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Latest vehicle complaints

3,656 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2022 Ford EscapeElectrical systemEngine & cooling

In early [redacted], my 2022 Ford Escape SE (1.5L EcoBoost) experienced repeated engine stalls while my wife was driving with our children inside. The vehicle had only 33,028 miles. Whenever the A/C was engaged, the engine stalled and could not restart normally until the A/C was turned off. With the A/C off, the vehicle could restart and drive. Turning the A/C back on caused the engine to stall again. A strong burning/electrical smell accompanied the malfunction and persisted even with the A/C off. The failure...

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occurred suddenly, without prior symptoms. Whether dashboard warning lights appeared is UNKNOWN. Losing engine power while driving created a serious collision risk for my family and other motorists. I drove the vehicle to [[redacted]] of [[redacted]], and reported the problem. The dealership documented the engine stalling while driving and burning smell under Repair Order #[redacted], dated [redacted]. [[redacted]] diagnosed a catastrophic internal A/C compressor failure with metal contamination throughout the A/C system, requiring extensive repairs. However, identifying the failed compressor does not explain why it failed or its precise relationship to the engine stalling. Despite repeated requests since [redacted], Ford has not provided a technical explanation of the root cause or whether a manufacturing or supplier defect was considered. Ford Customer Relations closed my case with these questions unanswered. Whether the dealership reproduced the stalling during testing or Ford conducted a separate physical inspection is UNKNOWN. The vehicle remains at Germain Ford awaiting repair authorization. To my knowledge, the failed components remain installed and available for inspection. I have requested their preservation. I request NHTSA investigate this potential safety defect to determine whether other Ford Escape owners may be at risk. I am concerned this failure could occur without warning in other vehicles, putting additional families at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical system · Unknown or other · EngineNHTSA 11774820
2018 Mitsubishi Outlander SportElectrical system

I am reporting an ongoing intermittent electrical problem with the ETACS (Electronic Time and Alarm Control System) or a potentially related electrical control circuit in my 2018 Mitsubishi Outlander Sport LE. Multiple accessories, including the backup camera, power mirrors, radio, and USB/accessory power outlet, intermittently lose power and stop functioning together. These components may randomly begin working again coming on and off while driving. This is particularly concerning because these are not simply...

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convenience features. When the backup camera stops working, the driver loses an important visual aid when reversing, increasing the risk of striking pedestrians, children, objects, or other vehicles, particularly in areas with limited visibility. When the power mirrors stop working, the driver may be unable to properly adjust or reposition the mirrors to maintain adequate visibility of surrounding traffic, creating dangerous blind spots when changing lanes, merging, or backing up. The fact that multiple unrelated accessories fail simultaneously suggests a possible common electrical supply, relay, wiring, grounding, or ETACS control-module problem rather than individual component failures. The radio has even been replaced with an OEM unit, but the problem continues. Fuses have also been checked and replaced without resolving the issue. I am concerned that an intermittent failure within the ETACS or its associated electrical circuits could indicate a broader reliability issue that may affect other electronically controlled vehicle functions. These failures occur unpredictably while operating the vehicle and cannot be reliably prevented by the driver. I am requesting that NHTSA investigate whether this is a recurring electrical or ETACS-related defect in Mitsubishi Outlander Sport vehicles. Losing multiple safety-related visibility aids without warning creates an avoidable risk to drivers, passengers, pedestrians, and other motorists.

Filed Incident Electrical systemNHTSA 11774813
2026 Toyota BZTransmission & drivetrainElectrical systemFuel system

The 2026 Toyota BZ XLE PLUS generated some vibration and noise during the driving and it caused the eardrum pressure and discomfort for a short trip of drive like 15-minutes drive. It caused sharp ear pain after a long trip of drive like one-hour drive. The pain would last few hours after the long-trip drive. The same driver drove a different EV car but had no issue at all. Tried to use the earbuds with noise cancellation but it couldn't stop the ear from hurting during a long trip of drive with 2026 Toyota BZ....

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Complaint to Toyota dealer about the vibration and noise after purchase the car, some of the sales stated that two of his customers experienced the ear pressure of driving Toyota BZ. They usually have to open the window slightly to release the ear pressure. But not enough details to know how did they feel during a long trip of drive.

Filed Incident Power train · Electrical system · Fuel / propulsion systemNHTSA 11774812
2008 Saturn AuraSuspensionElectrical systemFuel system

engine fuse box gets extremely hot and after turning car off fails to turn on again until it has completely cooled down transmission slipping continuously

Filed Incident Suspension · Electrical system · Fuel / propulsion systemNHTSA 11774810
2027 Volkswagen JettaTransmission & drivetrainElectrical system

My transmission was stuck in sport 4th gear on the highway at high speed. The remote start tells me the car started but it doesn't. Most days I get an alert stating remote command failed. My radio goes out for no reason and I need to power cycle. My suspension rattles as if its going to fall off and my steering wheel seems a little crooked. I bought the car brand new and it has 400 miles on it.

Filed Incident Power train · Electrical system · Unknown or otherNHTSA 11774809
2022 Jeep Grand CherokeeTransmission & drivetrainEngine & coolingFuel system

Hybrid engine failure. Jeep vehicle is unsafe to drive as the electric engine doesn't work due to overheating and charging error codes, which causes power to jump between electric and gas engine spontaneously causing speed control to be unpredictable and unsafe. There is also the question that there is a serious defect with the battery and unsafe to park this vehicle in a garage attached to a dwelling unit.

Filed Incident Power train · Engine · Fuel / propulsion systemNHTSA 11774808
2023 GMC Sierra 1500Transmission & drivetrain

The shifter shorted out. This gave me one message, Service transmission right away. I drove 10miles home & scheduled service right away. The next day I started truck up and it said unable to shift soon. This is a wide known problem with the GMC Sierra. How many people have to sit on the side of the road with this known defect.

Filed Incident Power trainNHTSA 11774804
2026 Honda CR-VOther & unknown

While driving I heard a loud noise that sounded like a gun shot followed by the sunroofs glass shattering into small pieces.

Filed Incident Unknown or otherNHTSA 11774803
2024 Tesla Model Y (all Variants)Driver assistance

Following a software update (2026.38.3.2), without any prior warning messages or symptoms, the vehicle's onboard computer failed on 10/26/26, which resulted in the loss of critical driver-assistance and safety systems. The affected systems included the backup and side-view cameras, blind-spot monitoring, emergency braking, collision warning, lane departure warning/assistance, rear cross-traffic alert, GPS, and adaptive headlights. The loss of the cameras and blind-spot monitoring reduced my ability to identify...

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surrounding vehicles and pedestrians, while the loss of automatic emergency braking, collision warnings, and lane-assistance features eliminated important safety functions designed to help prevent accidents. The problem was confirmed by a Tesla Service Center. According to Tesla's diagnostic findings: "In this instance, your vehicle's computer consists of both a primary and a secondary component. Our diagnostic findings indicate that both parts failed, not due to an internal short, but because of a complete loss of communication between the primary and secondary units." Tesla inspected the vehicle and determined that the computer required complete replacement. The vehicle is currently at the Tesla Service Center awaiting repair and will be unavailable for inspection. A previous recall (25V-002) addressed a similar computer failure and relied on a software update as a remedy, however the recurrence of a related failure raises concerns about whether that remedy was sufficient. I am concerned that the automatic software update on 10/26/26 may have contributed to the failure of the car computer. The fact that the failure occurred after the update, without any prior warning, and resulted in the loss of multiple critical safety systems presents a serious safety concern. A software update should not leave a vehicle without essential safety equipment or render multiple driver-assistance systems inoperable.

Filed Incident Forward collision avoidance · Lane departureNHTSA 11774801
2023 GMC Sierra 1500Other & unknown

Grill trim popped off on Interstate. Cracked my window and almost caused several cars to crash.

Filed Incident Unknown or otherNHTSA 11774800
2017 Maserati GhibliFuel system

Low pressure fuel feed hose part 670036871 at fuel pump module under rear seat leaking fuel, dripping to ground / floor pan. Same failure as Recall 17V-834 / Maserati Recall 256 for fuel line leak with fire risk. Vehicle outside recall VIN range but same part, same leak, 63k miles. Fuel odor, visible drip, fire hazard. Dealer quoted $1,000 for same hose replaced in recall. I had taken it to the dealer service to initially diagnose and was told it was the charcoal canister. But realized after changing the canister that it did not solve it.and fuel keep pouring out of the car underneath the car.

Filed Incident Fuel / propulsion systemNHTSA 11774799
2017 Maserati GhibliFuel system

Low pressure fuel feed hose part 670036871 at fuel pump module under rear seat leaking fuel, dripping to ground / floor pan. Same failure as Recall 17V-834 / Maserati Recall 256 for fuel line leak with fire risk. Vehicle outside recall VIN range but same part, same leak, 63k miles. Fuel odor, visible drip, fire hazard. Dealer quoted $1,000 for same hose replaced in recall. I had taken it to the dealer service to initially diagnose and was told it was the charcoal canister. But realized after changing the canister that it did not solve it.and fuel keep pouring out of the car underneath the car.

Filed Incident Fuel / propulsion systemNHTSA 11774798
2021 Nissan LeafTransmission & drivetrainElectrical system

My Leaf started displaying dramatic battery range reduction and charge fluctuation symptoms [redacted] at 98K miles. 1st available appt at dealership (as advised by Nissan) was [redacted], now at 115,000K miles. [redacted] I received recall notice in my mailbox from Nissan re 25V-655 - 8 1/2 months past the issuing of recall - explaining the defect and fire hazard while fast charging. I now realize the "hot" smell I detected while fast charging was the overheating of lithium - thank God it didn't catch fire back...

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then as I had been napping in my vehicle with my dog. At the dealership, service dept said my battery failed the post update test; sent me home in (ice) loaner car; said Nissan will reach out within a few days. Finally receive call [redacted] from [[redacted]] on behalf of Nissan North America; received 1st buyback email "offer" Sept 4, 2026 nearly a month after my car was deemed inoperable (this was a Friday at 4:59pm at the start of a major holiday weekend). They requested I pay them $9,411.11 so they can recover title from lender; same unchanged offer [redacted] after "escalation" review. A down payment + over 4 yrs of never missed consecutive payments - $33,000 later - and they are requesting I pay them because of a manufacturing defect which I didn't cause and had no control over. I was planning to drive it another 115K miles +. I want a FAIR resolution - on an inflated asset with Extreme depreciation due to a manufacturing defect and mandated recall. Nissan has not provided a warranty covered battery replacement to get my car running in a 'timely manor'. This [[redacted]]/old consumer is being treated UNfairly. ALL supporting documentation is organized, verifiable and securely filed. Any attorneys out there want to help ? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Power train · Electrical system · Unknown or otherNHTSA 11774796
2017 Chevrolet Bolt EVSteering

The steering wheel fails to return to center after turning and will stay stuck in the turned position. In looking through forums, it appears to be a common issue for Bolts that Chevrolet has not taken accountability for as no recall has been issued even though the complaints are quite numerous with the steering gear needing to be replaced, even at low mileage.

Filed Incident SteeringNHTSA 11774794
2020 Cadillac CT5Transmission & drivetrainBrakesEngine & cooling

What component or system failed or malfunctioned, and is it available for inspection upon request? The 10 speed transmission started get struck in gears while on the highway. How was your safety or the safety of others put at risk? Yes Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Transmission needs service

Filed Incident Power train · Service brakes · EngineNHTSA 11774793
2021 Cadillac XT5SteeringEngine & cooling

While driving at approximately 49 mph in a 40 mph zone on dry pavement in daylight with AWD mode active, the Driver Information Center displayed the warning "Steering Assist is Reduced, Drive with Care." Steering effort increased noticeably; steering was not completely lost. No check engine light appeared with this event. No crash, fire, injuries, or police report resulted. This failure is reported by other 2021 XT5 owners as intermittent and can recur without warning, degrading the driver's ability to make an...

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evasive maneuver, especially at low speeds where pedestrian and parking-lot conflicts occur. Suspected root cause per owner reports and GM service documentation: engine coolant thermostat failure triggers a false engine temperature signal, and the electric power steering system reduces assist as a thermal protection response. Companion symptoms reported: inoperative/incorrect temperature gauge, cooling fans running at high speed continuously, A/C performance loss, DTC P0128. Manufacturer documents: Cadillac Service Bulletin 20NA215 (corrects "Steering Assist is Reduced Drive with Care" on 2021 XT5); GM Service Bulletin 17-NA-284 (2017-2018 XT5/GMC Acadia, reduced steering assist message with DTC C0460 Sym 5A, steering angle sensor trim error); GM Special Coverage N252508350 for the engine coolant thermostat (15 years/150,635 miles, expiring March 1, 2036). The vehicle carries a rebuilt title, so GM's warranty block applies and the owner may be denied the special-coverage remedy that a safety recall would guarantee to all owners regardless of title status.

Filed Incident Steering · EngineNHTSA 11774787
2019 Tesla Model 3Electrical systemBrakesDriver assistance

Every time I press, my horn and error pops up that my cameras are unavailable, and that features may be restored on the next drive also it sends an error that my regenerative brakes are also out and will be restored on the next drive. It does this consistently every day which causes a safety hazard when driving my vehicle.

Filed Incident Electrical system · Service brakes · Forward collision avoidanceNHTSA 11774786
2020 Subaru OutbackEngine & cooling

Subaru dealer service tech reporting upper oil pan leak. The repair requires engine removal to gain access to the upper oil pan, which is a very costly repair. My concern, does the leaking oil get onto the hot exhaust system create a fire risk.

Filed Incident EngineNHTSA 11774781
2014 Mercedes-Benz C-ClassAirbagsCrash1 injury

I was in an accident. I had a seabelt on I ran into a concrete couple, concrete Poles and a utility box\n The airbags did not come out. When I put the key back in the car , it said airbag , malfunction

Filed Incident Air bagsNHTSA 11774777
2022 Land Rover Defender 90Lights

The front driver side daytime headlight failed. This part on this vehicle is sometimes called the halo. I am told that it is about a $3,000.00 repair. I don't think this part should fail so soon nor should it cost so much to remedy. It is available for inspection on request. The vehicle is less visible. I am taking it to the dealer for inspection on November 9, 2026, the earliest day available. There were no warnings that it had failed. I only noticed it when seeing the reflection of the vehicle.

Filed Incident Exterior lightingNHTSA 11774774

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