Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

Live from NHTSA

Latest vehicle complaints

3,669 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2025 Lucid AirAcceleration & cruise controlDriver assistanceCrash

Vehicle accelerated fully by itself, with no acceleration from the driver, and violently collided with the parked vehicle in front of it. The impact was so strong that it pushed the parked vehicle into the vehicle in front of it. Safety was greatly put at risk, had there been people in the impacted vehicles, or a child crossing in front of our vehicle when the acceleration was activated. The vehicle has not been inspected, but a case with the manufacturer has been opened, and the vehicle data has been retrieved. There were no warnings or hints from the vehicle at all, prior to the unintended acceleration.

Filed Incident Vehicle speed control · Back over prevention · Forward collision avoidanceNHTSA 11772966
2022 Lincoln AviatorFuel system

The contact owns a 2022 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available.

Filed Incident Fuel system, gasolineNHTSA 11772963
2021 Ford ExpeditionAcceleration & cruise controlVisibility & wipers

Wiper switch not working for auto, because switch itself is broken. When accelerating to pass a car the transmission skips/slips and car pauses and gas pedal won't work for 10 seconds. Car basically stalls. Could have caused accident if unable to pass or slide back over behind the car trying to pass.

Filed Incident Vehicle speed control · Visibility / wiperNHTSA 11772961
2023 Volkswagen AtlasTransmission & drivetrainElectrical systemEngine & cooling

I own a 2023 Volkswagen Atlas, purchased new in March 2023. The vehicle has experienced two incidents of sudden loss of propulsion. The first incident occurred around June 2026 while stopped near a roundabout entrance. The vehicle became inoperable and required multiple restart attempts over approximately 4-5 minutes before normal operation resumed. I do not recall whether any unusual noise occurred during this first incident. The second incident occurred on [[redacted]], at approximately [[redacted]], while...

Read the full complaint

driving at approximately 20-35 mph and entering an intersection in Madison, Alabama. The vehicle suddenly lost propulsion, and pressing the accelerator produced no response. The vehicle continued coasting forward due to momentum. The dashboard remained illuminated, and the transmission remained in Drive (D). When I attempted to restart the vehicle, the system instructed me to shift into Park (P). During the restart attempt, I heard an abnormal grinding or ratcheting noise. After following the restart instructions, the vehicle restarted and resumed normal operation. The unexpected loss of propulsion while entering an intersection created a serious risk of collision with surrounding traffic. Fortunately, no collision or injuries occurred. The vehicle was brought to Hiley Volkswagen of Huntsville on [[redacted]]. The dealership reported finding no fault codes and has not identified the cause of the problem. No repairs have been performed to my knowledge. The vehicle remains at the dealership, and the dealer has indicated that it is working to open a technical assistance case with Volkswagen. The failed component is UNKNOWN. The incidents occurred approximately four months apart, making the problem difficult to reproduce during short test drives. I am concerned that this sudden loss of propulsion could happen again while driving and potentially cause a serious collision. I am requesting that this safety concern be investigated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Power train · Electrical system · EngineNHTSA 11772960
2020 Kia SoulEngine & cooling

Reason for Dispute & Desired Resolution: I am filing an executive escalation regarding a catastrophic engine failure on my 2020 Kia Soul, which is actively included in the Piston Oil Ring Safety Recall (Campaign SC209). The engine suffered a total structural failure where a rod broke and punctured a hole directly through the engine oil pan. The vehicle is completely undrivable and presents an environmental hazard due to active fluid leakage. Standard Kia Customer Care and Roadside Support lines have officially...

Read the full complaint

denied emergency towing assistance and rental car coverage, stating they cannot help. The closest authorized dealership, Kia of Columbia, has an appointment backlog delaying an official inspection until October 29th. I cannot afford the out-of-pocket costs for an hour-long flatbed tow from my home or weeks of upfront rental car fees. As a consumer, I am being penalized and left stranded by a severe manufacturing defect that Kia has legally acknowledged. I demand that Kia's Executive Resolution Team immediately issue a direct digital dispatch code to authorize a free flatbed tow to the dealership, and establish a direct-billed loaner or rental vehicle (via Enterprise) so that my livelihood is not disrupted while waiting for the scheduled recall repair and engine replacement.

Filed Incident EngineNHTSA 11772958
2012 Kia SoulEngine & cooling

2012 Kia Soul 1.6L GDI (VIN: [[redacted]]). Case #[[redacted]]. Safety Hazard Description: The vehicle experienced a sudden engine stalling event at highway speeds and repeatedly dropped into a restricted "Limp Mode" due to a recurring P1326 diagnostic code. This code is explicitly tied to Kia's Knock Sensor Detection System (KSDS) monitoring structural connecting rod bearing failure. The sudden loss of engine RPMs and throttle response created a severe traffic hazard, leaving me without power steering or...

Read the full complaint

predictable acceleration in active traffic. Dealer Information & System Non-Compliance: The vehicle is currently grounded and unsafe to drive. Southlake Kia (Merrillville, IN) verified that the vehicle's engine sensor and circuit are operating perfectly with an end-to-end wiring test reading at a flawless 0.2 OHMS (Repair Order #[[redacted]]). This mathematically confirms that the sensor is picking up real, severe internal mechanical vibrations from a failing engine block rather than an electrical short circuit. Official internal dealer records (R/O #[[redacted]]) prove that this severe engine defect initially manifested and was documented at 149,715 miles - strictly under the 150,000-mile extended federal class-action settlement threshold. Despite this clear history, the franchise dealership is actively refusing to open a factory Techline case or submit a Prior Work Authorization (PWA) to repair this safety defect, citing the vehicle's current odometer reading (152,142 miles). Kia Corporate has failed to override the dealer franchise or provide alternative transportation. The manufacturer is actively leaving an inherently dangerous, unserviceable vehicle on the road by refusing to honor a pre-existing condition documented within warranty limits. A formal dispute has been initiated with the BBB AUTO LINE (Case #[[redacted]]). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident EngineNHTSA 11772957
2017 Jeep CherokeeTransmission & drivetrain

The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at 45 MPH, the "Service 4WD" warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with PTU failure. The contact was informed that the PTU needed to be replaced. The dealer was contacted and made aware of the failure. The contact was informed that the failure was a known issue with the vehicle. In addition, the contact was informed by the independent mechanic and the dealer that the parts were...

Read the full complaint

on back order. The manufacturer was contacted and made aware of the failure. The contact was informed of an unknown recall; however, the VIN was not under recall. The failure mileage was approximately 75,000.

Filed Incident Power trainNHTSA 11772955
2018 Lincoln MKZEngine & cooling

Around end of May or beginning of June 2026 a check engine light came on in our 2018 MKZ. The code showed cylinder 3 misfire. We called our local Ford dealership for diagnosis. We almost didn't get there as it started to overheat on the way. Once at Ford they diagnosed it with coolant intrusion in cylinder 3. They said this was a known issue and needed a new block. $11,500 for replacement. They said driving it could cause catastrophic problems to the vehicle and possibly the passengers in it. The vehicle had 65,873...

Read the full complaint

miles on it at time and once home it has stayed in the garage since. They said warranty was over and to call Lincoln for assistance programs as it was a known safety defect. I did call and Lincoln denied any help with repairs.

Filed Incident EngineNHTSA 11772952
2016 Ford EscapeDriver assistance

The contact owns a 2016 Ford Escape. The contact stated that while in reverse(R), the rear-view camera displayed a blank, distorted, or upside-down image. The message "Camera Unavailable" was intermittently displayed. The dealer was notified of the failure, and contact was provided an estimate for the repair; however, the contact declined the repair. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 110,000.

Filed Incident Back over preventionNHTSA 11772947
2025 Kia Carnival HevTransmission & drivetrainAcceleration & cruise controlFuel system

My 2025 Kia Carnival Hybrid was purchased new in January 2025. The problem began almost immediately, with the vehicle first presented to an authorized Kia dealer for this condition at only 810 miles. The vehicle repeatedly and unpredictably enters reduced-power or "limp mode," causing a sudden loss of normal acceleration and limiting it to approximately 35 mph. This creates a serious safety risk on highways, while merging, crossing intersections, or whenever acceleration is needed to respond to traffic. Equally...

Read the full complaint

concerning, the vehicle does not consistently display a warning or retain a hard diagnostic error code when the loss of power occurs. Sometimes a check-engine light or "Check Hybrid System - Stop Safely" message appears, but at other times the vehicle enters limp mode with no warning. After turning the vehicle off and restarting it, normal operation may return and the error disappears, leaving the dealer unable to retrieve a stored code showing what occurred. The vehicle has been presented to an authorized Kia dealer for this recurring issue at least five times. In August 2026, it remained in limp mode and had to be towed to the dealer. We were initially told no error code had been found. Near the end of the service period, we were told a code had appeared indicating a faulty sensor, which was replaced, but the reduced-power problem later recurred. The vehicle's automatically generated August performance report also indicated no vehicle issues despite the August incident. A Kia TechLine case was later opened, but the recurring problem was not identified or permanently corrected. The vehicle is available for inspection.

Filed Incident Power train · Vehicle speed control · Fuel / propulsion systemNHTSA 11772946
2013 Honda AccordOther & unknown

My 2013 Honda Accord is currently at an authorized Honda dealership in Mississippi for a safety recall involving the driveshafts (axles). I purchased this vehicle in Minnesota and drove it there for approximately five years before moving to Mississippi. Given Honda's published information identifying road salt and de-icing chemicals as contributing factors in driveshaft corrosion associated with this recall, I believe my vehicle's history of use in Minnesota is relevant to the corrosion now affecting the repair....

Read the full complaint

The dealership has informed me that it cannot remove the affected driveshafts because corrosion is preventing their removal. I was told that additional undercarriage components may need to be cut out and replaced to complete the recall repair. Honda has denied my request for additional financial assistance. This leaves me facing potentially significant out-of-pocket expenses to address corrosion that is preventing the completion of a safety recall. I am concerned that the safety recall remains unresolved and that I may be unable to obtain the necessary repair because of the additional costs. Honda's recall information identifies the risk that a corroded driveshaft could break, potentially causing a loss of motive power or allowing the vehicle to roll away if the parking brake is not set. I respectfully request that NHTSA review the circumstances, including the vehicle's history in a state where road salt is used, the dealership's inability to complete the recall repair because of corrosion, and Honda's denial of additional assistance. I would appreciate clarification regarding whether further action is warranted to ensure that the recall repair can be completed safely and that the manufacturer's approved repair procedure is being followed. The vehicle has been inspected by an authorized Honda dealership. I can provide the dealership's findings and Honda's response upon request.

Filed Incident Unknown or otherNHTSA 11772945
2022 Ram 1500 Classic Regular CabTransmission & drivetrainElectrical systemEngine & cooling

I am reporting a recurring engine defect involving the Multi-Displacement System (MDS) in my 2022 RAM 1500 Big Horn equipped with the 5.7L HEMI eTorque engine. Since purchasing the vehicle in March 2023 with approximately 4,555 miles, the truck has experienced four separate MDS-related failures despite multiple repair attempts by authorized RAM dealerships. On February 7, 2025, at approximately 38,115 miles, a RAM dealership diagnosed an MDS solenoid that had physically separated and required extraction and...

Read the full complaint

replacement. On May 1, 2026, at approximately 66,149 miles, another authorized dealership diagnosed an MDS failure involving cylinder No. 1 and performed repairs under warranty. Despite these repairs, the engine experienced another serious failure at approximately 73,000 miles. The most recent failure involved metal contamination and catastrophic internal engine damage, leaving the vehicle completely inoperable. I am concerned that the repeated MDS-related failures indicate a potential defect in the engine's cylinder-deactivation or valvetrain components. Failures involving these components may cause significant engine damage and potentially result in an unexpected loss of engine power while driving, creating a safety risk for the driver, passengers, and surrounding motorists. The vehicle has undergone multiple repairs for recurring MDS-related problems, but the issue has not been permanently resolved. I believe the final engine failure may be connected to the previously documented MDS failures, although the exact mechanical cause has not yet been independently confirmed. I am requesting that NHTSA review these recurring failures to determine whether they indicate a broader safety-related defect affecting RAM vehicles equipped with the 5.7L HEMI MDS engine.

Filed Incident Power train · Electrical system · EngineNHTSA 11772943
2026 Nissan PathfinderTransmission & drivetrainAcceleration & cruise controlFuel system

When driving anywhere from 30-50 mph the vehicle goes into Neutral without any warning. I know this because when I accelerated the engine just revved. This has happened when I was driving and also happened when my husband was driving. This has happened approximately 8-10 times since owning the vehicle. If I had been crossing an intersection when this happened it could cause a crash. One time I did pull over on the side of the road to keep the car behind me from running into me since I lost the ability to...

Read the full complaint

accelerate.I have less than 5,000 miles on my vehicle. I have taken the vehicle 3 times and it is still there now to the Nissan dealership I bought it from. They cannot duplicate it and have not fixed it. It has been in the shop around 20 working days altogether. No messages appear when this happens.

Filed Incident Power train · Vehicle speed control · Fuel / propulsion systemNHTSA 11772942
2022 Tesla Model X (all Variants)Other & unknown

The driver-side liner from a WeatherTech Custom Fit FloorLiner first-row set, part 4416821, installed in a 2022 Tesla Model X Plaid bowed outward near the accelerator pedal. The set was purchased through Amazon on June 14, 2026, and sold by WeatherTech. On two separate occasions, I pressed the accelerator and it would not move normally because it caught against the bowed liner. When I pressed harder, it released and the vehicle surged forward abruptly. No one was in front of the vehicle, and I stopped without a...

Read the full complaint

collision. My wife was frightened by the sudden movement and did not initially understand what happened. We identified the liner interference, removed the liner and notified WeatherTech. My wife had also reported similar interference on earlier occasions. I reported the problem to WeatherTech on October 3, 2026, with a photo and video link. A representative confirmed receiving the photo, stated there was a known Tesla fitment issue and provided seating instructions. By October 17, I had received a replacement, which also bowed outward and contacted the accelerator. On October 17, I reported the recurrence and explained that I had cut away the interfering portion. This modification does not establish that the liner is safe or resolve the repeated problem. The liner interference created a risk of unintended acceleration and collision. Whether a dealer or independent service center reproduced or confirmed it is UNKNOWN. Physical inspection by the manufacturer, police, insurer or others is UNKNOWN. Associated warning lamps or messages are UNKNOWN. Current availability of the liners for inspection is UNKNOWN; the replacement has been modified. This complaint concerns aftermarket floor-liner interference, not a diagnosed failure of Tesla's accelerator system. I request a safety review rather than another replacement.

Filed Incident Unknown or otherNHTSA 11772939
2018 GMC AcadiaTransmission & drivetrain

The contact owns a 2018 GMC Acadia. The contact stated that after parking the vehicle inside the garage, shifting to park(P) and turning off the vehicle, the vehicle suddenly rolled backwards approximately 3 feet. The contact stated that the failure had occurred on several occasions and the vehicle only moved backwards. During one failure, the vehicle almost struck a pedestrian walking behind it. The vehicle was taken to the dealer on several occasions, but no fault codes were retrieved and the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.

Filed Incident Power trainNHTSA 11772936
2020 Chevrolet BlazerElectrical system

Warning on console "Steering Assist is Reduced Drive with Care" and radiator fan turns on right away at full speed.. this has been reported in similar models and years.. but does not include this particular vehicle year and VIN

Filed Incident Electrical systemNHTSA 11772935
2026 Chevrolet EquinoxElectrical systemVisibility & wipers

The contact owns a 2026 Chevrolet Equinox. The contact stated that while driving, the driver's side mirror indicator light illuminated spontaneously without an object nearby. In addition, the front driver's seat vibrated abnormally. The vehicle was taken to a dealer to be diagnosed but the dealer was unable to diagnose or repair the vehicle. The dealer advised the contact to continue driving the vehicle as-is. The failure mileage was approximately 14,000.

Filed Incident Electrical system · VisibilityNHTSA 11772933
2022 Buick Encore GXElectrical systemEngine & cooling

I am reporting a recurring safety issue involving unexpected stalling and loss of propulsion in a 2022 Buick Encore GX. In February 2026, the dealership replaced the vehicle's transmission with a rebuilt transmission. Since then, the vehicle has continued to experience sporadic stalling and drivability failures over the past eight months. It has been brought to the dealership at least six times since February for inspection and repair. Despite these efforts, the problem continues. Most recently, on October 20,...

Read the full complaint

2026, the vehicle unexpectedly stalled while my husband was driving in downtown Boston. It had to be towed to an impound facility and, after retrieval, was towed to the dealership, where it currently remains available for inspection. There were no symptoms and no warning lights prior to the incident outside of the months of similar sporadic incidents. The vehicle has spent more than 25 business days at the dealership since February. Despite the rebuilt transmission replacement and repeated repair attempts, the stalling issue remains unresolved. It goes without saying that unexpected stalling and loss of propulsion pose a serious safety risk, particularly in congested city traffic and on busy roadways. Sudden loss of power can leave the vehicle stranded in traffic, prevent safe maneuvering, and increase the risk of a collision. The dealership has repeatedly inspected and attempted to repair the vehicle, including replacing the transmission, but the problem continues. I have also submitted a complaint with GMC. I request that NHTSA investigate whether this recurring failure represents a safety-related defect affecting this vehicle or other vehicles of the same make and model.

Filed Incident Electrical system · Unknown or other · EngineNHTSA 11772931
2025 Tesla Model YElectrical system

The contact stated that while seated in a 2025 Tesla Model Y taxi cab driving 25 MPH, the vehicle failed to yield or stop while pedestrians were nearby the vehicle. The contact stated that the failure had occurred near a school zone. The contact expressed concerns that the vehicle posed a safety risk while driving in school zones or other areas with pedestrian traffic due to the failure to yield or stop for pedestrians. The contact stated that the manufacturer should account for high-traffic areas when manufacturing self-driving vehicles.

Filed Incident Electrical systemNHTSA 11772929
2020 Volkswagen Atlas Cross SportTransmission & drivetrain

The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated that while driving, the accelerator pedal was depressed; however, the vehicle failed to respond as intended. The contact became aware of an abnormal sound coming from the vehicle, and the transmission shuddered abnormally. The contact stated that there was an abnormal odor inside the vehicle. The failure mileage was approximately 38,000.

Filed Incident Power trainNHTSA 11772927

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience