Please see attachment
Live from NHTSA
Latest vehicle complaints
3,669 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.
The contact owns a 2024 Ram Promaster 1500. The contact stated that upon starting the vehicle, the power steering assist failed to operate as needed with several warning lights illuminated. The vehicle was towed to the dealer where a diagnostic test confirmed that the power steering assist was inoperable. The contact was then informed that the vehicle was included in NHTSA Campaign Number: 26V621000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had...
Read the full complaint
exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and provided the same information as the dealer. The failure mileage was approximately 30,000.
The contact owns a 2020 Ford Explorer. The contact stated that while driving, the vehicle independently shifted to park(P), followed by a ripping sound coming from underneath the front of the vehicle. The contact stated that while driving 43-44 MPH and attempting to merge into the passing lane with his wife in the vehicle, the failure recurred, nearly bringing the vehicle to stop. The contact was able to continue driving. The contact stated that upon shifting from park(P) to drive(D), the vehicle hesitated, made a...
Read the full complaint
clicking sound and jerked while responding. Additionally, the contact stated that there was an abnormal sound coming from the rear of the vehicle. The contact emptied the trunk; however, the failure persisted. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The contact received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, the part required for the recall repair was not yet available. The vehicle was taken to the Chalmers Ford (2500 Rio Rancho Blvd SE, Rio Rancho, NM 87124), where it was test-driven, and the failures were confirmed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 6,000.
The Paint is delaminating on the hood, around the windows, the mirrors and the door handles. I only have 28,000 miles on this white car.
The contact owns a 2019 Ford Explorer. The contact stated that while driving at 55 MPH, the passenger-side A-pillar trim detached and flew onto another vehicle. The dealer was contacted and made aware of the failure. The contact was informed that the repair was not covered under NHTSA Campaign Number: 24V031000 (Structure). The contact received notification of the recall, and the vehicle was taken to the dealer. The dealer inspected the vehicle, and the contact was informed that the repair was not needed. The manufacturer was contacted and made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.
An authorized Nissan franchise executed an active safety recall campaign on my vehicle regarding coolant loss. Technicians failed to secure critical powertrain components during reassembly. Three days post-delivery, a major engine bolt fell out on the highway and the chassis began vibrating violently. A certified military base auto hobby shop inspection officially grounded the vehicle, finding a broken rear motor mount bracket, unfastened structural bolts, and a completely disconnected transmission/engine hose left by the franchise. This constitutes a severe post-recall safety failure that actively endangered my family on public roads.
While the vehicle was stationary, the driver pressed a saved profile button on the Integrated Memory System (IMS) on the door panel to adjust the driver's seat. A passenger was seated directly behind the driver in the second row. Upon pressing the memory button, the motorized driver's seat began moving backward toward the saved position. Whether due to a system malfunction or a lack of built-in detection features, the vehicle did not interrupt the motorized movement upon encountering an obstruction. The seat...
Read the full complaint
forcefully and continuously compressed backward, squeezing and trapping the second-row passenger's legs. The seat did not stop on its own and only ceased moving when it completely jammed against the passenger, causing minor physical injury to their legs. This constitutes a severe mechanical/software defect and a critical occupant crush hazard.
A check engine light issue fuel filler neck replace, eism leak detection pump and fuel line bundle
My 2021 Dodge Durango has an unresolved Safety Recall 66B / NHTSA Recall 24V-436 involving the radio software and rearview camera functionality. I brought the vehicle to an authorized Dodge dealership and specifically asked about the unresolved recall and the required radio software update. The dealership attempted to perform the required updates but told me the radio would not accept or complete the updates. I was then told that the radio would need to be replaced at a cost of approximately $1,300. The vehicle's...
Read the full complaint
center display and other radio functions continue to operate. Apple CarPlay connects and displays properly, including Apple CarPlay Maps, and the screen displays music information and the elapsed time as though audio is playing. The rearview camera displays properly most of the time. Occasionally when the vehicle is placed in reverse I have to put it back in park to get the camera to appear. Safety-related sounds, including the seatbelt warning and emergency/hazard warning sounds, also continue to function. The back up sounds beep fine. The primary audio/music playback is what is not producing sound. The dealership has not provided me with written diagnostic results, specific error codes, or documentation explaining why the recall software update could not be completed or establishing that the radio hardware itself has failed. My concern is that an open safety recall has not been successfully remedied on my vehicle. Instead of completing the recall software remedy, I have been told that I need to pay for a replacement radio. I am requesting that NHTSA review whether the recall remedy is being properly handled when the radio will not accept the required software update. The issue has been confirmed by the Dodge dealership, but I have not been provided documentation identifying the specific failure that prevented the recall update from being completed. Stellantis corporate case management is also reviewing the matter.
Coolant leak into the cylinders which has caused misfires & overheating. Vehicle no longer starts and has a complete engine failure. not even 75,000 miles have been put on the car.
Jeep dealership described the symptoms as the Jeep Death Wobble that has previous recall in prior years.
My 4wd service light came on and I took it to a private mechanic who did a diagnostic. They found a bad PTU and it needs to be replaced. My car VIN is not falling into the recall that was current within my year of Jeep (Recall number: 26V290000) . My problem is the same as the recall but my vehicle was not included. Please provide help on how I can get covered under this recall.
An over the air update was sent to the vehicle. After it failed, an error code was provided and multiple electrical features were dismantled, including back up assist and collision warnings as known issues.
On [redacted] my Acadia started flashing dash lights and messages and had significantly reduced engine power and power steering. This caused it to come near to a stop in the middle of the [[redacted]] eastbound span. There is no area to pull over so I limped the car the rest of the way at 20 mph with hazards on. Vehicle was leaking oil and had camshaft trouble codes. I took it to a mechanic and was told it should go to a GM dealer because it needed major engine work. The dealer replaced the oil pan and other...
Read the full complaint
things. The car was returned to me only to have to go immediately back for the same camshaft trouble code. The car was repaired and again returned to me only for it to start leaking a significant amount of oil. The car went back to the shop (about 1 week after picking it up) and was diagnosed with a fault crankshaft seal. This was covered by GM because the mechanic had just replaced the crankshaft seal during the first visit. The car was returned to me, again, and is currently leaking oil again from what appears to be the crankshaft. If it is the crankshaft seal, this will be the 4th visit in 2 months, 3 directly involving the crankshaft area. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2022 Nissan Pathfinder has water accumulate and drip into the cab through the ceiling every time that it rains or gets wet. The seal for the sunroof is the issue and needs to be fixed before mold begins to grow in my car from the moisture.
The contact owns a 2015 Mercedes-Benz C300. The contact stated that while depressing the brake pedal, the vehicle unexpectedly pulled to one side and almost crashed into another vehicle. The vehicle was taken to a local independent mechanic and was diagnosed with corrosion on the rear sub frame, causing the vehicle to drift unexpectedly. The failure mileage was 87,000.
The contact owns a 2024 Mazda CX-30. While driving 30 MPH, the vehicle experienced unintended braking. During the failure, the vehicle unexpectedly downshifted to first gear with a red circular warning light illuminated on the instrument panel with an audible chime. The contact stated that the "Smart Brake Support" feature could prevent the failure from occurring; however, the setting could not be saved and had to be manually disengaged. The failure mileage was approximately 10,000.
The trunk cover has raw, unsealed fiberglass on the underside that cuts into your hands. You can see it glittering. The dealership checked spare parts for me and all of the ones available have this same problem so until a recall is issued there's no other resolution.
The second-row power captain's chairs in my 2026 Lincoln Navigator Black Label move forward and backward while a person is sitting in them, and do not stop when they press against an occupant. The chairs do stop when they contact an object such as a box on the floor, but they do not stop when a person is seated, so there appears to be no occupant or weight sensor that stops seat travel. The seats can be moved by a button in the rear that a younger child seated nearby can easily reach, and by front-seat controls...
Read the full complaint
located near the seat massage control, where they can be pressed accidentally. On several occasions this has pushed and squeezed my children while they were seated in the second row. I have six children, ages [[redacted]], [[redacted]], [[redacted]], [[redacted]] and [[redacted]], and both the younger kids and my adult sons have been squeezed. Once my [[redacted]] pressed the seat button without realizing what it did, and the seat squeezed my very tall [[redacted]], who had a hard time getting it to stop. This happened several times between [redacted] and [redacted], while the vehicle was parked. Mileage: about 1,104 miles. There was no crash and no injury requiring medical care, but the seats have pinned and squeezed my children with no apparent way to stop the motion other than releasing the control. I am concerned that a smaller child, or a child's limb caught between the seat and another surface, could be seriously injured. I bought the vehicle new on [redacted] from Boucher Lincoln in [[redacted]]. I contacted the Lincoln Client Relationship Center (case [redacted], [redacted]), and they found no recall or technical service bulletin for this condition. The vehicle has not yet been inspected by the dealer. I am asking NHTSA to review whether the second-row power seats need pinch/obstruction protection or occupant detection to prevent injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On [redacted] brought my 2010 Honda CR-V to Honda Westborough in [[redacted]] to have driver's side rear tire for leaking air and the TPMS light had come on briefly in the past but it was not on permanently when I brought the car in for service. The dashboard had no light on. They informed me that the tire was "leaking from puncture" and that they will "plug the tire." They charged me $39.95 to reseal tire even though it didn't work. They gave me an appointment for Wednesday, [redacted]. I was not informed that I...
Read the full complaint
would be paying the parts ahead of time on [redacted]. Then was informed they were not able to reseal the tire and they also mounted a temporary spare tire without prior authorization or notice, returning the car in a physically altered and restricted driving state. He also never mentioned that the TPMS sensor was also corroded. I drove with the spare tire until [redacted]. The TPMS light remained on with the spare tire. [redacted] they told me that they were not able to put the TPMS sensor back on because it was corroded and since I couldn't afford to purchase a new one they put in simple valve and I will have to drive with the light on indefinitely. The advisor told me that I would just need to keep checking the tire air with my eyes. Their invoice with services provided was very vague and lacks transparency. Authorized dealer Honda Westborough knowingly made a federally mandated safety system (TPMS) inoperative during service in violation of 49 U.S.C. § 30122(b) and Massachusetts Attorney General Auto Repair Regulations (940 CMR 5.00). The vehicle's TPMS light was off upon arrival, but the dealer removed the sensor, replaced it with a standard rubber valve stem, and released the vehicle with the safety warning system permanently disabled." This prolonged usage directly caused the rear differential to overheat and suffer total mechanical failure four weeks later, requiring a $2229.84 repair at an independent shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)