Latest vehicle complaints

extremely quickly, but it appeared as though the vehicle's ignition had momentarily been turned off and then back on. Immediately afterward, multiple warning indicators appeared, including the turtle/reduced-power warning, ABS/skidding indicator and red brake warning. **At the same time, the vehicle began losing propulsion and failed to respond to normal braking input. I was unable to stop the vehicle using normal braking. Instead, the vehicle continued coasting until it eventually came to a stop, nearly going over an embankment.** This was an extremely dangerous situation involving the simultaneous loss of propulsion and effective braking control while traveling at highway speed. After the vehicle stopped, I attempted to restart it, but it would not restart. ## Dealership Diagnosis I reported the incident to an authorized Jeep dealership. The service department subsequently advised me that the ABS module was defective and required replacement. The dealership provided the following written explanation: "All of the codes in the system of your Wrangler are related to loss of communication with the ABS module (a lot of the modules communicate to each other) When there is a loss of communication with the ABS module it will shut the vehicle down, because it does not want you to drive it." The dealership attributed the loss of propulsion to the loss of communication with the ABS module. However, it has not provided technical documentation explaining why an AB

vehicle is being serviced in connection with Hyundai TSB 23-FL-004H, "Fuel Pump Filter Warranty Extension (TXXS), Inspection and Replacement." The Prior Approval/goodwill issue is particularly important in this case. Note 2 on page 2 of TSB 23-FL-004H states that when a part not covered by the TSB is found to require replacement while performing the TXXS procedure, and that part is out of warranty, the dealership should submit a Prior Approval request for goodwill consideration before performing the work. When Greenway Orlando Hyundai identified the cracked fuel pump housing and the fuel leak, I asked the dealership to pursue this solution with Hyundai. Initially, the dealership refused to submit the Prior Approval/goodwill request. Because of that refusal, I personally contacted Hyundai, opened a complaint/case, and informed the dealership about the situation. I also insisted that the dealership submit the Prior Approval request contemplated by Hyundai's procedure. Only after my insistence did Greenway Orlando Hyundai submit the Prior Approval/goodwill request to Hyundai. That request was subsequently denied. Therefore, I want to make it clear that I am not simply disputing the cost of a part that I chose to replace. The damaged component was identified by the dealership itself while the vehicle was undergoing fuel-system-related service. I asked the dealership to pursue the solution provided for under Hyundai's procedure, but I had to take action directl

doors repeatedly locked and unlocked without anyone touching the controls. I am concerned about unexpected vehicle movement and uncommanded operation of the seat and door locks. I request that NHTSA review these incidents for a possible safety defect.

not ordinarily be expected, raising concerns about the reliability and proper operation of the braking system. The vehicle was inspected by an independent mechanic who identified the Integrated Brake Actuation Unit (IBAU) as the suspected source of the malfunction. The mechanic also advised that Hyundai has issued a technical service bulletin concerning this braking system component. No specific diagnostic trouble code was provided. The intermittent nature of this problem is particularly concerning because the warning light may disappear even though the underlying issue remains unresolved. The combination of unexpected brake pedal pulsation and intermittent ABS warnings creates a potential safety hazard, particularly during routine braking or situations requiring an immediate stop. I am concerned that a complete failure of the Integrated Brake Actuation Unit could result in reduced braking effectiveness, increased stopping distance, or loss of braking assistance, potentially causing a serious collision, injury, or death. I respectfully request that NHTSA investigate whether this condition represents a broader safety-related defect affecting 2018 Hyundai Ioniq Hybrid vehicles and determine whether a safety recall is warranted. The symptoms have occurred intermittently, and the suspected component failure has been identified by an independent mechanic.

inside passenger vehicles, particularly thermos bottles, beverage containers, flashlights, and other rigid objects, can become trapped beneath the driver's brake pedal. During sudden braking or an initial minor collision, unsecured objects may move from the passenger seat or other areas into the driver's footwell. An object trapped beneath the brake pedal can prevent sufficient pedal travel and potentially result in the driver's inability to stop the vehicle, causing a much more severe secondary collision. I believe brake-pedal systems should be designed to remain functional despite foreseeable obstructions beneath the pedal. One potential solution would be a scissor-like or alternative articulated mechanism that can transmit braking force even when an object interferes with the pedal's normal downward travel. For existing brake systems, there should be a fairly easy modification to accomidate this safety feature. New cars can add a more automated safety feature. I recognize that this concept requires engineering evaluation and testing before its effectiveness can be established. I respectfully request that NHTSA: 1. Review available accident and complaint data for incidents involving loose objects obstructing brake pedals, including possible secondary collisions. 2. Investigate the susceptibility of existing brake-pedal designs to obstruction by common passenger-compartment objects. 3. Evaluate alternative brake-pedal mechanisms, including articulate INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

failure occurred at highway speed, it could have caused a loss of control and a serious crash. Other owners have reported the same rear axle beam corrosion failure on 2010-2015 Prius models.

overheating, smoke, or unusual odors. The battery and alternator were tested and found to be functioning properly, and diagnostic trouble code U0402 was identified. I am concerned because NHTSA previously investigated similar coolant temperature warnings, engine shutdowns, and failure-to-restart incidents involving 2019-2020 Jeep Compass vehicles under investigation PE22-013. Although my vehicle is a 2021 model, it is exhibiting similar symptoms, raising concerns about a potential recurring safety-related defect. An unexpected loss of engine power while driving could create a serious collision risk. I am requesting that NHTSA investigate whether the 2021 Jeep Compass is affected by a similar defect and determine whether a safety recall or manufacturer corrective action is warranted.

footwell immediately following the incident, I discovered the brake pedal arm had physically disconnected from the booster rod mechanism, and a metal retaining C-clip had popped off. The vehicle was completely disabled and flatbed towed to a Ram dealership. Video evidence of the disconnected pedal assembly in the footwell is attached to this report.

repair shop has identified severe frame corrosion and a substantial hole in the passenger-side frame, described the vehicle as unsafe to drive, and indicated that a full frame replacement would be necessary to make it roadworthy. I request prompt review of this condition and guidance on the steps necessary to prevent this vehicle from returning to road use without a qualified structural assessment and appropriate corrective action. Discovery of the structural damage I purchased this vehicle from Shaker Autoplex on [redacted], for $27,450. Its clean appearance and relatively low recorded mileage were important factors in my decision. Before purchasing, I specifically asked the salesperson, who identified himself as "[[redacted]]," about the underbody. My recollection is that he described "some rust" as typical for a vehicle of its age. My earlier written notice records similar wording on the Buyers Guide. I was not informed that the frame had a substantial hole, that the vehicle might be unsafe, or that a frame replacement might be necessary. In [redacted], I sought brake work. As described in my attached complaint, two repair shops declined to work on the vehicle because of its corrosion. Nonstop Auto Shop, located at [[redacted]], examined it on [redacted]. The shop's assessment, describes the passenger-side frame as severe corrosion un safe to drive on road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

occurred suddenly, without prior symptoms. Whether dashboard warning lights appeared is UNKNOWN. Losing engine power while driving created a serious collision risk for my family and other motorists. I drove the vehicle to [[redacted]] of [[redacted]], and reported the problem. The dealership documented the engine stalling while driving and burning smell under Repair Order #[redacted], dated [redacted]. [[redacted]] diagnosed a catastrophic internal A/C compressor failure with metal contamination throughout the A/C system, requiring extensive repairs. However, identifying the failed compressor does not explain why it failed or its precise relationship to the engine stalling. Despite repeated requests since [redacted], Ford has not provided a technical explanation of the root cause or whether a manufacturing or supplier defect was considered. Ford Customer Relations closed my case with these questions unanswered. Whether the dealership reproduced the stalling during testing or Ford conducted a separate physical inspection is UNKNOWN. The vehicle remains at Germain Ford awaiting repair authorization. To my knowledge, the failed components remain installed and available for inspection. I have requested their preservation. I request NHTSA investigate this potential safety defect to determine whether other Ford Escape owners may be at risk. I am concerned this failure could occur without warning in other vehicles, putting additional families at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

convenience features. When the backup camera stops working, the driver loses an important visual aid when reversing, increasing the risk of striking pedestrians, children, objects, or other vehicles, particularly in areas with limited visibility. When the power mirrors stop working, the driver may be unable to properly adjust or reposition the mirrors to maintain adequate visibility of surrounding traffic, creating dangerous blind spots when changing lanes, merging, or backing up. The fact that multiple unrelated accessories fail simultaneously suggests a possible common electrical supply, relay, wiring, grounding, or ETACS control-module problem rather than individual component failures. The radio has even been replaced with an OEM unit, but the problem continues. Fuses have also been checked and replaced without resolving the issue. I am concerned that an intermittent failure within the ETACS or its associated electrical circuits could indicate a broader reliability issue that may affect other electronically controlled vehicle functions. These failures occur unpredictably while operating the vehicle and cannot be reliably prevented by the driver. I am requesting that NHTSA investigate whether this is a recurring electrical or ETACS-related defect in Mitsubishi Outlander Sport vehicles. Losing multiple safety-related visibility aids without warning creates an avoidable risk to drivers, passengers, pedestrians, and other motorists.