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Latest vehicle complaints

3,671 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2008 Buick LacrosseElectrical systemLights

High beam headlights stopped working and the ignition control module connector with a burnt power supply.

Filed Incident Electrical system · Exterior lightingNHTSA 11774332
2026 Ford Explorer GasElectrical system

I purchased a new 2026 Ford Explorer and had owned the vehicle for approximately three days when the driver-side front power window failed at approximately 315 miles. The failure occurred on the evening of October 23, 2026, while the vehicle was parked in my driveway. I operated the driver-side window normally and heard loud crunching/mechanical noises from inside the driver door as the window went down. The glass went fully down and then would not raise. When I attempted to operate the window switch afterward,...

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additional crunching noises could be heard from inside the door, but the glass would not move. Because the Ford service department was already closed, I was unable to have the vehicle inspected that evening. With possible rain, I had to cover the open driver-side window with painter's plastic and tape to protect the interior of a vehicle that was only three days old. I took the vehicle back to the selling Ford dealership the following morning, October 24, 2026, as soon as the service department opened. The vehicle had approximately 328 miles when it was documented by the dealership. The Ford dealership subsequently verified the failure. According to the repair order, the technician found the driver-side window regulator binding. After removing the door panel and inspecting the regulator, the technician found that the window-regulator cable had detached from the regulator. The dealership removed and replaced the window regulator and retested the system. The replacement regulator listed on the repair order is Ford part number PB5Z-5823209-A. This was a confirmed mechanical failure of the driver-side window-regulator assembly on a vehicle that was approximately three days of use and had only about 315 miles when the failure occurred. I have also read and heard reports from multiple other Ford Explorer owners describing similar power-window and window-regulator failures, including reports from some owners that the problem has occurred again after repairs

Filed Incident Electrical systemNHTSA 11774330
2024 Ford EscapeElectrical systemDriver assistance

My vehicle was traveling okay back in the beginning of June 2026. While driving down the road with my children in the car the vehicle started throwing several codes out of no where. The codes were pre-collision assist not available, Service Advance Trac, Park Break fault service now. I took it to O'reileys after calling the Ford Dealership that (at the time) was local and that was their recommendation. I had the car scanned and it recorded a first cylinder misfire. We had to disconnect the battery and jump the car...

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to get it to start. I brought the car to the Ford Dealership I baught the car from on June 12th where they kept the car for a week returning it on the 18th and stated they reprogrammed the gateway module. A week and a day later I had the same issue arise but with MORE codes, not starting without jumping, stalling while driving. the dealership had my car from 07/06/2026 - 07/27/2026 and replaced and reporgrammed the new gateway module. I made it 45 minutes from the dealership when the car started throwing even more codes including powertrain codes, parking brake codes. Endangering the lives of me and my children. The dealership came and got the car 7/29 via private tow and checked it in 7/30. They kept my car until 10/22 due to numerous codes, safety concerns. Stated they replaced the wiring harness, all modules, tested the wires one by one, applied a pigtail from the wiring harness to the PCM. Yesterday 10/27, five day after ford had my car for 85 days and we are throwing all the codes YET AGAIN for a 4th time but now umongst the stalling and the codes and the braking concerns we are also now having power steering concerns. This has now endagered the lives of me my husband and my children under numerous occasions. Ford has had my car a total of 112 days in the last 5 months 85 of them concecutively. We have even contacted Ford Motor Company and BBB Auto Line and were told there is nothing anyone can do due to it being out of premesis or over mileage.

Filed Incident Electrical system · Lane departure · Forward collision avoidanceNHTSA 11774328
2023 Jeep Grand CherokeeFuel system

After receiving the 68C update my vehicle has had a constant power drain from the high voltage battery that lessens the advertised mileage in all electric mode. In addition, the power output in all electric mode is severely reduced and poses a safety issue when attempting to merge into traffic or when having to accelerate to avoid a hazard.

Filed Incident Fuel / propulsion systemNHTSA 11774326
2023 Volkswagen Atlas Cross SportLights

I have a 2023 Volkswagon Atlas cross sport. The vehicle day running light went out on both sides. On doing a little research, I came across that this is a common problem with this vehicle and the cost is 1800 per side. Should there be a mass amount of customers reporting this same issue, this replacement should be replaced free of charge. Please advise if this should be an option

Filed Incident Exterior lightingNHTSA 11774325
2021 Nissan RogueEngine & cooling

I was driving when the engine stalled(the car jerked and then stopped) and the car came to a stop and automatically switched to park and then it turned off, after a few hours it started back up and the it was working ok until I got a message for Update fuel system and then qhen I was doing again it jerked

Filed Incident EngineNHTSA 11774324
2024 Honda CR-VBrakesDriver assistance

While driving at approximately 50mph the vehicle abruptly and aggressively applied the brake despite there being no vehicles, pedestrians, or any other objects in its path. The red braking display appeared on the dashboard. After the abrupt braking I was able to resume accelerating as normal. This could have caused a serious collision. The vehicle is scheduled to be inspected at the local Honda dealership service department on 10/31. There were no warning lamps just prior to the incident. However, in mid September...

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the vehicle displayed multiple warnings and had to be taken to the dealership service department. They diagnosed the problem being related to low coolant, but weren't completely certain that was the issue.

Filed Incident Service brakes · Forward collision avoidanceNHTSA 11774323
2013 Kia SoulSteering

There is play in the steering wheel. Mechanic advised me a small plastic o ring holds steering wheel steady but I can't just replace the o ring. Said I have to replace a lower a arm to get the o ring. He thinks it is a design flaw. It had no been fixed. I drive with the wiggle.

Filed Incident SteeringNHTSA 11774321
2015 Ford EscapeOther & unknown

Backup camera is distorted, upside down, blue screen, or message displayed stating "Rearview camera not available". I received the recall notice that was mailed October 2025. I have since contacted my local Ford dealership attempting to have this recall resolved, each time to be told that parts are not available yet, only for the Ford Mustang. Vehicle is available for inspection upon request. This is a safety concern, as not only do I work at an elementary school, but I also have young grandchildren under the age...

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of 4. This camera issue started before the recall was even issued, and has gotten worse, occurring 97% of the time vehicle is on Reverse. It has been confirmed by the local dealership that the codes read do align with the recall notice. It has been over one year since the recall was issued, and the only available parts are for Ford Mustangs, which represent a small portion of affected vehicles. There are many more models affected, and a year is definitely NOT a timely manner. I even bought a new vehicle in March 2026 (NOT a Ford) as I am tired of waiting for this recall to be resolved. This situation is causing me to regret owning a Ford.

Filed Incident Unknown or otherNHTSA 11774320
2020 GMC Sierra 1500Engine & cooling

6.2 liter engine failed at 59,300 miles. Being replaced right now with remanufactured engine. 2020 GMC Sierra is not part of recall but others have had problems as well

Filed Incident EngineNHTSA 11774319
2024 Mazda CX-90-PhevSteering

Steering binds during turns on highway and steering wheel is hard to return to straight.

Filed Incident SteeringNHTSA 11774317
2011 Ford ExplorerSteering

Estaba estacionado poniendo gas a mi exprorer y cuando la encendí el volante se puso muy duro y me marco el código P07AE-09 y también apareció falla en el sistema de dirección asistida.

Filed Incident SteeringNHTSA 11774316
2026 Lexus IS 350Electrical system

This sounds like the "What happened?" box on the NHTSA complaint form. If so, copy and paste this: --- The vehicle repeatedly fails to start after being parked for several days. When it fails, it either clicks with no crank or has no electrical power at all. August 22, 2026 (about 792 miles): The vehicle needed a jump start. The dealer found the 12-volt battery failed a load test and replaced it under warranty. The vehicle was at the dealer August 22-23. October 10, 2026: The vehicle would not turn on and had...

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no power inside. It was at the dealer October 10-16. The problem was not fixed. October 21, 2026: The vehicle went back in for the same problem at a second Lexus dealer, and it is still there as of October 29. The problem continued after the battery was replaced. In total the vehicle has been out of service at least 15 days within its first six months. The dealer suggested driving the car more often, which works around the problem but doesn't fix it. A new vehicle should start after sitting a few days. Other owners of the 2026 IS 350 report the same no-start problem and being given the same advice. I have opened a case with Lexus (Case #261014000097) and sent written notice to the manufacturer.

Filed Incident Electrical systemNHTSA 11774314
2020 Acura RDXOther & unknown

I own a 2020 Acura RDX SH-AWD Advance, VIN [[redacted]], about 80,080 miles. On [redacted], the rear windshield shattered with no external impact, with glass caving into the cargo area. No crash and no injury occurred, but shattered glass in the cargo area and loss of the rear window is a safety concern for occupants. Acura Service Bulletin 22-014, version 3, [redacted], covers 2020 RDX AWD vehicles in VIN range 5J8TC2H..LL000001 through 5J8TC2H..LL039430 for rear windshield shattering with no external impact,...

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caused by incorrect specification for the rear defroster grid. My VIN [[redacted]] is inside that range. I filed a goodwill claim with Acura Client Relations, cases [redacted] and [redacted]. Acura's only written reply was [redacted], requesting a dealer diagnosis. Assessment photos were sent to Acura on Wednesday morning, [redacted]. Since then, contact has been scarce. Messages left for Acura went unreturned, callbacks when they came were unintelligible, sounding like speakerphone, and another dealership also struggled to reach my case worker, [[redacted]]. On [redacted], [[redacted]] told me verbally that my claim was denied, said no warranty is available, and refused to send the denial in writing. I replied that I know warranty is not available, which is why I filed a goodwill claim. [[redacted]] told me to file with NHTSA. A supervisor call is scheduled for Friday, [redacted], after 12pm. I have received no written denial, no written reason for the goodwill denial, and no payment or reimbursement from Acura for this defect. This is the 2nd time in 11 months of the back window caving in with no impact. [redacted] was the 1st incident I had. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Unknown or otherNHTSA 11774313
2020 Honda CivicSeats & seat belts

"The dealer invoice for my 2020 Honda Civic explicitly diagnosed a seatbelt 'internal failure.' Honda Corporate verbally denied coverage by claiming an undocumented seat cover obstruction. I was forced to pay $482.32 out-of-pocket for a safety component covered under Honda's 15-Year/150,000-Mile safety warranty."

Filed Incident Seat beltsNHTSA 11774312
2021 Volkswagen ID.4Electrical systemAcceleration & cruise controlEngine & cooling

While driving, the red "electrical system not working" error message displayed. The car lost control of acceleration and was non responsive. Loss of vehicle control while driving at freeway speeds is a safety risk to myself and others. The dealer (kearny mesa vw) says that it can not replicate the code, but sent me an estimate with error code 1208 battery and hardware with a $5, 000 replacement fee. When I asked for error codes and a detailed printout of required service, they then messaged me that it is covered...

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under the vw pre-owned service contract for only the $50 deductible. I only have a text message from a service representative, nothing written. The red error message first appeared 48 hours ago while driving and subsequent loss of vehicle control. It appeared again while pressing the brake pedal. I did not drive it then, per instructions, and had it towed to the vw dealer. They don't know when the parts will arrive or when the car will be ready.

Filed Incident Electrical system · Vehicle speed control · EngineNHTSA 11774310
2021 Honda AccordEngine & coolingFuel systemDriver assistance

I am submitting this complaint regarding an ongoing safety concern with my 2021 Honda Accord. Multiple lights indicate engine system problems which includes, check engine light, car jerks at acceleration, seat sensor recall. I took my vehicle to multiple shops including the Honda Dealership. However, they were unsuccessful to identify the cause. Multiple problems such as Turbo, belt, fuel system problem constantly comes up. I have attempted to take my vehicle for the recall, which was scheduled, however after...

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waiting 4hrs, the dealership stated they did not have the parts. I am concerned about the potential risk to myself, my daughter and my passengers and believe these issues warrant further investigation to help prevent possible accident or injury.

Filed Incident Engine · Fuel / propulsion system · Lane departureNHTSA 11774309
2022 Hyundai Santa FEElectrical system

I am filing a formal safety complaint against Hyundai Motor America for non-compliance with federal safety recall regulations regarding Recall 244 (NHTSA Campaign 23V181/235) for my 2022 Hyundai Santa Fe (VIN #[[redacted]]. I have been experiencing a severe parasitic battery drain that leaves the vehicle completely dead if parked for more than three days. This is a known, definitive symptom of moisture intrusion and short-circuiting within the tow hitch harness module covered under this active fire-hazard safety...

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recall. The vehicle has died four times and required a full battery replacement. I have asked to have a re-check of the recall under Federal rule 49 USC 30120. I have filed a complaint with Hyundai and have a case #. They have now told me there's nothing they can do and I will have to pay to have it checked. The tow hitch is showing live voltage on a meter reader too. I've been advised to pull the fuses but there are none in the trailer hitch spots in the fuse box. The empty slots show an incomplete recall fix was performed or wired wrong causing an un-remedied parasitic power short active in this car. My car is a fire hazards! Hyundai won't help me. I have fully documented everything. I have been dealing with Hyundai for two month with no solution other than I have to pay them to re-check the recall and only at specific dealerships. What can I do? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical systemNHTSA 11774301

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