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Latest vehicle complaints

3,645 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2018 Genesis G80Steering

When negotiating a curve, the steering wheel sticks and does not return to center without the driver forcing the wheel back to the required direction. Instead of a smooth and consistent feeling when turning the wheel, the steering wheel feels "locked" until the driver's force breaks the steering wheel free. In addition, the steering wheel makes a faint but noticeable grinding noise when turned in either direction. No warning lights illuminate.

Filed Incident SteeringNHTSA 11772248
2013 Toyota PriusBrakes

On [redacted], at approximately 152,570 miles, the brake, ABS, and traction-control warning lights illuminated at the same time on my 2013 Toyota Prius. The brakes felt spongy, and I heard a recurring buzzing sound approximately every 3 seconds. Because of the change in brake-pedal feel and concerns about braking safety, I stopped using the vehicle. I reported the problem to Longo Toyota in [[redacted]], which directed me to Toyota customer support. The vehicle was subsequently diagnosed with trouble code C1391,...

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"Internal Leak in Accumulator." I contacted the dealership and Toyota customer support about Customer Support Program ZJB, which addressed code C1391 brake booster and brake booster pump failures. Toyota denied coverage because the failure occurred outside the program's time and mileage limits. The symptoms began only 2,570 miles beyond the 150,000-mile limit. My primary concern is **safety**, not simply the expiration of coverage. The vehicle developed spongy brakes, multiple warning lights, and frequent buzzing. The diagnosis appears consistent with the type of brake-system failure Toyota previously addressed through ZJB. I request that NHTSA investigate whether this condition constitutes a safety defect affecting 2013 Toyota Prius vehicles and whether a recall or other corrective action is warranted, including for vehicles that develop the failure after the support program expires. I can provide the diagnostic report and available supporting records. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Service brakesNHTSA 11772247
2023 Kia SeltosElectrical systemBrakesEngine & cooling

My 2024 Kia Seltos, with approximately 50,000 miles, experienced a sudden shutdown while traveling at highway speed, cannot accelerate. The dashboard warning appeared as no key not detected and the brake pedal became extremely hard, making the vehicle difficult to stop. The vehicle subsequently restarted normally. This is a serious safety concern. I am requesting a thorough investigation into the cause of the shutdown, including the main electrical system, power distribution, engine controls, and brake-assist system. Please document this as a highway-speed shutdown with loss of normal braking assistance and provide a written diagnostic report before releasing the vehicle.

Filed Incident Electrical system · Service brakes · EngineNHTSA 11772246
2026 Cadillac EscaladeEngine & coolingFuel system

The engine malfunctioned. On October 19, 2026, the dealership advised by telephone that the engine would need to be replaced. The specific internal component or cause of failure has not been provided. The vehicle is available for inspection upon request. 1. During highway driving, the vehicle hesitated while accelerating and did not respond as expected. The driver backed off the accelerator and observed a flashing check-engine light. Unpredictable acceleration created concern about safely keeping pace with...

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traffic. Additional noises and an unusual odor later developed. The vehicle was parked safely. 2. Yes. The dealership evaluated the reported problems and advised on October 19 that engine replacement was necessary. Written diagnostic findings have not yet been provided. 3. The dealership evaluated the vehicle. No separate inspection by the manufacturer, police, insurance representatives, or an independent service center is known. According to the records available to us, the vehicle was driven only TWO miles in connection with the dealership's Certified Pre-Owned (CPO) inspection. This raises concern about whether the inspection adequately identified the engine problem before sale. 4. Symptoms began October 13, 2026, during the initial drive home after purchase: black exhaust smoke during hard acceleration. On October 14, hesitation and an unusual whooshing/rushing-air noise occurred during highway acceleration. The check-engine light flashed intermittently, then went out when exiting the highway. On October 16, additional squeaking noises and an unusual odor developed while driving to work. Mileage was 12,599 at delivery on October 13 and 12,671 by October 17 - only 72 miles driven since purchase. Symptoms began on delivery day and worsened within three days. Engine replacement was deemed necessary six days after delivery.

Filed Incident Engine · Fuel / propulsion systemNHTSA 11772240
2027 Rivian R2Body, doors & structure

I have a Rivian R2 bought recently on Oct 11. I noticed a problem that could impact safety while driving. Hood reflects the sunlight on to the drivers eyes and make it hard to see infront of the car. I was able to drive with handsfree, but this is a safety risk. Please take this request seriously and assess the safety of operating Rivian R2 when sunlight reflects from the hood

Filed Incident StructureNHTSA 11772239
2022 Ram 1500 Classic Regular CabSuspension

The contact owns a 2022 Ram 1500 TRX. The contact stated that while driving over road bumps, the suspension system failed to engage. No warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed that the suspension control module had failed and required replacement. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 27,000.

Filed Incident SuspensionNHTSA 11772238
2017 Chrysler PacificaSteering

Steering sticks mostly when at 11 and 1 o'clock position. Need to give extra pressure causing over steering.

Filed Incident SteeringNHTSA 11772237
2012 Hyundai Santa FELights

The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the rear taillights failed to function as intended. The contact stated that while driving at night, law enforcement performed a traffic stop because the rear taillights were inoperable. The dealer was notified of the failure. The contact stated that the failure was a result of the manufacturer's vehicle design, which allowed water to enter the taillight housing. In addition, the contact stated that the failure was persistent. The failure mileage was unknown.

Filed Incident Exterior lightingNHTSA 11772236
2019 Kia SoulTransmission & drivetrainEngine & cooling

Engine seized while driving with no warning. Dealer has submitted findings to kia corporate techline for powertrain warranty claim which is requesting a $700 engine teardown at my expense

Filed Incident Power train · EngineNHTSA 11772235
2025 Jeep CompassAcceleration & cruise control

When driving on highway speeds, the car sometimes has a lightning bolt displayed on the dashboard and the car slows down to under 25 mph. Car needs to be parked or turned off and on again and then it can be driven to highway speeds again. Online says Electronic Throttle Control issue.

Filed Incident Vehicle speed controlNHTSA 11772233
2021 Tesla Model 3Electrical systemDriver assistance

During a Tesla over-the-air software update, while the vehicle was charging at a Tesla V4 Supercharger, the Hardware 3 Autopilot/car computer failed and entered a permanent boot loop. All cameras became inoperative, including the federally required rearview backup camera, and the vehicle lost Autopilot and automatic emergency braking. Tesla has diagnosed the failure as a car-computer failure, and the failed computer is available for inspection. The vehicle was not in a collision and had no prior damage; the failure...

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occurred during a Tesla-initiated update. A non-functioning rearview camera eliminates the driver's rear view and increases the risk of a backover collision, and the loss of automatic emergency braking removes forward crash protection. This matches numerous existing complaints in this database describing the same Hardware 3 computer failure and camera loss after a software update, one of which reports a resulting collision. Tesla has declined to repair it at no charge despite the failure being caused by its own update, approximately 3,000 miles out of warranty. I am requesting NHTSA open a defect investigation into Hardware 3 Autopilot-computer failures that disable the rearview camera and automatic emergency braking.

Filed Incident Electrical system · Forward collision avoidanceNHTSA 11772231
2026 Hyundai Ioniq 5Electrical system

The contact owns a 2026 Hyundai Ioniq 5. The contact stated that while driving at 65 MPH, the vehicle lost motive power, and a battery warning light and a "Vehicle Will Come to a Stop" warning message illuminated. The vehicle failed to restart and was towed to the contact's residence. The vehicle was towed to the dealer, where it was diagnosed with DTC P0A1F8C. The contact was informed that the Vehicle Control Management System (VCMS) experienced an internal failure and required replacement. The vehicle was repaired. The manufacturer was notified of the failure by telephone, and a case was filed. The failure mileage was approximately 850.

Filed Incident Electrical systemNHTSA 11772230
2015 Jeep WranglerBrakes

CAN NOT PURCHASE AN ABS CONTROL MODUAL

Filed Incident Service brakesNHTSA 11772228
2020 Toyota HighlanderBrakesDriver assistance

Thanks for your service, which is much appreciated. I had a terrifying experience with my 2020 Toyota Hylander Hybrid on [redacted]. I was traveling slowly on the right Eastbound lane of [[redacted]] trying to exit onto [[redacted]], when a car suddey merged from my left, near my front bumper. I put on my brakes with enough room to spare to avoid a collision, however the Hylander overrode my controls, slammed on the brakes with a squeal of my tires, stopped my car completely, started doing a slow, repeating...

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beep, and wouldn't move, though the engine was running. This left my husband and I in an active freeway lane with cars traveling in front of us, to the side of us, and coming up behind us, at 65-70 mph., unable to move our vehicle. I had to turn off the engine off and on again, while in the active freeway lane, to get the Hylander to stop beeping and get it to move again so I could drive off the freeway. I was terrified we'd be rear-ended and possibly be killed, since some automated system in the Hylander would not allow the car to move after it took over and slammed on the brakes. I contacted Stevens Creek Toyota in [[redacted]] soon afterwards hoping to speak with a service manager about what happened. [[redacted]] I was told that no one was available when I described my issue to a phone receptionist there. She sent me to a manager's voicemail, where I left a detailed message about what happened. I asked that I be called back as soon as possible, to disable whatever feature caused the car to react in such a dangerous way. No one from the dealer ever called me back or offered a solution. I have no idea what to do or where to go, to get this feature disabled, or if it can hopefully be disabled. Please investigate why 2020 Toyota Hylander Hybrids have a feature that takes over the controls, slams on the brakes, then doesn't allow the car to move again until the car is completely turned off and on again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Unknown or other · Service brakes · Forward collision avoidanceNHTSA 11772227
2025 Ford ExplorerOther & unknown1 injury

Our family safety a risk because the car seat was burning, it was smoking and I got burned.

Filed Incident Unknown or otherNHTSA 11772224
2026 Subaru Outback WildernessBrakesDriver assistance

Mid-afternoon - clear day - dry pavement - cruise control set at 70+ MPH on Interstate 35. Car suddenly detects obstacle and starts phantom breaking excessively. Causes complete terror that we're about to hit something - only there was no obstacle to be found. Alarm eventually shut off and after a few moments, I was finally able to accelerate again. Luckily, there were no cars directly behind me or that would have been a huge pile up. Reported concern to Subaru dealer - referred to corporate - they have had my car...

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for 25 days. Today I was notified that due to not signing a waiver issued today stating I would turn all eyesight data over to any third party vendor and law enforcement - both now and in the future data - the safety case was at an impasse. No further explanation as to how this concern would be addressed. Corporate has not contacted local dealer with next steps. It is a 2026 forester with under 15,000 miles on it. No explanation as to why they could not have a form with a reasonable request - I.E. timeframe, no law enforcement involved, etc. Concern for this is the phantom braking with no explanation as to why and refusal to fix it.

Filed Incident Service brakes · Forward collision avoidanceNHTSA 11772223
2023 GMC AcadiaSteering

My 2023 GMC Acadia has a toe link issue in the rear suspension. This is according to the GMC Service Department in Marquette MI. Is this a possible safety issue, I really don't know. It does make a horrible clunking sound when I steer sharply which vibrates the car. So I definitely believe this does affect the steering. No question I will have to get this fixed ASAP.

Filed Incident SteeringNHTSA 11772222
2024 Acura ZDXDriver assistance

The contact owns a 2024 Acura ZDX. The contact received notification of NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact's wife was reversing, the rearview camera displayed a distorted or blank image. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 10,000.

Filed Incident Back over preventionNHTSA 11772217

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