacture warranties that should apply here, but Stellantis will still not approve the release of the batter. Chrysler is using software-level diagnostic constraints to evade a safety-related powertrain warranty extension. In the meantime, I am left without a vehicle.

Filed Incident Power trainNHTSA 11772256
2018 GMC CanyonBrakes

Driving down road and heard load screeching noise then when preparing to stop the brake felt like pushing on a brick wall and almost got hit after pulling into highway. The vacuum booster pump was found to have been sheared off engine.

Filed Incident Service brakesNHTSA 11772255
2016 Ford EdgeEngine & cooling

Coolant Intrusion / In my Engine of 2.0L EcoBoost engines. I had coolant leaking into cylinders leading to overheating or total engine failure and had to replace engine with Ford not covering cost. Need a recall on these engines for 2016 Ford Edge. Still no recall from ford.

Filed Incident EngineNHTSA 11772254
2020 Ford ExplorerElectrical systemDriver assistance

My 2020 Ford Explorer previously received a safety recall repair under Ford Recall 23S23 for the 360-degree/rearview camera system. Unfortunately, the camera system is malfunctioning again following that repair. The 360-degree display intermittently shows solid blue/teal or black areas instead of properly displaying the vehicle's surroundings. The camera images also become washed out, distorted, or unusually dark, reducing visibility when reversing. Additionally, my instrument cluster displays the warning...

Read the full complaint

"Reverse Brake Assist Not Available - See Manual." These problems raise serious safety concerns because the vehicle's camera visibility is compromised while another safety system reports that it is unavailable. This creates potential risks when backing near children, pedestrians, other vehicles, or obstacles. I have photographs documenting the camera malfunctions and dashboard warning. Ford subsequently issued Recall 25S27 after discovering that certain vehicles previously repaired under Recall 23S23 may not have received the correct remedy, even though the repairs were recorded as completed. I have not yet received confirmation whether Recall 25S27 applies to my specific vehicle. On October 8, 2026, I visited Mullinax Ford of Olympia regarding the recurring safety problems. The dealership advised that I would have to pay out of pocket for a diagnosis. I subsequently submitted a written request asking for the recurring defect and applicable recall coverage to be reviewed, but received no response. I escalated the matter to the dealership's General Manager on October 19, 2026. The underlying cause has not been determined. I am concerned that the original camera safety defect may not have been adequately corrected and that the vehicle continues to experience a related safety risk. I request that NHTSA review these recurring malfunctions and the adequacy of the previous recall remedy.

Filed Incident Electrical system · Unknown or other · Forward collision avoidanceNHTSA 11772252
2019 Kia SportageElectrical systemEngine & cooling

I have a 2019 Kia Sportage with a conventional ignition key. Three times in five years, the engine has apparently started by itself while parked. The key was not in the ignition. I stopped the engine by inserting the key, turning it ON, then OFF. I bought the vehicle used from CarMax, and I don't know whether an aftermarket remote starter was installed.

Filed Incident Electrical system · Unknown or other · EngineNHTSA 11772251
2013 Kia SorentoEngine & cooling

The car is running rough, losing power and knocking. Unable to drive it safely. The more you accelerate the less power it has. It has been sitting ever since the incident.

Filed Incident EngineNHTSA 11772250
2017 Kia SportageEngine & coolingFire

Driving home noticed smoke from under the hood, pulled over noticed smoke coming through the vents inside the car. Shut it off and got out called 911, they're were no warning lights or messages, the car was a total loss as I only carried liability, when fire trucks arrived, the whole front of the car was engaged

Filed Incident EngineNHTSA 11772249

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience