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Latest vehicle complaints

3,654 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2020 Tesla Model 3Acceleration & cruise control

I own a 2020 Tesla Model 3 purchased in 2023 with Full Self-Driving (FSD) included for the lifetime of the car. I used FSD satisfactorily for years, but Tesla recently removed the maximum-speed control I previously used while FSD was engaged. I have personally experienced this change. FSD selects speed, but I can no longer impose the maximum I previously could set. I consider this a safety issue: unwanted speed requires the driver to detect it and intervene, potentially exposing occupants and other road users to...

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excessive speed. The human driver remains responsible for safe, lawful operation and faces possible speeding tickets. I have read reports describing maximum-speed control as an "anti-pattern." I do not consider that an adequate safety justification for removing a preventive control. Learning a driver's preferences should operate within an explicit speed ceiling. I believe Tesla has the engineering capability to develop and validate a solution that preserves both FSD functionality and effective driver control. I request NHTSA investigate and require a remedy if a safety defect is established. My position is that affected FSD systems should not operate on public roads without an enforceable driver-selected maximum speed, independent of driving profile. Manual braking and disengagement remain necessary but do not replace this preventive safeguard. I welcome contact from Tesla and am willing to collaborate on a solution. My willingness to help does not diminish my request for restoration of this safety control. Contact details are provided separately in this complaint. Exact software version and change date: UNKNOWN. Dealer/service-center confirmation: UNKNOWN. Inspection by Tesla, police, an insurer, or others: UNKNOWN. Prior warning lamps/messages: UNKNOWN. Availability for inspection: UNKNOWN.

Filed Incident Vehicle speed controlNHTSA 11774891
2017 Ram 2500Brakes

The ABS Control module has had a recall on it for years. I have contacted every Mopar dealership with a 250 mile radius and every single one of them tell me they can not get the part. Although I can personally purchase it for around $400 online. Why do I have to pay for a recall part that I can buy from Mopar but a dealership refuses to comply with the recall.

Filed Incident Service brakesNHTSA 11774890
2019 Infiniti QX60Electrical systemVisibility & wipersDriver assistance

The backup camera image intermittently goes blank. The failure occurs randomly; the only way to restore the image is to turn the vehicle off and restart it. When the camera is blank, the driver has no rear-view image when shifting into Reverse, which is a collision risk to pedestrians, including children, behind the vehicle. I reported this condition to the servicing Infiniti dealership multiple times over the years, and at one point the changed the camera, but most recently in 2026 when the vehicle was tested and...

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the failure was documented as "could not replicate," and I was instructed to return if it happened again. The fault continues to occur. The same failure pattern was documented on both March and October 2026 visits. NHTSA Campaign 19V-654 / Infiniti R1911 recalled 2018-2019 QX60 vehicles for rear-view camera image failures. My vehicle's camera blanks completely and intermittently and is repaired only by a full power cycle, a different failure mode on the same safety-critical component. The condition has been reported during the warranty term and was never truly repaired.

Filed Incident Electrical system · Visibility / wiper · Back over preventionNHTSA 11774889
2019 Infiniti QX60Airbags

The airbag/crash sensor warning light illuminates intermittently and randomly. The warning appears without any change in seating, road condition, or impact, and clears on its own or after a restart. I have observed this for months and raised it with the servicing Infiniti dealership, where it was documented on 10/31/2026 during the current diagnostic visit; earlier attempts to reproduce it returned "could not replicate." An intermittent airbag warning light means the airbag system's readiness cannot be confirmed:...

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airbags may fail to deploy in a crash or may deploy unexpectedly. The vehicle has also recorded code C1130, an ABS module communication fault, and was included in NHTSA recall 19V-807 for ABS actuator inspection, showing this generation has documented electronic control faults. The intermittent warning has never been diagnosed or repaired, and the warranty term has since ended. The vehicle is currently at the dealership for diagnosis.

Filed Incident Air bagsNHTSA 11774888
2019 Infiniti QX60SteeringSuspensionTransmission & drivetrain

Intermittent resistance during turns, felt as drag through the chassis with the steering wheel reacting to resistance coming from the front end, not the steering column. Tires are about one year old with pressure, balance and rotation recently verified, so tire-related causes are unlikely. The sensation has been present for several weeks, occurs randomly, and has become noticeably more frequent over the past week. It creates unpredictable steering effort while the vehicle is in motion. First reported to the...

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INFINITI dealer March 2026 but they could not replicate. This model line has documented steering and chassis issues: NHTSA campaign 21V-402 recalled 2020-2021 QX60 vehicles for steering knuckle and rear axle housing failures; the 2019 model year sits in the same generation. The vehicle has approximately 67,500 miles.

Filed Incident Steering · Suspension · Power trainNHTSA 11774886
2021 Subaru AscentDriver assistanceCrash1 injury

2021 Subaru Ascent was involved in a serious collision with highway maintenance equipment near [[redacted]]. The vehicle's EyeSight Driver Assist Technology, specifically Adaptive Cruise Control and Pre-Collision Braking, is suspected of failing to respond appropriately to slower-moving equipment directly ahead. At the time of the collision, Adaptive Cruise Control was actively engaged and controlling vehicle speed. Lane Centering, Lane Departure Warning, and Lane Keep Assist were also enabled. The vehicle was...

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traveling within its designated lane when it approached a highway maintenance truck equipped with a rear-mounted crash attenuator. The maintenance truck appeared to be moving slowly in the same lane. Despite Adaptive Cruise Control controlling vehicle speed, the Subaru did not adequately slow to avoid the collision. The driver reported no effective forward collision warning or automatic emergency braking intervention. Whether the system detected the equipment or attempted braking is UNKNOWN. The impact caused extensive front-end damage and airbag deployment. The driver was pregnant, and two children, ages [[redacted]] and [[redacted]], were passengers. All occupants and the unborn child were placed at significant risk of serious injury. Whether any EyeSight warnings, fault messages, or diagnostic trouble codes were present before impact is UNKNOWN. The suspected malfunction has not been reproduced or confirmed by a dealership or independent service center. A manufacturer engineering inspection has not been confirmed. Photographs document the accident scene and vehicle damage. The extent of police or insurance technical inspections and the vehicle's current availability for inspection are UNKNOWN. An investigation is requested into Adaptive Cruise Control, forward object detection, and Pre-Collision Braking, including preservation and review of available electronic collision data to establish why the systems did not prevent or effectively mitigate the collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Forward collision avoidanceNHTSA 11774885
2019 Infiniti QX60Electrical systemFuel system

Fuel gauge and distance-to-empty (DTE) indication is constantly incorrect: the gauge fluctuates and DTE jumps or shows values inconsistent with the actual fuel level, that seems to have a temporary recovery of somewhat reasonable value when I disconnect the batter for a few mins. Reported to the INFINITI dealer on since 2022 and most recently both Oct 10 and March 23, 2026; where the in-tank electric fuel pump and fuel gauge packing were replaced under warranty, but the fault persisted afterward. Reported again on...

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October 10, 2026 and recorded as not duplicated. The fault remains and leaves the driver without a trustworthy indication of remaining fuel, creating a risk of unexpected fuel exhaustion. This is a documented issue type on these vehicles: INFINITI has issued service bulletins on fuel gauge/DTE indication faults (including ITB22-015 and ITB14-036). The repair was performed during the INFINITI Elite CPO warranty term and never succeeded; the vehicle is currently being diagnosed by the dealer again.

Filed Incident Electrical system · Fuel / propulsion systemNHTSA 11774884
2023 Jeep WranglerElectrical systemFuel systemCrash

I am reporting repeated safety-related failures involving my 2023 Jeep Wrangler 4xe Sahara 4x4, VIN 1C4JJXP62PW524360. The vehicle has experienced recurring failures involving the high-voltage battery, hybrid charging/propulsion system, electric coolant heater, and battery thermal-management system. On 7/17/2025, at about 60,291 miles, the vehicle displayed a check-engine light and "Service Charging System" warning. While stopping, the vehicle shut off and would not restart without assistance. A/C stopped working...

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and EV operation was unavailable. The dealer performed FCA 95B high-voltage-battery recall/software work. The problem returned. From 8/8/2025 to 9/12/2025, at 61,447 miles, the dealer diagnosed DTC P0B24, "Hybrid/EV Battery 'A' Voltage Unstable," and documented an internal high-voltage-battery failure causing intermittent no-start conditions. The complete HV battery was replaced. The vehicle was out of service about 35 days. On 10/8/2025, electric mode again became unavailable/intermittent. The dealer diagnosed P0E15-00 and replaced the electric coolant heater. From 10/13/2025 to 10/17/2025, the check-engine light returned after charging; the dealer repaired a coolant-bypass/air-lock condition in the hybrid cooling system. From 6/30/2026 to 8/7/2026, at 80,222 miles, the vehicle returned for "Service Hybrid System" and EV-charging concerns. FCA 68C PHEV HV Battery Fires recall work was performed, and the electric coolant heater was again diagnosed as failed and replaced. The vehicle was out of service about 38 days. On 9/9/2026, Driver's Village advised that the high-voltage battery requires complete replacement again. This would be the vehicle's second complete HV-battery replacement. These major hybrid-related repair episodes total at least about 77 documented days out of service. My primary safety concerns are shutdown/no-start, repeated charging/hybrid-system warnings, failure of the original HV battery, continued failures after recall remedies,

Filed Incident Electrical system · Fuel / propulsion systemNHTSA 11774883
2016 Subaru CrosstrekEngine & cooling

The Crosstrek has a broken cam carrier. It is a design flaw and known issue of Subaru Crosstrek. A broken or leaking cam carrier is dangerous to the vehicle because it directly compromises engine lubrication, structural integrity, and electrical safety. The cam carrier acts as a structural housing that keeps the camshafts securely in place and seals oil inside the top of the engine. Its liquid sealant fails and is bound to creates several severe operational hazards. The cracked seals has critical oil escaping....

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If the oil level drops too low, the engine can experience severe internal friction, leading to scored camshaft journals and rod knock while driving. Ultimately can lead to engine failure. Further, it is an immediate fire hazard, especially in the Crosstrek boxer engine design with the oil commonly dripping downward onto high-temperature exhaust components like the catalytic converter or exhaust manifold. Additionally, oil leaking can travel to the spark plug wells and causes misfires, loss of acceleration, and sudden stalling. Moreover, oil leak destroys electronic and sensors including the wiring harness and serpentine belt. Also, toxic cabin fumes from leaking oil burns can pull into the vehicle's HVAC system and creates an immediate health hazard that can impair driving the vehicle. It is well-documented by Subaru of this issue stemming from factor sealant application (RTV) rather than a wearable maintenance item. Specifically, Technical Service Bulletin TSB 02-192-24 regarding engine oil leak diagnostics. There are 95,000 miles on the Crosstrek only. Subaru Service quoted me $6,101.54 to repair. Please issue a recall on the 2016's Crosstrek to mandate Subaru to fix the dangers at no charge to the customer. Thank you.

Filed Incident EngineNHTSA 11774881
2019 Infiniti QX60Transmission & drivetrainEngine & cooling

Check engine light has been coming on and off intermittently for over a year; it has remained on continuously for the past several days. An OBD-II scan on October 30, 2026 at 67,484 miles recorded stored, pending and permanent codes P17F1 (CVT judder, clutch A hydraulic pressure), P0101 and C1130. I have reported CVT judder/shudder under light acceleration to the INFINITI dealer multiple times: September 15, 2025, March 23, 2026, and October 10, 2026. Each time I was told the concern could not be duplicated, and on...

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October 10, 2026 a CVT fluid drain and refill was flagged due by time and mileage on the multipoint inspection and deferred. The judder symptom is now confirmed by a stored P17F1. All of this was reported while the vehicle was under the INFINITI Elite CPO warranty, which expired August 16, 2026 at only 67,500 miles of its 100,000-mile allowance. This is the same INFINITI CVT covered by service bulletin ITB15-012i for judder diagnosis and repair on 2014-2018 QX60 models, and by the $277.7 million CVT class settlement that extended warranty coverage to 96 months on 2015-2018 QX60s; the 2019 model year is excluded from both. Code C1130 (ABS module reporting engine signal fault) is also stored; INFINITI recall R1917 (NHTSA 19V-807) covers ABS actuator inspection on 2017-2019 QX60 vehicles. The vehicle is currently being diagnosed again by the dealer and a goodwill request will been requested.

Filed Incident Power train · EngineNHTSA 11774880
2022 Ford EdgeAirbagsCrash

Hit a deer on the highway at speeds around 60mph, car was totaled, no air bags deployed.

Filed Incident Air bagsNHTSA 11774879
2024 Alfa Romeo TonaleSteeringDriver assistance

My 2024 Alfa Romeo Tonale Veloce has an unresolved driver-assistance and lane-centering malfunction. When engaged, the system repeatedly steers the vehicle between lane markings instead of maintaining a centered position. On October 31, 2026, while driving home from Ferrari/Maserati of Fort Lauderdale, the vehicle crossed into the adjacent middle lane twice without warning, audible alert, or dashboard message. This creates a serious collision risk at highway speeds, and I have stopped using the feature. I initially...

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reported the malfunction on September 16, 2026, under Repair Order #193555. The dealership retained my vehicle for 45 days, until October 31, with mileage increasing from 32,193 to 32,238. Technicians identified multiple diagnostic trouble codes, inspected camera connections and parking sensors, updated the ECM, HCP, and AHCP modules, performed a proxy alignment, and test-drove the vehicle. I was also informed of wiring harness investigations and steering wheel sensor problems. Manufacturer STAR technical assistance cases were opened, and Alfa Romeo Customer Care was involved under Case #98208723. Despite manufacturer involvement and the extended repair period, the dealership declared the vehicle operating correctly. The malfunction persisted immediately after pickup, including two unintended lane departures. The exact cause remains undiagnosed. No warning lights or messages appear during these incidents. The vehicle is available for inspection. No collision or police or insurance inspection has occurred.

Filed Incident Steering · Lane departureNHTSA 11774878
2014 Ram 1500SteeringAirbags

When outside temps are below 50 degrees the power steering doesn't work! The power steering will not work until the engine is at normal operating temp and you turn the engine off and back on. EPS ISSUE Also, service airbag message keeps coming on

Filed Incident Steering · Air bagsNHTSA 11774877
2021 Mazda CX-5Electrical systemBrakesDriver assistance

During hard or emergency braking at higher speeds, the Anti-Lock Braking System (ABS) activates and pulsates normally for approximately 1 to 2 seconds, then abruptly fails and stops pumping. Immediately after the ABS cuts out, the wheels lock up completely, causing the vehicle to skid with loss of traction/stability control, reduced steering control, and extended stopping distances. At the exact moment the ABS stops pumping and the wheels lock, the dashboard displays a "Smart Brake System Malfunction" warning...

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message and illuminates both the ABS warning light and the TCS/DSC (Traction Control / Dynamic Stability Control) indicator light. However, as soon as the braking event ends, all warning lights and the error message turn off automatically on their own without needing to restart the vehicle. Because the fault clears itself immediately during the drive, there is no active warning on the dashboard showing that the ABS, TCS/DSC, and Smart Brake systems are compromised until the next high-speed emergency braking situation occurs. Vehicle diagnostic scans recorded error codes U3003-16-68 (Circuit voltage below threshold), U0316-09-08 (Error signal received from DSC/ABS module), and B13D3-16-8A. The vehicle has been inspected and serviced twice by an authorized Mazda dealership for this exact safety defect: on 8-Sep-2026, the dealership replaced the 12V vehicle battery, and on Oct-5-2026, the dealership replaced the ABS module. Neither repair resolved the issue, and on both occasions the dealership returned the vehicle claiming it was fixed. Testing the brakes confirmed the defect persists: under hard braking, the ABS still cuts out after 1 to 2 seconds, locks the wheels, and momentarily triggers the ABS light, TCS/DSC light, and "Smart Brake System Malfunction" warning before clearing itself again.

Filed Incident Electrical system · Service brakes · Forward collision avoidanceNHTSA 11774876
2025 Honda CR-VDriver assistance

I had an incident recently that makes me think that there is a real issue with the collision avoidance system recognizing "unusual" objects. I was driving at night on a 75 mph dual lane highway. I had cruise control with collision avoidance engaged. A large truck had pulled onto the highway in front of me and was slow to accelerate. I assumed that my cruise control would immediately slow my vehicle down but it didn't! By the time I realized that it wasn't going to do that, I was a lot closer to the truck than I...

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wanted to be. The truck was a "high off the ground" kind of rig and I wonder if the collision avoidance was literally looking under it. I agree that the driver is ultimately responsible for his vehicle but IMO it is scary if a warning system doesn't do its job. The official 2025 Honda CR-V owner's manual, in the section titled Adaptive Cruise Control (ACC) with Low Speed Follow, lists several situations in which the system may fail to detect a vehicle correctly. Two of those limitations are especially relevant to my experience: - A vehicle ahead has an unusual shape. - The minimum ground clearance of a vehicle ahead is extremely high. Honda also warns that detection can be compromised when the speed difference between my vehicle and the vehicle ahead is very large. We were able to avoid colliding with the vehicle in front of us, but only because we noticed that we were rapidly closing on the vehicle in front of us.

Filed Incident Forward collision avoidanceNHTSA 11774875
2019 Ford ExplorerSuspensionWheels & tires

My car was brought into Pocaro Ford in [[redacted]] for recall 26S08 Suspension Toe Link Replacement on [redacted]. Following this, my vehicle developed severe rear sway and abnormal rear tire wear. The rear tires wore bald very quickly, creating a safety concern. I returned to the dealership, but the issue was not properly resolved. The dealership could not provide verifiable alignment records for my vehicle and later tried to blame bushings. An independent shop did not find bad bushings. A second Ford dealer...

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later diagnosed excessive rear tire wear caused by improper rear toe settings and performed a 4-wheel alignment. I am concerned the recall repair was not properly completed or the alignment was not properly performed, resulting in unsafe handling and rapid tire wear. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Suspension · Wheels · Unknown or otherNHTSA 11774871
2021 Kia SeltosEngine & cooling

This complaint concerns the ineffectiveness of the recall remedy for NHTSA campaign SC336 (Kia recall for incorrectly manufactured piston oil rings in 2021-2023 Soul/Seltos vehicles; remedy is dealer inspection, engine replacement if necessary, plus piston-ring noise sensing software). The vehicle was purchased new in [redacted]. On [redacted], the vehicle was brought to the Kia dealer in [[redacted]] for the SC336 recall remedy. The dealer kept the vehicle for 30 days and returned it on [redacted]. After the...

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recall repair, the vehicle exhibited the exact same symptoms as before (excessive oil consumption / engine malfunction) - the recall remedy was ineffective. The engine defect symptoms persisted unchanged. The complainant subsequently surrendered the vehicle and no longer possesses it. No crash, fire, injury, or death resulted from this complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident EngineNHTSA 11774869
2023 GMC Sierra 1500Steering

For the second time within a year , I am having power steering failure. I replaced the power steering motor and eps module and it is giving me issues with turning. At start up it gives me a warning light saying service power steering and power steering assist reduced.

Filed Incident SteeringNHTSA 11774867
2025 Hyundai Elantra HybridBrakesCrash

I was turning into a driveway and I had slowed down to do so. When I took my foot off the brake the car lunged forward at a high rate of speed. I didn't have my foot on the gas pedal. It happened too fast for me to respond. The car crashed into the side of the garage and continued accelerating and it drove through the garage door. No airbag deployed. I was the only person involved and I am uninjured. The car has not been evaluated yet as it is still in the garage waiting for the tow truck to pick it up on...

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Monday. It will be towed to an auction place in [[redacted]] and Hyundai as asked to evaluate the car before anything is done to it. I have asked my insurance agent to arrange that with the auction house. There was no warning prior to this happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Unknown or other · Service brakesNHTSA 11774866
2018 Tesla Model 3SteeringSuspensionWheels & tires

Heard a clunk noise when the vehicle turned at a low speed. Inspected the vehicle but nothing seemed amiss. No digital warnings either. Started driving but the steering was weird and pulled to the left. Then the front left tire started shredding and the wheel was displaced. The tow truck guy said that the suspension seems to be the culprit. The car is now on just the wheel. Tesla collision has still not looked at it but gave a quote of 5-6K to start and going up to 12K or more (if the HV battery got damaged). FYI, tire pressures were normal when this happened.

Filed Incident Steering · Suspension · WheelsNHTSA 11774864

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