Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

Live from NHTSA

Latest vehicle complaints

3,669 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2018 Volkswagen JettaFuel system

The vehicle wouldn't start and upon closer inspection some fluid was underneath the vehicle and there was a strong smell of gas. We had the car towed the following morning to a repair shop and were informed there was a fuel leak from behind the intake manifold. The service technician found two loose fuel rail bolts and one missing fuel rail bolt which caused the fuel rail to come out of the engine. Prior to the vehicle not starting, we had no warning lights or symptoms that indicated there was an issue with the car.

Filed Incident Fuel / propulsion systemNHTSA 11773000
2021 Volkswagen JettaFuel system

> The fuel/propulsion system experienced continuous refueling difficulties characterized by premature nozzle shut-offs and trapped air in the fuel tank, preventing normal refueling operations. This ongoing malfunction creates potential safety hazards during vehicle operation and roadside refueling. UNKNOWN if reproduced or confirmed by a dealership, and the vehicle has not yet been formally inspected by manufacturer representatives, police, or insurance. No warning lamps or dashboard messages have appeared prior to or during the failure.

Filed Incident Fuel / propulsion systemNHTSA 11772999
2014 Chevrolet EquinoxEngine & cooling

The piston rings or something in the engine is wrong as to where there is massive oil consumption. When this is happening and my car gets empty quickly it is stalling while I am driving and it's hard to get acceleration which is dangerous when I'm on the road in one of the biggest cities in my state.

Filed Incident EngineNHTSA 11772998
2018 Toyota C-HRTransmission & drivetrain

The contact owns a 2018 Toyota C-HR. The contact stated that while driving at approximately 45 MPH, the vehicle experienced transmission failure. The contact stated that the transmission was previously replaced in 2023 at 93,000 miles. Before the failure, there was a high-pitched whining sound while driving at approximately 30 MPH, and the transmission was shifting hard. The transmission became inoperable while driving. The vehicle was taken to the local dealer, and it was confirmed that the transmission needed to be replaced. The manufacturer was contacted by phone, and a case was opened; however, no further assistance was provided. The failure mileage was approximately 147,000.

Filed Incident Power trainNHTSA 11772997
2019 Ford F-150Engine & cooling

**Subject: Potential Engine Oil Pan Seal Defect - 2019 Ford F-150 2.7L EcoBoost - Ford TSB 19-2189** I am submitting this complaint regarding an engine oil pan seal leak on my 2019 Ford F-150 Lariat equipped with the 2.7L EcoBoost engine. The vehicle has approximately 172,000 miles. A mechanic has identified an oil pan seal leak. The vehicle is actively dripping oil, and I have observed a drop in the engine oil level. The leak has not yet been repaired. I have contacted Ford regarding the issue. My vehicle's...

Read the full complaint

reported build date falls within the production period addressed by Ford Technical Service Bulletin (TSB) 19-2189, dated August 6, 2019. That bulletin states that certain 2018-2019 Ford F-150 vehicles equipped with the 2.7L EcoBoost engine and built on or before May 21, 2019, may develop an oil leak from the engine oil pan RTV seal. Ford's specified corrective procedure involves replacing the oil pan with one equipped with a press-in-place gasket. The similarity between the condition described in this bulletin and the leak on my vehicle raises concern that this may be a known design, sealing, or durability issue affecting multiple vehicles. An ongoing engine oil leak can require repeated oil replenishment and may lead to insufficient engine lubrication if the oil level falls too low. Depending on the severity and circumstances, an oil leak may also create additional hazards. I have observed oil dripping and a reduced oil level, but I am not claiming that my vehicle has experienced engine failure, a crash, a fire, or loss of control. I am requesting that NHTSA review this reported condition and determine whether the oil pan seal issue described in TSB 19-2189 represents a safety-related defect warranting further investigation or a recall. I also request that NHTSA evaluate whether the existing repair guidance adequately addresses the underlying problem and whether affected owners should receive a safety-related remedy.

Filed Incident EngineNHTSA 11772996
2024 Energica ExperiaBody, doors & structureWheels & tiresSeats & seat belts

The cast aluminum side plates that hold the front trellis frame to the rear subframe broke just below the top mounting bolts on both sides. I was riding the motorcycle on the highway in rush hour traffic when I heard a "pop" sound and my seating position had slid back and dropped by about 4 to 6 inches. This happened at about 45 mph, but I was able to pull over to the shoulder without crashing. I observed that the lower luggage rack cross bar beneath the rear seat contacted the rear tire, which kept the bottom...

Read the full complaint

of the seat from falling all the way down to the tire. There was visible damage to the rear tire tread where the cross bar had contacted it. I researched this online and found that Australia had issued a recall notice covering the same issue in January 2024, but I received no such notice. This happened yesterday and I have not had a chance to bring it to a service center. There were no warning lamps, messages or other symptoms of the problem prior to the failure.

Filed Incident Structure · Wheels · SeatsNHTSA 11772995
2025 Volkswagen JettaTransmission & drivetrain

The contact owns a 2025 Volkswagen Jetta. The contact stated that while driving 55 MPH, there was an abnormal odor inside the vehicle. The contact stated that the odor was a burning odor. The vehicle was taken to the dealer where it was diagnosed with internal transmission failure. The contact was informed that the transmission needed to be repaired. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer, and the contact was informed that the failure was not duplicated. The manufacturer was made aware of the failure and a case was filed.

Filed Incident Power trainNHTSA 11772994
2019 BMW 5 SeriesWheels & tiresDriver assistance

In March of 2026 I decided to make use of the vehicles lane keeping assistant and set the lane keeping assistant to maximum safety settings. Within 2 months I noticed the car began to slip l/shudder at the front end while taking highway exit ramps. After this happened a few times I pulled over and checked the front tires because I thought maybe I drove through asphalt oil or something that made the tires slick. Both front tires displayed excessive wear on outside tire edges, almost like someone took a Dewalt...

Read the full complaint

power sander and ground the tires down along the entire outer edge that is supposed to grip the pavement. There were no changes to the vehicles suspension or mechanical components leading up to this problem, so I disabled the lane keeping assistant and it appears to have stopped the lose of material on those tires. I have enclosed two photos one clearly shows excess wear on the outer edge. The other pictures of a normal wear and tear of the same tire not used during auto steer or lane keeping and the other photo is of the inside edge of the same worn front tire.

Filed Incident Wheels · Lane departureNHTSA 11772993
2025 Ford Bronco 2DRElectrical systemVisibility & wipers

The tubes running along the roof line according to my service report could not handle the heavy rain and was the resulted in a heavy stream of water inside my vehicle while driving. The water "backfilled" into the cabin through dome light just behind the sunglasses holder. Incident occurred on October 1, 2026 while I was driving with my two children in the vehicle. The incident was witnessed by the construction manager over seeing the construction of our home. There was so much rain inside the vehicle that it...

Read the full complaint

soaked my pants, my seat, the carpet, ran down the navigation screen into the cup holders and warped my dash. I wash my vehicle 2 to 3 times a week and have never had an issue with the roof leaking until driving in this storm. When I arrived home I lifted the t-top on the drivers side and there was no water in the weather stripping. I did take my vehicle to the dealer and was told this is a "common issue" with Broncos, for the tubing to wear out and that it and the electrical would be replaced. The dealer did not inspect the tubes or the electrical components in the over head compartment. They reported that several trips through the car wash did not result in a leak and that the tubes "may have been too much water for drain tubes to keep up and it over flowed into the cab." I had limited visibility with a faucet style stream of water pouring into my lap a I drove. I am concerned the wet electrical components will cause a fire.

Filed Incident Electrical system · Visibility / wiperNHTSA 11772992
2017 Chrysler PacificaTransmission & drivetrainEngine & coolingDriver assistance

The contact owns a 2017 Chrysler Pacifica. The contact stated that while in reverse(R), the rear-view camera displayed a black or distorted image. The contact stated that the vehicle occasionally shut off while driving at various speeds. The "Check Engine" and "Shift to Park" messages were displayed with an audible chime. Due to the failure, the contact was forced to pull over and restart the vehicle to resume normal driving. The vehicle was taken to an independent mechanic, where a code for an unknown sensor was retrieved. The contact reset the computer; however, the failure returned several days later. The failure mileage was approximately 128,000.

Filed Incident Power train · Engine · Back over preventionNHTSA 11772991
2016 Ford EscapeDriver assistance

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V69500 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera intermittently displayed a blank or distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 45,100.

Filed Incident Back over preventionNHTSA 11772990
2025 Ram Ram 2500 Regular CabBrakes

My new Ram has very soft brakes. Should you keep constant pressure on the brake pedal it will eventually go to the floor. Also, no trailer brakes. Dealer states they can find no problem, and they are working as intended. They are not. Lockhart Texas dealer bled the brakes, with no improvement.

Filed Incident Service brakesNHTSA 11772986
2023 Ford Bronco SportFuel system

The contact owns a 2023 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

Filed Incident Fuel system, gasolineNHTSA 11772982
2021 Hyundai Elantra HybridAcceleration & cruise controlEngine & coolingFuel system

Approximately once every 500 - 2000 miles (maybe more frequently this year), my car suddenly begins to accelerate hard. This happens even if my foot is completely off the gas pedal. Usually, before the problem becomes severe, there are a few minutes in which I suspect the car is sometimes lurching forward, or losing some ability to accelerate. Then the problem worsens til the car is almost undriveable... it speeds up, I slow it down with the brakes, I release the brakes, the car speeds up, I slow it down with the...

Read the full complaint

brakes again, and so on. The problem goes away right away when I turn the car off and then back on. I brought the car to the the dealer to investigate this when the car was still pretty new, but they found nothing. I did have a recall repair (software update) done that I thought was related to this, but it made no difference. The check engine light does not illuminate, and neither do any other warnings. It's very scary when it happens. When it's bad and I don't have an opportunity to pull off the road, I can shift to neutral and let the car coast to a stop at the side of the road. Or I can turn the engine off and then back on, while the car is still moving.

Filed Incident Vehicle speed control · Engine · Fuel / propulsion systemNHTSA 11772981
2025 Tesla Model YDriver assistance

Subject: Multiple Recurring Issues - 2025 Tesla Model Y Long Range AWD I am submitting this complaint regarding multiple quality and potential safety-related issues with my 2025 Tesla Model Y Long Range Dual Motor AWD, purchased new in January 2025. 1. Persistent HVAC moldy/musty odor The vehicle develops a pronounced moldy or musty odor from the HVAC system, particularly in hot, humid, or rainy conditions. This raises concerns about possible moisture accumulation, microbial growth, or an underlying HVAC system...

Read the full complaint

defect. I have attempted to resolve this issue through Tesla service, including communications with the Randolph and Princeton service centers. I have experienced repeated scheduling difficulties and have not received a clear diagnosis or satisfactory resolution. I also investigated Tesla technical service information concerning HVAC inlet ductwork, including bulletin SB-26-18-002, but have not obtained a satisfactory determination regarding the applicable components on my vehicle. 2. Windshield residue affecting the front camera area I have also experienced an issue involving residue or plastic off-gassing contamination on the windshield in the area of the forward-facing camera system. This raises concerns about visibility through the camera's viewing area and the potential impact on camera-based driver-assistance functions. I have sought clarification regarding cleaning and inspection of this area. I would like this issue evaluated to determine whether the contamination is associated with an underlying vehicle material or manufacturing problem and whether it could interfere with the proper operation of safety-related camera systems. 3. Rear hatch seal and wind noise The vehicle also has a rear hatch area wind-noise issue that may be related to the hatch seal or its fitment. I am concerned about whether the seal is properly installed and functioning as intended. I would like the issue evaluated to determine whether it reflects a component, alignment

Filed Incident Unknown or other · Forward collision avoidanceNHTSA 11772978
2016 Volvo S60Engine & cooling

I was sold a car with is not safe for me to drive and didn't know it. It at one time had a safety recall and whoever at the the time never had it repaired but it has outdated piston rings that leads to progressive oil consumption, it's misfiring and leads to catastrophic engine failure. It's just don't feel safe to drive in I'm disabled & can't afford for new engine or one to be rebuilt and sure can't afford to be broke down on the road because of my health. Is there any help you can get me to help get this fixed...

Read the full complaint

I'm in desperate need here to get back n forth to my doctors, safely . It's been almost 2 wks since I got the car and not been able to drive it of fear of breaking down. The recall has been or waeranty is expired now and I really need help to get it fixed

Filed Incident EngineNHTSA 11772977
2023 Tesla Model Y (all Variants)Suspension

While driving normally, the vehicle experienced a sudden mechanical failure without any prior warning or dashboard alerts. We heard a loud clunking noise followed immediately by a very loud "pop" or banging sound. Upon pulling over safely, we discovered that two large bolts had completely detached and fallen out from the front suspension assembly. Furthermore, structural components underneath the vehicle were visibly fractured, cracked, and hanging down. The vehicle was completely disabled and unsafe to operate,...

Read the full complaint

requiring and immediate flatbed tow directly to the Tesla Service Center. This failure matches the precise parameters of the active National Highway Traffic Safety Administration investigation, Preliminary Evaluation PE26006, opened on July 29, 2026, regarding front lower lateral link detachments and fractures in 2021-2023 Model Y vehicles. Current Vehicle Status: The vehicle is currently at the Tesla Service Center awaiting fully diagnosis and structural repair assessment. Photos of the detached bolts and the cracked hanging structural components have been fully preserved as physical evidence.

Filed Incident SuspensionNHTSA 11772974
2016 Subaru ForesterAirbagsSeats & seat belts

A recall repair (NHTSA Campaign: 19V701000) was previously performed on this vehicle to repair a defective occupancy sensor in the front passenger seat, which results in the passenger airbag being off even when the seat is occupied. Despite the work being done previously, the same problem has resurfaced, suggesting that the recall service was not performed correctly or was performed with parts that were still faulty. I contacted Subaru of America to alert them of this but they have refused redo the procedure despite the problem not being corrected.

Filed Incident Air bags · SeatsNHTSA 11772973
2018 Honda AccordTransmission & drivetrain

The CVT automatic transmission is leaking fluid from the transmission input shaft seal. The leak was diagnosed by Pohanka Honda of Fredericksburg, Virginia in October 2026 at approximately 99,400 miles. The dealer recommended replacing the transmission input shaft seal, a repair that requires removing the transmission, estimated at $2,990.90 plus tax. American Honda reviewed the case (Case #[[redacted]]) and declined goodwill assistance on [[redacted]]. The repair has not yet been performed. Safety concern:...

Read the full complaint

continued loss of transmission fluid can cause transmission failure and a loss of motive power while driving. No crash, fire, or injuries occurred. The problem is ongoing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Power trainNHTSA 11772970

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience