Latest vehicle complaints

On [redacted] brought my 2010 Honda CR-V to Honda Westborough in [[redacted]] to have driver's side rear tire for leaking air and the TPMS light had come on briefly in the past but it was not on permanently when I brought the car in for service. The dashboard had no light on. They informed me that the tire was "leaking from puncture" and that they will "plug the tire." They charged me $39.95 to reseal tire even though it didn't work. They gave me an appointment for Wednesday, [redacted]. I was not informed that I...

The vehicle's "Infotainment System," which includes the displays and the GPS, intermittently fail and black out completely. This also disables the radio and telecommunications. After 30-60 seconds, the system will reboot. However, the last time it occurred, on or about [redacted], the audio did not restart and I had to reboot the system again manually. The Polestar service center (Volvo in [[redacted]]) had reset the Infotainment software earlier, on [redacted], in response to my previous complaints. I have tried...

My 2021 Acura RDX A-Spec AWD had approximately 89,000 miles when this incident occurred on [October 23rd] on I-10 in Tempe Arizona]. My wife was driving when the vehicle displayed emissions and brake-system warnings, lost power and slowed unexpectedly. She was unable to restart it at that time. The unexpected loss of power in freeway traffic created a safety concern. I was subsequently able to drive the vehicle to the dealership. Acura of Tempe inspected the vehicle. Its written diagnosis reported an "ENGINE TEMP...

The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed and attempting to roll up the rear driver's side window, the rear driver's side window failed to roll up as intended. The vehicle was taken to the dealer. The contact was requested to pay for a diagnostic test. The contact declined to pay for the diagnostic test. The contact stated that the failure was a known failure with the vehicle. The contact stated that the rear passenger's window regulator was replaced in November 2025. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 67,000.

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving, the "4WD System Service Required" message was displayed. Upon investigation, the contact discovered NHTSA Campaign Number: 25V011000 (Power Train); and associated the failure with the recall. The manufacturer was notified of the failure; however, the contact was informed that the VIN was not included in the recall. The manufacturer referred the contact to the dealer to schedule an appointment. The dealer performed a diagnostic test on the vehicle and confirmed that the failure was associated with an inoperable PTU. The failure mileage was approximately 87,800.

The front grill has enlarged holes and a rock was able to penetrate the grill and hit the condenser. It broke the condenser causing a very expensive repair. I made a comprehensive claim with my insurance and they agreed that was the cause of the damage. The grill does not provide sufficient protection for the parts inside. I had no warning lamps go off, the Air conditioner simply stopped working a few days later.

My 2015 Toyota Highlander equipped with the 3.5L V6 engine developed an engine oil leak originating from the timing chain cover sealing area. On April 30, 2026, Kearny Mesa Toyota in San Diego, California, identified the leak during an inspection when the vehicle had a little over 100,000 miles. I am concerned that this condition may indicate premature failure of the timing chain cover sealing system and warrant investigation into a potential design or manufacturing defect. An engine sealing system should be...

I own a 2022 Jeep Grand Cherokee L. My vehicle was previously repaired under FCA Safety Recall 64A / NHTSA Recall 23V-413 for the rear coil springs on [redacted], at approximately 32,792 miles. The vehicle is now affected by another rear coil spring safety recall, FCA Campaign 89D. This recall involves the same safety concern involving rear coil springs potentially being improperly installed and detaching from the vehicle while driving. I brought the vehicle to Billion Motors in [[redacted]], on September 29,...

The contact owned a 2023 Volkswagen ID.4. The contact stated that while charging the vehicle at a charging station, the vehicle caught on fire after removing the charger from the vehicle. The fire had originated from underneath the vehicle and quickly spread to another ID.4 parked nearby, which caused both vehicles to catch fire. The Emergency Services were called to the scene, and the Fire Department extinguished the fire. A Police report was filed. The fire caused significant damages to the concrete and other...

One or two times a week, while driving at night, my headlights and head unit display both power off briefly, typically about 1/2 a second. Then they resume as if nothing had happened. No warning lights or errors, no boot up screen... just back to normal instantly. The only thing that changes is my seat belt indicator illuminates for a few seconds, then goes back off. After some online digging, it seems plenty of other people have this issue, but no one has found an official cause or solution.

The contact owns a 2023 Chevrolet Bolt EV. The contact stated that while driving 55 MPH, the vehicle struck a deer. The air bags failed to deploy but the steering wheel released a chemical dust accompanied by an abnormal gas odor. Due to the impact, and the seat belt locking, the driver sustained soft tissue abdominal injuries and was treated at a hospital. A Police report was filed. The vehicle was towed to a collision center after the issue however, the vehicle needed to be inspected by an insurance adjuster. The failure mileage was approximately 74,000.

The contact owns a 2016 Acura MDX. The contact stated that while driving approximately 65 MPH, the vehicle lost automotive power and the vehicle decelerated. During the failure, several warning lights illuminated and unknown messages were displayed. The vehicle was driven to the local mechanic who diagnosed that the engine rod bearings had failed and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The local dealer was notified of the failure and informed that the vehicle...

On multiple occasions while using Apple CarPlay with navigation mapping active on my phone, the infotainment/display screen abruptly shuts off and fails to reconnect entirely until I come to a complete stop and open the driver-side door. This glitch is not merely an inconvenience; it presents a severe safety hazard. Recently, this exact failure occurred while I was navigating through complex multiple intersections, causing me to lose all display guidance and nearly resulting in a serious accident.

The contact owns a 2025 Hyundai Palisade. The contact stated that while driving 39 MPH, the RPM was elevated. Additionally, the contact pulled over to the shoulder safely; however, the failure recurred shortly afterwards. The vehicle was taken to a local dealer and remained for additional investigation. The contact stated that the vehicle was at the same dealer two other times. The manufacturer was made aware of the failure by telephone and a case was filed. The failure mileage was approximately 200.

The steering wheel intermittently sticks, binds, or locks up while driving down a straight road or curves on the freeway, going 65-75mph down highway 5 as well on highway 17. It made it very difficult to maintain a straight path. No dashboard warning lights, error codes, or chimes appear when the failure occurs. It feels like you are fighting with the steering wheel because it forcefully pulls right but when trying to correct it by moving left, it continues trying to go left. I have to move it back to the right to...

Was a stop waiting for a break in traffic to make a right turn. Once there was a break in traffic, I attempted to turn the steering wheel while easing out of the corner but the wheel completely locked up and I was unable to make the turn. Thankfully, there was enough of a break in traffic (across all four lanes) that I could navigate into the parking garage across the street. There I was able to shut off the vehicle and restart it again and regain steering capabilities.

At 47000 miles the oil cooler cracked, although the technician stated it did not cause the crankshaft: harmonic balancer pulley to be damaged, the mat issue did occur and documentation from other sources state one can cause the other. Replacement cost was substantial for a low mileage vehicle. Documented issues with the oil cooler failing on Jeep Wrangler JL, specifically the 3.6 L engine is easily obtainable. The dealership admitted replacing a lot of them. This is a manufacturer defect that should be resolved.

The contact owns a 2022 Kia Soul. The vehicle was previously repaired under NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the dealer only inspected the engine and had not installed the piston-ring noise sensing system (PNSS) software, free of charge. The contact stated that the failure had occurred after the recall repair. While driving 45 MPH, the vehicle made an abnormal clicking sound and failed to accelerate, and there was an abnormal smoke odor. Several unknown warning lights were...

The contact owned a 2012 Kia Forte. The contact stated that while his son was driving at approximately 35 MPH, there was smoke coming from under the hood. The driver pulled into the driveway and the engine caught on fire. The Fire Department was called to the scene and extinguished the fire. The vehicle was deemed a total loss. The Police responded to the scene and filed a Police report. The contact stated that photographs were taken of the vehicle for the insurance company.

The contact owns a 2024 Dodge Hornet. The contact stated that while the vehicle was parked, the rear passenger's side seat belt failed to retract. In addition, the contact stated that while at a stop light , the contact became aware that there was smoke coming from underneath the hood. The vehicle was taken to the dealer where it was diagnosed with hose failures, causing oil to leak onto the engine. The contact was informed that the hoses and gaskets needed to be replaced. The vehicle was repaired. The contact was...