Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

Live from NHTSA

Latest vehicle complaints

3,679 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2024 Tesla Model Y (all Variants)SuspensionCrash3 injuries

I am reporting a potentially serious rear suspension safety defect involving a 2024 Tesla Model Y manufactured in January 2024. On August 22, 2026, during tire service, technicians demonstrated excessive movement of the right-rear wheel while applying torque. I observed the entire wheel visibly shifting relative to the wheel opening and recorded the movement on video. I postponed a prepaid wheel alignment and scheduled a Tesla inspection. Tesla subsequently confirmed excessive play in the right-rear upper ball...

Read the full complaint

joint and replaced it. During this repair, Tesla discovered that the retaining nut was missing from the right-rear upper fore-link-to-subframe connection and that the corresponding subframe mounting hole was elongated. A missing suspension retaining nut and elongated mounting hole could compromise the structural integrity of the rear suspension, potentially causing instability or suspension separation while driving. The vehicle sustained a rear-end collision on May 29, 2026, but remained drivable without observable suspension symptoms immediately afterward. The cause of the subsequently discovered damage remains undetermined. Tesla denied coverage for the subframe. Tesla's service documentation shows that the rear upper fore-link tightening specification increased from 76 Nm to 84 Nm on October 25, 2023, before this vehicle was manufactured. I request investigation into whether inadequate fastener retention, loss of clamping force, or an assembly or design defect could contribute to this failure. The vehicle remains unrepaired at a Tesla-certified collision facility in Massachusetts, with the damaged subframe available for inspection. I request that NHTSA investigate this potential safety defect, examine similar complaints, and consider inspecting the vehicle before the damaged components are removed or discarded. Photographs, video, technician findings, and repair estimates are available upon request.

Filed Incident SuspensionNHTSA 11774206
2025 Alfa Romeo TonaleTransmission & drivetrainElectrical systemCrash

On [redacted], my 2025 Alfa Romeo Tonale unexpectedly moved forward when I attempted to shift into reverse while parked in a residential driveway during a DoorDash delivery. The vehicle struck the garage door, causing damage. The cause remains unknown. On [redacted] the front passenger tire failed and was replaced. On [redacted] the vehicle became completely inoperable following an apparent transmission failure and was towed to Performance Alfa Romeo of [[redacted]]. The vehicle remained there approximately two...

Read the full complaint

weeks without resolution. Service personnel initially stated it was undrivable due to a headlamp/fuse issue, then claimed it was drivable without performing the stated repair. On [redacted] Amwell Auto Clinic scanned 27 vehicle systems and documented numerous fault codes involving steering, ABS, electronic stability control, braking signals, and hybrid electronics, including a high-voltage system interlock code. The diagnostic report is attached. On [redacted], the vehicle was towed to Alfa Romeo of [[redacted]]. The dealership documented and repaired a failed 12V battery and an oil pan leak. As of [redacted], the vehicle has been out of service for 64 days. Although the dealership says it is ready, the original incident involving unexpected forward movement while in reverse remains unexplained. Despite repeated requests, service personnel responded with vague statements such as "I'll try" and "I'll ask my manager." No documented investigation into this specific malfunction, technical explanation, or confirmation that it has been resolved has been provided. I fear the vehicle could unexpectedly move in the opposite direction of the selected gear again, potentially causing serious injury or another collision. I request that NHTSA investigate this potential safety defect. Diagnostic reports and dealership service records are attached. The police report was amended on [redacted] to document my account of the reverse-gear incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Power train · Electrical system · Unknown or otherNHTSA 11774203
2020 Ford EdgeTransmission & drivetrain

In August 2025 I received emails regarding 3 recall alerts specific to my vin and I took screenshots of them that have the date and my vin along with the 4 recalls. They are 20S49, 21S02, and 20C19 and 25S72. I immediately called Ricart Ford to get this issue resolved. They placed me on hold, and the recalls were removed from my vin. These repairs have never been completed nor were they ever fixed. The Transmission on this vehicle is terrible, and they know it, but my guess is it would cost Ford too much many to...

Read the full complaint

repair all of these vehicles. I do have proof of these previous recalls and these are unresolved issues and a hazard. If Ford refuses to fix the transmission and rear drive axle I will obtain legal counsel as this is dangerous. I have also had this vehicle in for another repair that was included in these recalls. Charged $2500 told the dealership the car runs the same and they refused to return the calls.

Filed Incident Power trainNHTSA 11774201
2018 Ford EscapeEngine & cooling

I suffered catastrophic engine misfires with a sudden loss of power and white smoke coming from the exhaust. This was due to a design flaw in the Ford ecoboost 1.5l engine which allowed coolant into the #3 cylinder.

Filed Incident EngineNHTSA 11774199
2023 GMC Sierra 1500Engine & cooling

My truck's engine failed in April 2026 and was replaced. Approximately 7,000 miles later, the replacement engine failed as well. After bringing the vehicle to the dealership for another engine replacement, the newly installed engine seized during the dealer's test drive before the repair could even be completed. As a result, I am facing additional delays and have been without a reliable vehicle for an extended period.

Filed Incident EngineNHTSA 11774198
2021 Ram 2500Driver assistance

The contact owns a 2021 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was inoperable. The dealer was contacted and informed the contact that only three parts could be ordered monthly, and the contact was placed on a waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 70,000.

Filed Incident Back over preventionNHTSA 11774197
2027 Cadillac EscaladeEngine & cooling

Driving on the freeway and the engine started limping and a warning came up On the dash of reduced acceleration and the check engine light came on

Filed Incident EngineNHTSA 11774195
2016 Ford EscapeDriver assistance

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera intermittently failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 80,000.

Filed Incident Back over preventionNHTSA 11774192
2025 Hyundai Santa FEElectrical system

with not warming the vehicle would not start using the standard FOB. It would not be recognized. Fortunately, we had an alternative Digital Card (which is NOT standard equipment) that allowed us to start and drive the vehicle. Upon calling Hyundai support we were instructed to take the vehicle to the nearest Hyundai dealership for diagnosis. The diagnosis was a failed BDC (Body Domain Controller). This part took a week to arrive at the dealership and subsequent repairs were made. The dealership indicated that...

Read the full complaint

they had seen this problem before, but no service advisories from Hyundai were available for this issue. I have asked Hyundai for an explanation and nothing has been forthcoming. My primary issue with this problem is that if I had not acquired a digital card, at an additional cost of approximately $200, we would have been stranded, with no manner in which to start or drive the vehicle. There were no indications of a problem, no alerts in car, and no alerts via the My Hyundai web site via the internal diagnostics. The BDC just failed, with no explanation. Without any type of explanation or diagnostic information, who knows if or when this could occur again, and where.

Filed Incident Electrical systemNHTSA 11774189
2022 Chrysler PacificaTransmission & drivetrainElectrical systemFuel system

The vehicle experienced a concurrent failure of the high-voltage traction battery pack and the High-Voltage Battery Coolant Heater (Diagnostic Trouble Code P0E15). The electric battery coolant heater is a critical component of the high-voltage battery thermal management loop and vehicle cabin heating/defrosting system. When this heater fails, the high-voltage battery cannot regulate cell temperatures in colder ambient conditions, which disables electric propulsion mode, triggers powertrain limp-mode/reduced...

Read the full complaint

propulsion warnings, and leaves the vehicle unable to clear or defrost the windshield in freezing temperatures. A sudden loss of propulsion power in traffic or loss of windshield visibility during cold weather presents severe safety hazards. The manufacturer approved the traction battery pack under warranty but denied statutory coverage for the concurrently failed high-voltage coolant heater, leaving the vehicle disassembled and inoperable.

Filed Incident Power train · Electrical system · Fuel / propulsion systemNHTSA 11774188
2023 Chevrolet Bolt EVElectrical system

THE VEHICLE EXPERIENCES AN INTERMITTENT COMPLETE LOSS OF REARVIEW VISIBILITY WHILE REVERSING, DISPLAYING A BLANK SCREEN AND A RED WARNING TRIANGLE. THIS is a severe safety hazard that violates FMVSS111. The dealership held the vehicle for more than three weeks due to extensive dashboard while wiring harness failures on the communication loop. Yet GM has failed to issue a safety recall.

Filed Incident Electrical systemNHTSA 11774187
2023 Honda Civic HatchbackTransmission & drivetrain

Premature clutch failure. No longer available for inspection as the car has since been repaired. Safety of myself and family put at risk due to clutch failure/slippage as car was unable to hold a gear resulting in the inability to accelerate properly. Additionally, safety of others was put at risk as the failure to hold a gear resulted in car not accelerating properly potentially resulting in a rear end collision. Problem was confirmed by dealer and independent repair shop. Vehicle was inspected at a certified...

Read the full complaint

honda dealership and required repair. Due to the estimated cost of the repair through the dealership ($7995), car was repaired through an outside mechanic. There were no warning laps, messages, or symptoms prior to the failure that first appeared on or around 9/14/2026

Filed Incident Power trainNHTSA 11774186
2020 Kia SportageSteeringEngine & coolingFuel system

"While driving to work and actively attempting to pass another vehicle, the battery light suddenly illuminated out of nowhere. A short time later, while slowing down at a stoplight coming into town, the engine completely stalled out and died in the middle of a busy, active intersection. I lost all acceleration and power steering capabilities, and narrowly avoided an accident while coasting blindly across traffic to safety. The vehicle has had a chronic, active P0420 Catalytic Converter efficiency code caused by a...

Read the full complaint

known Kia manufacturing defect of massive, excessive oil consumption (requiring constant oil additions to maintain operation). The excessive oil burning directly fouled the exhaust and caused this sudden, life-threatening engine failure on a public roadway."

Filed Incident Steering · Engine · Fuel / propulsion systemNHTSA 11774185
2018 Nissan LeafElectrical systemFuel system

My High Voltage battery failed on my car at ~50k miles in 2022. Nissan replaced the battery under warranty. It has failed again now at 110k miles and is way worse than the previous failure. The car will abruptly shut down under load on hills or high speeds on the highway and I will get a P33ED battery fault code. Nissan customer service told me they would offer assistance and after 2 months of waiting on them to find the part number for the battery, they now informed me they won't help. After doing some...

Read the full complaint

research, there is a recall out for 2019-2022 Nissan leafs with possible fire related issues because of the batteries and the P33ED code that i am getting is directly related to this recall. I believe I have a recalled battery in my vehicle but Nissan won't offer any assistance because my VIN isn't necessarily recalled. I feel unsafe to charge or operate this car, especially under any type of speed or load and Nissan is offering no assistance in repairing the vehicle or even verifying the battery manufacturer date.

Filed Incident Electrical system · Fuel / propulsion systemNHTSA 11774184
2023 Land Rover Defender 90Engine & cooling

The contact owns a 2023 Land Rover Defender. The contact stated that while driving 67 MPH, the vehicle lost automotive power, and all electrical features shut off. The vehicle was towed to a dealer where it was diagnosed, and the contact was informed that the failure was not duplicated. The vehicle was towed to another dealer to be diagnosed, and the contact was informed that the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was 43,000.

Filed Incident EngineNHTSA 11774183
2019 Ford ExpeditionSeats & seat belts

While driving down the road on August 16, 2026, our front seat belt exploded and the tightened down on my daughter. There was a poof of smoke, smell of an explosive, and my daughter complained of pressure on her abdomen and shoulder. It was frightening! Equally as frightening has been the experience dealing with Ford. We have been without our FAMILY vehicle for 73 days! Multiple calls to Ford with no follow through. At first a local dealership gave us a loaner, but in time they have now added ridiculous mileage...

Read the full complaint

limit restrictions and the inability for us to leave the state. (We are near neighboring states where family lives.) Last communication was parts would be shipped end of September. It's now the end of October and no update has been communicated. Considering this recall has been ongoing since February 2024 I'm having little hope this will be taken care of soon. In the meantime those of us with actual explosions and inoperable seatbelts are being given the same treatment & accommodations of those that are driving with working (ticking time bomb) seatbelts. When I first took it in the dealership claimed they had never heard of one actually exploding. I now know they have a second one sitting inoperable as well. Ford owners need help putting the pressure on Ford! Our calls, our inconvenience, our safety is NOT being handled.

Filed Incident Seat beltsNHTSA 11774182
2025 Kia Carnival HevElectrical system

The contact owns 2025 Kia Carnival Hybrid. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle unexpectedly switched to Safe Mode and decelerated. In addition, the check the hybrid system and the message to "Stop the Vehicle" was displayed. The vehicle was taken to the dealer and the vehicle was repaired. The contact stated that the hybrid system was repaired and the vehicle was repaired; however, the...

Read the full complaint

failure reoccurred. The contact stated that the failure also occurred while accelerating from the vehicle idling. The contact stated that the failure was a known failure with the vehicle. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 16,000.

Filed Incident Electrical systemNHTSA 11774181
2019 Ford F-150Transmission & drivetrainEngine & cooling

I am filing a safety complaint regarding a known manufacturing defect in the Variable Cam Timing (VCT) system of my 2019 Ford F-150 equipped with the 2nd Generation 3.5L EcoBoost engine. The vehicle currently has approximately 80,000 miles. The vehicle is experiencing severe cam phaser degradation due to failing internal locking pins, a widespread issue previously acknowledged by Ford under Customer Satisfaction Program 21N03. This mechanical failure causes a violent rattling noise upon cold starts, indicating a...

Read the full complaint

lack of oil pressure retention. More critically, as the component degradation worsens, it causes significant engine lag, severe hesitation during acceleration, and intermittent stalling. This presents a severe safety hazard, as the vehicle has experienced sudden power loss and hesitation while attempting to merge into high-speed highway traffic and execute turns, creating an immediate risk of a collision. Despite this being a well-documented factory defect in the 2017-2019 model years, Ford corporate has declined out-of-warranty or goodwill assistance to resolve the issue. I am requesting that the NHTSA investigate this systemic powertrain defect, as the unpredictable loss of propulsion and stalling poses a direct threat to driver and passenger safety.

Filed Incident Power train · EngineNHTSA 11774178
2021 Cadillac EscaladeElectrical system

I own a 2021 Cadillac Escalade Premium Luxury with approximately 47,000 miles. On Oct 11, 2026, after stopping for gas, I noticed shortly after driving away that my entire digital instrument cluster was black. I had no speedometer, fuel gauge, mileage display, or dashboard warning indicators, although the center infotainment screen worked. I do not know whether the display went black when I restarted the vehicle or while driving; I discovered it while driving. The display worked again after I shut off and restarted...

Read the full complaint

the vehicle after a few hours. I scheduled an appointment with Cadillac of Calabasas on Oct 11, but the earliest available appointment was Oct 21, 10 days later. Around Oct 13, my vehicle also displayed a "Service Driver Assist System" warning, which returned on Oct 22. When I brought my vehicle to Cadillac of Calabasas on Oct 20 (trying to drop off a day early), the advisor checked for open recalls and said there were none. He incorrectly stated my warranty expired in July 2025; Cadillac corporate later confirmed my CPO warranty expired July 11, 2026. I was told the dealership was backed up at least another week and everything would be paid out of pocket. No diagnosis or repair was completed as I could not leave my car for a week. Despite multiple contacts with Cadillac Customer Assistance (case 116067222), these problems remain unresolved. I have photographs and video documenting the instrument cluster blackout and driver-assistance warning and can provide them upon request. I am concerned about losing critical driving information and the reliability of my vehicle's driver-assistance systems. I am requesting NHTSA investigate these potential safety defects.

Filed Incident Electrical systemNHTSA 11774176
2021 Chrysler PacificaElectrical systemEngine & coolingFuel system

We received a recall paper in the mail to stop driving our vehicle, and take it to the nearest Chrysler dealership to have our 2021 hybrid pacifica van hybrid battery for a software update and monitor of the hybrid battery replacement for a recall 52D. Because the hybrid battery will catch fire. We took it in, they updated the software and said it passed. We drove it not even a month and the check engine light came on. We took it back and they said our hybrid battery needs replaced, a code POBBE that ties to recall...

Read the full complaint

52d but said its not covered under the recall, and we will have to pay out of pocket. We have been back and forth for over 3 to 4 months because Chrysler, Stellantis, & Mopar keeps denying the replacement of the hybrid battery because they say it passed after the check for the recall, our vin does not match for the recall, our van is over the warranty miles. The last call they gave us a new case # which this is our 4th one and told us to go take it back to the dealership and have them run a diagnosis again to see what it says. We did that and the same code comes back. The dealership opened a STAR case and told us to call Chrysler recall division. We did, she gave us a new case number and told us that a case manager will call us. In the mean time the dealership is waiting and has our van because its a fire recall and hoping that all of the above companies that are responsible for this recall make this right. Please help with this serious matter. Thank you

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 11774175

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience