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Latest vehicle complaints

3,581 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2019 Honda Civic Hatch Body, doors & structure

The contact owns a 2019 Honda Civic. The contact stated that while driving at approximately 15 MPH into a parking lot on a hot day, a loud booming sound resembling a gunshot occurred upon depressing the brake pedal. No exterior damage was observed. Upon opening the trunk, the contact discovered plastic debris, screws, and springs from the trunk spring assembly. The dealer was contacted and advised that no recall coverage was available. The dealer stated that the failure might have been caused by hydraulic pressure....

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The required replacement parts were initially backordered but later became available. The contact found similar complaints regarding the issue and associated the failure with TSB Number: 22-013/A22-013. The manufacturer was notified by phone and filed a case; however, the manufacturer confirmed the repair was not covered under warranty or the TSB. The failure mileage was approximately 63,797.

2021 GMC Sierra 1500 Transmission & drivetrain Engine & cooling Fuel system

2021 GMC with 6.2L motor. The engine begin to produce a clattering noise in the upper part of the engine. When the clattering happens the vehicle will shudder. I took the vehicle into a certified independent service center who diagnosed a catastrophic engine failure as a result of lifter and camshaft bearing failure. They further advised that this year of vehicle (2021) and engine (6.2L) was known to have this defect and might be subject to a safety recall. I contacted GM customer service who stated that my VIN...

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was not included in the recall even though the year and engine matched the recall. I found that to be odd especially when I noted that nearly 600K vehicles matching my failed engine was recalled. She stated that I (owner) had to bear the cost of replacing the defective engine and labor. I had to have my vehicle transported from [[redacted]] to [[redacted]] at the cost of 1400 dollars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2022 Ford Bronco Sport Transmission & drivetrain

Stripped differential. I was told by a service tech that the vehicle is safe to drive until it isn't that Ford is aware but does not have a fix. It is available for inspection. The vehicle is getting worse, and I only drive short distances. Olathe Ford did the inspection. They will not give me a copy of the inspection. I have never received any warning lights whatsoever.

2015 Ford Escape Driver assistance

The contact owns a 2015 Ford Escape. The contact received a recall notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to complete the recall repair were unavailable. The contact stated that while reversing, the rearview camera displayed a brief and intermittent image. The failure was persistent. The dealer was notified of the failure and confirmed that parts were unavailable to perform the recall repair. The failure mileage was approximately 40,000.

2015 Ford Escape Driver assistance

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (back over prevention); however, the part to complete the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

2016 Lincoln MKZ Hev Driver assistance

The contact owns a 2016 Lincoln MKZ. The contact stated that while reversing, the rearview camera was intermittently inoperable. The vehicle was taken to the dealer. The failure mileage was approximately 100,000.

2024 Cadillac Escalade Engine & cooling

I was driving the vehicle into a [redacted] parking lot in [[redacted]] on Thursday [redacted] at around 7:00pm, and as I slowed to park, the vehicle completely died and the dash screens went dark. The vehicle would not restart. I was able to rule out quick fixes such as a battery or fuse issue and then had the vehicle towed to the closest Chevrolet/GMC dealership. The vehicle has been at the dealership since the [redacted]. On Monday, [redacted] the dealership informed me that the engine had seized and that this...

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is the same known defect as recall NHTSA Campaign 25V274000. The dealership said the engine must be replaced for the vehicle to be operational. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2026 Subaru Outback Wheels & tires

The read passenger tire Dunlop 255/60R18 100H exploded while driving at approx. 30miles/hour. The tire did not have any punctures and did not hit any board walk. No previous warning whatsoever. A portion of the tire side broke apart, resulting in a kind of rubber tongue. The vehicle is new Subaru Outback with approx. 600 miles, one month old. The tire was changed for the spare tire and brought to the Dealership (Gerard in Naperville, IL). Issued reported in writing to Dealership and later to the Subaru Customer...

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Advocacy Department, which opened an internal case (#[redacted]). Two pictures were attached to the report. I do not know, if the tire was subjected to any inspection by the dealership or the manufacturer. It was manufactured in [[redacted]]. The tire did not have Warranty from Subaru and I had to pay $241.02 for a new tire, incl. balance and mount. There were no symptoms or warnings prior to the event. It just exploded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2022 Ford Bronco Steering

Steering assembly failure-Ford service garage diagnosed on 10/13/26. (lower steering shaft and seal). Vehicle was previously seen at the same garage on 10/2/26 and they were unable to reproduce the problem. The vehicle sat for a day or two, then drove fine for a day, but then it became very difficult to steer again, requiring great effort to turn. Vehicle was taken in on 10/9/26 and driven by shop foreman who confirmed there was an issue. This problem became apparent to us while driving on the interstate when it...

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became extremely difficult to steer, nearly causing a collision. If lane assist is also active and a sudden steer is necessary, the combination of steering assembly problem and fighting the lane assist requires a tremendous amount of strength. There were no warning lamps, messages or other symptoms of the problem prior to the failure

2018 Mazda MAZDA3 Engine & cooling Fuel system

The contact owns a 2018 Mazda Mazda3. The contact stated that while driving uphill at 45 MPH, the vehicle sputtered, hesitated to accelerate, and the check engine warning light illuminated. When the contact firmly depressed the accelerator pedal, the engine made a knocking noise, and the vehicle stalled. Diagnostic testing at AutoZone retrieved DTC related to the knock sensor. The vehicle underwent a tune-up, and the knock sensors and ignition coils were replaced; however, the failure persisted. While driving, the...

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vehicle hesitated and failed to exceed 40 MPH. The contact pulled over, restarted the vehicle, and drove to the residence with the hazard lights activated. The vehicle was taken to the dealer, where NHTSA Campaign Number: 23V487000 (Back Over Prevention) was completed. The contact associated the engine hesitation and stalling failures with NHTSA Campaign Numbers: 17V745000 (Engine and Engine Cooling) and 21V875000 (Fuel System, Gasoline); however, the dealer informed the contact that the VIN was excluded from both recalls. The manufacturer was notified of the failure by phone. The failure mileage was approximately 100,000.

2012 Honda Civic Electrical system

Dear NHTSA Vehicle Safety Complaint Team, I am submitting this complaint regarding a recurring and unresolved hybrid-system issue with my 2012 Honda Civic Hybrid. Vehicle Information Make/Model: 2012 Honda Civic Hybrid VIN: [[redacted]] Current Mileage: Approximately 144,000 miles Diagnostic Trouble Code: P1440 Reported Symptoms: IMA warning light illuminated, battery/charging warning light illuminated, and vehicle starting problems. Description of the Problem My vehicle has developed a serious issue involving...

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its Integrated Motor Assist (IMA) hybrid system. The IMA warning light is illuminated, and the vehicle has stored diagnostic trouble code P1440. The battery/charging warning light is also illuminated. I have experienced a no-start condition in which the dashboard lights illuminate, but the vehicle does not start. Attempting to jump-start the vehicle did not resolve the problem, and the vehicle also would not start when shifted into Neutral. I have contacted multiple Honda dealerships to investigate this problem. However, I have been informed that my vehicle does not qualify for Honda Service Bulletin A20-030, despite the P1440 trouble code and symptoms that appear consistent with the reported issue. This has left me without a clear resolution to the problem and concerned about the reliability and safety of the vehicle. I am particularly concerned about the potential consequences of a hybrid-system or electrical-system failure that could leave the vehicle unable to start or operate unexpectedly. Request for NHTSA Review I respectfully request that NHTSA: Review whether this condition is associated with a broader defect affecting the IMA system or related hybrid components in 2012 Honda Civic Hybrid vehicles. Investigate whether the reported symptoms and P1440 diagnostic trouble code may be associated with the defect addressed by Honda Service Bulletin A20-030. Review Honda's eligibility criteria for the service bulletin and determine whether add INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2018 Toyota C-HR Engine & cooling

Transmission bearing defect

2023 Kia Forte Electrical system Wheels & tiresFire

Front left tire blew out, plastic liner became shredded due to it. Beneath that plastic liner sits the main electrical wiring harness which rubs against the wheel creating sparks leading to total engine fire and failure

2016 Ford EscapeOther & unknown

It has been 10 months and Ford still does not have the fix for recall 25SA9 to replace the backup camera. This is dangerous and an excessive amount of time to take replacing an electrical component.

2024 Nissan Kicks Visibility & wipers

My 2024 Nissan Kicks, with approximately 50,000 miles, experienced a spontaneous rear windshield failure on October 13, 2026, while parked in my residential driveway. The vehicle had been parked in the garage overnight. An electrician arriving at the property noticed the rear windshield actively cracking and alerted my son. My son went outside and could hear the glass continuing to crackle and fracture while the vehicle remained stationary. Nearly the entire rear windshield shattered into small fragments, with...

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much of the glass remaining in place. The rubber seal surrounding the glass also became detached. There was no known collision or impact. Photographs and witnesses are available. I am concerned about a possible manufacturing or installation defect and the serious safety implications if this failure had occurred while driving. I request that NHTSA investigate this potential safety defect.

2021 Subaru OutbackOther & unknownFire

My car caught fire this morning. It had been making a little noise but nothing I thought couldn't wait til the next service. It started to have a smell, and then while I was waiting at a light with my son in the car, I noticed smoke from under the hood. I turned around and parked in a parking lot. The smoke got worse. My son and I got out of the car and moved away from it. As soon as I saw flames I called 911. The fire dept came to put out the fire. It is in the process of being looked at by insurance. I looked...

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later after a bystander said something and read there was a recall on 2021 outbacks with turbo engines, which is what ours is. We got the car it's usual service a month ago and no one said anything about any recalls. I don't know if it's related or not. No warning lights or anything came on before this happened. It had just been making noise for a few days, then the smoke and fire this morning.

2024 Buick Envision Steering

The vehicle experiences a notched (hitching), sticky resistance at dead-center when driving over 55 MPH. It requires noticeable physical effort to break past the sticking point to both the left and right, causing jerky micro-corrections. Please check for any available reprograms or flashes for the Power Steering Control Module (PSCM), and check the electronic torque sensor calibration or replacement of steering rack and pinion. This is a safety issue.

2022 Chrysler Pacifica Electrical system

This vehicle is experiencing a severe, recurring premature failure of the power sliding door lock actuators on both sides. When I took it to the dealer for inspection I didn't know the clicking sound was a problem. But was told it needed to be replaced because it was a "safety issue." • September 5, 2024: The Right-Side sliding door lock actuator failed prematurely at approximately 15,000 miles and had to be replaced. The dealership replaced under warranty. • Earlier This Year (2026), I don't know exactly when,...

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both door lock actuators are showing signs of failure by making that same clicking noise while closing. This marks the second premature failure of the right-side actuator and the initial failure of the left-side actuator. I declined to have the vehicle inspected by a dealer for this new failure because there would be a $225 diagnostic charge when I already know what the problem is. It manifest as a rapid clicking noise during the final latching phase of the sliding door shutting.The right side door regularly sticks closed and won't open. This is a critical safety defect that puts passengers at risk. I'm concerned that as these actuators fail, the power sliding doors will not lock securely while the vehicle is in motion, creating a severe risk of the doors opening inadvertently on the highway - a major hazard for children in the rear seats. Conversely, the mechanism can stick or jam shut, potentially trapping rear occupants inside the vehicle during an emergency evacuation or crash scenario. The fact that a replacement factory part (Mopar 68185976AD) failed for a second time within a short window proves that this is not standard wear-and-tear. It is a fundamental engineering defect in the internal gears of the actuator that Chrysler has failed to permanently resolve for the 2017-2023 platform. The manufacturer needs to investigate these recurring component failures and issue a permanent remedy.

2014 Ram 1500 Brakes

See attached

2015 Acura RDX Lights Visibility & wipers

I have experienced the following situations while driving: •At night, drivers approaching from the opposite direction signal me to turn on my headlights, even though my headlights are already on. •In rainy conditions, I often have to pull over because I cannot adequately see the road markings. •Recently, while driving on neighborhood streets lined with mature trees, I failed to see a curb and struck it because of the limited visibility. My vehicle's history shows that an Acura dealership replaced the headlight...

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bulbs in 2020, at approximately 77,000 miles, slightly beyond the basic warranty period. Since then, I have replaced both low-beam bulbs again in 2026. My exterior headlight lenses are clear, and replacing both bulbs has not resolved the problem. In October 2026, Acura dealership inspected my vehicle. The dealership documented that both headlight bulbs were operating properly and that the electrical output was proper at 12V. The dealership recommended replacing both headlight assemblies due to cloudiness inside the headlight lenses resulting from moisture/oxidation. The dealership also documented that it could not perform photometric output testing because it lacked the appropriate equipment. The dealership quoted $4,652 for the replacement of headlight assemblies. A vehicle should not develop severely inadequate headlight illumination to the point that it becomes dangerous to drive at night simply because of its age or mileage. As a family vehicle, I regularly drive with my child as a passenger. At this point, this is a severe safety hazard to my family and other people on the road.