The Power Transfer Unit (PTU) failed on my 2016 Jeep Cherokee at 126,000 miles, throwing code C14A7-97 and causing a sudden, dangerous loss of 4WD drivetrain engagement. A certified Jeep dealer confirmed the mechanical failure (Repair Order 8051781) but stated my VIN is excluded from Safety Recalls W47 / 45A and Warranty Extension XJ1. This VIN exclusion leaves a vehicle with an identical, dangerous drivetrain defect on the road without manufacturer remedy.
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3,618 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.
I received a notice in [redacted] that the rear camera was subject to a safety recall 255A9, and that parts were not available yet to fix it. Over 1 year later, I am experiencing more frequent intermittent issues with the rear camera not operating. I called the local Ford dealer today and was told that they still do not have the parts. This is unacceptable. Why can't the government lean on Ford and make them take care of this safety hazard? [[redacted]] [[redacted]] [[redacted]] [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving about 65 mph down the highway with my 3 children and husband in the car when out of nowhere my front sunroof EXPLODES. It sounded like a gunshot and was absolutely terrifying for my entire family. I went back and forth with Kia (dealership and service advisors acknowledged this is a known occurrence/recall for KIAs) however, after multiple attempts of a goodwill replacement, I was continuously denied.
The instrument cluster on my 2021 Audi Q5 failed completely - the display went black, with no speedometer or warning indicators. The failure occurred immediately after a car wash, and the vehicle then lost all electrical power. I had the vehicle towed to Audi Meadowlands on 10/26/26. On 10/29/26, the dealership replaced the battery and performed diagnostics ($972.78, RO# 76004260/1). The dealership diagnosed the failed instrument cluster and quoted $4,000-$4,500 to replace it, but did not repair it. The dealership...
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then released the vehicle to me with the instrument cluster inoperative, after assuring me the vehicle was fine to drive. I drove the vehicle on public roads with no speedometer, no gauges, and no warning displays. Within 48 hours, after approximately two miles of driving, the vehicle lost all power again and would not operate. On 11/5/2026, the vehicle would not start. A first tow truck could not jump-start it; a second tow truck succeeded, and when I drove the vehicle out, reverse was not working properly. The vehicle was taken directly to Audi Englewood for independent diagnosis and is not safe to drive. I believe this involves two existing safety recalls. Safety Recall 90VC (NHTSA Recall 25V201) addresses failure of this vehicle's virtual cockpit instrument cluster, where warnings, tell-tales, and gauges that do not display could increase the risk of a crash. Safety Recall 90S9 (NHTSA Recall 21V947) addresses water penetrating the gateway control module on 2021 Q5 vehicles and causing it to shut down. My cluster failed immediately after a car wash and the vehicle then lost all power. The dealership has provided no documentation that the gateway control module was inspected, that any inspection for water intrusion was performed despite my numerous written requests. My concern is twofold: the defect itselfand the fact that an authorized Audi dealership knowingly released a vehicle with an inoperative instrument cluster into service on public roads.
The vehicle left the highway at approximately 55 mph and went airborne across a deep drainage ditch impacting the embankment causing the vehicle to stop in short order. Airbags did not deploy. Front seat occupants hit the dash causing whiplash and abrasions to the driver and a broken back to the passenger. Airbag deployment would have mitigated injuries to both occupants. It is unbelievable that the airbags did not deploy!!!
The rear tail lights The factory gaskets and seals fail to keep rain out, causing water to pool inside and short out or corrode the LED strips and circuit boards
The problem started May 2026 when i was driving on interstate and suddenly my car started overheating out of no where. Made an appointment with nissan dealership. They couldnt find anything , filled it up to top with coolant and said it was nothing.. 2.5 weeks later same thing happend. Why would it be overheating when i just topped the coolant. Back to nissan i go. They said it was some part that needed replaced but might be somthing else ok fixed it, one 3.5 weeks later overheating out of no where again.. back to...
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nissan for 3rd time July 2026 .. I was told it was coolant leaking into the engine cylinders..Suv was at nissan from july 2026 until Nov2026. I was told by nissan i now need a new motor/engine because of the EGR Valve. I was told by nissan they have been needing to fix this problem in MULTIPLE rogues. No engine light came on any of these situations which could of put me in an accident! On the third time this happend the car started driving weird. My ext warranty did not want to cover this and i do not have 8,000 to fix this.. Warranty company made nissan take the whole engine apart , once i said i cant afford to fix this they put the car back together and a lot of warning lights came on.
The contact owns a 2025 Ram 1500. The contact stated that while driving at night with her spouse, the check engine warning light illuminated, the vehicle experienced a loss of motive power, and the engine required approximately 15 minutes to shut off. The vehicle was taken to the dealer on several occasions for recall remedies and software updates; however, the failure persisted. The contact stated that the check engine warning light illuminated again, and during ignition startup, the vehicle jerked, revved, and...
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exhibited hesitation. The contact stated that the flex fuel system experienced an operational malfunction. The dealer was informed of the failure and deactivated the flex fuel system. The dealer was unable to duplicate the failure. The contact stated that the dealer awaited additional diagnostic testing results related to the recurring check engine warning light and drivability concerns. The failure mileage was 3,848.
2018 Tesla Model 3, VIN [[redacted]]. Rear-right ABS wheel speed sensor failed 3-4 days after Tesla Burbank replaced it on [redacted] (invoice [redacted]). First alerts [redacted] (ABS disabled, Drive with caution, TPMS). Failure confirmed [redacted] (AEB unavailable). Returned from vacation [redacted]; Tesla replaced same part again (invoice [redacted] $167.76). Tesla notes state only that sensor "was cut"; no animal damage recorded.I photographed the failed sensor [redacted]. It shows a single clean angled cut...
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through the black jacket with conductor and red insulation on the same flat face. No tooth marks, scalloped bites, shredded insulation, or nesting material - a shear, not rodent damage.Service Manager [[redacted]] first blamed a rabbit, then wrote it "was an example" and that Tesla does not need droppings, nesting, or chew marks to call a severed harness outside damage. He has no photos from the 8/18 install; the tech is on leave. Two emails to [[redacted]] went unanswered. Related BAR complaint filed (ref [redacted]).Rear wheel speed sensor feeds ABS, traction control, and Automatic Emergency Braking. Failure disables these safety systems. A part that fails days after Tesla service with an undocumented "cut," followed by a warranty denial based on inference rather than evidence, indicates possible workmanship or installation issues that could affect other vehicles. Requesting NHTSA review of Tesla's service practices for this component.Tesla Service Burbank, [[redacted]], [[redacted]]. [[redacted]], [[redacted]].[[redacted]], [[redacted]], [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Honda Civic Type R. The contact stated that while driving, the air bag warning light remained illuminated. The vehicle was taken to the dealer for diagnostic testing, where it was determined that the front passenger seat occupant detection sensor failed and the entire seat required replacement. The contact was informed that the VIN was not included in NHTSA Campaign Number: 26V332000 (Air Bags). The contact stated that the vehicle experienced the exact failure listed in the recall. The failure mileage was 58,000.
The transmission started whistling around 66k miles. It was diagnosed by 3 different dealerships, including Toyota, as a transmission failure. It was diagnosed as a known issue with this year Highlander, with no fix on the market. I am having to pay $10k out of pocket because this is out of warranty by 6k miles. Highly dissappointed.
I am reporting a recurring steering safety concern involving my 2023 Acura Integra. My vehicle underwent the steering gearbox safety recall repair (NHTSA 24V-744 / Acura Campaign VJV) in January 2025 under dealership repair order 344890. Despite the completed recall, I continue to experience steering resistance and binding at highway speeds, generally 50 mph and above. When navigating gradual curves, the steering wheel sometimes feels as though it sticks or remains held in position. When attempting to return the...
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wheel toward center or make a small correction in the opposite direction, additional force is required before the steering suddenly releases and moves smoothly again. This makes precise steering corrections unpredictable and presents a potential safety hazard at highway speeds. I initially suspected the lane-keeping assistance system; however, the problem occurs with lane-keeping assistance disabled, while remaining centered in my lane. I do not typically experience the condition at lower speeds. I recall noticing this steering behavior around the time of the January 2025 recall repair. The symptoms closely match the defect addressed by Recall 24V-744, raising concern that the original remedy did not fully correct the underlying condition or that the defect has recurred. I request that NHTSA investigate the possibility of an ineffective or recurring recall remedy and evaluate this complaint alongside similar post-repair steering complaints involving Honda and Acura vehicles covered by Recall 24V-744.
Description of Incident, Safety Risk & Repair History: 1. System/Component Malfunction: The electrical, instrument cluster, and electronic stability/traction control systems continuously fail, displaying persistent warning alerts: Service Forward Collision Warning, ESC Service Hill Start Assist, 4WD Unavailable, and Drive Mode Unavailable. The vehicle is currently located at an authorized Dodge dealership and is available for inspection upon request. 2. Safety Risk: These errors actively disable essential safety...
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features, including Electronic Stability Control (ESC) and All-Wheel Drive (AWD), degrading dynamic vehicle handling and traction during bad weather or sudden maneuvers. Furthermore, persistent false alerts create driver distraction and eliminate system trust, making it impossible to know if safety features are operating or if a genuine failure has occurred. 3. Inspection & Confirmation: The problem has been directly confirmed and diagnosed by an authorized Dodge dealership service department across multiple shop visits. 4. External Inspections: The vehicle has been inspected by authorized dealership technicians. It has not been inspected by police or insurance representatives as no crash has occurred yet. 5. Warning Symptoms & Timeline: The cascading warning messages first appeared while the vehicle was well within the original factory basic warranty period. The symptoms occur intermittently upon startup and while driving, and the issue remains completely unresolved despite repeated diagnostic and service attempts.
Electric motor made a humming noise most notable around 30mph when max regen was on. Stellantis determined this was a failure of the front electric motor which could have significant safety concerns.
The contact owns a 2014 Ford Edge. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was intermittently inverted, distorted, or blank. The vehicle was taken to a service center, where the failure was confirmed. The service center informed the contact that an attempt would be made to reset the rearview camera. The failure mileage was unknown.
The contact's mother owns a 2013 Hyundai Sonata. The contact stated that while driving at approximately 70 MPH, the engine failed and the vehicle stalled. The vehicle was towed to an independent mechanic, who determined that the engine seized and required replacement. The engine long block was replaced under NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The contact stated that approximately 11,000 miles after the replacement, the vehicle stalled again. The vehicle was towed to an independent...
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mechanic, who diagnosed the vehicle with engine failure. The vehicle was taken to the dealer; however, the cause of the engine failure could not be confirmed. The manufacturer was notified of the failure. The failure mileage was 114,719.
I have had my Santa Fe SEL 2022 in the Hyundai service shop 3 times for the reoccurring "Shifter System Malfunction" warning. I have investigated this issue on the internet and found NHTSA reports this affects models equipped with the push-button "shift-by-wire" systems. Hyundai has acknowledged this issue with the TSB 23-AT-006H-2. However my vehicle continues to have this intermittent issue and the problem is never fixed. This electrical/mechanical issue poses a severe hazard to my safety as well as makes the...
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car crippling and inoperable. My Santa Fe is unreliable to drive. I never know when I will get stuck somewhere and be stranded. No car owner should experience anxiety every time they drive because they fear the "Shifter Malfunction" warning will appear and make the car inoperable to drive. Then as of late in Oct 2026, I had another malfunction with my car that it went into limp mode and can't accelerate much higher than 25 mph and had to get my car towed to Hyundai Svc center. Could this be related to my reoccurring issue? The 1st time of the SSM warning was on 5/20/25. I could not get my car out of park. Shop found code in car related to SSM warning but it was operating normal for them. 2nd time of SSM warning on 6/30/26. I was stranded and called a friend for help. We had to disconnect battery for 15 min then turn car back on. Was able to take car out of park and drove to Hyundai service. It still had the engine warning light on did but techs said it did not show any codes. Shop had opening not until 7/14/26. Had my car for 7 days. I had to tell them of the TSB on the issue. They said they found issue with my wiring harness and replaced part. I thought my issue with the SSM was solved. IT WAS NOT SOLVED. For the 3rd time on 8/15/26, I once again got on my dashboard the "Shifter System Malfunction Service Immediately" warning. This was only a month and half from when the shop supposedly fixed the problem. They could not duplicate problem so no fix.
The vehicle now has 69k miles, it started experiencing transmission difficulties at 64k. Local Ford service department say that it needs a new Rear Differential AND and new transmission. This vehicle has never towed anything has a mix of city and highway driving. The local service guy said that there SHOULD be a recall on this because of all the problems they're seeing. It has been in the shop for 3 weeks while Ford Customer Care determines what financial assistance they'll provide.
The contact owned a 2017 Nissan Altima. The contact stated that while driving, there was an abnormal burning odor coming from the vehicle. The contact called an independent mechanic and scheduled a service appointment for inspection on the following day. The contact stated while driving to the residence, there was light smoke coming from under the driver's side of the hood. Upon arriving and parking the vehicle inside the carport of the residence, the gray and white smoke became heavier, and the contact noticed...
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flames coming from under the passenger's side of the hood, and the vehicle shut off. The fire quickly spread from the vehicle half-way into the residence. A light pole, lawn mower, electronic devices, clothing and home appliances were burned. The emergency services were called to the scene, but the fire self-extinguished before the emergency services responded on the scene. The Fire Department extinguished other items that had caught on fire. A fire department report was filed. The contact cut her left hand on the back bedroom window and required medical attention. The contact received stitches to the left hand. A Police report was filed. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle and the residence were destroyed during the fire. The vehicle remained at the residence. The failure mileage was approximately 285,000.
[[redacted]] Chrysler Dodge Ram at [[redacted]] REFUSED to fix the hcu/abs recall due to truck being too tall. The truck sits at 8'5" tall. They seem to have a habit of doing this based on their reviews and talk from other shops. This is unacceptable and are required by law to fix these trucks. The truck is currently at another dealer without issue getting the recall repaired. Truck has never been "too tall" for any other shops in the area. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)