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Electrical system

2016 Ford Explorer Electrical problems

Owners have filed 129 complaints about the 2016 Ford Explorer's electrical system with NHTSA - 5% of all its complaints, most recently on November 9, 2026. They describe 1 crash, 6 fires and 4 injuries. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.

Complaints
129
Recalls
0
Crashes
1
Fires
6
Injuries
4
Deaths
0

Electrical complaints

Electrical systemBody, doors & structure

The B pillar, that has a recall for it for almost 2yrs while waiting for the part to be available, fell off while driving on the freeway. The piece was barely holding on when we pulled over on the freeway. With that piece falling off it has tripped the electrical with the rear lift door now not working and forever now have the warning light on the dash that shows the door not closed and to lock the vehicle is difficult and the lights won't shut off for over 20min which is now affecting the vehicle battery. Ford has...

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been called and still will not fix the issue which has progressed to affecting other parts of the vehicle unless we pay out of pocket with quotes over $2,000!! There is a recall and it's close to 2yrs waiting for the "part" but now the part has actually fallen off it's causing more electrical and costly issues. Ford needs to pay for these repairs now with no more excuses. I need help please.

Filed Incident Electrical system · StructureNHTSA 11776742
Electrical system

2016 Ford Explorer, Falling pedal to the floor. acceleration of high speed. No physical obstuction. Noted that 2016 Ford Exployers have been highly documented for widw spread issue, which involves a defective EIB. Noted that automobile will be sent to dealership.

Filed Incident Electrical system · Unknown or otherNHTSA 11771979
Transmission & drivetrainElectrical systemEngine & cooling

On approximately 09/02, I took my 2016 Ford Explorer to an authorized Ford dealership for recall-related PCM service. After the recall service was completed, I experienced additional problems with the vehicle and returned on 09/4 and I also called the same dealership that same day because I believed something was wrong following the repair. The dealership replaced the battery but did not perform additional diagnostics unless I paid out of pocket. I was unable to immediately afford those diagnostic charges, so I...

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later sought additional diagnosis. The vehicle continued to experience drivability/electrical problems, including misfire symptoms and eventually a no-start condition. After further testing, another authorized Ford dealership diagnosed the PCM as faulty. I contacted Ford Motor Company because I am concerned that the recall service, programming, or work performed during the recall may have contributed to the PCM failure. Ford closed my case because the recall was marked completed and stated that my vehicle is outside its warranty period. I returned the vehicle two days after servicing dealership as the recall repair to report problems. I am requesting that this be reviewed as a possible recall-repair-related safety issue. The PCM failure and associated engine/electrical problems could affect drivability and the vehicle's ability to operate safely. The vehicle and related repair records are available for inspection.

Filed Incident Power train · Electrical system · EngineNHTSA 11769014
SteeringElectrical systemBody, doors & structure

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The exterior B-pillar trim on the side of the vehicle became detached while the vehicle was being driven. After the trim became loose and was temporarily secured by a Ford dealership, the vehicle's security system malfunctioned, the tailgate would not open, and the vehicle would not shut off normally. The trim piece is currently taped in place. 2. How was your safety or the safety of others put at risk? The trim...

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detached while I was driving and was flapping against the vehicle. There was a risk that the part could have completely separated from the vehicle and struck another vehicle, pedestrian, or object in the roadway. I was also distracted while attempting to manage the situation and find a safe place to stop. Operating a vehicle with components coming apart created an unsafe condition for me and other motorists. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. A Ford dealership observed the detached trim and temporarily secured it with tape. The trim was later repaired; however, the same component has detached again, demonstrating that the problem has recurred. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The component was inspected by a Ford dealership, which temporarily secured the trim and later repaired it. The vehicle has not been inspected by police or insurance representatives, to my knowledge. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or messages before the B-pillar trim detached. After the trim became loose and was temporarily secured, the vehicle began exhibiting additional symptoms, including a malfunctioning security system, inability to open the tailgate, and failure to shut off completely.

Filed Incident Steering · Electrical system · StructureNHTSA 11767630
Electrical systemEngine & coolingFuel system

Truck turns off

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 11753172
Electrical system

I have a 2016 ford explorer limited and it has 2 separate recalls on it one being the exterior a pillar applique trim clip attachments are not properly engaged due to improper assembly which borders the right and left side of the windshield, may be loose missing or become detached. also, the driver and front passenger door b-pillar trim appliques may become partially or fully detached. which I can hear wind noise and a rattling noise with also water pouring inside my truck when it rains, which has now caused damage to my wiring in the seats where the heat and cold does not work, nor does my sunroof/moonroof work anymore bc the water comes in from the top also

Filed Incident Electrical systemNHTSA 11745291
Electrical system

I was driving on the highway and the driver side trim piece on the window flew off onto ongoing traffic. This is the second piece that flew off. The passenger side also flew off but was fixed. But now since this piece flew off I can't even open my trunk. I did some research and it does say that the piece that flew off is connected to the trunk and a wire might have snapped when the piece flew off and now won't allow the trunk to open. I took it to ford and they told me they can't do anything about it until I get the recall paper and they get the piece in stock. This has been a year now that I've been having to drive around like this and with trunk not opening. Please help!

Filed Incident Electrical systemNHTSA 11742477
Electrical system

Odometer Fraud. The contact purchased a 2016 FORD Explorer. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 93,000 and at the time of registration, it was discovered that the mileage was 184,847.

Filed Incident Electrical systemNHTSA 11739134
Electrical systemLights

Vehicle equipped with red and blue emergency lights, excessive auxiliary lights prohibited by law, facilitates color of law violations, poses a risk to general public regarding harassment, impersonation of police officer, seller has actual knowledge, strictly liable upon a purchase agreement with buyer, and can be liable for crimes committed by others as a coconspirator.

Filed Incident Electrical system · Exterior lighting · Unknown or otherNHTSA 11728832
Electrical systemLightsAcceleration & cruise control

Vehicle equipped with operational red and blue emergency lights prohibited by law, facilitates criminal activity such as impersonation of a police officer, civil regulatory laws regarding excess auxiliary lights, etc. Seller has actual knowledge and can be liable under color of law upon a purchase agreement with a buyer. Vehicle has open recalls and unresolved mechanical/electrical maintenance.

Filed Incident Electrical system · Exterior lighting · Vehicle speed controlNHTSA 11728822
Electrical systemDriver assistanceFire

Driving down the NJ Turnpike the dashboard started displaying lane assist no longer available along with a check engine light. Once stopped the front of the car had been burned with parts of the bumper melted. No visible fire at that time. Had the vehicle towed to Holman Ford. They assessed the damage to the Explorer and it was determined that the front facing camera had shorted causing an electrical fire that damaged the camera and front bumper writing harness along with the engine wiring harnesses. The car has been deemed a total loss due to the fire. The vehicle on has 67000 miles on it to date.

Filed Incident Electrical system · Forward collision avoidance · Lane departureNHTSA 11726751
Electrical system

The display screen keeps rebooting and not available. Its a safety issue as the backup camera is not available for sometimes up to 10 minutes

Filed Incident Electrical systemNHTSA 11707233
Electrical system

Intermittently, the vehicle's backup camera displays a blank (black) image when the vehicle is placed in reverse. The issue resolves its self by turning the vehicle off and back on.

Filed Incident Electrical systemNHTSA 11686458
Electrical systemVisibility & wipers

The contact owns a 2016 Ford Explorer. The contact stated that while driving in the rain, water leaked inside the vehicle from the dome light. No warning lights were illuminated. The contact stated that the moonroof failed to function as intended and was no longer able to be opened. The contact stated that there was mold on the front driver's side and front passenger's side seats, as well as inside the cupholders. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not...

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repaired. However, the contact was informed that the moonroof assembly needed to be repaired. The contact had a friend inspect the vehicle and found a burnt wire underneath the steering wheel unit. The manufacturer was notified of the failure. The failure mileage was approximately 153,000.

Filed Incident Electrical system · VisibilityNHTSA 11685256
Electrical system

Odometer Fraud. The contact purchased a 2016 Ford Explorer. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 150,831 and at the time of registration, it was discovered that the mileage was previously documented as 161,000.

Filed Incident Electrical systemNHTSA 11672408
Electrical system

The rear camera, mounted on the lift gate, is no longer operating correctly. At times, it will flicker off and on, camera picture 'rolls', or does not work at all (black screen with error message - "camera is no longer operational, contact the dealership"). These incidents with the camera have occurred multiple times each month over the last year. When reversing in the dark especially, this becomes a major safety issue. Currently do not see a NHTSA or Ford recall for this defect.

Filed Incident Electrical system · Unknown or otherNHTSA 11671101
Electrical systemBody, doors & structure

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that water was entering the cabin of the vehicle through the A-pillar and B-pillar trims, sunroof, and doors. The contact stated that the water had started to affect various electrical systems. The contact stated...

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that the A/C unit failed to cool as prior to the failure. Additionally, the turn signals failed to self-deactivate. The vehicle was taken to the dealer but was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 142,000. VIN tool confirms parts not available.

Filed Incident Electrical system · StructureNHTSA 11670318
Electrical systemBody, doors & structure

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked, the front passenger side door was opened, and the contact noticed water on the carpet after it had rained overnight. The vehicle was not diagnosed or repaired. The contact stated that on another occasion, while driving 25 MPH, during a rainstorm, the contact noticed water leaking from the front windshield. Additionally, there was water leaking from the dome light into the vehicle. The contact became aware of failures with...

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the electrical system. However, the vehicle was not diagnosed or repaired due to the cost for the most recent failure. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 100,000.

Filed Incident Electrical system · StructureNHTSA 11667565
Electrical systemBody, doors & structureFire

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 19V435000 (SUSPENSION), 24V031000 (Structure), and 25V347000 (STRUCTURE). However, the parts to do the recall repairs for 24V031000 (Structure) and 25V347000 (STRUCTURE) were not yet available. The contact stated that while driving at an undisclosed speed, the driver's side A-pillar detached from the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a...

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reasonable amount of time for the recall repair. The contact stated that on a separate occasion, while the vehicle was idle and the contact was dropping off her child at school, the rear passenger seat caught on fire. The contact had turned on the seat warning, and when the daughter exited the vehicle, an abnormal burnt smell was coming from the back seat. The contact then noticed smoke was emitting from the seat. The contact pulled over to the side of the road, turned off the engine, and put out the fire. The seat was damaged beyond repair, and the wires were exposed. The vehicle was not diagnosed or repaired for the most recent failure. No Fire and Police reports were filed. There were no injuries sustained. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts are not available.

Filed Incident Electrical system · StructureNHTSA 11666632
Electrical system

See attached document for complaint.

Filed Incident Electrical systemNHTSA 11666379
Electrical system

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the keypad detached and flew off the driver's side door. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 104,000.

Filed Incident Electrical systemNHTSA 11665811
Electrical system

Odometer Fraud. The contact purchased a 2016 Ford Explorer. The contact stated that while attempting to apply for a loan, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was approximately 93,000 and at the time of registration, it was discovered that the mileage was approximately 244,000.

Filed Incident Electrical systemNHTSA 11661228
Electrical system

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked, the sunroof opened independently, and an abnormal burning odor was coming from inside the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic and was pending a diagnostic test. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000. The VIN was not available.

Filed Incident Electrical systemNHTSA 11649079
Electrical system

The car will give an error "service charging system now" the car will then lose power steering and the ability to give it gas. Eventually , minutes later it will completely lose all power while in use. This has happened on several occasions, started in 2023. Had it checked and nothing was found and again it happened 01/15/2025

Filed Incident Electrical systemNHTSA 11638275
SteeringElectrical system

I was driving 55mph (speed limit) down a curvy country road when the steering wheel became stiff and wouldn't turn. A red light flashed and said I had lost steering. I was barely able to get stopped before going of a steep embankment. I was stoped in a dangerous spot with no way get out of oncoming traffic. My vehicle flashed a yellow light that said Terrain management system failure. No only was my life risk everyone that traveled down that road that morning. This included a school bus full of children and several other people that were trying to make it so work just like me.

Filed Incident Steering · Electrical system · Unknown or otherNHTSA 11636708

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Explorer electrical problems, every year

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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