I am writing to formally escalate an ongoing and serious safety issue involving my 2019 Dodge Durango R/T, VIN [[redacted]], which was originally transported from Canada and is now registered in New York, United States. I have experienced repeated incidents involving sudden loss of engine power, multiple dashboard warning lights, and extensive ABS-related fault codes. Despite multiple visits to my local dealership and substantial diagnostic expenses, the underlying issue remains unresolved. My vehicle is now...
Read the full complaint
immobilized at my home, and I am being asked to incur additional expenses for further diagnosis and repairs without a clear explanation of the underlying failure or whether it may be related to an outstanding ABS recall. I am requesting a formal safety investigation, a review of my vehicle's recall eligibility, and a resolution that does not leave me financially responsible for repeatedly diagnosing what may be a known safety-related defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)