Accident where Toyota Highlander was struck on the front driver's side and airbags did not deploy. Driver and passenger were injured. Driver was hospitalized. Need to have car inspected before destruction.
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•Manufacturer: Jeep / Stellantis •Year: 2018 •Model: Jeep Compass •VIN: [[redacted]] •NHTSA ODI Complaint Number: 11771736 •Date of Formal NHTSA Complaint: October 16, 2026 I am writing to formally escalate a serious and recurring electrical and starting-system malfunction affecting my son's 2018 Jeep Compass, identified above. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2024 Hyundai Elantra limited keep slamming the breaks and Hyundai keep running me in circles and won't fix it. I fear my vehicle will cause a collision. A case with Hyundai has been open for over 3 months.
Side curtain and front seat airbags deployed randomly, without impact or collision.
Saturday night, [[redacted]], the infotainment screen went black and all associated functions ceased including the back-up camera. I believed the car was unsafe. I took the car to the dealer, Fitzgerald Automotive in Frederick Maryland, on Monday morning and later that afternoon they called to say the F5 component went bad and is backordered. They could not give me a date when that part would come in. Cost would be $2500. Car is just 6000 miles beyond the warranty in miles and less than 4 years old. I purchased...
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the car at Fitzgerald and have had all service done since owning the car. Cost would be $2500. There was no warning. The dealer has now had my car for 3 weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Water intrusion into the electric power steering rack/harness causing failure. The steering wheel was shaking violently and rendering the vehicle completely undrivable. Once the vehicle dried out, the symptoms went away.
The rear brake line corroded and developed an actual brake-fluid leak. The failure triggered a brake-system warning and created a risk of reduced braking capability or loss of braking if the leak worsened. The problem was confirmed by an authorized Mercedes-Benz dealership, which diagnosed corrosion of the brake line and recommended replacement. The dealer provided a repair estimate and later reduced the repair cost through a goodwill review coordinated with Mercedes-Benz USA. This was not simply surface rust...
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discovered during routine maintenance. The corrosion progressed to the point of an active hydraulic brake-fluid leak. The vehicle had approximately 79,349 miles at the time of the failure. Mercedes-Benz had also recently replaced the rear subframe on this vehicle under an extended warranty related to corrosion. Because the brake lines are located in the same general rear-underbody area, I am concerned that the corrosion may have been present or visible during that earlier repair. I am also aware that NHTSA previously reviewed rear brake-line corrosion involving 2010-2015 Mercedes-Benz E-Class vehicles under Defect Petition DP20-004. I am submitting this complaint because, in my case, the corrosion progressed beyond surface deterioration to an actual brake-fluid leak. This happened all of a sudden while my wife was driving to work and could have resulted in serious injury or death. The vehicle and failed components are available for inspection upon request, to the extent they remain available at the repair facility.
Airbags did not deploy, sensors keep going off, car keeps over heating even before accident did take it in to Mazda to be fixed two months prior.
The contact owns a 2018 Chrysler Pacifica Plug-In Hybrid. The contact stated that while driving at 65 MPH, the vehicle experienced a total loss of motive power. The Check Engine warning light illuminated, and a warning message reading "Stop Safely Vehicle will shut off Soon" was displayed. The vehicle was towed to a dealer where diagnosis confirmed a transmission failure requiring replacement. The vehicle was scheduled for repair. The failure mileage was 181,901.
Engine died while on the freeway. Had the truck sent to my dealer via flatbed with AAA. They diagnosed it as the known lifter issue - lifter broke and metal went into the camshaft and scored it. So I need to replace the camshaft and lifters. They're quoting me $12k for that. I have 83000 miles on this car and I take very good care of it.
The contact owns a 2023 Jeep Compass. The contact stated that while driving at 65 MPH, the vehicle unexpectedly lost power and completely stalled. The warning message "Performance limited - fuel system error" illuminated. Approximately one week prior, the vehicle was taken to the dealer for the same failure. The failure was diagnosed as a software glitch, and a secondary battery was installed; however, the failure recurred. The failure mileage was approximately 43,000.
On [[redacted]], my [[redacted]] son was driving our Forester on [[redacted]] at [[redacted]]. At red light, Auto Start-Stop shut off engine as designed. On green, releasing brake triggered restart attempt. Dash lights cycled continuously, engine failed to restart. Brake pedal pushed back firmly and would not depress. Simultaneously, Electronic Parking Brake auto-engaged and would NOT disengage, preventing shift to neutral or pushing to safety. We were stranded in active lane off high-speed artery until flatbed tow...
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arrived. Because EPB had no manual override, tow operator had to drag vehicle onto flatbed with brakes locked. Towed Sunday night to selling dealer, diagnosed Monday 7:30 AM as dead/failing 12V battery, which was replaced. CRITICAL SAFETY QUESTIONS: Why no Battery State-of-Health warning before failure? Vehicle should alert when cranking capacity degrades below safe Auto Start-Stop restart threshold. A voltage/health indicator would have prevented this. Why no emergency EPB manual override? No accessible mechanical backup to release EPB during electrical/start fault. Locking wheels in live roadway creates severe collision hazard for occupants and traffic. REQUEST: Formally document as Product Safety Concern, assign corporate case number, and escalate to engineering/product safety team for review of battery monitoring logic and EPB override design. This created unacceptable hazard for my son. We request written response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On [[redacted]] I was grabbing my wallet from the center console of the vehicle and the peeling chrome piece tore my left ring finger open. It was a flap tear that required an urgent care visit to fix/stop the bleeding. They applied derma bond and other bandaging to help stop bleeding and heal the wound - I also had to go back into urgent care on [[redacted]] to re-treat the wound after the initial bandaging fell off. My local dealer (Greiner) inspected the vehicle on [[redacted]] and provided a repair order to...
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prove that the chrome trim piece was indeed peeling and sharp and subject to the recall. I contacted ford's customer service today, [[redacted]], to request reimbursement of medical expenses, some kind of interim fix for the dangerous trim piece, and a potential extension of goodwill via providing a free extended warranty. They provided none of the above and told me I would have to wait until some kind of fix was issued for the peeling trim piece before Ford can reimburse any of my medical expenses or do anything else for me. She said this wouldn't be until likely some time first quarter of next year and advised that I hold off on submitting anything to them until then as there's nothing they can do until a remedy is issued. I told her I'm not asking for a recall fix - I'm asking for reimbursement for medical expenses and some kind of interim fix or a loaner vehicle if possible - all under their injury claims processing rather than recall processing. She offered none of the above. After pushing - the agent ([[redacted]] was her name and she was reached at 1-800-392-3673) opened case #[[redacted]] to at least log my call/their refusal to do anything. I'm logging this complain to note that Ford refused to offer any kind of interim fix nor any kind of reimbursement for the medical expenses I incurred due to my injury sustained from their faulty center console. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The rear camera fails to function most of the time. It is a safety issue because I am unable to see cars or objects behind me when I am backing up. I am also unable people passing behind me when I am backing out of a parking space in a parking lot.
The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, there was smoke coming from under the hood. The vehicle was driven to the shoulder of the road, and the contact exited the vehicle. The contact noticed fire coming from the engine compartment. The fire department arrived and extinguished the fire. The contact had previously scheduled an appointment with the dealer;...
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however, three months prior to the fire, the dealer informed the contact that the parts were unavailable. The dealer stated a follow-up call would occur to reschedule once parts became available. The vehicle was towed to a local tow yard. The failure mileage was approximately 210,672.
The contact owns a 2018 Jeep Compass. The contact stated that on multiple occasions, while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to a service center, where the battery was replaced; however, the failure persisted. The contact stated that when the failure occurred, multiple warning lights illuminated, including the start/stop warning light. The contact stated that multiple attempts using the key fob were required to start the vehicle. Additionally, the contact stated that the infotainment system displayed a blank screen due to the failure. The manufacturer was notified of the failure by telephone. The failure mileage was approximately 104,000.
Upon arriving home I noticed that the paint was missing from the back passenger side & when I left the parking lot before heading home there was no paint missing.
While driving on I-5 at about 70 mph, I made a normal upshift from 5th to 6th gear in my 6-speed manual transmission. The shift lever went past the reverse lockout without my lifting the reverse pull collar (the owner's manual says the collar must be raised to select reverse) and the transmission briefly went into reverse at highway speed. The lever was in reverse for only a fraction of a second, but that was enough to strip the reverse gear teeth. There was no warning beforehand. I kept driving without knowing...
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anything was wrong and found out later, when I tried to back up, that the vehicle has no reverse. The reverse lockout should make it impossible to select reverse during a forward upshift. Here it failed. Engaging reverse at 70 mph can damage or lock up the drivetrain and cause a loss of control or a crash in traffic. With reverse gone, I also can't leave the car in reverse when parking on a slope, as the owner's manual advises. Subaru appears to know about this. Service Bulletin 03-71-13 (07/2013) released a revised 6MT shift lever (P/N 35011CA010) "designed to improve the operation of the reverse selection mechanism," built into production starting in December 2012. My vehicle was built before that. Subaru's technician newsletter also lists a 01/2012 article, "2010 M/Y & Later Legacy / Outback 6 M/T Reverse Gear Damage." NHTSA complaint ODI 10512418 describes the same failure on a 2011 Outback. The bulletin was not a recall, so 2010-2012 6MT Legacy/Outback vehicles with the original lever remain exposed. Not yet inspected by a dealer. A Subaru of America case is open. The vehicle and parts are available for inspection. I ask NHTSA to look into the 6MT reverse lockout / shift lever on 2010-2012 Subaru Legacy and Outback.
No warning lights or under car oil leakage noted (due to "belly pan" under engine/oil pan). NY inspection [[redacted]] with private mechanic oil noted on belly pan ("diaper"); referred to dealer for oil change and inspection of seals leaking front crankcase. [[redacted]] dealer changed oil and initially stated no seal replacement needed in spite of "seepage" until informed of private mechanic's concern then dealer recommended warranty replacement (parts ordered) of front crankcase seal; work completed April 10...
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2024@5400 miles. Oil change [[redacted]] mechanic again noted oil about crankcase seal; taken to dealer where I was told front crankcase seal "leaking oil badly, damaged serpentine belt will need to be replaced" and needed to be replaced again (warranty). If I had had oil change done at first in 2024 at dealership I would not have been informed of warranty work indicated for crankcase seal; this is a recurring problem as also noted chat rooms on line and may warrant recall for reworking of parts/extended warranty consideration before engine failure/costly repairs in the future (twice in 3 years already). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Jaguar F-Pace. The contact stated that while driving at 60 MPH, a fuel odor was detected, and the vehicle was pulled over to the side of the road. A mobile mechanic inspected the vehicle and identified a leak in the fuel line. The contact was informed the fuel line required replacement. The failure mileage was approximately 117,000.