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Latest vehicle complaints

3,581 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2020 Ford ExplorerBrakes

Ford dealership reports parts are unavailable to make the recall repair on the parking brake/transmission issue that NHTSA says is available for repair. We called when the recall first came out and they said to check back in the fall but got the same answer now.

Filed Incident Service brakesNHTSA 11777242
2009 Ford EscapeSteering

Started with intermittent loss of power steering, now there is no power steering. Have seen same issues with with same vehicle in the same years. Why is my vehicle not recalled?

Filed Incident SteeringNHTSA 11777241
2018 Chrysler PacificaSteering

We've been having problems with steering for over 18months. When you are turning, and your hands are around 11:00 or 1-2:00 and there's a slight curve, and the entire car shudders until you ease back in a different direction. One dealership said it was "not a big deal"; one wants $5000 to replace the steering column.

Filed Incident SteeringNHTSA 11777240
2026 Jeep Grand CherokeeTransmission & drivetrainEngine & coolingFuel system

Since taking delivery of this brand-new 2026 Jeep Grand Cherokee Limited less than 30 days ago, the vehicle has exhibited a severe, recurring powertrain communication defect that poses a direct safety hazard during acceleration and merging. When depressing the accelerator pedal from a stop or at low speeds, the engine, turbocharger, and automatic transmission fail to synchronize and engage properly. The engine tachometer rapidly spikes to 6,500 RPM accompanied by loud, strained engine noise, yet the transmission...

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refuses to engage and transfer power to the wheels. This creates a dangerous delay in acceleration, leaving the vehicle unresponsive when attempting to enter moving traffic, merge onto highways, or clear intersections. Once the transmission eventually engages, power delivery is erratic and uncoordinated. This malfunction occurs consistently during normal daily driving conditions. No warning lights have illuminated on the dashboard during these events, and the vehicle is scheduled for inspection by the dealership service department on 11/13/26.

Filed Incident Power train · Engine · Fuel / propulsion systemNHTSA 11777239
2019 Kia SportageEngine & cooling

There was an update that shouldve been completed on my car that was not. There were 7 recalls on my car that I was never informed of and now they will not fix it. The engine rod went bad due to this and there is a class action settlement going on about it

Filed Incident EngineNHTSA 11777238
2023 Hyundai Ioniq 5Electrical systemFire

On November 9, 2026, I parked my 2023 Hyundai Ioniq 5 at the Islamic Center of Lansing at about 6:20 AM and turned it off. When I came back out at about 6:45 AM, smoke was pouring from the car. It caught fire on its own while parked and unattended, and it burned until it was a total loss. The fire department responded and put it out. No one was injured. That same morning at 6:40 AM, before I saw the smoke, Hyundai Blue Link emailed me saying the car had a battery issue. The car is being preserved for an origin and...

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cause investigation by an independent fire investigator. Lansing Police Department incident number 26-0213275. Insurance claim: AAA MemberSelect 402528611. Hyundai Motor America case number 43521411.

Filed Incident Electrical systemNHTSA 11777237
2008 Lexus IS FElectrical systemEngine & coolingFuel system

I've only owned this car maybe 4-5 years and I've had to replace many parts including the alternator. Recently I stopped at Advance Auto and the technician hooked my car up and said the voltage to the battery was pushing over 1000 and shouldn't be no more than 650. Battery replaced and still having problems. Could it be electrical? The catalytic converters are also reading codes and so are the 02 sensors etc. I've replaced them and the car still isn't functioning correctly. I'm not sure what more to do. I've had technicians use scanners etc and at this point I see recalls for other years but not my 2008 Lexus Is 250.

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 11777236
2025 Jeep Wrangler 2-DoorEngine & coolingFuel system

While descending a hill, the jeep stopped running. The engine quit and would not restart and showed low fuel level. I was able to get in neutral and coast down the hill to level ground and started. After starting, the fuel indicator showed just under half tank! I had to navigate over rocks and around trees to get to the bottom with no power steering and limited brakes. Apparently this is a "known problem." I now have a "Check Engine" light on the dash. I have not yet run a diagnostic test. This is the second time this has occurred.

Filed Incident Engine · Fuel / propulsion systemNHTSA 11777233
2016 Kia OptimaTransmission & drivetrainEngine & cooling

While driving in traffic, the 2016 Optima experienced a sudden, catastrophic loss of motive power and stalled, creating a severe road hazard. The vehicle was towed to an authorized manufacturer dealership. The dealership's diagnostic inspection confirmed a severe internal engine failure with cylinder compression dropping to 60 psi (approximately a 60% compression loss). Despite known manufacturing defect history and extended warranty campaigns on these engines, the dealership refused to connect the mandatory...

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Special Service Tool to perform the Bearing Clearance Test. Dealership management verbally claimed the engine would not fail the test without actually testing it. Furthermore, dealership management refused to submit the mechanical failure for manufacturer Prior Approval unless the owner paid $688 out-of-pocket for a top-end chemical combustion chamber cleaning. Dealership staff acknowledged the cleaning would not repair a 60 psi cylinder compression mechanical failure, but blocked corporate warranty evaluation. The vehicle remains completely inoperable and disabled at the dealership due to severe internal engine and powertrain failure.

Filed Incident Power train · EngineNHTSA 11777231
2025 Lucid AirAcceleration & cruise controlBrakesCrash

As I finished parking my car (facing uphill), it suddenly started moving backwards (the speed felt like in between a roll and a mild acceleration). I firmly pressed the brakes and nothing happened. My car first hit a parked car, then backed into a construction area and stopped once it hit a small construction vehicle. I feel this had to have been a malfunction because if: 1) I had pressed the brake pedal the car should have stopped, or 2) if I had instead inadvertently pressed the gas pedal with the same strength...

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that I was pressing the brake, the car would have gone significantly faster than it actually did, or 3) if I had pressed no pedals the car shouldn't have moved at all (the car is never set in "Roll" mode, which is an optional setting Lucid has that would allow the car to roll if not in Park. I NEVER use this mode). Airbags were not deployed, but the technicians reviewing the photos indicated that electronic data record (EDR) data should have been recorded since the car had a drop in elevation (which occurred when the car went into the construction zone). Thankfully no one was injured. I am having great difficulty getting the EDR data pulled, as the independent EDR techs are telling me that they can't pull Lucid EDR data unless the car it totaled. I've reached out to Lucid for this data and have had no response, but desperately need this data to know what happened. I will be completely uncomfortable driving this car once it's repaired as I don't trust what it will do.

Filed Incident Vehicle speed control · Unknown or other · Service brakesNHTSA 11777230
2021 Jeep CompassElectrical system

My screen is completely black. I cannot see the temp, nothing. I cannot change the time. cannot connect my phone. There is no back up camera.

Filed Incident Electrical systemNHTSA 11777228
2017 Honda AccordSteeringElectrical systemBrakes

The VSA Module on the vehicle fails and I get warning lights for ABS, Steering, and Traction Control. The vsa module not working properly causes me to lose all the safety components described from working properly. It has been reproduced by a service center. It has not been inspected by police or insurance. No there were no warning lights prior to the failure

Filed Incident Steering · Electrical system · Service brakesNHTSA 11777226
2023 Cadillac Escalade ESVTransmission & drivetrain

My 2023 Cadillac ESV was taken in for service. I was contacted by the dealer and informed that the engine needs to be replaced. The engine has under 50,000 miles and is under the manufacturer warranty and part of the GM manufacturer recall for the 2021-2026 6.2 Liter engine recall. The dealer informed me that the engine is on back order with no additional information on when the new engine will arrive at the dealer.

Filed Incident Power trainNHTSA 11777224
2026 Kia SorentoEngine & cooling

My radiator had to be replaced because a rock flew in and punctured it. After speaking with my insurance adjuster, they made me aware that there isn't any real protection for the radiator or ac compressor. I went online and I noticed that this is an ongoing problem with KIA. I didn't receive any warning lights about low coolant or anything. If this happen to someone else, and they don't notice the leak their engine could overheat. Most people said they have installed a mesh barrier themselves to protect the radiator. KIAs warranty does not cover it because it's seen as an incidental when really it is a design flaw. My car is a 2026, it's insane to have to replace the radiator already.

Filed Incident Unknown or other · EngineNHTSA 11777222
2019 Subaru AscentBody, doors & structure

The interior driver-side door handle release cable on my 2019 Subaru Ascent Limited snapped at the ball end where it attaches to the handle lever. The interior handle no longer opens the driver door from inside the vehicle. The cable is part of the interior handle assembly (part 61051XC151TP) and is not sold separately. In an emergency, occupants cannot exit through the driver door from inside. The vehicle is a 2019 model year with approximately 120,000 miles. No crash, fire, or injury occurred. The failure appears to be fatigue of the steel cable at the ball-end fitting.

Filed Incident StructureNHTSA 11777221
2022 Ram 1500 Classic Regular CabSteeringBrakesFuel system

Traveling at45 M.P.H. the engine died, lost power steering , power brakes and struggled to turn into a safe spot. Had it towed to the Ram Dealer, told them what happened. Found the NHTSA Recall 23V-265 Manufacturer Recall 37a, they said y truck is not on that recall. Same symptoms!

Filed Incident Steering · Service brakes · Fuel / propulsion systemNHTSA 11777217
2022 GMC Sierra 1500Driver assistance

Purchased vehicle February 8 2023. Immediate issues with onstar. After multiple calls to onstar to troubleshoot, brought to dealership. March 16 2023 Dealer repairs to onstar module May 15 2023 Back to dealer for more repairs. Cannot be sure the system functioned as it should at this time. January 5 2024 onstar module failed. Dealership said the truck was then running in limp mode. Replaced under warranty Jan 19 2024. August 2026 Over the air update caused the module to fail, which also disabled the...

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collision avoidance system. Resetting breaker #12 reset the collision system after online research. Onstar module is dead once again. No lights on the module and no response from pressing buttons. September 1 2026 Back at dealership to check the onstar module. Confirmed onstar module is once again dead and needs to be replaced. Quoted nearly $1,000 to replace. Opted not to replace due to cost and no benefi November 2026 Check engine light now constantly on with U1962 and P00FF codes, pointing to a communication error related to the onstar system. This has now prevented me from utilizing my key fob remote start. GMC owners shouldn't be required to pay the dealership $1,000 every couple of years to maintain a proprietary electrical component. I do not want this service. When I contacted onstar about this ongoing issue, the said I need to work with the dealership to come up with a hardship discount to have the module replaced and that once it is replaced, then can look into maybe helping me out financially with free service or maybe a gmc gift card. But that they can't do anything until the module is replaced. This module is clearly faulty and can place owners in a dangerous situation whether its the crash avoidance system failing or .

Filed Incident Forward collision avoidanceNHTSA 11777215
2026 Tesla CybertruckWheels & tiresVisibility & wipers

I am reporting severe safety negligence by a dealership delivering a dangerous, unroadworthy vehicle by falsifying or completely skipping the mandatory Pre-Delivery Inspection (PDI). I purchased a demo 2026 electric truck. Immediately after taking delivery, I drove 4 hours on the highway. During this drive, the tire pressure was dangerously low at 44 psi, and the windshield washer fluid reservoir was completely empty, severely impacting visibility and handling. The very next day, an independent tire shop measured...

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the tire tread depth at 2/32" to 3/32", which is the absolute legal bald limit in Texas. The dealership knowingly delivered a 6,800-pound heavy vehicle on legally bald tires with unsafe pressure, putting my life and public safety at extreme risk of a high-speed blowout. The vehicle was subsequently inspected by a different official manufacturer service center. Their Service Advisor physically confirmed the tires failed safety standards and officially approved a free replacement (documented as "Rectification" in their system). However, the manufacturer later reversed this safety approval, citing a fabricated "clean" delivery report from the original selling dealership to cover up their PDI failure. The safety of myself and others was directly compromised by the delivery of a vehicle unfit for public roads. The hazard was confirmed by both an independent shop and the manufacturer's own service center, yet the manufacturer is now attempting to use falsified delivery records to avoid correcting the safety defect.

Filed Incident Wheels · Visibility / wiperNHTSA 11777214
2017 Lincoln MKZElectrical systemEngine & cooling

FORMAL SAFETY COMPLAINT - REQUEST FOR FREE REPLACEMENT OF GEAR SELECTOR** **Vehicle:** 2017 Lincoln MKZ - Gasoline Model To Lincoln Customer Relations: I am formally requesting that Lincoln Motor Company address a safety concern with my 2017 Lincoln MKZ. The lettering on the push-button gear selector has worn away, making it difficult to identify the gear-selection buttons. This creates a potential safety hazard because the driver may accidentally select the wrong gear. The gear selector is an essential...

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operating component, and its markings should remain visible and legible throughout the normal life of the vehicle. I do not consider this ordinary cosmetic wear. I consider it a potential safety defect that could lead to an unintended gear selection, property damage, or an accident. I am requesting: 1. A free replacement of the defective push-button gear-selector assembly. 2. A review of whether this issue has affected other 2017 Lincoln MKZ owners. 3. Written confirmation of whether Lincoln has issued any technical service bulletins, customer satisfaction programs, or other notices concerning this problem. 4. A written response explaining Lincoln's decision. I believe customers should not have to pay out of pocket to correct a component whose deterioration can interfere with safe vehicle operation. Please escalate this complaint to the appropriate customer satisfaction or vehicle safety department. Thank you for your attention to this matter. - Lincoln Customer Relationship Center: 1-800-521-4140

Filed Incident Electrical system · Unknown or other · EngineNHTSA 11777213
2024 Volkswagen AtlasBrakes

I am submitting additional information concerning my previously reported brake problems with my 2024 Volkswagen Atlas SEL 4Motion, purchased new in November 2023. Since purchasing this vehicle, I have repeatedly experienced excessive scraping, grinding, and squealing noises from the braking system, particularly when braking slowly and during colder weather. The noise is severe and embarrassing, and it has continued despite multiple dealership visits and replacement of the brake components. The dealership has...

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replaced the brakes and rotors twice, with the most recent replacement performed on April 6, 2026. Despite these repairs, the same abnormal braking noise has returned. The repeated replacement of brake components has not provided a lasting correction. On January 9, 2025, a dealership representative informed me that Volkswagen had not yet released updated brake pads. This suggests that the dealership was aware of an ongoing brake-noise concern for which an updated component was not yet available. During my November 2026 service visit, a Volkswagen technician successfully reproduced the brake noise and again recommended replacing the front brakes, despite their most recent replacement approximately seven months earlier. The dealership reported approximately 8 mm of remaining brake pad material. I declined another replacement without evidence that it would permanently correct the underlying problem. I am concerned that repeated brake component replacements have failed to identify or correct the underlying cause of the abnormal braking noise. I am requesting that NHTSA document this ongoing condition and evaluate whether it may indicate a broader defect affecting the braking system of the 2024 Volkswagen Atlas.

Filed Incident Service brakesNHTSA 11777212

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