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Latest vehicle complaints

3,660 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2019 Jeep CompassBrakes

While traveling down a 2 lane road, light traffic, at 45 mph, the vehicle suddenly applied the brakes until it reached 0 mph, with an associated emergency parking brake applied message on the dashboard. The vehicle was unable to continue driving until it was turned off and turned back on. Subsequent inspection revealed no faults, with coolant and oil levels at operating limits.

Filed Incident Service brakesNHTSA 11774739
2026 Chevrolet EquinoxDriver assistance1 injury

The contact owns a 2026 Chevrolet Equinox. The contact stated that while driving approximately 10-15 MPH in stop-and-go traffic, while changing lanes, the automatic emergency braking system engaged unexpectedly, causing the vehicle to stop abruptly with a forceful back-and-forth movement of the head and upper body of the driver. The contact sustained neck and left shoulder pain, which progressively worsened. The vehicle was taken to the dealer, where the Forward Collision Avoidance sensor software was updated to increase the trailing distance. The failure mileage was approximately 4,000.

Filed Incident Forward collision avoidanceNHTSA 11774738
2026 Ram Ram 2500 Regular CabSteeringElectrical systemBrakes

On two occasions, my 2026 Ram 2500 suddenly lost power while I was driving. At the same moment, power steering and power brake assist both failed, with no warning. The vehicle was purchased new in February 2026 and had fewer than 10,000 miles at the time of both failures. First failure (repair opened September 14, 2026): The truck lost power, along with power steering and power braking. The authorized dealer replaced the steering gear and control module, along with several other modules and sensors, and...

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recalibrated the systems. A load and battery test after this repair passed. The vehicle was out of service until September 30, 2026. Second failure (repair opened October 26, 2026): The same thing happened again: a sudden loss of power with loss of power steering and power braking. This time the dealer identified a shorted or damaged battery as the root cause and replaced it, even though the battery had passed a load test a month earlier. The manufacturer has been notified.

Filed Incident Steering · Electrical system · Service brakesNHTSA 11774737
2022 Chrysler PacificaBrakesCrash3 injuries

In [redacted], I was coming down my driveway. It is a long, sloped driveway. As I came around the corner, the brakes went right to the floor; it wasn't just a loss of power; there were no brakes of any kind. The car almost went off the road on the other side. As soon as I turned the car off and back on, the brakes worked perfectly. A few months later, I was coming down another driveway off a dangerous, busy highway, and the brakes stopped working again. My [[redacted]] daughter was with me, and if we went out into...

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the road, a fatal accident was a high possibility. I wrecked the car into the ditch and stopped on top of a log. My brother, son, and nephew had to come and rescue us. Again, as soon as I turned the car off and back on, the brakes worked perfectly. My Dad and brother are both mechanics. Nothing seemed fundamentally wrong with the brakes. The fact that they worked for months after that was also very concerning. We thought it was the start/stop system. I began turning the system off manually before each trip. The last incident, several weeks later, was also on my driveway, coming down the hill. The brakes went to the floor; my Mom and two daughters were in the car, everyone was screaming, and I had to run over my automatic gatepost and gate to stop it; the car almost rolled. As with the other times, I refuse to drive this car; it could kill someone. I live by a freeway with a mountain pass; I have gone down this pass several times. If I had an incident like this on this pass, it would without any doubt cause a fatal accident for myself or potentially others as well. I haven't had the car inspected because I cannot drive it anywhere. I drove the car almost every day between these incidents with no problem with the brakes whatsoever. There were no warnings or dash lights with any of these incidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Service brakesNHTSA 11774735
2017 Kia Niro HybridEngine & cooling

Second failure of the EGR cooler on this vehicle in under 90 days. Kia's own Pitstop PS730 (May 2022) identifies internal leakage of the EGR cooler on 2017 to 2022 Niro HEV as the cause of coolant loss, random misfires, and overheating. First failure: coolant tracked through the intake into the cylinders, all-cylinder misfires and loss of power, repaired by Crain Kia of Fayetteville AR on RO 1436350, picked up September 4, 2026, customer paid $1,931.52. Second failure: on October 30, 2026 the same dealer confirmed...

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on video that the replacement EGR cooler it installed September 4 had failed and was leaking coolant, under eight weeks after installation. Symptoms were sudden coolant loss and misfires on cylinders 1 and 4 while driving. The driver is a college student making 460-mile solo highway trips in this car. Loss of coolant and misfires at highway speed are a safety hazard. The failed component is at the dealer and available for inspection. Kia declined my first goodwill request on this repair under Kia Consumer Assistance case 26294863; a second request is pending following this repeat failure.

Filed Incident EngineNHTSA 11774734
2024 Kia EV9Transmission & drivetrainElectrical systemFuel system

The vehicle failed without warning while driving. In sequence, it displayed an electrical system warning, then a 12V battery error, dropped into reduced-power "turtle" mode, shifted itself into neutral, sat immobile while throwing multiple warning lights, and then lost all power completely. It had to be towed to local Kia for diagnosis/repair. Losing motive power while driving in traffic is a serious safety hazard that put the occupants and others around the vehicle at risk.

Filed Incident Power train · Electrical system · Fuel / propulsion systemNHTSA 11774733
2023 Lexus LX 600SteeringTransmission & drivetrainEngine & cooling

On October 29, 2026, while driving my 2023 Lexus LX 600 at approximately 30 mph on a local road immediately after exiting a 75 mph highway, the vehicle suffered a sudden, catastrophic loss of motive power. The engine completely seized while in motion, and the RPMs immediately dropped to zero. Multiple warning alarms triggered on the dashboard, displaying a fatal warning stating 'Loss of Power Steering' or 'Power Steering Failure.' Because the engine died, I instantly lost power steering and braking assists, making...

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the SUV extremely difficult to control and pull over. Once stopped, the vehicle completely refused to restart for approximately 10 minutes. This vehicle is part of active safety recall 25V767000 (Engine Machining Debris), for which Lexus has stated 'no remedy is currently available.' Driving this vehicle with an un-remedied manufacturing defect actively put my life at risk. Had this total engine seizure occurred just minutes earlier at highway speeds, it could have caused a multi-vehicle crash.

Filed Incident Steering · Power train · EngineNHTSA 11774730
2020 Toyota AvalonWheels & tires

I brought my vehicle for a suspension realignment service. They performed the realignment service, but informed me that the side wall of the front right wheel was cracked. I took a look crack and it seemed like an attempted man made cut to up sell a replacement. The tire is only 2 years old according to the DOT code, so the environment is unlikely to be the cause. The tire was also brought it to another tire shop for re-balance around 2000 miles ago and they did not try to sell me a replacement tire. The cut looks...

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like something that a blade could replicate, not a curb. I suspect that this tire shop has some kind of quota pressure on their technician to detect faults on the tire to increase tire volume sales. It is likely they could of made a puncture with the expectation that the buyer would replace it on the spot. I brought up the issue w/ the owner and they were denying it initially but did make a comment on the video footage. I did not go with that option, since I was in a hurry to go to work on that day and a bit skeptical if they would selectively release the video footage. I didn't want to call the police/law-enforcement directly to obtain the full footage, since an investigation could cause business disruption due to the perceived immigration status of the employee working in that area. The NHTSA should be able to handle this ...how to put it, more "gracefully" when they attempt to get the full security footage.

Filed Incident WheelsNHTSA 11774729
2024 Cadillac LyriqBrakesCrash

The contact owns a 2024 Cadillac Lyriq. The contact stated that while driving 40 MPH and attempting to depress the brake pedal, the brakes failed to respond. The contact was unable to stop in time and crashed into the vehicle ahead. While attempting to avoid crashing into the vehicle ahead, the contact steered over to the right but crashed with the other vehicle. The contact received notification of NHTSA Campaign Number: 26V717000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The failure mileage was 27,876.

Filed Incident Service brakes, hydraulicNHTSA 11774728
2025 Tesla Model 3 (all Variants)Electrical system

After an informal, photo-based preliminary repair estimate for minor cosmetic damage at Tesla Collision Center Fort Lauderdale in late [redacted] (estimate never finalized, no repair performed), Tesla's internal system flagged my 2025 Tesla Model 3 (VIN [[redacted]]) as salvage/total loss, revoked Supercharger access, and voided the manufacturer warranty. Tesla confirmed the salvage designation in writing on [redacted]. Neither the DMV nor any insurer declared this vehicle salvage or a total loss: DMV records show...

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a clean title, Tesla Insurance canceled the claim (accident not my fault) with no total-loss declaration, and the at-fault driver's insurer, [[redacted]], confirms it never issued a salvage title. As a result, the vehicle cannot use the Supercharger network and cannot receive warranty service or maintenance. My household has no home charging, so the vehicle cannot be charged sufficiently for longer trips, creating a risk of being stranded with a depleted battery. Tesla has not corrected the flag despite my [redacted] email to Customer Service and multiple in-app Service chats that were closed without resolution. I am concerned that an erroneous internal designation is disabling charging access and blocking safety-related maintenance on an otherwise roadworthy vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical systemNHTSA 11774727
2017 Ford EdgeEngine & cooling

Engine is leaking coolant into combustion chambers, causing misfire and check engine light to come on. This issue is a known issue by Ford, with multiple TSBs (I have found 19-2346 and 22-2229 so far) Error code on diagnostic was P-0302. This issue was found at North Brothers Ford in Westland MI. We were quoted over $8,000 to have this replaced. We were told that our family car cannot be driven safely because of this issue, as it can cause the engine to just die where it sits, which could be catastrophic.

Filed Incident EngineNHTSA 11774725
2016 Kia SoulEngine & cooling

The contact owns a 2016 Kia Soul. The contact stated that while driving 25 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer to be repaired under Kia Campaign Number: SC176 (Engine Control Unit (ECU) Logic Improvement). A compression test was performed by the dealer, and it was determined that the cylinder compression was low, which indicated an engine failure. However, the dealer determined that only the catalytic converter would be replaced because DTC: P030X was not retrieved....

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The contact stated that the service campaign repair was not adequate for the failure. The manufacturer was notified of the failure by phone but confirmed the assessment of the dealer. The failure mileage was approximately 122,000.

Filed Incident Engine and engine coolingNHTSA 11774723
2019 Jeep CherokeeSuspensionTransmission & drivetrainElectrical system

The PTU has shown a code of failure to communicate. My 4WD light was on stating Ned's to be serviced. While driving and excellerating I would hear and feel a clunk. There was a whooping sound while driving, at first when turning and then increasing to more and louder. At 57,000. Miles when getting an oil change told the mechanic of the service light and asked if it could be on due to having changed a flat tire? He said my 4WD was working fine and not to worry about it. When I lost power at 30 miles an hour and it...

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started to shudder I took it in to the dealership and they produced an inspection of problems neededing to be fixed costing approximately 10,000. Including the PTU failure. The vehicle was at 90,000. Now and no longer out of warranty. I was told they could get a PTU unit for at least 4 months if even then. That was leaving me without a vehicle. I took the vehicle (which I was told was safe to drive) to another private service station. They diagnosed more to me show pictures of a cracked differential and the seal to it warped and half off. They said this condition was a catastrophic accident waiting to happen. I have been put off ignored and told I have no proof that this was an issue under warranty.

Filed Incident Suspension · Power train · Electrical systemNHTSA 11774721
2026 Jeep Grand CherokeeTransmission & drivetrain

Since car was 2 days old, you would have to stop short of a stop sign or parking spot because the transmission would lunge up to 30 feet. Then once that happened, you could pull up to the stop or parking spot or whatever. Took it to the dealership and they acted like I was nuts. Got bad enough at 4900 mi, I told the service manager to drive it home. She called me and said it needed a new transmission and had put in with Jeep for a replacement. Jeep was contacted and they offered to replace the car under a trade...

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in assistance program. Replacement car was found and at last possible minute, they cancelled the assistance. Went to dealership with my car and was told the factory engineer went to another dealership and that transmission also slipped and mis shifted. Told tech to open a 2nd star case about the engineering defect. Car is still at dealership. This is a safety issue with no answer. I have a disability and do not know what kind of stop to expect. Stellantis case 98378921 Star case They refused to give me number.

Filed Incident Power trainNHTSA 11774720
2015 Ford ExplorerDriver assistance

The contact owns a 2015 Ford Explorer. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the image was intermittently displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 56,000.

Filed Incident Back over preventionNHTSA 11774714
2018 Ram 2500Brakes

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

Filed Incident Service brakes, hydraulicNHTSA 11774713
2013 Subaru BRZFuel system

When refueling, the gas pump nozzle shuts off almost immediately as if the tank is full, even when the tank is near empty. The only way to add fuel is to hold the nozzle at a specific angle and repeatedly squeeze the trigger at a very slow trickle. The problem has gotten progressively worse over time. This is a widely reported issue on early-production 2013 BRZ / Scion FR-S vehicles. Owners report that the rubber fuel filler hose between the metal filler pipe and the fuel tank collapses internally, restricting...

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fuel flow so fuel backs up and trips the nozzle shutoff. The manufacturer later revised this hose with a new part number (reported as SU003-01093), but no recall has been issued for affected vehicles. Safety risk: Because the automatic nozzle shutoff no longer works normally, there is no reliable way to tell when the tank is actually full. The driver has to manually override normal fueling, which creates a risk of fuel overflowing and spilling at the pump, onto the vehicle and onto the person fueling. In New Jersey, where attendants must pump gas, attendants cannot fuel the vehicle normally, which puts them at the same risk. No warning lights or messages are associated with the problem. The vehicle is scheduled to be inspected at a Subaru dealer. The dealer has not yet confirmed the cause. The component will be available for inspection upon request.

Filed Incident Fuel / propulsion systemNHTSA 11774712
2026 Mazda CX-90Electrical system

While driving the vehicle, the entire instrument cluster repeatedly turns off and "reboots". All warning lights appear, gauge needles drop to zero, then it all turns back on to normal operation. This has happened intermittently since purchasing the vehicle new. Currently has 1150mi

Filed Incident Electrical systemNHTSA 11774709

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