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Latest vehicle complaints

3,656 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2019 Buick EnclaveSteeringSuspension

While operating the vehicle under normal driving conditions and without any collision, accident, or road hazard impact, a catastrophic structural failure occurred in the front left suspension assembly. Upon accelerating from a complete stop at a traffic light, the front left suspension suffered a catastrophic structural collapse. The left front tire violently jammed backward into the wheel well, instantly slamming the vehicle to a violent, immediate stop and leaving it entirely immobilized in the roadway. This...

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occurred without warning and presented a severe safety hazard. The vehicle had to be flatbed-towed. It is at an authorized GM dealership, where a technician confirmed a completely snapped tie rods inner and outer, along with a broken axle, control arm, stabilizer links, and bushings. The vehicle is scheduled to be inspected by insurance company. I have filed a case with GM/Buick Corporate as well. This vehicle model year is subject to separate GM safety recalls for lower control arm weld separation (Recall 19V312) and unseated ball joints (N192211320) that cause identical structural separation. While this specific VIN is currently tracked just outside those active batches, the component failed identically to the manufacturing defects described.

Filed Incident Steering · SuspensionNHTSA 11774771
2022 Chrysler PacificaSeats & seat belts

The rear passenger seatbelt catches in the recoil mechanism and is fraying. Chrysler said it is a wear and tear issue and that we are responsible for the entire cost of replacing. It is catching INSIDE of the housing. This is not wear and tear. we seldom use this seatbelt for this very reason

Filed Incident Seat beltsNHTSA 11774768
2019 Toyota RAV4Transmission & drivetrain

2019 Toyota RAV4, Adventure model, AWD. Toyota issues a Toyota Customer Support Program "20TE03" which extends warranty coverage for the front transfer case electro-magnetic clutch in specific 2019-2020 Toyota RAV4 Adventure and Limited AWD vehicles. Toyota's "brand engagement center" says it covers Adventure models manufactured Mar 2018 thru Oct 2019 and my vehicle was mfgd Jan 10th, 2019, smack in the middle of the production period that is covered. Toyota says it's covered under the CSP, but my local dealers are...

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denying it, saying when they try to process the work order, it denies it, saying the last vin KW013786 does not qualify, since the W digit can only be an A, B or C. But when the Toyota "brand engagement center" searches by using my VIN, it says my VIN is indeed included in the "20TE03" Customer Support Program ticket. Or said another way, Toyota says it's covered, the dealer says it's not.

Filed Incident Power trainNHTSA 11774766
2020 Keystone KeystoneBody, doors & structure

The contact owns a 2020 Keystone Montana. The contact stated over a two-year period, the contact became aware that the walls of the RV had started sagging. The manufacturer was notified of the failure but stated that the RV was out of warranty. The RV was taken to a dealer, where an inspection determined that outriggers were incorrectly installed, causing the walls to sag. The failure mileage was 37,000.

Filed Incident StructureNHTSA 11774764
2022 Land Rover Defender 90Lights

My driver's side Daytime Running Lights has failed prematurely (~4 years since new vehicle purchase) and the Land Rover dealer claims it is normal and expected. This is after my passenger DRL has already failed and was replaced with assistance from JLR North America. This is a known issue (Land Rover Special Service Message 75479).

Filed Incident Exterior lightingNHTSA 11774760
2023 Tesla Model Y (all Variants)Driver assistance

The vehicle experienced a hardware failure of its primary Autopilot computer module (Hardware 3) while parked overnight. Upon starting the vehicle, all advanced driver assistance systems (ADAS) were disabled, including Autosteer, Traffic-Aware Cruise Control, Automatic Emergency Braking (AEB), lane-keep assist, and blind-spot monitoring. The vehicle also completely lost its backup camera functionality, side-repeater camera feeds, and internal safety chimes. Vehicle Service Mode diagnostics showed that the primary...

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processor (ECU Primary A) was stuck in a low-level boot loop, displaying a state of AP IN COREBOOT and a status of INIT. The vehicle gateway active fault code was PM_a041_dasMIA, indicating that the DAS CAN node is missing because the processor was non-responsive on the internal communication network. The failure also disabled the internal cellular modem network, preventing navigation from working unless connected to Wi-Fi. Tesla Service technicians diagnosed the failure as an internal short circuit within a sealed component. Because this module has no moving parts and failed while parked, it represents a premature electrical breakdown of a non-serviceable core component. The sudden loss of Automatic Emergency Braking, forward collision warnings, and the rearview camera creates a safety hazard during operation.

Filed Incident Lane departure · Forward collision avoidanceNHTSA 11774759
2020 Land Rover Range Rover SportElectrical systemLightsFuel system

My vehicle started showing a battery high voltage error light and was coming on and off at random times while driving. I reported this to the JLR dealership and they scheduled an appointment to have it serviced. Even though the vehicle was showing signs of battery issues which was an active known recall, they never checked it or mentioned it. They advised that I needed a main battery which cost me almost $1,000. As soon as I cranked the vehicle to leave, the light came on again. I went back inside to advise that it...

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wasn't the main battery because the light is still on. They advised that their loaner fleet was low and said it was safe to drive. They were going to schedule a second service the following week. I emailed them the next morning to advise that I was traveling for work at the end of the week and did not feel safe driving that vehicle. They called me right after to advise that I should not worry, it was probably the BMS reset and it was in fact safe to drive. I left that Sunday headed out of town. One and half hours into the drive the car first threw an electrical fault detection warning. I was driving over 70 mph on a major highway in heavy traffic. Shortly after several other lights came on one after the other. electrical then ABS ,traction , etc. The vehicle then completely lost power and by the grace of god I was able to limp over to a shoulder of the highway in a curve. I had no lights or power to the vehicle. I immediately called [[redacted]] to assist before I was run over by another vehicle. They had to standby with lights for over an hour waiting for a tow truck. The service center is now telling me that corporate refuses to fix the recall for the DCDC converter and that the problem is the second battery. They will not fix the recall even though they have the microchip to fix it per the service department but they are saving them for the cars that actually breakdown! They are now asking me to pay an additional 3000 to replace the swing battery. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical system · Exterior lighting · Fuel / propulsion systemNHTSA 11774758
2020 Tesla Model 3SteeringSuspension

I am reporting a premature and severe multi-component front suspension failure on my 2020 Tesla Model 3 that poses a serious steering and control safety hazard. While driving and turning at low speeds (such as parking), the front end began emitting a loud mechanical clicking and popping sound. A certified technician diagnosed the vehicle and found that multiple critical suspension components had failed or worn prematurely at just 55,089 miles. The failures include the front lower lateral links, front lower...

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compliance links, front upper control arms, stabilizer bar and front end hubs failing completely and simultaneously. This is a well-documented issue among 2018-2020 Model 3 vehicles and is currently the subject of an active NHTSA Preliminary Evaluation investigation regarding front lower lateral link detachment. Premature failure of these load-bearing suspension components compromises the vehicle's structural integrity, accelerates extreme tire wear, and presents an immediate risk of component separation or sudden loss of steering control at high speeds. Tesla should issue a safety recall for these defective suspension components and compensate owners for out-of-pocket repairs.

Filed Incident Steering · SuspensionNHTSA 11774757
2023 Jeep Wagoneer LTransmission & drivetrainEngine & cooling

Issues began on 9/29/26 - The transmission was slipping and failed to shift numerous times when accelerating causing a loss of power. This happened several times at highway speeds when passing. Warning lights came on after this issue occured. This issues happend several times over the course of about a month. These issues put my safety at risk multiple times when I was suddenly not able to accelerate to pass or in some instances not able to accelerate to enter the interstate. This issue also occured at a low...

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speed in stop and go (interstate) traffic. The vehicle would not shift out of 1st gear and I was forced to drive on the interstate at a dangerously low speed until I could exit the interstate. Warning lights came on due to this issue. The Jeep dealership assessed the vehicle and determined that the transmission needed replaced. The transmission was replaced at a certifed Jeep Dealership. The vehicle was tested, deemed repaired, and returned to me. The next day the same issue occured where the transmission would slip, grind, and then lose power. That same day the vehicle lost power completely while driving. The engine shut off while I was driving. When I pulled over began to slow the vehicle automatically and abruptly shifted itself into park. This again put my safety at risk by the loss of power while driving and unexpectedly shifting into park. The vehicle is currently at the same Jeep Dealership being assessed. I

Filed Incident Power train · EngineNHTSA 11774754
2020 Mazda CX-5Transmission & drivetrain

I am filing a defect complaint regarding a severe drivetrain safety hazard on my 2020 Mazda CX-5 (currently at 62,800 miles). The automatic transmission has begun slipping and hesitating during acceleration, specifically producing a high-pitched chirping/squeaking noise during the 3rd-to-4th gear upshift. This issue is fully documented by the manufacturer under Technical Service Bulletin TSB 05-005/23. Mazda's internal bulletin admits that the root cause is an inherent manufacturing defect where the torque...

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converter lockup clutch friction material degrades prematurely, contaminating the transmission fluid with fine iron powder and causing internal clutches to slip. This transmission slippage causes unpredictable power delivery and hesitation when merging into active traffic, creating an immediate safety hazard. Mazda Corporate (Case File: 00504052) has acknowledged the defect but refuses to cover the repair in full because the vehicle is 2,800 miles past its powertrain warranty, attempting to pass thousands of dollars in repair costs for a known factory defect onto the consumer. The car has already been diagnosed by Mazda Dealership at Walkers Renton Mazda, WA. The NHTSA needs to investigate this widespread Skyactiv transmission defect and force a mandatory safety recall. Please check TSB 05-005/23.

Filed Incident Power trainNHTSA 11774751
2021 Ford Bronco SportTransmission & drivetrain

I purchased a new 2021 Ford Bronco Sport, Model Outerbanks. The vehicle has had regular service at a Ford Dealership. In early October 2026 the Ford Dealership ran a diagnostic on the Bronco Sport and said the Rear Differential Unit (RDU) needed replaced. The estimated cost of the repair and parts was $4,000.00. The Ford warranty on the RDU is 5 years or 60,000 miles. My warranted ran out on September 21, 2026 and my mileage when diagnosed was 64,753. Searching on the Ford Bronco Sport Internet Blog it appears the...

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RDU issued is quite common requiring replacement on Bronco Sports with low and high mileage. It is clear that the RDU is either a bad design or poor product quality. It can be a safety issue given the Ford Dealership suggested I only drive the vehicle locally until the RDU is replaced. Ford agreed to pay about $1900.00 leaving me with an out of pocket cost of $2,062.00. I think this RDU issue is a safety problem and should warrant a recall making the Ford Motor Company fully responsible for the replacement cost of the RDU and libel for any and all injuries resulting from the parts failure.

Filed Incident Power trainNHTSA 11774747
2021 GMC Sierra 1500Engine & cooling

The contact owns a 2021 GMC Sierra 1500. The contact stated that while attempting to start the vehicle, the engine failed to turnover. The vehicle was towed to the residence. The contact stated that the vehicle was inspected and it was determined that the engine had seized. The engine was rebuilt and the vehicle was repaired. The manufacturer was notified of the failure. The contact associated the failure with NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING). The failure mileage was 142,767.

Filed Incident Engine and engine coolingNHTSA 11774746
2025 Mitsubishi OutlanderFuel system

Strong Coolant smell outside the vehicle while driving or idling, starting in Jan 2026. Strong fuel vapors smell inside and outside cabin noticed in Mar 2026. The strong fuel smell inside the cabin is causing passengers to have physical symptoms including headaches, sore throat, sinus irritation, and burning eyes. Clothing and hair is saturated with fuel smell after being in the car, even after short trips. It is significantly worse when temps are high. The coolant smell outside the car is very strong while...

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driving and after driving. Neighbors and friends have witnessed both these smells on multiple occasions over the last 7mths. The dealer admits they smell the vapors and insists it is within normal limits. Two sales people at the dealer admitted to us it was a bigger problem and others had complained too. This takes it from a lemon to a recall but they are refusing to work with us further. It been in the dealer service twice for over 3wks for this, and we are told they have exhausted their options and will not accept it for these issues again.

Filed Incident Unknown or other · Fuel / propulsion systemNHTSA 11774745
2022 Acura MDXTransmission & drivetrain

We purchased our 2022 Acura MDX with 7K miles on it. The transmission failed 2 years after it was purchased and required a full replacement. We knew there was an issue due to transmission fluid leaking from the vehicle. This was completed under warranty. It has been exactly 2 years since the full transmission replacement, and the dealer has just informed us the transmission is failing again and will require another FULL REPLACEMENT. Apparently there is a known issue with the transfer case splines on this model year, and the transfer case was not replaced by the dealer when they completed the first full transmission replacement.

Filed Incident Power trainNHTSA 11774744
2024 Land Rover Range RoverElectrical system

The contact owns a 2024 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 26V248000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted about the failure and a possible trade-in; however, the trade-in was denied due to the open recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

Filed Incident Electrical systemNHTSA 11774741
2019 Jeep CompassBrakes

While traveling down a 2 lane road, light traffic, at 45 mph, the vehicle suddenly applied the brakes until it reached 0 mph, with an associated emergency parking brake applied message on the dashboard. The vehicle was unable to continue driving until it was turned off and turned back on. Subsequent inspection revealed no faults, with coolant and oil levels at operating limits.

Filed Incident Service brakesNHTSA 11774739
2026 Chevrolet EquinoxDriver assistance1 injury

The contact owns a 2026 Chevrolet Equinox. The contact stated that while driving approximately 10-15 MPH in stop-and-go traffic, while changing lanes, the automatic emergency braking system engaged unexpectedly, causing the vehicle to stop abruptly with a forceful back-and-forth movement of the head and upper body of the driver. The contact sustained neck and left shoulder pain, which progressively worsened. The vehicle was taken to the dealer, where the Forward Collision Avoidance sensor software was updated to increase the trailing distance. The failure mileage was approximately 4,000.

Filed Incident Forward collision avoidanceNHTSA 11774738
2026 Ram Ram 2500 Regular CabSteeringElectrical systemBrakes

On two occasions, my 2026 Ram 2500 suddenly lost power while I was driving. At the same moment, power steering and power brake assist both failed, with no warning. The vehicle was purchased new in February 2026 and had fewer than 10,000 miles at the time of both failures. First failure (repair opened September 14, 2026): The truck lost power, along with power steering and power braking. The authorized dealer replaced the steering gear and control module, along with several other modules and sensors, and...

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recalibrated the systems. A load and battery test after this repair passed. The vehicle was out of service until September 30, 2026. Second failure (repair opened October 26, 2026): The same thing happened again: a sudden loss of power with loss of power steering and power braking. This time the dealer identified a shorted or damaged battery as the root cause and replaced it, even though the battery had passed a load test a month earlier. The manufacturer has been notified.

Filed Incident Steering · Electrical system · Service brakesNHTSA 11774737
2022 Chrysler PacificaBrakesCrash3 injuries

In [redacted], I was coming down my driveway. It is a long, sloped driveway. As I came around the corner, the brakes went right to the floor; it wasn't just a loss of power; there were no brakes of any kind. The car almost went off the road on the other side. As soon as I turned the car off and back on, the brakes worked perfectly. A few months later, I was coming down another driveway off a dangerous, busy highway, and the brakes stopped working again. My [[redacted]] daughter was with me, and if we went out into...

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the road, a fatal accident was a high possibility. I wrecked the car into the ditch and stopped on top of a log. My brother, son, and nephew had to come and rescue us. Again, as soon as I turned the car off and back on, the brakes worked perfectly. My Dad and brother are both mechanics. Nothing seemed fundamentally wrong with the brakes. The fact that they worked for months after that was also very concerning. We thought it was the start/stop system. I began turning the system off manually before each trip. The last incident, several weeks later, was also on my driveway, coming down the hill. The brakes went to the floor; my Mom and two daughters were in the car, everyone was screaming, and I had to run over my automatic gatepost and gate to stop it; the car almost rolled. As with the other times, I refuse to drive this car; it could kill someone. I live by a freeway with a mountain pass; I have gone down this pass several times. If I had an incident like this on this pass, it would without any doubt cause a fatal accident for myself or potentially others as well. I haven't had the car inspected because I cannot drive it anywhere. I drove the car almost every day between these incidents with no problem with the brakes whatsoever. There were no warnings or dash lights with any of these incidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Service brakesNHTSA 11774735

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