Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

Live from NHTSA

Latest vehicle complaints

3,581 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2017 Hyundai Santa FE SportEngine & coolingFuel system

On [[redacted]], at approximately [[redacted]], I was driving my 2017 Hyundai Santa Fe Sport when the vehicle unexpectedly lost power and became inoperable. Approximately 220 miles before this incident, I had taken the vehicle to an authorized Hyundai dealership for the 9C2 update after receiving a notification from Hyundai by mail. Before that service, the vehicle had been operating without noticeable engine performance problems. Following the breakdown, the dealership identified significant engine damage,...

Read the full complaint

including a damaged piston and a high-pressure fuel pump failure. Hyundai has denied a connection between the failure and the update. I am reporting this incident because the unexpected loss of vehicle power while driving created a potentially dangerous situation. I am requesting that this failure be documented and evaluated as a potential vehicle safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Engine · Fuel / propulsion systemNHTSA 11777091
2019 Jeep CherokeeTransmission & drivetrain

The 4 wheel drive is not usable. The vehicle is available and has been inspected by the dealership. The dealership stated the vehicle could become totally disabled at anytime. There is a " 4 wheel drive unavailable " warning lamp on instrument cluster and when it appeared the vehicle was taken to the dealership for service. I have now been waiting since 09/04/26 for the part they ordered and said would take 5 weeks. I have just been informed it will not be available until 12/11/26. Vehicle had 39,956 miles when examined.

Filed Incident Power trainNHTSA 11777090
2020 Toyota CorollaFuel system

I was driving down [[redacted]] and my car just died . During rush hour and in traffic . I put it in neutral and tried to restart it . It turned over but it wouldn't fire . I pulled into an apartment parking lot & tried to start it again . Wouldn't start . I didn't want to kill the battery so I waited about a half hour and tried again. Still no start . No money and 35 miles from home . I called maplewood bc I thought it was the recall with the fuel pump assembly. But they never called me back so I called Toyota...

Read the full complaint

Corporate and the woman was amazing ! She helped me get a tow to the dealership. First they said I had bad gas . Now they say the gas is fine but the fuel filter failed and since that's not serviceable , I need a need fuel assembly. Now we're at $1660 that I can't afford . What happened to me sounds exactly like the recall with the defective fuel pump assembly on some 2020 TOYOTA Corollas and Lexus . However my vin isn't covered . But what happened is exactly the same as that recall described. Toyota won't help me . I'm on SSI Disability . I need the car but can't afford to get it out . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Fuel / propulsion systemNHTSA 11777089
2025 Kia K4Visibility & wipers

2025 Kia K4 Dashboard visibility danger. Over reflective dash produces blinding windshield view to driver as regards on-coming traffic, curves, dangerous intersections.

Filed Incident Visibility / wiperNHTSA 11777086
2019 Alfa Romeo StelvioFuel system

Authorized dealer (Payne Alfa Romeo Fiat, [[redacted]]) canceled safety recall remedy appointment scheduled for [redacted], due to parts availability and committed to following up once parts arrived, but has not returned repeated phone calls or responded to emails requesting updates and rescheduling over an 8-week period. On [redacted], the vehicle suffered roadside stalling and complete high-pressure fuel pump failure directly consistent with the safety recall defect. Dealership management and corporate customer...

Read the full complaint

support have not replied to written escalation notices, leaving the vehicle stranded and undrivable without a remedy or alternative transportation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Fuel / propulsion systemNHTSA 11777085
2021 Tesla Model 3Other & unknown

1. Home address and navigation error My home address, [[redacted]] appears to have been relocated in the navigation system. FSD attempted 4 separate times to navigate to some unknown location. The first 2 times FSD tried to turn into a driveway or street . I had to straighten up steering or slow in traffic to avoid an unsafe turn. The 3rd time it tried to pass my driveway. I braked harder than i like to turn into my driveway and stopped to get mail. driveway is 1/4 mile long so I reengaged FSD to go home. FSD...

Read the full complaint

immediately shifted to reverse. That forced me to disconnect FSD again and drive home. Only in one instance was traffic encountered. These disconnects cause slow downs. In heavy traffic they may cause other drivers to jam on brakes to avoid my car. 2. Unexpected reversing When I arrived in my driveway, FSD attempted to reverse so it could continue its incorrect navigation route. intervened for the 4th time and drove the vehicle to my house. 3. Incorrect speed selection On [[redacted]] where the posted speed limit is 40mph, FSD selected the following speeds: Initially 25mph subsequently 60mph. Finally 25mph again. These behaviors raise serious safety concerns. Are these problems related to FSD 14.3 Lite, navigation mapping or speed limit recognition? , INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Unknown or otherNHTSA 11777084
2025 Subaru CrosstrekDriver assistance

The adaptive speed control has a delay if it is either 1) a distance behind a vehicle and that vehicle suddenly stops, the car does not register it until it is within 60-80 feet of the vehicle and then comes to an abrupt stop; 2) if it is following a slow car and that car suddenly switches lanes, it speeds up quickly toward the car in front, which causes an abrupt stop; and 3) the warning message of an object approaching comes on when you are approaching a yellow warning sign. The first two cause abrupt stops and...

Read the full complaint

could lead to a rear-end collision because of the hard braking. The 3rd hasn't caused problems, but there is a concern that it might trigger an automatic stop if the yellow sign is close enough and the turn is sudden. The 3rd item has been noted by the service advisor at the dealer; these cars often create false flags for the yellow signs. No has inspected the vehicle specifically for these issues.

Filed Incident Forward collision avoidanceNHTSA 11777083
2022 Kia CarnivalFuel system

Recall SC368 / 26V232 is incomplete, dealer won't complete the recall. Kia was willing to cover 50% for new fuel injectors (known recall on fuel injectors). The long list of issues we've had with this vehicle needs to be investigated properly.

Filed Incident Fuel / propulsion systemNHTSA 11777081
2024 Honda Accord SedanBrakesDriver assistance

When i was driving 35mph on a 2 lane 2 way road there was a car next to be staggered slightly in front on me but in their own lane. My car slammed on the brakes and flashed brake at me. This caused me to panic and made my heart skip a beat thinking I was going to he rear ended Then I came around a curve 5 minutes later and there was a car parked on the opposite side of the road in a driveway and the car did it again.... Last week it was raining and I went around a curve at 530am and there were no cars on the...

Read the full complaint

road. My cat slammed on the brakes causing me to slide and skid. Luckily I was able to gain control. How can this be safe if it can cause an accident with ghost braking??? Another time last weekend we were on the highway doing about 80 and we had about 7 car lengths in front of us. A car merged on the highway next to us in the left lane and the car also slammed on the brakes causing my husband to freak out. This is absolutely dangerous!

Filed Incident Service brakes · Forward collision avoidanceNHTSA 11777080
2018 Honda AccordElectrical systemEngine & cooling

My 2018 Honda Accord sedan was overheating, and all the dashboard warning lights came on. The vehicle's odometer reading was 162,924 miles. I took the vehicle to a Honda dealership on October 16, 2026, for diagnosis, and it was diagnosed with a blown head gasket. The vehicle was purchased brand new from a Honda dealership. I requested assistance from Honda with the repair, including goodwill assistance, but Honda declined to provide any assistance.

Filed Incident Electrical system · EngineNHTSA 11777078
2016 Kia SoulEngine & cooling

Authorized KIA dealer is refusing to execute an active safety recall (SC176) on this vehicle experiencing the exact engine failure described in the defect report. It is currently at Don Franklin KIA in Somerset, KY. Vehicle experienced complete loss of oil pressure from engine failure. Was towed to this dealership who stated the because the title is rebuilt because of unrelated cosmetic hail damage only, they would not perform the safety recall or the diagnostic testing because they feel the warranty is void...

Read the full complaint

because of the cosmetic damage. Contacted KIA customer support who also states they would only perform safety recall or diagnostic testing if I paid out of pocket. This is a Kentucky Blue, rebuilt title related strictly to cosmetic hail damage only.

Filed Incident EngineNHTSA 11777074
2021 Tesla Model 3Electrical systemVisibility & wipers

Safety Complaint - Loss of Camera Systems and Driving Visualization Following Software Update - I am submitting this complaint regarding multiple safety-related system failures in my 2021 Tesla Model 3. My vehicle was operating normally before a recent Tesla software update. Following the update, I began experiencing intermittent failures involving the navigation system, camera systems, and driving visualization. Initially, restarting the vehicle temporarily restored functionality, but the problems progressively...

Read the full complaint

worsened. The vehicle now experiences: Completely black rearview/backup camera. Black or unavailable side and other camera feeds. Loss of lane markings, surrounding vehicles, and road visualization. A frozen navigation map and unreliable vehicle positioning. Random system alerts, warnings, freezing, and loss of functionality. I have attempted restarting the vehicle's computer and reinstalling the software. Neither resolved the problem permanently. These failures affect important safety-related vehicle functions, particularly the rearview camera and camera-based driving assistance systems. I am concerned that a Tesla software update may have triggered or contributed to a failure affecting multiple vehicle systems. I cannot independently establish the cause, which is why I am requesting regulatory review. I am asking NHTSA to document this complaint, investigate whether similar failures have been reported in 2021 Tesla Model 3 vehicles, and determine whether this may represent a broader safety-related defect. I am particularly concerned about the complete loss of the rearview camera and other camera systems.

Filed Incident Electrical system · Unknown or other · Visibility / wiperNHTSA 11777073
2019 Jeep CherokeeVisibility & wipers

While sitting in my car; my rear (trunk) windshield broke. I had the rear and front windshield on. all of the sudden the rear windshield shattered. I was sitting in the ER parking lot at OSF St. James Hospital in Pontiac, IL. I was aked my my step-father to call the non-emergency number for the local police. He said that by doing that the would be able to review the cc camera's from the Hospital and see if there was something that fell on it. When the officers arrived (2 separate units); one of the officers went...

Read the full complaint

in view the recording while the second officer gather information about the incident. One of the officers said that he had experienced another similar incident years back with the same results. He also stated that his wife owned the same vehicle as me and was worried if there was a recall for the rear window defrost. When I called my insurance to report the incident they told me that that particular issue was not covered by my policy. and suggested to check for recalls regarding my particular vehicle. I did not see one. however I wonder if there are more incidents like this one that requires an investigation. I have a police report number

Filed Incident VisibilityNHTSA 11777071
2015 BMW 328IFuel system

A certified BMW technician officially diagnosed my 2015 BMW 328i with an active plastic fuel tank leak. This leak is covered under BMW Service Bulletin SIB 01 03 22 (the 15-year/150,000-mile extended warranty). However, the dealership and BMW North America stated the replacement fuel tank is on an indefinite backorder. They are refusing to provide a safe loaner or a rental car while the component is unavailable. As a result, I am being forced to either drive a volatile vehicle with an active liquid fuel and vapor leak - which is a severe fire hazard - or be left stranded without transportation due to a manufacturer component defect.

Filed Incident Fuel / propulsion systemNHTSA 11777069
2022 Nissan RogueEngine & cooling

> 2022 Nissan Rogue 1.5 VC-Turbo, 89157 miles. VIN [[redacted]]. > > [redacted] - Invoice [redacted] at 89107 miles: Check Engine Light on. Crest Nissan of Frisco performed recalls NTB25-023 Turbo Hose Replace and NTB25055 Engine ECM Reprogram. Found Code P0303 Cylinder 3 Misfire and EGR Pressure Sensor failure. Replaced all spark plugs and EGR pressure sensor. Paid $1256.95. > > [redacted] - Invoice [redacted] at 89157 miles: Check Engine Light on again. Vehicle shakes when accelerating. SES Light on with Code...

Read the full complaint

P0301 Stored. Dealer Found Cylinder 1 Intake Valve Burned and Damaged Unrelated to Recall. Dealer recommended Engine Replacement and stated it is not covered under recall/warranty. Customer declined engine replacement at this time due to cost and denial of coverage. > > Safety Risk: Engine misfire, burned intake valve, severe shaking and loss of power while driving. Risk of engine stall on highway leading to crash. Recalls were completed but engine failure occurred. Dealer denies recall coverage and requires customer to pay for full engine replacement. > > Confirmed by Crest Nissan of Frisco dealer invoices [redacted] and [redacted]. > > Request NHTSA investigation for 2022 Rogue 1.5 VC-Turbo burned intake valve and engine replacement after recall repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident EngineNHTSA 11777067
2015 Toyota PriusBrakes

The brake booster / brake booster pump assembly on my 2015 Toyota Prius failed due to an internal leak. The problem began in early [redacted]. Symptoms: the hybrid battery will not charge past about 40%, fuel economy has dropped sharply, and braking performance is degraded, putting my safety and the safety of others at risk because the car cannot brake normally. On about [redacted] I called Toyota customer service at [[redacted]] and described the symptoms; the technician said it sounds like the brake booster has...

Read the full complaint

failed. I also took the car to [[redacted]] and a local mechanic; both said the work is out of scope for them because it requires Toyota's special brake line tool - only a Toyota dealer can do the repair. Toyota previously acknowledged this defect in Customer Support Program ZJB covering 2010-2015 Prius models (diagnostic codes C1391, C1252, C1256, C1253) for 10 years or 150,000 miles; my car has just reached 150,000 miles and the program has expired. Dealer repair estimate is $2,000-$4,100. My [[redacted]] inspection is due [redacted] and the car will not pass with this brake failure. The vehicle has NOT been repaired yet and is available for inspection upon request. The car was received as a gift from my mother-in-law about two years ago and has never been in an accident. There was no crash, fire, injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Service brakesNHTSA 11777065
2021 Ford EdgeTransmission & drivetrain

The transmission was replaced at the dealer due to poor shifting and burnt transmission fluid. The dealer installed a new transmission which was also faulty and it had to be replaced again. After 2 years the new transmission that was put in is now failing and it is back at the dealer getting replaced. I'm being told I may be responsible for the tear down if they decide not to honor the three year warranty.

Filed Incident Power trainNHTSA 11777061
2024 Acura MDXOther & unknown

Water is entering the cabin of my 2024 MDX and flooding the front dash and rear electronics bay (where the fuse box and MICU modules sit). The dealership and manufacturer are refusing to diagnose a known flooding defect, creating a severe electrical fire and stalling hazard.

Filed Incident Unknown or otherNHTSA 11777057

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience