Live from NHTSA

Latest vehicle complaints

3,679 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2018 Ford Escape Engine & cooling

The vehicle is experiencing ongoing coolant loss with no visible external leak. The coolant level drops consistently and requires frequent refilling. The issue began around mid-mileage and has continued to worsen. The engine sometimes emits a coolant smell, and the temperature gauge rises more quickly than normal. Warning messages about high engine temperature have appeared during driving. The dealer inspected the vehicle but could not find an external leak and stated the condition was normal, even though the...

Read the full complaint

coolant continues to disappear. No repairs have resolved the issue. Based on known problems with EcoBoost engines, an internal coolant leak or cylinder head defect is suspected, but the exact cause is UNKNOWN. This creates a safety risk because sudden overheating can occur while driving, which may lead to engine failure, loss of power, or stalling in traffic. The issue is ongoing and the vehicle is available for inspection upon request.

2026 Zeekr RT (ojai)Steering

Safety complaint: Sudden loss of steering control - 2020 Chevrolet Silverado 1500 I own a 2020 Chevrolet Silverado 1500 with the 2.7L turbocharged four-cylinder engine. The truck had approximately 41,000 miles when this incident occurred. While driving and attempting to make a turn onto a side street, the steering suddenly locked up. I could not make the turn, creating a serious risk of a collision. Fortunately, there were no other vehicles on the road at that moment, and I avoided a crash. The truck was...

Read the full complaint

taken/towed to a Chevrolet dealership for diagnosis. The service manager advised me that the electrical ground connections had been checked and were functioning properly. The dealership concluded that the electric power steering module had failed and that the module could not be replaced separately. The proposed repair is replacement of the entire steering assembly, including parts, labor, and a front-end alignment, at an estimated cost of $2,500. The failure occurred at relatively low mileage. I am concerned that a sudden steering failure of this nature could cause a serious or fatal accident, particularly in traffic or at higher speeds. I am asking NHTSA to document this incident and evaluate whether this steering system failure may represent a safety defect affecting other vehicles. I can provide the dealer's diagnosis, repair estimate, vehicle identification number, and other supporting documentation. Part # 85844075 - $1,579.82 + tax Labor: 3.5 hrs (includes diag) - $670.53 + tax (add $119.99 for front end alignment) I will have to double-check with my parts guys tomorrow and see if it is a new or reman part. Let me know if you need anything else. Thanks. Dan Mountain Service Advisor North Star Chevrolet

2022 Forest River Forester Airbags

The SRS malfunction light was on the dashboard. When I went to the dealership I was told that the wires were damaged under the seats. So I had the dealership do the repair. Then I was told that they had a known problem with the wires actually there was a recall stating the same issue. But since it wasn't showing up by the vin. Number they refused to do the repairs by a recall so I had to pay for the repairs. I'm confused why the problem is actually what is in the recall why wouldn't it be fixed regardless if the vin number didn't show up as being faulty. When it's the same issue. That they found.

2016 Volvo V60 CC Transmission & drivetrain Engine & cooling

Engine suffered severe mechanical damage/failure due to excessive oil consumption caused by defective factory piston rings (Volvo Quality Bulletin P10207). Vehicle exhibited heavy engine knocking and flashing warning lights during operation, creating a risk of sudden stall or complete power loss. Annapolis Volvo confirmed severe internal engine failure via dealer diagnostic invoice. Purchased vehicle only 10 months ago under 100k miles (currently 98k), long after Bulletin P10207's quiet expiration. Volvo never...

Read the full complaint

notified subsequent purchasers of this known defect, and front-line Consumer Care repeatedly issued automated denials without reviewing dealer diagnostic uploads or appeals. Annapolis Volvo quoted $14k-$17k for a used engine and ~$26k for a new engine - repair costs that exceed the entire purchase price and value of the vehicle, rendering an acknowledged, severe safety defect financially unresolvable. The video of the dealer diagnostic test that shows the catastrophic engine failure is directly related to this Quality Bulletin: [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2026 Subaru Solterra Electrical system

My 2026 Subaru Solterra displays a 12V "Low Battery, Turn Power OFF" warning during DC fast charging, remote preconditioning/app-based remote start, and accessory mode. The underlying failed component or cause is UNKNOWN. I do not know whether this reflects an actual battery problem or an incorrect warning. The warnings did not occur during fast charging or preconditioning when I purchased the vehicle. They began immediately after a recall software update in July 2026. This is the sequence I observed, not an...

Read the full complaint

established cause. During dealer service October 15-20, 2026, the repair order recorded my app-start and accessory-mode complaints and software reprogramming. It states: "LOW BATTERY WARNING STILL PRESENT AFTER UPDATE ADVISED CUSTOMER VEHICLE OPERATING AS DESIGNED AT THIS TIME." It does not identify which condition produced the warning after the update. The dealer told me it could not test DC fast charging. It also told me Subaru Techline acknowledged the issue but could not find a 12V fault or provide a solution. Subaru's explanation to me addressed accessory-mode battery drain, not the warnings during fast charging or preconditioning. The safety implications are UNKNOWN to me. Loss of 12v power disables the car. The warning instructs me to turn power off during charging and preconditioning, but I have not received an explanation of whether it indicates an actual electrical problem or what action is appropriate in those conditions. I am requesting review of this recurring warning and its appearance after the recall update.

2020 Cadillac XT6 Steering Electrical system Lights

UNACCEPTABLE SAFETY HAZARD: General Motors & Cadillac Need to Take Responsibility I am writing this to urge Cadillac and General Motors to address a critical safety issue before someone gets seriously hurt or dies. While driving my 2020 Cadillac XT6 over an overpass in [redacted], the vehicle suffered a complete electrical breakdown. Every dash light flared up, and I instantly lost total control - NO steering assist, NO acceleration. Being stranded in a moving vehicle without control on an elevated roadway was...

Read the full complaint

terrifying. This car has under 50,000 miles. It is currently on its 6th service visit at Stevens Creek Cadillac and has been sitting in their shop for 3 full weeks with zero answers or progress. I trusted Cadillac again even after my 2006 SRX had to be donated under 150k miles following 2 transmission replacements and endless issues. But experiencing a sudden, total power failure at highway speeds crosses every line. I am fearful to take this vehicle back. I do not feel safe put back behind the wheel. GM and Cadillac really should not sell these vehicles until their electrical issue is safe. I opened a case with GM and they said that the buy back was denied which is insane to me. this vehicle doesn't even have 50,000 miles on it. I hope someone will help my husband and I. thank you, [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2024 Nissan Rogue Visibility & wipers

The contact owns a 2024 Nissan Rogue. The contact stated that while entering the vehicle and closing the door, the rear trunk glass shattered, making a loud sound like a gunshot. The contact became aware that the glass was very hot, almost burning the contact's hand. The manufacturer was notified of the failure. The failure mileage was 50,000.

2025 Chevrolet Blazer Electrical system

The contact leased a 2025 Chevrolet Blazer. The contact stated that while in drive(D) or reverse(R), the parking brake independently engaged. An audible chime sounded, erroneously detecting nearby objects. The vehicle was taken to a local dealer. The manufacturer was made aware of the failure by telephone. The failure mileage was approximately 107,000.

2025 Chevrolet Equinox Steering

Steering wheel oscillates at higher speeds, most notably around 64 mph. This has been confirmed on roads of various types (concrete, asphalt, etc) by GM dealers. Manufacturer, so far, is not taking responsibility for this issue impacting numerous Equinox EVs.

2012 Hyundai Sonata Engine & cooling

On August 19, 2026, at 76,170 miles, the engine in a 2012 Hyundai Sonata GLS suddenly lost power and shut off while the vehicle was moving on gas station property. The driver had traveled approximately 10 feet before the engine stopped. Repeated attempts to restart were unsuccessful; the engine would not crank. The driver shifted into neutral and pushed the vehicle to a safe location. Before the failure, the vehicle was running smoothly, with no warning lights, warning messages, unusual noises, or other symptoms....

Read the full complaint

There was no collision, injury, smoke, or fire. The sudden, unannounced loss of propulsion created a safety concern because the vehicle could no longer move under its own power. Fortunately, the driver was still on the gas station property and was not blocking traffic. An independent repair shop inspected the vehicle and confirmed that the engine was mechanically locked up. The vehicle was subsequently taken to an authorized Hyundai dealership for inspection. The dealership's service adviser reported lower rod-bearing failure. Hyundai later denied engine-replacement coverage, citing neglect and missing maintenance records. That denial is being disputed through BBB arbitration. The vehicle had received an oil and filter change and a mechanical inspection on August 4, 2026, at 74,548 miles - 15 days and 1,622 miles before the failure. The vehicle remains at the Hyundai dealership, and the engine is available for inspection upon request. The exact underlying cause of the reported bearing failure is UNKNOWN.

2026 Hyundai Palisade Transmission & drivetrain Acceleration & cruise control

My vehicle suffered a complete loss of power when trying to accelerate from a low rate of speed. This has now happened twice while driving and poses a safety risk to me and my family. The problem has not been reproduced by the dealer. The vehicle has been inspected by the manufacturer. There was no warning or symptoms before the problem occured. Warning lamps appeared after the problem.

2020 Ford Expedition EL Transmission & drivetrain

The contact owns a 2020 Ford Expedition. The contact stated that while driving at 45 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a grinding sound coming from the engine and the engine was raised; however, the vehicle failed to drive forward. Additionally, the power train warning light was displayed. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed not to bring the vehicle...

Read the full complaint

back. The contact referenced NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to take the vehicle to an alternate dealer. The failure mileage was approximately 150,500.

2019 Ford F-150Other & unknown

Transmission. Down shifting and jerking. Paid out of pocket to have transmission replaced. Had to bring back to ford within 60 days for continued issues with transmission. Truck has 80,000 miles on it.

2017 Ford Escape Engine & cooling

1. The EcoBoost engine block suffered a severe structural failure caused by a factory manufacturing defect known as internal cylinder block coolant intrusion (as documented in Ford TSB 19-2208). Antifreeze leaks directly past the cylinder wall block grooves into the combustion chambers. This vehicle is currently parked and is fully available for physical inspection upon request at the location provided. 2. The engine suffered a sudden, severe mechanical malfunction while driving, causing an immediate drop in...

Read the full complaint

cylinder compression, engine misfires, and a dangerous loss of control and motive power. Driving a vehicle prone to sudden stall or failure creates an extreme hazard on public roads, dramatically increasing the risk of a high-speed rear-end collision or stranding the driver in live traffic without propulsion. 3. Yes. The vehicle's loss of coolant, engine misfire codes, and cylinder block leak characteristics were physically inspected and confirmed by a private, independent auto mechanic. 4. The vehicle has not been inspected by the police or insurance as no crash has occurred yet. Ford Motor Company's customer service and Tier 2 Automotive Consumer Operations (ACO) divisions have been formally notified of the defect, and corporate Case File #CXH-0934-5907 was opened. However, a physical dealership inspection has not been completed due to the manufacturer's refusal to waive upfront diagnostic fees for an out-of-warranty vehicle. 5. Prior to total engine failure, the vehicle displayed an aggressive engine overheat warning indicator on the dashboard. The reservoir was found entirely stripped of coolant, with no visible external fluid leaks underneath the vehicle. These active symptoms and high engine temperature alerts first appeared suddenly on the dashboard on the day of the breakdown.

2006 Toyota Prius Electrical system

The contact owns a 2006 Toyota Prius. The contact stated that the vehicle failed to turn off intermittently, requiring that the power button to be pressed continuously until the vehicle turned off. In addition, the instrument cluster was inoperable often. The contact stated that a chime failed to engage while reversing. A triangle warning light was previously illuminated. The message "Tire Pressure Maintenance Needed" was displayed. The vehicle was taken to the dealer, where it was diagnosed that the failure was primarily associated with the instrument cluster. The dealer determined that the instrument cluster and other unknown components needed to be replaced.

2022 Ford Expedition Transmission & drivetrain

When the vehicle sits out in the cold only it does not engage in reverse. There is a definite hesitation then a loud clunk. The vehicle then shoots backwards. We took it to the dealership but they are unable to duplicate. All they did was drive it around in 70 degree weather. Ford rep called us and said if this happens after warranty, we were out of luck. We need to pay for an extended warranty. It has appx 44,000 miles on it. This has happened at least 6 times and it is when the vehicle sits out in cold weather.

2024 Ram Ram 1500 Quad Cab Engine & cooling

When driving at slow speed with the auto stop/start turned off the engine will shut off and have to reset to park before it can restart. This doesn't happen often and the dealership says it can't duplicate it and there is no malfunction code in the data storage.My fear is this could happen in traffic and cause an accident.

2016 Mazda CX-5 Electrical system Visibility & wipers

My windshield wipers stopped working completely. I am unable to see out my front window properly while its raining. Yes the dealership said that my front body control module needs to be replaced which is the same issue that other Mazdas from the same era have had safety recalls for (nhtsa campaign 19v272000). No it hasn't been inspected by anyone other than a Mazda dealership. The front wipers slowly stopped working. First the highest setting didn't work at all, then the wipers would work sporadically, and now they don't work at all.

2013 Nissan Altima Transmission & drivetrain

The contact owns a 2013 Nissan Altima. The contact stated that the vehicle was parked; however, while attempting to move the gear shifter, the gear shifter failed to shift as intended. The contact stated that the failure was a known failure with the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a failed sensor. The contact was informed that the sensor needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 168,000.

2026 Honda CR-V Visibility & wipers

I am reporting a potential windshield safety defect involving my 2026 Honda CR-V EX-L AWD, leased new on June 30, 2026. Within approximately four months, I experienced two separate windshield cracks, both developing near the edges of the glass. The original factory-installed windshield developed a crack near its edge and was replaced by Safelite through Progressive Insurance in September 2026. Approximately six weeks later, the aftermarket replacement windshield also developed a crack near its edge. I did not...

Read the full complaint

observe any rocks or other objects striking the windshield immediately before either incident. However, Safelite subsequently identified a small impact point on the replacement windshield and denied warranty coverage. The precise cause of the repeated cracking remains unknown. I brought the vehicle to an authorized Honda dealership for evaluation. The service representative briefly examined the windshield visually but did not take the vehicle into the service bay or perform a detailed inspection. I was informed that the aftermarket windshield was not covered under Honda's warranty. The original windshield is no longer installed. The replacement windshield remains on the vehicle and is available for inspection. My safety concern is that repeated windshield cracking could compromise visibility and potentially affect the windshield's structural integrity. I have encountered reports from other Honda owners describing similar windshield issues, although I cannot confirm whether the causes are related. I am requesting that NHTSA document these incidents and evaluate whether there may be an underlying issue involving windshield stress, installation, or vehicle body structure. No manufacturing defect has been confirmed.