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Latest vehicle complaints

3,660 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2026 Subaru OutbackOther & unknown

I am requesting that NHTSA investigate the potential safety implications of Subaru of America's decision to disable connected safety services for [[redacted]] residents. My 2026 Subaru Outback, purchased outside [[redacted]], where its connected services were available and functional. After relocating to [[redacted]] as part of a military family, I lost access to these services due to Subaru's restrictions related to the state's Right to Repair law. My primary concern is the potential loss of critical safety...

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features, including Automatic Collision Notification and SOS Emergency Assistance. These services are designed to connect vehicle occupants with emergency assistance following a serious collision or other emergency, particularly when a driver is injured or unable to call for help. I am concerned that disabling these capabilities based solely on a customer's state of residence could create an unnecessary safety risk and delay emergency response. I understand this is a regulatory dispute, but I believe the safety implications deserve independent review. I am requesting that NHTSA investigate whether Subaru's deactivation of these services creates an unreasonable risk to vehicle occupants and determine whether corrective action is warranted. Vehicle occupants should not lose access to emergency-response capabilities because of a disagreement over state regulations. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2011 Mazda CX-9 Electrical system

Odometer Fraud. The contact purchased a 2011 Mazda CX-9. The vehicle was a private sale. At the time of purchase, the mileage was 109,000. A mileage discrepancy was discovered when a Been Verified report indicated that the mileage was 294,000 in 2024. The contact stated that the seller informed him that she and her fiancé had replaced the cluster gauge.

2020 Mitsubishi Outlander Electrical system Driver assistance

The contact owns a 2020 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the Forward Collision Mitigation warning light illuminated, causing the vehicle to independently brake. The contact referenced NHTSA Campaign Number: 18V620000 (Electrical System, Forward Collision Avoidance); as a possible cause for the failure; however, the VIN was not included in the recall. The contact stated that there was continuous chime during the failure and the vehicle accelerated or decelerated unexpectedly. The dealer was informed of the failure and informed the contact that the front collision mitigation camera needed to be replaced. The failure mileage was 134,000.

2016 Ford Escape Driver assistance

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a distorted image. The dealer was contacted and made aware of the failure. The contact was informed that the part was unavailable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part was unavailable for the recall repair. The failure mileage was approximately 65,000.

2018 Alfa Romeo Stelvio Fuel system

The contact owns a 2018 Alfa Romeo Stelvio. The contact stated that while driving, the vehicle experienced reduced power on several occasions, with the check engine warning light illuminated during the failure. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 24V510000 (Air Bags, Seat Belts) and 25V586000 (Fuel System, Gasoline). The contact associated the failure with NHTSA Campaign Number: 25V586000 (Fuel System, Gasoline). The dealer was contacted for the recall repairs and scheduled a service appointment for March 2, 2027. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs.

2025 Jeep Wrangler 2-Door Engine & cooling Electrical system

The contact owns a 2025 Jeep Wrangler. The contact stated that while driving, the center display screen intermittently froze and became inoperative. The HVAC system was inoperative in cold weather, there were intermittent abnormal sounds, the Hybrid Mode intermittently deactivated, and intermittently stalled. The check engine warning light was illuminated and the message "Service Charging System" and several other unknown messages were displayed. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The failure mileage was approximately 300.

2024 Nissan Rogue Engine & cooling Fuel system

The contact owns a 2024 Nissan Rogue. The contact stated that the vehicle was taken to the dealer, and the contact was informed that the codes displayed were not associated with NHTSA Campaign Number: 26V0810000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING). The contact stated that the throttle body was not closing. The contact associated the failure with NHTSA Campaign Number: 26V081000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING). The manufacturer was contacted and opened a case. The failure mileage was approximately 66,300.

2018 Ram 2500 Brakes

The contact owns a 2018 Ram 2500. The contact stated that while driving 50 MPH with a loaded trailer, the brakes locked while depressing the brake pedal. Additionally, after depressing the accelerator pedal, the vehicle failed to respond. The contact stated that after a while the brakes slowly released, and the contact was able to resume driving. The contact associated the failure with NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the vehicle had previously been repaired under the recall....

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The contact stated that the part that was used to repair the vehicle was the same part as the one that was removed during the repair. The dealer was contacted. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 122,000.

2021 Land Rover Range Rover Sport Phev Electrical system

The contact owns a 2021 Land Rover Range Rover Sport. The contact was notified of NHTSA Campaign Number: 26V248000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the check engine warning light recently became illuminated. The failure mileage was approximately 59,200.

2021 Ford Escape Fuel system Visibility & wipers

The contact owns a 2021 Ford Escape. The contact stated that while attempting to start the vehicle, the windshield wipers became inoperable. The contact stated that while driving, the RPM was fluctuating. The contact received notification of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V117000 (Visibility); however, the parts were not yet available for the recall repairs. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available....

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The contact later called the dealer and was informed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact expressed concerns that the vehicle was unsafe to drive in inclement weather due to the inoperable windshield wipers. The manufacturer was not made aware of the failures. The approximate failure mileage was 143,000.

2025 Audi All-New Q5 Electrical system Wheels & tiresCrash1 injury

The NEW vehicle keeps showing a warning light on the dash saying that the rear wheel bolts are loose two accidents have occurred in a 60 day period, the vehicle has been in for service multiple times and Audi has not found a fix for the safety light warning or found the loose bolts or suspension break issues. The have ignored a vehicle defect notice sent and lawyered up as soon as I said the vehicle was a lemon.

2025 Porsche 992 911 Turbo Steering Driver assistance

On nine (9) separate occasions the vehicle which is equipped with Lane Keep Assist (LKA) automatically and without operator intervention will engage LKA which causes abrupt and at times uncontrolled steering action which totally surprises the operator. This occurs at random times approximately 40 to 50 miles per hour. I have taken this into the dealer to no avail and each time they say, "CAN NOT DUPLICATE." This is a very dangerous safety item which takes temporary control of the car and it takes my action to bring...

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the car back into control again. Very scary and dealer has been zero help in this matter. I have taken this vehicle into the dealership six separate times and contacted Porsche Cars of North America for help in resolving this safety problem with my vehicle. They have continuously said there is nothing wrong with the vehicle and the vehicle is operating as designed. This is a SAFETY PROBLEM that needs to be investigated and solved before someone like me either gets into an accident or gets seriously injured.

2018 Honda Accord Fuel system Driver assistance

SUPPLEMENTAL DATA FOR ACTIVE ODI CASE #[redacted]. P1: SYSTEMIC SAFETY RECALL FALSIFICATION (NHTSA 23V-858) This submission supplements active ODI Case #[redacted] against Honda of Manhasset (Facility #[redacted]). On [redacted], the facility certified Fuel Pump Safety Recall 23V-858 as fully completed to claim warranty credits. Vehicle dashcam recordings irrefutably prove the technician never opened the hood, never disconnected the 12V battery (mandatory safety step to release fuel pressure), and never stood in...

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front of the car. When confronted on [redacted] with video evidence, advisor [[redacted]] manually altered the invoice to "Not Performed", falsely blaming a system error/lack of stock, despite parts records proving the recall kit arrived [redacted]. System admin then issued a corrective invoice "Reprint #1" stating "RECALL NOT PERFORM. PART NOT IN STOCK", dynamic-reopening the VIN nationally to evade corporate detection. This constitutes severe corporate fraud. P2: COMPRESSED ADAS SOFTWARE TOLERANCES AND PROCEDURAL OMISSION The secondary fraud involves an unneeded quote of $1,237.19 and illegal $233.55 diagnostic fee under false pretense of a "bent radar bracket". Independent engineering audit disproved hardware failure, establishing true 0.00° baseline. Technical root cause of DTC P2583-76 was the recall update, migrating the car from the factory 2018 software layout - which possessed a permissive vertical threshold up to ±3.0° - directly to hyper-strict Program ID: 36802-TVA-A190, restricting the window to an unyielding 0.0°±0.1°. Due to suspension settling over 259,258 km, the radar had a natural deviation of -2.25°, which A190 flagged, disabling ACC. On [redacted], the Shop Foreman confessed technicians willfully skip physical radar re-centering protocols because they "take too much time". After manual adjustment back to 0.00°, a 19km road test dynamically cleared DTC [[redacted]] per Honda Bulletin 21-068. Subpoena dealer records for ID A190. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2021 Acura RDX Seats & seat belts

The contact owns a 2021 Acura RDX. The contact stated that the front passenger's side seat belt retractor failed to retract as needed. The vehicle was taken to a dealer and was inspected and repaired. The failure mileage was 42,000

2020 Ford Escape Visibility & wipers

The contact owns a 2020 Ford Escape. The contact stated that while opening the moon roof, the moon roof cover cloth bunched up and blocked the view of the rear glass. The failure mileage was approximately 51,250.

2024 Ford Bronco Sport Engine & cooling

Recall taking too long and over a year

2023 Kia Sorento Electrical system

Subject: Request for Review of Potentially Related Electrical Overheating - Kia Sorento HVAC Harness Recall SC351 / NHTSA 25V649 I am requesting that NHTSA review an electrical overheating issue involving my Kia Sorento and consider whether it could be related to the existing HVAC blower-motor resistor harness recall, SC351 / NHTSA 25V649. My vehicle experienced overheating at a terminal on the main relay in the under-hood fuse box. The overheating spread to and melted part of the fuse box. Kia inspected the...

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vehicle in person and informed me that the overheated relay terminal belongs to a different circuit from the HVAC resistor harness involved in the recall. I understand Kia's position that these are separate circuits. However, I have not received a detailed technical explanation identifying the root cause of the relay terminal overheating or explaining the basis for ruling out any relationship to the recalled wiring defect. Kia has offered approximately $2,200 toward an estimated $3,900 repair through a goodwill program, leaving me responsible for approximately $1,700. I am concerned about both the safety implications of the electrical overheating and whether the problem could be related to a known wiring-harness defect. I am not asserting that the recalled HVAC harness definitively caused the damage. I am asking NHTSA to consider whether this incident warrants further review, whether similar failures have been reported by other Kia Sorento owners, and whether the existing recall adequately addresses the relevant safety defect. I can provide the vehicle identification information, recall information, photographs of the damage, Kia's written communications, and the repair estimate. Thank you for reviewing this potential safety concern.

2024 Volkswagen Atlas Driver assistance

Dash beeps and shows Rear traffic alert currently unavailable, and Maneuver braking function currently not available Infotainment center blinks off and didn't come back up completely black screen Can't access any controls in screen. No radio, no settings

2018 Infiniti QX30 Steering Airbags

The contact owns a 2018 Infiniti QX30. The contact stated that while driving approximately 20-40 MPH, the passenger's air bag warning light illuminated, and the message "Front Left Malfunction - Service Required" was displayed. The contact stated that the failure persisted. The contact stated that the steering wheel made a clicking sound, and while making a turn, the steering wheel felt as if the steering wheel would lock up. The dealer was notified of the failure during an oil change and provided an estimate for a diagnostic test. The failure mileage was 110,315.

2022 Toyota Highlander Transmission & drivetrain

The contact owns a 2022 Toyota Highlander. The contact stated that while driving 40 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that the transmission was shuddering however, the vehicle was able to be driven to the residence. The dealer was contacted and made aware of the failure. The vehicle was taken to the dealer and the dealer associated the failure with the transmission. The manufacturer was contacted and made aware of the failure. The failure mileage was 105,000.