2019 Ford Explorer Problems, complaints & recalls

The contact owns a 2019 Ford Explorer. The contact stated that while driving, the vehicle started vibrating and felt like the rear end was driving over a bump in the roadway. The failure was a recurring failure. The contact stated that the failure started after the vehicle was repaired under NHTSA Campaign Number: 26V101000 (Suspension). The dealer was contacted but was unable to duplicate the failure. The dealer confirmed issues with the driveshaft, tires, and the engine, but denied covering the cost of the repair. The manufacturer was contacted by phone and made aware of the failure but provided no additional assistance. The failure mileage was approximately 95,000.

My car was brought into Pocaro Ford in [[redacted]] for recall 26S08 Suspension Toe Link Replacement on [redacted]. Following this, my vehicle developed severe rear sway and abnormal rear tire wear. The rear tires wore bald very quickly, creating a safety concern. I returned to the dealership, but the issue was not properly resolved. The dealership could not provide verifiable alignment records for my vehicle and later tried to blame bushings. An independent shop did not find bad bushings. A second Ford dealer...

The contact owns a 2019 Ford Explorer. The contact stated that while driving at 55 MPH, the passenger-side A-pillar trim detached and flew onto another vehicle. The dealer was contacted and made aware of the failure. The contact was informed that the repair was not covered under NHTSA Campaign Number: 24V031000 (Structure). The contact received notification of the recall, and the vehicle was taken to the dealer. The dealer inspected the vehicle, and the contact was informed that the repair was not needed. The manufacturer was contacted and made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

Please see attached letters and photos

The contact owns a 2019 Ford Explorer. The contact stated that while driving at various speeds, the radio displayed the rear-view camera image or rebooted. The dealer was notified of the failure by phone and informed the contact that the VIN was not included in a recall associated with the failure. The failure mileage was approximately 115,000.

The cowl grille/top trim has become extremely brittle and deteriorated. The material is breaking apart simply from being touched, and pieces are coming loose and flying off while I'm driving. the entire edge of the cowl is crumbling and separating from the vehicle. This appears to be material deterioration rather than normal wear. I'm concerned that additional pieces could detach while driving and that the cowl may no longer properly protect/seal the area beneath the windshield.

We have contacted Ford Motor Company previously about this issue. The leather dash pad on our Explorer is detached near the windshield and is rolling up back towards the interior of the vehicle. The dealer has inspected (Deacon Jones, Goldsboro, NC) and has confirmed the issue. Original quote to fix was approximately $15,000.00, reduced later by FMCO to $6000.00. We have attempted to find local upholstery shop to repair, but they will not touch it. The pad underneath the leather is all white and causes a...

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, upon taking the vehicle to a local dealer, no failures were found, and the VIN was removed from the recall. Upon further inspection, the contact became aware that the front driver's side and passenger's side A-pillar trims were loose. The local dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.

Driver side roof rack cover blew off while driving on the highway. Dealer says they previously repaired this under an existing recall and is not going to fix it again. I understand a new recall was issued in July 2026, but our vin is not covered even though ours blew off

The contact owns a 2019 Ford Explorer. The contact stated that while the vehicle was parked, the message "Right Rear Door Ajar" was displayed. The contact moved the rear passenger's side door latch several times and was able to fix the failure. However, the failure recurred. The contact was concerned that the failure would drain the battery.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front A-pillar trims detached. The contact was able to replace both A-pillar trims; however, the failure reoccurred. The local dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

The internal timing-chain-driven water pump on my 2019 Ford Explorer Sport 3.5L EcoBoost is failing. I began experiencing coolant loss and the cabin heat would turn cold while the vehicle was stopped or idling. The vehicle was professionally inspected by an independent repair facility. After diagnostic testing, the mechanic confirmed coolant leaking from the water pump weep hole and diagnosed a failing internal water pump. The water pump is located inside the engine and is driven by the timing chain. Continued...

I was driving down the road when the warning lights suddenly came on, and the vehicle would not allow me to accelerate. As a result, my vehicle slowed unexpectedly, and another vehicle nearly struck me from behind.

In November 2025 vehicle began experiencing intermittent instances of rough shifting when the engine was under strain due to mountain driving. Since we do not live in the mountains, we returned home and waited to see if it would replicate. Vehicle began intermittently, replicating, hard shifting when coming out of Park. At that time an appointment was made with a local transmission shop in June 2026 to have an evaluation done. No error codes have been thrown at any point in time but the shop was able to highlight...

Both the rear toe links were replaced under NHTSA # 26V101 on March 26th, 2026. On August 8th, 2026, the vehicle experience significant handling issues at highway speeds. Was found the toe links shifted post recall. Significant cambered tire wear located on both rear tires. The axel shaft seal developed a leak from the suspension system strain caused from toe links failing. My families safety was at risk due to the tires and suspension failing causing significant handling issues at highway speeds. The vehicle was...

The contact owns a 2019 Ford Explorer. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 24V031000 (Structure); however, the recall repair was not performed because the A-pillar trim had not completely detached. While driving the vehicle at an undisclosed speed, the A-pillar trim detached. The dealer was contacted after the trim had fully detached, but recall repair was not performed. The contact stated that the dealer cleared the recall from the VIN and...

Passenger side exterior B pillar trim came off while driving on highway on July 3, 2026. Trim was on vehicle when it left home. It was not on it when it arrived at destination. Possible danger to other drivers from flying trim component. No inspection or any symptoms of the problem prior to failure. Same problem as recall on 2016-2017 models.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the exterior A-pillar trim had detached from the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.

Component/System: Aluminum hood panel (front edge seam). The hood is available for inspection upon request. The front edge of the aluminum hood on my 2019 Ford Explorer has developed bubbling, lifting paint, and corrosion originating from inside the folded seam. The defect has progressively worsened over time and continues to spread outward. Safety Risk: The corrosion is occurring at the front hood seam, which is part of the structure that supports the hood latch area. Progressive corrosion in this region may...

The contact owns a 2019 Ford Explorer. The contact stated that while driving 80 MPH, the steering wheel was abnormally loose, and the vehicle became uncontrollable. The contact stated that the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was driven to the shoulder of the road, and the brake pedal was depressed to the floorboard. The brake pedal was depressed several times, and the vehicle stopped. No warning lights were illuminated. A driver nearby assisted with stopping...

The contact owns a 2019 Ford Explorer. The contact stated that the leather on the dashboard was peeling and had detached. No warning lights were illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Fuel pump and module failure. Driving on the highway at 70 miles an hour and the fuel pump failed. Causing me to have zero acceleration. Thus losing speed rapidly in the center lane. No warning lights were present before or after. One previous symptom of a crank no start. Dealership was able to replicate the crank no start situation. Resulting in the problem being a fuel pump failure and module needing replaced, at 83,000 miles on the vehicle. Though I know normal wear and tear can and does happen, there was no warning. And losing engine power at high speeds on a highway is unsafe.

This recall has been unresolved for approximately two years. Recently, while traveling at highway speeds, the A-pillar trim detached from my vehicle and flew off, striking a vehicle behind me. Fortunately, no accident occurred, but the situation was extremely dangerous and could have resulted in serious injuries or property damage. This is precisely the type of incident the recall was intended to prevent. I have reached out to my local dealership numerous times and am told that Ford has no parts available. This is not acceptable and Ford is not handling this recall in a timely fashion.

The contact owns a 2019 Ford Explorer. The contact stated that while driving, Panel on the driver side door, keyless pad became completely detached. The vehicle was taken to a dealer where it was diagnosed as not being fully secured and was replaced. The panel blew the fuses and affected the liftgate on the vehicle and additional repairs, latch replacement on the liftgate had to be completed. The manufacturer was notified of the issue. The approximate failure mileage 47,000.

While my granddaughter was driving our 2019 Ford Explorer, the steering effort suddenly increased without warning, as if the electric power steering assist stopped functioning. She was traveling at approximately 45 mph on a public road and was unable to steer normally. The sudden loss of assist caused her to nearly leave her lane and almost resulted in a collision. This vehicle uses an electric-assist rack-and-pinion steering system. There were no warning lights or messages before or during the event. Road...