Latest vehicle complaints

provided an out-of-pocket engine replacement quote exceeding $8,000 instead of processing it as a $0 safety recall claim. Furthermore, the dealership is currently attempting a diagnostic bypass maneuver to attribute the P1327 recall engine code to a "faulty knock sensor" in order to issue a paid out-of-pocket bill. The manufacturer and dealership have failed to provide a mandated loaner or alternative transportation, causing a severe and ongoing family transportation hardship while the safety recall verification stalls.

engine oil pump belt or tensioner may fail, potentially causing a loss of engine oil pressure, engine damage or seizure, and loss of power braking assistance, increasing the risk of a crash. My vehicle's recall status currently states "Remedy Available," but my previous experience with the dealership has left me uncertain whether the repair can actually be completed. I am concerned about continuing to drive a vehicle with this unresolved safety recall. I am requesting assistance obtaining confirmation that the necessary parts are available, a definite timeline for completing the repair, and information about what can be done to address this prolonged delay. To my knowledge, the engine has not experienced a confirmed failure related to this recall.

Hyundai dealership. Their repair consisted of applying threadlocker and re-torquing the bolt. They presented this as the permanent fix. I have fifteen years of professional experience in seat design and manufacturing. In my professional judgment, a threadlocker re-torque does not necessarily fix this problem, because the root cause of the loosening has not been identified or corrected. Simply re-securing the bolt without determining why it is backing out leaves the same failure mode in place. Other Palisade owners have reported the identical failure on [redacted] ([[redacted]]) and in the [redacted] Palisade Owners group. In those cases the bolt loosened, dealers applied threadlocker or re-torqued it, and the bolt loosened again. Some owners found non-Hyundai bolts installed, stripped threads that required full seat-rail replacement, or the bolt missing entirely under the seat. Dealers have quoted several thousand dollars for complete seat-mechanism replacement while stating there is no recall or technical service bulletin addressing the issue. I am requesting that NHTSA review this as a potential safety defect in the Palisade front-seat mounting / pivot-link system. A repair method that consists only of reapplying threadlocker does not appear to provide a lasting correction, and the pattern of repeated loosening after dealer service indicates the underlying cause remains unaddressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

exposure to high volumes of airborne, jagged, fiberglass-like microfibers blasted directly into the passenger cabin and my residential garage. This heavy environmental particulate exposure triggered a severe, ongoing escalation of my pulmonary disease that required heavier high-tier medications and caused a violent flare-up of an underlying autoimmune condition. The problem has been reproduced continuously and confirmed by my residential building's professional maintenance team. They conducted an official environmental inspection of my apartment, formally concluding that there is no structural or building source for the material, isolating the vehicle as the sole point of origin. The vehicle has been evaluated by General Motors' corporate division. Based on a plethora of underlying mechanical and safety failures, GM has formally acknowledged the vehicle's defective state and has officially authorized a statutory Lemon Law buyback. There were no digital dashboard warning lights or error messages prior to the issue. The initial symptoms appeared immediately after delivery in March 2025, presenting as an unidentifiable, aggressive gray/white fibrous dust coating the vehicle interior, clothes, and garage, which worsened exponentially over the timeline of vehicle ownership as the something continued to disintegrate the internal insulation panels. This was notified to Chevy almost immediately after picking up the car. I have photo and video showing the issue.

sudden loss of engine power simultaneously disabled the power steering and power braking assistance, creating an extreme and immediate safety hazard as I was forced to navigate a completely dead, non-responsive vehicle across multiple active lanes of traffic to reach the shoulder. The vehicle was manually pushed directly to a licensed Hyundai dealership 1/2 a mile, where technicians confirmed a catastrophic internal engine failure with a thrown rod through the engine block. The vehicle had a consistent and documented maintenance history prior to the incident. No warning lights or oil pressure indicators illuminated on the dashboard prior to the sudden knocking and immediate engine destruction. This defect poses a severe, life-threatening safety risk due to the sudden loss of vehicle control on public highways.

seat. I reported the issue to Toyota but my vehicle has not been inspected yet. I am having the rear recall fix completed in late November. The issue put my daughters safety at risk and was very alarming for both of us. There were no warning messages or symptoms of a problem with the seat.

unable to maintain my speed or immediately move into the adjacent lane because of the 18-wheeler. As my vehicle slowed, I struggled to maneuver across traffic toward the right shoulder. Looking in my rearview mirror, I saw a wide-load vehicle approaching from behind. I was desperately trying to get out of traffic and toward the ditch to avoid being struck. I feared for my life. Fortunately, I reached safety without a collision, but my Explorer required towing. The vehicle was taken to Ford on [redacted], with only 2,432 miles. It remained at the dealership until [redacted]. Ford's repair documentation identified diagnostic trouble code P2138, associated with accelerator pedal/throttle position sensor correlation. The technician performed a wiggle test and discovered an intermittent electrical connection caused by poor pin fit at connector C140. Electrical connector terminals were replaced under warranty after the dealership obtained the necessary parts. I am extremely concerned that a defective electrical connection caused a nearly new vehicle to lose acceleration at highway speed, placing me and surrounding motorists in serious danger. I request that NHTSA investigate whether similar electrical connector failures could affect other 2026 Ford Explorers and cause sudden, unexpected loss of acceleration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Assembly Replacement (May 2019): The vehicle's original K313 CVT transaxle assembly failed and was replaced at an authorized Toyota dealership with a factory-remanufactured unit. Review of the repair invoice confirms the physical hardware swap and CVT fluid line items were executed. However, the dealership omitted the mandatory Electronic Control Unit (ECU/ECM) software reflash mandated by Toyota Special Service Campaign JSD to prevent the internal gear-ratio control solenoid valve from cycling unnecessarily and experiencing abnormal mechanical wear. 2. The new, remanufactured CVT assembly was subsequently operated for approximately 9,000 miles with the defective original software. Then, the vehicle was returned to the same authorized dealership for a different recall at the time. The invoice explicitly documents the retro-active application of the software with: "JSD Special Service Campaign - PERFORMED SOFTWARE UPDATE." 5. Premature Secondary Failure (Current): Approximately 42,000 miles following the installation of the replacement transaxle, the unit suffered a catastrophic mechanical failure on the highway. Per official technical service data, operating the K313 CVT transaxle under the uncorrected software logic subjects the CVT to abnormal mechanical fatigue. The incomplete execution of an active safety campaign by an authorized modifier directly compromised the operational lifespan and integrity of a primary powertrain component.

engine swap, technicians were physically required to drop the front subframe framework and disconnect the lower suspension linkages and steering column components. The dealership is actively trying to deflect safety accountability for an assembly error. They issued a new estimate attempting to charge me over $3,200 to replace the entire front strut and rear shock assembly, claiming it is a 'pre-existing wear-and-tear' issue due to mileage. However, I hold the dealership's official Multi-Point Vehicle Inspection report from when the car was first dropped off for the engine failure three weeks prior. In that mandatory baseline safety report, their own technician thoroughly checked the under-carriage and officially marked my 'Shock Absorbers / Suspension' and 'Steering Gear Box / Linkage and Boots' as PASSED with green checkmarks. This objective paper trail proves the front chassis was tight, silent, and structurally safe before the repair. The safety hazard was introduced solely during the dealership's engine reassembly. The Service Manager explicitly refused to step out of his office to address this safety complaint, and the dealership released a compromised, structurally unsafe vehicle to a consumer. I request a formal federal safety investigation into this branch's safety compliance regarding recall implementation.