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Body, doors & structure

Ram 3500 Body problems by year

44 complaints filed with NHTSA about the Ram 3500's body, doors & structure. Doors, hoods and latches, frame rust, sunroofs, leaks, trim and structural failures.

Body complaints by model year

YearBody complaintsCrashesInjuriesRecalls
20242000
20231000
20221001
20215001
20204222
20198002
20182121
20174002
20164002
20153002
20146121
20134001

Body recalls

Latest 3500 body complaints

2024 Ram 3500Electrical systemBody, doors & structure

My 2024 Ram 3500 DRW (about 23,000 miles) has a recurring water intrusion problem in the cowl and HVAC area. During ordinary rain it collects there while parked outside and then floods out onto the front floor carpet. After a rain on [redacted], the air conditioning stopped blowing cold air; when I checked on [redacted] the cabin filter was completely flooded with water and I replaced it that day. The same flooding recurred after rains on October 14 and again on October 30. I covered the windshield and cowl area...

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before the last rain to try to keep water out, but that did not work. The truck will not fit in a garage, so every storm risks flooding the cab again. On [redacted] I reported this problem to [[redacted]] Chrysler Jeep Dodge Ram (Group 1 Automotive) in [[redacted]]. They said it would take about a week before they could look at it, and on that first visit they also suggested the issue may not be covered under warranty, implying lack of maintenance rather than design. I asked for an appointment where they could inspect it right away so it did not sit in their lot exposed to more rain; we set November 2 at 9:00 AM. The truck is back there this morning and they are still inspecting it. The water intrusion has already caused additional damage. The air conditioning blower motor makes a grinding noise at medium speed or higher, likely from water getting into it. After three full floodings I am also concerned about mold growing in the carpet and padding under the front floor. Stellantis has no service bulletin or recall covering this water intrusion on Ram HD trucks, though other owners report the same problem across model years. This truck is new and maintained per schedule. Please investigate whether this is a design defect affecting 2019 through present Ram 2500 and 3500 HD trucks, given the mold risk in the cab and possible water damage to electrical components under the front floor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical system · Structure · Unknown or otherNHTSA 11775163
2017 Ram 3500SuspensionBody, doors & structure

The contact owns a 2017 Ram 3500. The contact stated that while driving approximately 40 MPH, the vehicle drove over a small pothole in the road and suddenly experienced the death wobble, causing the vehicle to violently shake and vibrate, which caused the weld on the track bar mount to separate from the frame of the vehicle. The vehicle was undrivable. A Police report was taken at the scene. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 206,000.

Filed Incident Suspension · StructureNHTSA 11769543
2024 Ram 3500Body, doors & structureWheels & tires

Driver side wheel center cap flew off vehicle at highway speeds under normal operation. This poses an immediate danger to life and property by becoming a projectile which may lead to an accident, cause property damage, and injury.

Filed Incident Structure · WheelsNHTSA 11658636
2019 Ram 3500LightsBody, doors & structure

I have problem with rear window light water leak. This light has water leak and I have a lot of water after each rain. Many of my things were destroyed because of this. I know RAM has reacalls for this huge problem, but they denied to fix my car, because there is no this recall under my VIN. But I read a lot of comments on RAM forums and many people complaining about this issue. I also saw that some people were able to fix it under the recall but I don't have any idea who I should contact for help. I need them to fix this issue in my car also, because this is manufacture issue not because of me

Filed Incident Exterior lighting · StructureNHTSA 11617719
2022 Ram 3500Body, doors & structure

The contact owns a 2022 Ram 3500. The contact stated while driving 70 MPH, the hood was raising up and down. The vehicle was taken to the dealer; however, the contact was informed that it was a design flaw by the manufacturer. The contact was informed that there was no fix for the issue. The contact stated that the vehicle was not driven often; however, when the vehicle was driven it was normally a 600-mile trip. The contact was concerned that the hood would unlatch while driving. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 27,000.

Filed Incident Structure · Latches / locks / linkagesNHTSA 11609383
2019 Ram 3500Body, doors & structure

Tailgate has been on recall repairs. However, it is still dropping but with less frequency.

Filed Incident StructureNHTSA 11569679
2021 Ram 3500Transmission & drivetrainElectrical systemBody, doors & structure

The contact owns a 2021 Ram 3500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train), 22V904000 (Structure), and 23V060000 (Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Filed Incident Power train · Electrical system · StructureNHTSA 11550253
2021 Ram 3500Electrical systemBody, doors & structure

The contact owns a 2021 Ram 3500. The contact received notification of NHTSA Campaign Numbers: 22V904000 (Structure) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnects.

Filed Incident Electrical system · StructureNHTSA 11549843
2021 Ram 3500Transmission & drivetrainElectrical systemBody, doors & structure

The contact owns a 2021 Ram 3500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train), 22V904000 (Structure) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Incident Power train · Electrical system · StructureNHTSA 11542710
2023 Ram 3500Body, doors & structure

The contact owns a 2023 Ram 3500. The contact stated while driving 25 MPH, the tailgate opened independently. There was no warning light illuminated. The contact arrived at the residence and became aware that the tailgate was open. The dealer was contacted and stated that none of the vehicle with similar year, make, or model was equipped with a tailgate ajar indicator light. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the failure was a known failure; however, no assistance was provided. The failure mileage was 850.

Filed Incident Latches / locks / linkagesNHTSA 11532073
2016 Ram 3500SuspensionBody, doors & structure

I purchased this vehicle new in 2016. It currently has approximately 49,000 miles. It has never been involved in any collision. In Feb. 2023 I took it to a Les Schwab Tire Center to have the drag link replaced & alignment done. When the repairs were completed the technician informed me that I may have a rear axle misalignment as he noticed the rear axle appeared to have shifted to the right of the vehicle & recommended taking it to a collision repair shop for further inspection. My next move was taking it to an...

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independent shop & have the rear leaf springs inspected for correct alignment which found nothing abnormal but they also measured from the center of the front wheel to the center of the rear wheel on both sides of the vehicle and found a difference in measurement of approximately 3/4". They had me drive the vehicle down the road as they followed & verified the rear of the truck was tracking to the right. I then proceeded to take it to a Ram Dealer repair shop for inspection & concluded that the rear of the truck was tracking to the right but that they were not equipped to make corrections & recommended taking it to a collision repair shop. I then proceeded with a collision repair shop where they put it on a rack & took measurements of the frame & only found a slight abnormal condition in the frame on the right side in front of the rear axle but concluded that they did not believe it would be was causing the issue. So the issue I have is rear of the truck is tracking to the right. I never knew there was an issue with the truck before I took it to Les Schwab for its first alignment.

Filed Incident Suspension · Structure · Unknown or otherNHTSA 11516786
2013 Ram 3500Body, doors & structure

The contact owns a 2013 Ram 3500. The contact stated that the tailgate would fall open unintendedly while driving and the tailgate would fail to close securely after several attempts. The contact stated that the failure occurred several times. The vehicle was taken to the dealer, where the tailgate was replaced under NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages); however, the failure reoccurred while the contact was attempting to drive off the dealer's parking lot. The vehicle remained at the dealer....

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The contact stated that the following day, the dealer was able to close the tailgate securely; however, the failure persisted while driving. The dealer notified the manufacturer of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 4,000.

Filed Incident Latches / locks / linkagesNHTSA 11510970
2015 Ram 3500Electrical systemAirbagsBody, doors & structureFire

Driving down turnpike my truck went up in flames, mopar sent investigator to determine cause of fire at dealership never called me to give me a report they emailed me to badly burnt to determine cause of fire.

Filed Incident Electrical system · Air bags · StructureNHTSA 11496055

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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