Latest vehicle complaints

replacement of the entire structural support assembly at an estimated cost of $3,374.54. I am concerned that a structural component supporting the steering column has apparently failed in a vehicle with no collision history.

occasionally stalled and shut off unexpectedly. There was an abnormal odor coming from the vehicle which was associated with the radiator. Additionally, Bluetooth calls were dropped, a key fob failed to be recognized by the vehicle, and the TPMS readings were incorrect. The contact also stated that the windshield wiper malfunctioned, and that the remote control needed a battery replacement at the time of purchase, and that the vehicle was pulling to one side whenever the brake pedal was depressed. The vehicle was taken to the dealer, but the dealer was unable to determine the cause of the failure. The dealer associated the failure with a sensor caused by the rain. The corporate office was contacted by phone about a buyback. The approximate failure mileage was 44,011.

a hairline crack in the cylinder head, directly onto the hot exhaust manifold. The engine was also about one quart low on oil. The shop recommended replacing the cylinder head assembly, at a cost of about $5,700 before tax. Oil leaking onto the exhaust manifold is a fire hazard, and the smoke could reduce visibility for other drivers. Many other owners of 2018-2020 CX-5s with this engine have reported the same cracked cylinder head failure. I contacted Mazda Customer Experience (case number [redacted]) to request assistance. Mazda declined because the repair was diagnosed and performed by an independent shop rather than a Mazda dealer. I'm submitting this complaint so NHTSA can evaluate whether this cylinder head failure is a safety defect that warrants a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

portion of it becomes fully detached while driving, it could be projected into traffic and strike a following vehicle. This presents a risk of property damage, driver distraction, loss of vehicle control, or a secondary collision involving other motorists. The vehicle has not been involved in a collision, and the condition appears to be related to the design or durability of the retaining clips and attachment points rather than accidental damage. I believe this issue may affect other vehicles of the same model and should be investigated for its potential safety implications.

successful. I first became aware of it based on a rev match error and an emissions system error being thrown at the same time, and then the engine started to overheat when it was started from cold. I could get the engine temperature to come down by manually engaging the air conditioning. This was some type of cooling system error as well, but I didn't see that on the checklist above. The dealership has confirmed the error and reproduced it. It is currently still at the dealer and is available for inspection.

happened twice. Wet or rainy conditions appear to make it worse. Stalling in traffic results in loss of power steering and brake assist and is a safety hazard. The vehicle has been to Volkswagen dealers six times for this complaint with no lasting repair: a wiring harness repair at Freehold VW ([redacted]); a boost pressure sensor diagnosis ([redacted]); an overlay harness, ECM-related repairs, and ECM software update under emissions recall 23EO ([redacted]); boost pressure sensor replacement ([redacted]); airflow meter replacement and harness repair ([redacted]); and re-pinning of loose connections at the ECM connector for the G31 boost pressure sensor ([redacted]), all at World VW in [[redacted]]. Fault code P0236 (turbocharger boost sensor circuit) has been recorded on every visit; P2261 was also recorded. The check engine light, EPC light, and stalling have all returned since the [redacted] repair. Current mileage is approximately 27,800. Repair orders are available on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

uphill), I put the car into manual mode to determine if I could manually shift down or not, it would not downshift. Attempting to downshift to gears 4, 3, 2, or 1 was not possible, the lowest gear was gear 5 and the engine had no torque to get up the hill that it was seized on. The 2019 Toyota Highlander was serviced for the automatic transmission fluid at 100K miles and failed at about 120,450 miles.

vehicle was safe to drive even though the noise remained so I drove it. About a week ago, I had an error light come on and the car started to shut off without warning. The error said auto shut/off was disabled due to an engine issue - but no check engine light. I was almost rear ended twice when slowing the car down at a red light due to the car shutting off without warning when driving under 5-10mph or parking. I scheduled an appointment to take the car back in to address the error. Before the appointment, the car registered a check engine light. I called back and the dealership allowed me to bring the car in right away. The diagnosis stated I needed a few things, but specifically a new steering rack. They said there was "wear" on the rack but didn't provide any additional details (car has 121k miles). I called VW to inquire on potential recalls and learned about the steering rack mount/assembly (i forget exact terminology) recall but was informed the actual steering rack was not in the recall. I recited the symptoms I was reporting to the dealership months ago to the rep (case 07823488 and 07825005) and confirmed those are the symptoms listed in the recall but only for the mount. VW should have the entire steering rack and assembly covered in a recall because damage/wear to an assembly can put stress on the full rack causing a safety issue. Thank goodness my kids and I were not rear-ended by the auto shutoff but it could have been worse.

and GMC customer service confirm this. GMC told me to request goodwill assistance at the dealership which the service provider had never heard of before. I can provide all documentation needed. I had recurring P1098, followed by a reduced engine power warning and unusually loud radiator fans. I figured it may be the coolant control valve and found Special Coverage N252508341. I created an open case with GM and took it to the dealership. The dealership was ambiguous about the issue and quoted me over 2,000 dollars just for further diagnostics citing "Coolant" and "Valve" in the documentation. They also said once they find the issue it would be "more." I took it to a 3rd party mechanic for an actual understanding of the issue. The mechanic found that the issue was the coolant control valve, which I have in documentation, and recommend a clear understanding of the repair and quote for the repair.

components to move out of their proper positions. On one side, a displaced shackle has rubbed against and worn into the frame, indicating that this contact occurred before I discovered the damage. I purchased this trailer new. It has never been overloaded or abused, and is in good condition. I am particularly concerned that the frame steel appears considerably thinner than the suspension mounting hardware attached to it. The fact that the frame failed at nearly identical locations on both sides raises serious questions about the strength and reinforcement of these critical suspension attachment points. A failure of this nature while traveling at highway speeds could allow an axle to shift, causing trailer instability, swerving, or loss of control, potentially endangering other motorists. I contacted Cynergy Cargo on October 28, 2026, provided photographs, and requested an explanation. The company acknowledged my concerns and referred the matter to its owner for review. I have been advised not to tow the trailer until it has been professionally inspected and determined safe. I request that NHTSA investigate whether this represents a potential structural safety defect that could affect other Cynergy Cargo trailers.

Zero warning lamps or prior symptoms occurred. DEALER & MANUFACTURER ACTION: Genesis Service Center in [[redacted]] inspected the car on [redacted] and quoted ~$3,000 out-of-pocket. Pre-drop-off photos confirm the crack originates at the rubber seal. Genesis Corporate Consumer Affairs (Case # [redacted], Specialist [[redacted]]) issued an official written refusal of factory warranty coverage on [redacted], citing "outside influence." POOR GLASS ENGINEERING & CABIN SAFETY RISK: Genesis's refusal to provide warranty coverage on the basis that a microscopic ~1 mm surface mark caused total structural glass failure is a direct admission of inadequate glass quality and severe design vulnerability. It acknowledges that the panoramic roof panel lacks basic structural tolerance for routine daily driving. Compounding this primary engineering defect, there is ZERO secondary structural protection: the interior retractable fabric sunshade is non-structural, non-airtight, and incapable of stopping falling glass shards. Catastrophic failure of a fragile roof panel directly exposes cabin occupants to falling debris at highway speeds, creating severe driver distraction, injury risks, potential loss of control, and hazards to trailing traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

prevent engine fires. This unauthorized, un-fused modification caused a severe electrical short and a subsequent thermal fire incident under the hood. The fire physically melted and destroyed the recall component and adjacent wiring infrastructure. The dealership and corporate office are now refusing to fix the fire damage they caused unless I pay out of pocket. I request an immediate federal investigation into this hazardous repair practice that completely compromised a critical safety recall remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

however, the voltage went from 12.5 volts to 11.7 volts in three days. The check engine warning light was illuminated, and the messages "Battery Needs Charging" and "Battery Low" were displayed. The vehicle was returned to the dealer a third time and remained for additional diagnostic tests. The manufacturer was notified of the failure by the dealer. The failure mileage was 791.