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3,627 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while in reverse, the rear-view camera screen displayed a blank or distorted image. The dealer was contacted and informed the contact that parts to perform the recall repair were not yet available. The contact stated that the manufacturer failed to repair the vehicle in a reasonable amount of time. The failure mileage was 90,000.
The contact owns a 2007 Toyota FJ Cruiser. The contact stated that while the vehicle was parked, the passenger seated in the front passenger's seat unlatched the seat belt; however, the front passenger's seat belt failed to retract. The vehicle was taken to an independent mechanic, where it was diagnosed with front passenger's seat belt retractor failure. The contact was informed that the front passenger's seat belt retractor needed to be replaced. The dealer was contacted and made aware of the failure. The manufacturer was contacted, and a case was filed. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 207,000.
I purchased a 2021 Nissan Leaf used on 9/9/2026 from CarMax Burbank with unrepaired NHTSA recalls 25V-655 and 24V-700 documented in my sale paperwork. The salesman told us they were simple recall repairs, nothing to worry about. When I took the car in, the authorized dealer's service advisor warned that the recall reprogramming could likely leave the vehicle inoperable if a battery fault code appeared, and recommended returning the car to CarMax because it was on a stop sale with no batteries available. A CarMax...
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service consultant dismissed the warning as a scare tactic from that specific location, said they couldn't consider taking the car back unless we tried the recall repairs, and sent us to a different "partnered" Nissan dealer. On 10/21/2026, that dealership location recommended the LBC/VCM recall reprogramming, kept the vehicle eight hours, and released it as repaired and drivable. Less than 24 hours later, on 10/22/2026, while driving on the highway in heavy rain in moving traffic, the battery failed with [Warning, Service EV System, Power Reduced]. The vehicle was towed to the dealership on 10/23/2026, where the dealer confirmed the EV battery failed, the vehicle cannot be operated without a battery replacement, and batteries are unavailable nationwide. The vehicle has remained at Nissan since. Safety risk: sudden, complete loss of propulsion on a highway in rain creates an immediate crash and injury risk to occupants and surrounding drivers. The failure occurred one day after the recall remedy was completed and the vehicle was released as repaired, indicating the remedy process can leave affected vehicles in an unsafe state on the road. The recall at issue concerns battery cells prone to rapid heating and fire during Level 3 charging, so this vehicle carried an active fire risk as well. The manufacturer has since initiated a vehicle repurchase. The recall bulletin promises a complimentary rental during the remedy process. No rental was ever provided.
1. The frame is defective. It's been rusting no matter how its cleaned or treated. It currently has at least 4 holes. This rust has spread to many suspension components as well as the underside of the floor. The vehicle eas NOT properly treated when built. I purchased this new in 2013. It currently has 69k miles. This rust that has consumed my vehicle has caused issues that make my vehicle unsafe to drive. 2. The problem has reproduced on its own mo matter the treatment attempted. 3. My car can NOT be safely...
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driven to have these issues looked at. In the front the drivers side strut rotted off. Both front lower control arms are splitting apart from the rust. I recently had maintenance done including the serpentine belt. 4. These issues started slowly after purchase. Again, no matter how often the vehicle was cleaned or protected; the rust would come back. The floor panels on both sides near the edge are showing significant rust/rot. My car, if there where none of these defective issues woukd have an approximate value of 25k/29k. Right now with all the problems it has little to none. My car was never in an accident. Toyota has never had a recall on the fj cruisers frame as they had with the Tacoma. Had there been a recall and my frame was replaced; I woyld have a proper and SAFE vehicle now. Ive had a few estimates for fixing all the damage caused by the rusting defects. It ranges from 13k-17k. I have no safe or usable car because of Toyota never recalling the fj cruisers frame. Now that frame issue has spread across my car@
My young son is able to loosen his shoulder harness while properly buckled into the car seat simply by gripping the shoulder straps and leaning forward forcefully. The harness becomes noticeably looser, and the additional slack remains after he sits back. After discovering this issue, I removed the car seat from my vehicle to investigate. I was able to reproduce the problem with the seat unoccupied. After tightening the harness using the front adjustment strap, I pulled forward on the shoulder harness straps...
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without touching or activating the harness-release button. The shoulder straps lengthened relatively easily, while the front tightening strap retracted back into the car seat. This demonstrates that the harness can lose tension without the release mechanism being intentionally activated. I also own an older Nuna RAVA car seat used by my daughter, and I have observed similar harness-loosening behavior with that seat. I am particularly concerned because my son's car seat was manufactured after the October 25, 2023, cutoff associated with Nuna's previous RAVA harness-adjuster recall. My son's seat has the newer fabric-covered harness-adjustment design, yet it exhibits similar symptoms. This creates a potentially serious safety risk because a child can unintentionally or intentionally loosen the harness while riding, leaving excessive slack that could compromise the restraint system's ability to protect the child during a collision. I have video documentation demonstrating the harness loosening without pressing the release button, as well as photographs of the adjustment mechanism and manufacturing label. I am requesting that NHTSA investigate whether the harness-adjuster defect identified in the earlier Nuna RAVA recall may also affect newer car seats manufactured after the recall cutoff. I believe this warrants investigation because the issue is reproducible, occurs during ordinary child behavior, and involves a critical safety component.
The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank or distorted image. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and made aware of the failure.
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rearview camera displayed a distorted image. The manufacturer was notified of the failure by phone and confirmed that parts were not yet available. The failure mileage was 25,000.
One October 9, 2026, I took the my 2018 Ford Edge to the dealership (odometer reading 59,414 miles) because the check engine light was on. They performed a service to replace three spark plugs. About one day later, the check engine light came back on. I took the car back to the dealership service (odometer 59,678 mi) for the review on October 27, 2026. I was given a service report stating the engine needs to be replaced per tsb22-2229 coolant leaking into cylinders. At that point, I did some research on the...
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internet and found this is a KNOWN problem for the 2018 Ford Edge with the 2.0L engine due to a flawed engine design. My engine has the potential to catch on fire or stop operating in unsafe conditions. I parked it before either situation could happen because my engine began to overheat.
I own a 2021 Tesla Model Y Performance with approximately 42,000 miles. On November 5, 2026, Tesla Service identified a suspension defect described in its official repair estimate as "lateral bushings torn out." Tesla determined that both front lower lateral link assemblies require replacement. The estimated repair cost is $782.40. The vehicle has previously experienced persistent alignment problems, including pulling to the right and abnormal tire wear. A wheel alignment was performed approximately six weeks...
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before this diagnosis. Tesla Service stated that the bushings would have been inspected during the previous alignment and suggested that the failures occurred within the intervening six weeks. However, I have not been provided documentation establishing that both bushings were undamaged during the earlier inspection. I am concerned about the potential safety implications of both front lower lateral link bushings failing at approximately 42,000 miles, particularly given the importance of these components in maintaining suspension geometry and vehicle stability. Tesla previously issued Recall 21V-835 involving front lateral link fasteners on certain 2020-2021 Model Y vehicles. Although Tesla informed me that my VIN is excluded from that recall, the affected suspension components are the same. Additionally, NHTSA opened investigation PE26-006 in July 2026 concerning front lower lateral link failures in Tesla vehicles, including 2021-2023 Model Ys. I recognize that the failure mechanism identified in my vehicle may differ from those previously investigated. Nevertheless, I request that NHTSA review this incident to determine whether premature front lower lateral link bushing failures represent an additional safety concern affecting these vehicles. I can provide Tesla's written diagnosis and repair estimate documenting the condition of both front lower lateral link assemblies.
The 2023 Jeep Grand Cherokee 4xe Trailhawk has experienced repeated hybrid-system-related problems, including recurring check-engine warnings and multiple dealership repair visits. Most concerning, the vehicle previously shut down while being driven. The vehicle lost power while in operation, creating a serious safety concern. The dealership was made aware of this incident and performed repairs related to the shutdown. Since then, the vehicle has continued to experience hybrid-related problems and has required...
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multiple additional repair visits. It is now back at the dealership in a no-drive condition due to another hybrid-system-related issue. A replacement part is required, but there is currently no estimated date for the part's arrival or when the vehicle will be repaired and returned to service. The vehicle has also been subject to multiple safety recalls, including recalls involving the high-voltage battery system. The repeated hybrid-system failures, previous shutdown while driving, and current inability to operate the vehicle raise significant concerns about the vehicle's safety, reliability, and continued operation. I am requesting that these issues be documented and reviewed for potential safety defects, particularly the loss of power while driving and the recurring hybrid-system failures.
Intersection crash driver sealtbelt did restrain the driver, driver ok front passenger sealtbelt did not restrain passenger ended up in back seat with sever injuries.
Vheical was taken to dealer for multiple repair concerns the found my career in side my rear axel went bad gave .y the truck to drive with out towing till parts cam in once parts arrived the went to install the career in and found the right wheel bering where bad but would not fix them under warnty saying i was just out of coverage at 37xxx miles work order was open at 31xxx miles they gave the truck back saying good to go but I need to fix it on my own pocket and did a black out tactic since I said inwoudl seek...
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legal concls if needed to get this fixed right as the tex said he jist drain the fluid and pull the old unit out out the new in so ther is a major crose contamination involved and all berings and seals should have been replaced since there was cluch debris and metal debris in the oil he would not put in the work order about the bad bering only a word doc about it I have a pic of this doc on his work station
Driver seat track continues to break in less than 10,000 miles. Dealer has already replaced two and now the third is broken as well.
Audio system malfunction, EXTREME loud static emitted in cabin. No volume, track, source selections on any controls stopped it. Turning off center console display was the only solution. Completely random, extremely jarring. Would be equivalent to an airhorn in the cabin. Louder than the radio. Traumatic, passengers in car were shaken up, even causing my mother to cry and my wife to not want to ride in the vehicle afterwards. Occurred twice. Dealer blew it off the first time. Second time they think they found...
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a loose connector for internal audio amplifier. Has been silent until recently started 'chirping' the loud noise, but not sustained just a quick intermittent static pop. Terrified to drive. I can provide dashcam video with audio of the second instance.
My car was taken in for General Motors issued safety recall for the 2007 Pontiac Solstice (GM Recall 17036, NHTSA Campaign 17V061000) regarding a defect in the Passenger Air Bag Suppression System (PPS) back in [redacted]. Now here we are in [redacted] and the same error is displayed in my vehicle. I missed an appointment and was not able to get it into Temeron GMC of [[redacted]] until [redacted]. I Was advised the PPS Module is now in need of replacement and charged a $200.00 diag fee for Error Code B0081...
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which is a direct result of NHTSA Campaign 17V061000. When I asked them to fix the car under recall I was advised "No sir, your recall was completed more then a year ago and quoted $1600.00 for a RECALL repair". They refused to fix my car under recall and returned it to me with no airbag in the passenger side creating a safety hazard to myself and anyone in the car. My car has not be fixed and is still in need of resolve. Airbag is currently off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Ram 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The contact stated that several dealers were contacted about the recall repair. The dealers informed the contact that the recall repair could not be performed because aftermarket modifications were covering the affected area and preventing access to the necessary part to repair. The contact was then informed that the area needed to be opened or modified to allow the dealer to perform the recall repair. The manufacturer was made aware of the issue.
The contact owns a 2025 Dodge Charger EV. The contact stated that while driving one more than one occasion, the brakes failed to engage, and the vehicle started to accelerate, and the brakes unintendedly activated. The message "Reduced Power" was displayed, and the vehicle went into LIMP Mode. The vehicle was towed to a dealer, where the vehicle was diagnosed, and the contact was advised that the failure was not yet duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 2,800.
I took my 2002 Pontiac to Thompson Chevrolet, located in Patterson, CA., for a recall that was not needed since the engine was rebuilt. My car had no issues and was operating just as it was when first bought. It was running excellent. On March 20, 2025, after I got my car back I noticed my gas gauge going up rapidly and not reading accurately. My car was also not accelerating as it was before but hesitates and jumps as it changes gears. It also has a small oil leak since I got it back. I complained to them and...
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have reported this to the Better Business Bureau and have gotten no positive results. My car can pass a smog test, but, it has an oil leak, the gas gauge is not working since they worked on it and it hesitates upon acceleration. All since March 20th, 2025. Can you help me with this problem regarding the authorized dealership.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated after several checks with the dealer, the parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and informed the contact that the recall repair was already performed. The contact stated that the...
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vehicle was never taken to the dealer for the repair. The manufacturer informed the contact to take the vehicle to the dealer. The local dealer was contacted and stated that the vehicle was already repaired under the recall.