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Latest vehicle complaints

3,581 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2020 Chrysler Pacifica Transmission & drivetrain

While driving on [redacted] in [[redacted]], the van suddenly said "Stop safely, the vehicle will shut off soon". We were in a dangerous spot on a narrow section of the freeway. I was able to turn the van back on and drive for a couple of miles and then it forced me to pull over again. There was a lot of traffic driving by and swerving toward us so I started the car again and made it to an exit, where we were towed to the dealership. The dealership pulled a code P0A43 and noted a rattling sound from the...

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transmission, and a burnt smell/metal contamination in the transmission fluid. The dealership sent the information to the manufacturer for a warranty replacement of the transmission. The manufacturer denied coverage, claiming that the Salvage title voids the warranty. However, this warranty is a result of recall 03A/23V-010, which should remain to be covered by law, regardless of title status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2018 Ford Edge Engine & cooling

On 9/8/2026 the engine lost power almost causing me to be rear ended. I had to pull over and drive home on side streets with my hazards on.This is from a coolant intrusion issue with the motor.

2018 Jeep Cherokee Transmission & drivetrain

My 2018 Jeep Cherokee had Safety Recall 01C completed on [redacted]. According to Stellantis TSB 21-027-26 Rev. A, completing Recall 01C grants the vehicle an unlimited mile warranty extension for mechanical PTU failures. Gresham Jeep diagnosed the vehicle with the exact mechanical failure code, but their DealerConnect system issued a hard block stating "NOT COVERED" due to an administrative "Complete Vehicle" restriction triggered by a reconstructed title. The manufacturer is using global network flags to deny...

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hardware remedies linked to federal safety campaigns. The automated system blockiing of this safety defect remedy is documented on FCA US LLC Coverages Report issued by Dealer 45856-Gresham Chrysler Dodge Jeep Ram on [redacted] for VIN [[redacted]]. The report shows that Safety Recall 01C was successfully launched on [redacted] and executed on this vehicle on [redacted]. Despite meeting the explicit policy criteria in TSB 21-027-26 REV. A. the dealer network terminal triggered a system-wide block code on Labor Operation Number (LOP) [redacted] (Power Transfer Unit Replace- 3.2L Engine) returnign a LOP Coverage Result of "NOT COVERED UNDER WARRANTY OR SERVICE CONTRACT" due to state title marker profile restriction categorized as "Complete Vehicle." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2016 Ford Edge Engine & cooling

The contact owns a 2016 Ford Edge. The contact stated that while starting the vehicle, the engine shook violently. While driving 55 MPH, the check engine warning light illuminated. The vehicle was taken to a service center, where it was diagnosed and determined that the engine was cracked, and coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The failure mileage was approximately 169,761.

2021 Nissan Rogue Seats & seat belts

When i drive my seats moves / slides back and forth when i accelerate and brake . My car is new to me and i purchased extended warranty . However dealership charged me 215 to diagnosis is to tell me not covered . Then quoted me almost 5 thousand to repair the seat and the heated seat is not working either. It is safety issue to me to drive a car with a seat moving forward and backward when I'm braking and accelerating. I told dealership obviously something is defective as this is not from wear and tear and they still insist it is not under warranty nothing they can do .

2018 Jeep Grand Cherokee Brakes

My 2018 Jeep Grand Cherokee is subject to FCA recall 94B (NHTSA 24V-838) for an HCU/ABS module that may falsely read pressure in the primary circuit. In June 2025, while driving, the ABS and traction-control warning lights illuminated. On June 30, 2025, an authorized Jeep dealer inspected the vehicle, found an internal fault in the ABS unit, and replaced the ABS/HCU unit. The dealer invoice also records, for Safety Recall 94B, 'NO PARTS AVAILABLE TO PERFORM THE RECALL,' so the free recall remedy could not be...

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performed and I paid $1,791.81 for the replacement. With the ABS light on, my anti-lock brakes and stability control were disabled; I did not consider the vehicle safe to keep driving my family in that condition. I later filed a recall reimbursement claim (FCA Case No. 98253756). FCA denied it on the sole ground that the vehicle 'is not shifting out of park,' and said the dealer confirmed that. My documented failure was the warning-light / loss-of-ABS-and-ESC manifestation that NHTSA's own Part 573 report for 24V-838 lists - not the shift-out-of-Park consequence. I am reporting both the safety defect as it manifested on my vehicle and FCA's denial of reimbursement for a repair that addressed that manifestation when no recall remedy parts were available. On November 9, 2026, a Jeep Customer Care supervisor upheld the denial on a different ground, stating the repair 'is not covered within the scope of Recall 94B,' after the original denial had rested on the vehicle not shifting out of park.

2019 Nissan Leaf Electrical system Fuel system

Vehicle: 2019 Nissan Leaf S, 40 kWh, VIN [[redacted]], ~110,000 miles. Recall 24V-700 / R24B2 applies to this VIN. On [redacted] the car was towed dead to Stevens Creek Nissan, [[redacted]]. The dealer recommends replacement of the main EV battery. Nissan Consumer Affairs denied coverage [redacted] as out of warranty (case no. [redacted]). On [redacted] the dealer installed the recall software. The original battery-failure trouble code then cleared, but diagnostics still show a battery problem and the dealer cannot...

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identify the exact fault. The dealer refuses to perform the 20-25 mile drive cycle and code check that Nissan's own recall remedy requires, citing vibration from a failed motor mount, and instead demands $1,100 from me for a teardown to determine whether the failure is recall-related. The dealer also withholds the diagnostic trouble code unless I pay a $350 diagnostic fee, although the DTC check is part of the free recall remedy. The dealer requires pickup by Tuesday [redacted] or a $250 storage fee applies. I am asking NHTSA to record a failure to provide the recall remedy: direct the dealer to complete the drive cycle / DTC check, or authorize and pay for the teardown, and release the DTC. The car is drivable - dealer staff drove it on the lot Nov 6. Buyback floor: I will accept a repurchase only at $6,500 or more. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2022 Volkswagen Atlas Body, doors & structure

The contact owns a 2022 Volkswagen Atlas. The contact stated that while the vehicle was parked, the contact attempted to open the hood to inspect the battery, but the hood failed to open. The vehicle was taken to the dealer, where it was determined that the hood latch cable was fractured and needed to be replaced. The dealer notified the manufacturer of the failure. The failure mileage was 45,641.

2020 Ford Escape Engine & cooling Fuel system

The contact owns a 2020 Ford Escape. The contact stated that the vehicle was taken to the dealer due to exhaust fumes entering the cabin of the vehicle. The contact stated that the check engine warning light was illuminated. Additionally, while the heater was activated, there was an exhaust odor entering the cabin of the vehicle. The dealer informed the contact a thorough inspection was needed to determine the cause of the failure. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System,...

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Gasoline); however, the part to complete the recall repair was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 90,000.

2023 Land Rover Defender 90 Electrical system

DC/DC converter failure, left my wife stranded. Software update failed to fix. Car is undrivable. Land Rover won't assist with towing or paying for repairs even though this issue is covered under NHTSA Recall Number 26V-248.

2021 Toyota Highlander Transmission & drivetrain

The contact owns a 2021 Toyota Highlander. The contact stated that while depressing the accelerator pedal, the vehicle made an abnormal whining and grinding sound. The contact associated the failure with Toyota TSB Number: 0008-21. The manufacturer was notified of the failure by telephone and referred the contact to the dealer for a diagnostic test to evaluate coverage. The vehicle was taken to the dealer, where the failure was confirmed during a test drive. The dealer determined that the transmission failed and...

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required replacement. The contact was advised that the manufacturer had covered out-of-warranty repairs for other vehicles under the TSB. The contact called back the manufacturer; however, coverage was denied. The failure mileage was approximately 69,900.

2022 Ford Edge Transmission & drivetrain Engine & cooling

I was going about 80 on the interstate and it just started to lurch and hard shift until I took the next exit. Got up to a stoplight went to go. The engine kept revving, but the car would not move. Had trouble shifting did another hard shift finally got it to drive and got home even though it was grinding and retching the whole time which would've been about another 2 miles and then I went to back into my parking spot at home and the car would not move. It would not go forward. It would not go backwards. I couldn't...

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put it in neutral and push it. It just would not shift gears no matter what I did I've had my insurance tow it to the Ford dealership. They called me back a couple days later saying that there was catastrophic failure in the transmission the driver solenoid or the drive, solenoid, neutral, solenoid, and reverse solenoid. We're all gone and there's a bunch of metal in spots where there should be fluid and quoted me 13 grand for a transmission.

2025 Nissan Pathfinder Driver assistance

When driving with cruise control it the car will beep and disengage the cruise control with error message on the Dash. the error seems to clear after shutting off the car and turning back on the car. This Frequently happens when I am driving with cruise control on for a 30 mile trip and nothing is in front of me and the sun is behind me.

2014 Ford Escape Engine & cooling

2014 Ford Escape 1.6L EcoBoost - Coolant System Failure Following Safety Recall 17S09 I own a 2014 Ford Escape equipped with the 1.6L EcoBoost engine. My vehicle is experiencing a significant coolant leak involving a broken coolant outlet flange located near the cylinder head. Before the failure, my vehicle's cabin heater stopped producing heat for several days. Shortly afterward, the dashboard displayed a high-temperature warning instructing me to stop the vehicle. I pulled over and shut off the engine almost...

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immediately. My mechanic inspected the vehicle and identified a significant coolant leak from the coolant outlet flange. The plastic component was broken, and the attached hose also requires replacement. The estimated repair cost is approximately $1,600. I contacted Ford regarding Safety Recall 17S09, which concerns the cooling system and the risk of cylinder-head overheating in certain 2014 Ford Escape 1.6L EcoBoost vehicles. Ford Corporate verbally confirmed that Recall 17S09 was performed at Gwinnett Place Ford and that a coolant kit was replaced. Ford also provided the following historical information: * June 6, 2017: 17S09 pressure test performed; no concern found. * January 2018: Coolant kit and exhaust gas recirculation kit installation recorded by the dealership. Despite multiple calls, Ford has been unable to provide me with written documentation, detailed repair records, or a list of the components installed during the recall repair. The dealership has also been unable to retrieve the original repair order because its database does not go back far enough. I am concerned that the current coolant-system failure may involve a component affected by, or related to, the previous recall repair. I cannot independently establish whether the failed coolant outlet flange was replaced or modified during the recall because Ford has

2022 Dodge Challenger (driver)Electrical system

The contact owns a 2022 Dodge Challenger. The contact stated that while driving and making a turn, the vehicle turned off unintendedly, and the wheels locked up. The vehicle came to a stop with several warning lights illuminated. The vehicle was restarted after approximately 15 minutes. The manufacturer was notified of the failure. The vehicle was taken to the dealer prior to the failure; however, the dealer was unable to duplicate the failure. The failure mileage was approximately 48,000.

2025 Kia Sorento Hybrid Acceleration & cruise control Engine & cooling Fuel system

FAILED COMPONENT: Fuel rail pressure sensor (DTC P019100), 2025 Kia Sorento. Dealer (Kia of Glendale) replaced it [redacted]; the original part should be with the dealer or Kia. I have both repair orders and videos of two incidents. SAFETY RISK: On [redacted], climbing a hill on [[redacted]], the car would not exceed ~14 mph. 5-10 minutes later, entering the freeway, it would not exceed ~12 mph. On [redacted] recurred: the car lurched, dropped from ~20 mph, surged to ~33 mph, then lost speed to 0. My wife pulled...

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over and it shut off once stopped. Shortly after, it lost power on a hill and regained it with a lurch. Both on video. No crash, fire or injury. REPRODUCED/CONFIRMED BY DEALER: Not at first. I brought it in [redacted] and was told [redacted] that a 50-mile test drive found nothing, but the repair order shows 26,319 in and 26,321 out: 2 miles. It failed again [redacted] and was towed in. The dealer then pulled P019100 and replaced the sensor. That repair order says a road test was done but gives no distance (26,594 in, 26,602 out: 8 miles total). OTHER INSPECTIONS: Kia America consumer affairs reviewed my complaint and paperwork. No police or insurance involvement. WARNING LAMPS: None. No lights or messages appeared before or during any failure. The first symptom was sudden loss of acceleration on [redacted]. I am filing so NHTSA has this on record, including the gap between the claimed 50-mile test and the documented 2 miles, whether or not the repair resolves the defect. I am concerned that the same fault could affect other Sorento owners, because the sensor failed without any dashboard warning and left the car unable to maintain highway speed. The first dealer visit also failed to catch it, which suggests the problem may be hard to reproduce in a short test. I am asking NHTSA to review this report alongside any other complaints about fuel rail pressure sensor failures on this model. My wife stopped driving our son in it after the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2018 Jeep Compass Transmission & drivetrain Electrical system Engine & cooling

This vehicle has had multiple electrical issues since time of purchase in 2020. It has been serviced at 3 different jeep dealerships and nobody can seem to resolve the issues. when it was first purchased it would have an issue where after i started it, every warning light and message would flash, the radio would keep restarting, and the vehicle would not let me turn it off. all of this would happen simultaneously. It then sometimes would start and be normal, but the battery and auto start stop light would come on,...

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then it would pop up with a message that says stop vehicle safely, vehicle will shut off soon. It has also given us issues where it would not start at all, no lights would come on like it was dead. More recently, after an 1.5 hour drive, after shutting it off to run in the store, it did not restart when i came back out. No lights would come on at all. We jump started it and tested the main battery, auxiliary battery, and the alternator; and all tested fine. Now neither my main headlights will come on when i start it, nor any of my dashboard lights, but the radio and all other lights still work

2026 Lexus GX 550Other & unknown

Panoramic Sunroof cracking "exploding" upon extreme shift in temperatures. Lexus GX 550 Luxury+ brand new, 900 miles. There are complaints online about this happening to others as well.

2023 Jeep Grand Cherokee L Seats & seat belts

I own a 2023 Jeep Grand Cherokee Summit with approximately 63,556 miles. The driver's seat has developed an apparent malfunction involving the lumbar support or massage system. The seat remains excessively inflated even after the vehicle is turned off and the Comfort settings are disabled. The seatback visibly bulges outward, and the rear plastic trim panel has detached, exposing internal seat components, wiring, and mechanisms. I am concerned that this malfunction could affect the driver's seating position and comfort while operating the vehicle. The problem has not resolved after disabling the Comfort settings. I am requesting that NHTSA investigate this potential safety defect.

2017 Ford Escape Engine & cooling

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the engine misfired, and the vehicle hesitated and stalled. The vehicle was towed to the residence twice. The vehicle was later driven to the local dealer, where it was diagnosed that there was coolant intrusion into the engine cylinders. The contact was advised that the engine needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 69,324.