- The problem
- Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
- The risk
- Loss of steering control may increase the risk of a crash.
- The fix
- MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.
Vehicle safety record
1997 Mci E4500 Problems, complaints & recalls
No owner complaints about the 1997 Mci E4500 have been filed with NHTSA. It is covered by 1 recall, the latest in January 2019 for the hydraulic power assist system.
NHTSA data checked
AFar fewer problems than a typical E4500 year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
1997 Mci E4500 recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 1997 Mci E4500 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mci E4500: every year compared
All E4500 years1997 Mci E4500 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 1997 Mci E4500 | 0 | 1 | A | |
| 1997 Mci 102D3 | 1 | 3 | D | Compare |
| 1997 Mci 102DL3 | 1 | 3 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 1997 Mci E4500
Does the 1997 Mci E4500 have any recalls?
Yes - NHTSA lists 1 recall for the 1997 Mci E4500: hydraulic power assist system (January 2019). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 1997 Mci E4500 had?
None have been filed with NHTSA so far.
Is the 1997 Mci E4500 a reliable vehicle?
Its Safety Index is 95 out of 100 (grade A: far fewer problems than a typical Mci E4500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Mci E4500 years have the most complaints?
2001 (1), 2003 (1). See every Mci E4500 year compared.
What should I do if my 1997 Mci E4500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data