- The problem
- Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
- The risk
- The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
- The fix
- MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
Vehicle safety record
2012 Mci E4500 Problems, complaints & recalls
No owner complaints about the 2012 Mci E4500 have been filed with NHTSA. It is covered by 4 recalls, the latest in December 2025 for the door.
NHTSA data checked
BFewer problems than a typical E4500 year, for its age
- Complaints
- 0
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2012 Mci E4500 recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
- The risk
- Loss of steering control may increase the risk of a crash.
- The fix
- MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.
- The problem
- Motor Coach Industries (MCI) is recalling certain model year 2009-2014 E4500 and J4500 motorcoaches manufactured October 2008 through October 2013, and equipped with passenger seats with 3-point seat belts. The seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
- The risk
- In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
- The fix
- MCI will notify owners, and dealers will modify the seat anchorage, free of charge. The recall began on May 9, 2014. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is 408.
- The problem
- Motor coach industries (mci) is recalling certain model year 2003, and 2007-2012 e and j models along with model year 2007-2012 d4000, d4005, d4500, d4505, d4000istv motor coaches equipped with meritor wabco electronic stability control (esc) modules, manufactured from october 2002, through october 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. This might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
- The risk
- If the driver is slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
- The fix
- Mci will notify owners and replace the control module free of charge. The safety recall began on january 4, 2012. Owners may contact mci customer service at 1-800-241-2947.
What owners say
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No complaints about the 2012 Mci E4500 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mci E4500: every year compared
All E4500 years2012 Mci E4500 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2012 Mci E4500 | 0 | 4 | B | |
| 2012 Mci J4500 | 1 | 7 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2012 Mci E4500
Does the 2012 Mci E4500 have any recalls?
Yes - NHTSA lists 4 recalls for the 2012 Mci E4500: door (December 2025); hydraulic power assist system (January 2019); anchorage (April 2014); electronic stability control (ESC) (October 2011). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2012 Mci E4500 had?
None have been filed with NHTSA so far.
Is the 2012 Mci E4500 a reliable vehicle?
Its Safety Index is 70 out of 100 (grade B: fewer problems than a typical Mci E4500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Mci E4500 years have the most complaints?
2001 (1), 2003 (1). See every Mci E4500 year compared.
What should I do if my 2012 Mci E4500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data