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Latest vehicle complaints

3,665 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2019 Ford EdgeTransmission & drivetrain

2019 Ford Edge SEL internal torque converter shutters at 25-60miles an hr. Took to ford garage varied that it is the torque converter is bad with metal in transmission pan guild. Extended warranty called they only want to put a used transmission in with 45000 miles on it when my car only has 57000 miles and when I bought it in 02/12/22 it has 26,231 miles on it . It is known to have this problem with transmissions for that yr . There should be a recall on it since so many people that have reported this to ford ....

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So now I have to come up with around $2000.00 for a new transmission bc warranty company refuses to pay for a new transmission . Contact ford about this and lady told me I'll just have to pay out of pocket then bc they can't help me. It's not right I paid for extended warranty should be able to have new one

Filed Incident Power trainNHTSA 11774510
2026 Cadillac LyriqElectrical systemEngine & coolingFuel system

On October 28, 2026, my spouse was driving our 2026 Cadillac LYRIQ Premium Luxury RWD on the highway when the vehicle unexpectedly displayed a warning and began losing propulsion, progressively decelerating without driver command. Multiple additional warnings appeared, including Service Traction Control, Service Battery, Brake System Failure, and a 62 mph maximum speed restriction. The driver was overwhelmed by the rapidly appearing warnings and unexpected deceleration. She believes she was able to use the...

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brakes, but cannot reliably recall the vehicle's precise braking behavior during the incident. After the vehicle stopped, she contacted OnStar. During the call, the vehicle experienced a complete apparent electrical shutdown: the displays went dark, the vehicle became unresponsive, and the OnStar call disconnected. Around the time of the incident, OnStar generated two diagnostic notifications: a critical electric drive unit malfunction with diagnostic trouble code P0560, followed approximately two minutes later by a low 12V battery warning. The vehicle could not be restarted or driven and required towing to an authorized Cadillac dealership. This unexpected loss of propulsion and subsequent complete electrical shutdown created a significant safety hazard. The underlying cause has not yet been determined.

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 11774509
2016 Dodge DartOther & unknown

Mechanics refuse to change my brakes and rotors because of the recall, and there is no remedy.

Filed Incident Unknown or otherNHTSA 11774507
2022 Dodge DurangoOther & unknown

I had my radio recall done on my car. However, I had to have my radio replaced under warranty after the software recalls were applied on my old radio. The new radio never had the software recalls installed. I took my radio into the dealer to have my radio updated with the recalls. I had been having intermittent issues with the backup camera not working at times which was one of the recalls my radio did not have installed. The radio is up to date now but I am bearing financial responsibility. I've been in contact...

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with Chrysler over the phone and eventually over email where they are saying they are denying my recall reimbursement because they are considering it a warranty issue and not a recall issue. Reimbursement amount I am seeking is $891.17 that I was charged by the dealer. I have the receipt if needed. The dealer told me there was nothing on their end of things they could do.

Filed Incident Unknown or otherNHTSA 11774506
2021 Ram 1500 ClassicTransmission & drivetrain

Transmission issues are a known problem in the 2021 Ram 1500 and have been for a while, with no recalls. Slipping of gear. Delay or jerking into reverse. Putting it in reverse and it telling me to put it into park or it auto-correcting itself into park. While driving twice and going from complete stop after the auto correcting went to pull off & the vehicle did not go into gear the RPM was raised and the truck moved forward but would not go into gear. The smell of transmission fluid and possible coolant seem to be...

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in truck through vent. The Malfunction Indicator light came on. Had a Shop check code said it showed Valve Body. All these are known issues with the transmission and should be recalled as this is very dangerous for driving as it could stop in road, loose power going up hill on interstate and if there are leaks it could cause a fire. There should have been recalls and investigations. Manufacture knows these issues are and have been happening but does not want to spend the money to fix problems. Ignores and hopes warranty will be gone before it happens so it will be on the owner. That is what they did with me.

Filed Incident Power trainNHTSA 11774505
2023 GMC Sierra 1500Other & unknown

the styrofoam part on the side rest area, is broken .. When cleaning and setting back together, shouldn't be a problem. Wish it was a different material, since my baby needs to be protected from that. Also putting it in the car, we all touch that part and it's not so sturdy. When we hit the brake, we held it for extra security and noticed it broke when we got home, and i unassmebled it to check.

Filed Incident Carry handle, shell, base · Insert, paddingNHTSA 11774503
2026 Jeep Grand CherokeeElectrical system

The contact owns a 2026 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle with the RPM elevated. The vehicle was driven to the shoulder of the road where the failure persisted. The vehicle was turned off. The vehicle was restarted. The vehicle was taken to the dealer; however, the failure was not duplicated. The dealer informed the contact to retrieve the vehicle. The contact later discovered that prior to the purchase,...

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there were several repairs performed on the vehicle; however, the contact was not notified of the repairs. The manufacturer was contacted, and a case was filed. The contact stated that an initial case was filed and the case was escalated. The failure mileage was approximately 2,000.

Filed Incident Electrical systemNHTSA 11774502
2021 Jaguar F- PaceElectrical system

Complaint Description: My 2021 Jaguar F-PACE (VIN: [[redacted]]) experienced a severe, life-threatening safety event when it suffered a complete, sudden loss of drive power and electrical systems while actively traveling on a public roadway. This total blackout was caused directly by a defective DC-DC converter, which is the subject of active federal safety recall Campaign Number 26V248 (JLR Recall E008). The faulty converter failed to maintain the 12-volt system, draining the vehicle's electrical system and...

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destroying the batteries and alternator. When initially towed to the authorized dealer (Autobahn Jaguar), they stated there was "no fix" available for the recall at that time and misdiagnosed the issue, forcing thousands of dollars in out-of-pocket battery and alternator replacement costs. While Jaguar Land Rover North America (Executive Case# [redacted]) has finally agreed to replace the DC-DC converter under the recall, they have issued a final denial for the reimbursement of the secondary components and rental vehicle fees directly caused by the recalled part's failure. Under federal safety standards, a recall remedy must be provided at no cost to the consumer, including the repair of sequential component damage caused directly by the defect. I am requesting a federal review for recall non-compliance. Vehicle was dropped off on [redacted] and as of today [redacted] i still do not have my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical systemNHTSA 11774500
2019 Ford F-150Transmission & drivetrainEngine & cooling

i brought my car to the Ford dealer for a noise it was making. Truck was to dealership and i have been called several times with new estimates for the repair. Dealership sent me a video after initially telling me it would be a $6500 repair, they called to tell me it would be an $8500 repair. Now they want $ 10,500 for the repair claiming the cam phaser was bad and now that the engine is back together a cyclinder is bad

Filed Incident Power train · EngineNHTSA 11774498
2026 Honda CR-VElectrical system

When using either Android Auto or Apple CarPlay to connect to the car's infotainment system to view maps and navigation instructions, the system periodically goes dark for a variable length of time. While it will often restart on its own, on occasion the driver must interact with the system to relaunch the navigation screen. During the outage, the loss of navigation instructions is a safety hazard as it forces the driver to turn their attention away from the road. The car dealer has acknowledged this is a known...

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issue and they are awaiting a fix from the manufacturer. When I first reported the issue in June 2026 soon after purchasing the car I was told they expected a solution from Honda by September 2026. It is now the end of October and the dealer has no further information on the repair timeframe. I can provide video evidence I recorded of the problem occurring. I am also available to demonstrate the issue. There are several hundred complaints about this problem posted by other Honda owners on the Internet, many accessible by searching Reddit.

Filed Incident Electrical systemNHTSA 11774497
2021 Tesla Model Y 5-SeatSteeringElectrical systemDriver assistance

On [redacted] (4:59 PM and 5:47 PM) and [redacted] (7:49 AM), while driving, my 2021 Tesla Model Y (approx. 41,500 miles) displayed "Steering assist reduced" (UI_a020), each followed within about a minute by "Lane Departure Avoidance unavailable" (APP_w264). [Add if true: The steering felt noticeably heavier when the alert appeared.] The vehicle's 12V system tested healthy in Service Mode (13.32 V, DC-DC output normal). Tesla Service ([[redacted]]; service SV02F94980) diagnosed an Electronic Power Assisted...

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Steering (EPAS) rack motor control error with limited power output from overheat or overload protection. On [redacted], at 41,788 miles, Tesla replaced the steering gear (part 1188832-00-B), along with the front lower compliance and lateral links, and performed an alignment. I paid $4,522.27 out of pocket; Tesla declined goodwill. Losing power steering assist while driving is a safety hazard. The failed rack belongs to the same Mando-manufactured family ([redacted]) named in recall 25V-092 and investigation EA24001, which covered only 2023 Model 3 and Model Y. NHTSA's complaint database shows a growing number of 2021 Model Y complaints describing the same UI_a020 alert and the same rack replacement, many filed in 2026. I ask NHTSA to evaluate whether the defect and remedy should extend to 2021 Model Y vehicles. Invoice attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Steering · Electrical system · Lane departureNHTSA 11774496
2024 Nissan RogueElectrical systemAcceleration & cruise controlEngine & cooling

On a Friday heading to work, my 2024 Nissan Rogue experienced a sudden and violent stall while I was attempting to accelerate in traffic, creating an immediate safety hazard. The vehicle instantly entered a severe limp mode. The dashboard flashed an engine malfunction warning and blocked all acceleration inputs. The engine would turn on and idle, but the second I pressed the gas pedal the vehicle would shut off completely. I had a mobile mechanic come out to do a diagnostic scan after i had the car towed home. ...

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The diagnostic scan retrieved only electronic throttle control codes P2101 and P2119. There was absolutely no antifreeze or smoke coming out of the tailpipe at the time of the mechanical failure when my vehicle broke down. The vehicle became completely undrivable due to the electronic throttle body failing in motion, which matches open safety recall defects for this model year. Nissan Consumers Affairs is currently refusing to cover the repair under the factory recall safety campaigns.

Filed Incident Electrical system · Vehicle speed control · EngineNHTSA 11774494
2023 Jeep WranglerElectrical system

The contact owns a 2023 Jeep Wrangler. While the vehicle was parked, the contact attempted to start the vehicle, however, the instrument cluster displayed a blank screen. The dealer was contacted and made aware of the failure. The contact was informed that a diagnostic test was needed. The contact referenced NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not associated with the recall. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 72,000.

Filed Incident Electrical systemNHTSA 11774493
2024 GMC Sierra 1500Engine & coolingFire1 injury

The contact owned a 2024 GMC Sierra 1500. The contact stated that while driving approximately 65 MPH, there were flames coming from the front passenger side of the vehicle. The contact immediately pulled over and exited the vehicle before the vehicle became engulfed in flames. The Fire Department was called to the scene and extinguished the fire. The vehicle was destroyed and later towed away from the scene. During the fire, the contact sustained a leg and back injury from falling while frantically exiting the...

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vehicle. The cause of the failure was not yet determined. The contact stated that the engine installed at the time of the fire was a replacement engine installed after the original engine had seized and was replaced under NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING). The failure mileage was 110,000.

Filed Incident Engine and engine coolingNHTSA 11774492
2025 Ford Bronco Sport Early ReleaseOther & unknown

The sunroof exploded and the glass shattered. The safety risk is from the glass shattering and the trauma from the noise of the explosion. The 2025 Ford Bronco was towed to the Ford dealership and has been inspected and repaired. The service manager submitted the claim to the Ford Motor Company under the warranty. Pictures and the inspection report are available at the Ford dealership if needed. There was no warning or symptoms of the problem prior to the failure.

Filed Incident Unknown or otherNHTSA 11774491
2025 Honda Civic SedanSteering

The vehicle's steering system, specifically the steering rack, is malfunctioning. The steering wheel intermittently catches, becomes difficult to turn, and then suddenly releases. An authorized Honda dealership diagnosed an issue requiring replacement of the steering rack under warranty. The defective component remains installed in the vehicle and is currently available for inspection. The steering wheel unpredictably becomes resistant to turning and then suddenly releases, making it difficult to maintain...

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consistent control of the vehicle. The vehicle also drifts to the left or right, requiring frequent steering corrections. These symptoms create a potential risk of losing steering control, particularly when turning, changing lanes, or driving at higher speeds. The unpredictable steering behavior could result in a collision and endanger me, my passengers, and other motorists. Yes. I brought the vehicle to an authorized Honda dealership for inspection. Although the service advisor initially stated that he could not feel anything abnormal during a test drive, the dealership subsequently diagnosed a steering rack issue and determined that the steering rack requires replacement under the manufacturer's warranty. Yes. The vehicle was inspected by an authorized Honda dealership, and American Honda corporate customer service has been notified. Honda has discussed the possibility of a manufacturer buyback due to the safety-related defect, and I am awaiting assignment of a case manager.The vehicle was also previously inspected by repair facilities and Progressive Insurance following a minor collision. However, the steering rack was not replaced during those repairs, and the relationship between the collision and the current steering malfunction has not been established. The primary symptoms were intermittent steering resistance, catching or binding sensations, sudden release of steering resistance, vehicle drifting, and the need for frequent steering corrections.

Filed Incident SteeringNHTSA 11774490
2022 Hyundai Santa CruzAirbagsCrash1 injury

My 2022 Hyundai Santa Cruz didn't deploy the side curtain airbags when struck on the front passenger side. I was the passenger seated where the car impacted and my head hit the window without the airbags in which I suffered a Traumatic Brain Injury and have become disabled. I'm attaching the supporting documentation regarding the accident and vehicle which was determined to be totaled. Pictures from the repair estimate company indicate where the vehicle's airbag sensors are located and show the airbags didn't deploy. If they would have deployed, it would have saved me from this life changing injury with life-long consequences.

Filed Incident Air bagsNHTSA 11774489
2025 Subaru ForesterAirbags

The contact leased a 2025 Subaru Forester. The contact stated that while the vehicle was parked in the driveway with his wife seated in the front passenger's seat, the passenger's air bag status indicator displayed that the air bag was off. The vehicle was taken to a local Subaru dealer for inspection. Initially, the dealer stated that the passenger did not meet the required weight threshold and that the Occupant Classification System (OCS) did not recognize the passenger in the seat. After performing diagnostic...

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testing, the dealer determined that the OCS needed to be recalibrated. The contact stated that Subaru Advocacy stated that the passenger's seat met the weight specifications. When the contact and a dealer representative sat in the seat, the light worked as designed due to meeting the weight requirements. The contact was concerned that the passenger air bag may not deploy as intended in a crash, increasing the risk of injury to the front passenger. There was no indication of an issue during the inspection at the time of leasing. The failure mileage was approximately 7,000.

Filed Incident Air bagsNHTSA 11774488
2021 Newmar Bay StarEngine & cooling

1. Component failure and availability: My 2021 Newmar Bay Star 3626 motorhome, with a Ford 7.3L Godzilla V8 on an [[redacted]] chassis, suffered serious internal engine damage at approximately 15,000 miles. Metal was found in the oil and filter, and engine replacement was deemed necessary. Camshaft/lifter failure is suspected, but the engine was not disassembled to confirm the exact cause. Photographs and service records may be available; availability of failed parts must be confirmed. 2. Safety risk: The engine...

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developed a persistent misfire while traveling. We drove approximately 200 miles before the problem was fully evaluated. Sudden engine failure in a large motorhome can cause loss of propulsion at highway speed, inability to accelerate in traffic, or a dangerous roadside breakdown, risking occupants and other motorists. 3. Confirmation: Ford diagnostic testing confirmed a persistent cylinder 3 misfire. Codes included P0300, P0303, P0304, P0308 and P0316. Swapping the spark plug and ignition coil/wire with another cylinder did not move the misfire. Metal was found in the oil and filter. Engine replacement was recommended. 4. Inspection: A Ford dealership/service facility inspected the vehicle and performed diagnostic testing. The engine was not disassembled for a complete internal inspection. 5. Warnings and symptoms: A flashing check-engine light and cylinder 3 misfire appeared before the engine damage was fully evaluated. The misfire persisted despite swapping ignition components. The problem occurred during travel from [[redacted]] to [[redacted]]. Metal was subsequently found in the oil and filter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident EngineNHTSA 11774486
2021 Volkswagen JettaFuel system

EVAP N80 purge valve failed under 34,000 miles. Dealer refused to cover due to time elapsed. Replaced out-of-pocket due to predatory dealership repair pricing for a known manufacturing defect.

Filed Incident Fuel / propulsion systemNHTSA 11774485

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