The vehicle experienced a premature catalytic converter failure directly related to the defect covered under manufacturer Recall Z98 (Federal Emissions: 2016-2017 JC 2.4L NOX FAIL). Prior to the recall being announced, the owner had the failed component replaced out-of-pocket using a legally compliant, EPA-certified aftermarket part. FCA/Stellantis has improperly denied the pre-notice reimbursement claim, asserting that warranty and recall guidelines strictly require an OEM part. This practice violates federal...
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recall reimbursement guidelines and anti-tying regulations by refusing fair remedy for a known manufacturer defect simply because a compliant aftermarket part was used for a post-warranty repair.