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Latest vehicle complaints

3,628 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2015 Ford EscapeDriver assistance

The contact owns a 2015 Ford Escape. The contact stated that when his daughter shifted to reverse, the message "Rearview Camera Unavailable" was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 112,000.

Filed Incident Back over preventionNHTSA 11775740
2020 Lincoln AviatorSteering

The contact owns a 2020 Lincoln Aviator. The contact stated that while driving or while reversing, the steering wheel intermittently seized while turning left or right. The messages "Service Advance Track," "Drive Control Malfunction, Service Required," "Pre-Collision Assistance not Available," "Check Headlamp System, See Manual," and "Adaptive Steering not Available" were displayed. The vehicle was taken to a dealer, where it was diagnosed with a failed steering gear assembly and rack and pinion system, and the...

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parts needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was returned to the dealer, where the rack and pinion was cleaned, and the steering wiring harness was cleaned of corrosion and repaired; however, the failure persisted. The vehicle received no additional repairs. The manufacturer was notified of the failure. The failure mileage was 116,000.

Filed Incident SteeringNHTSA 11775737
2016 Ram 2500Engine & cooling

Heater grid fell of got into motor had to replace the motor and fuel lines, injectors, and turbo. Cost me over 30K cash. My wife withdrew from her retirement so we could afford to replace the motor. Then I had to take a job and move to be able to pay the truck off.

Filed Incident EngineNHTSA 11775735
2020 Land Rover DiscoveryBody, doors & structure

The windshield has failed which allows water to enter the vehicle. It puts me at risk because if I were to drive it in the rain or take it through a carwash it would destroy the electrical systems in the car and leave me unable to view the speedometer, vehicle information. It could also cause the computer in the middle to quit working. I have had the car to the dealership twice already and now it is leaking again- the first time they replaced the windshield because it had been recalled. 15 months later the new...

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windshield began to leak and the dealership resealed the windshield and now 18 months later it is leaking again. The dealership said LR will not do anything and quoted me a "discounted" price of $3,219 for a new windshield or said they could attempt to reseal it again for $1,094 and that if it broke they would have to replace it. The vehicle has around 67,500 miles on it and has never been wrecked. This is a known problem and they are not going to repair the issue.

Filed Incident StructureNHTSA 11775733
2018 Ford ExplorerSeats & seat belts

I own a 2018 Ford Explorer XLT with a defective rear passenger seat belt that does not retract properly. The seat belt remains loose instead of retracting back into its housing, creating a serious safety concern. This seating position is used by my young child, and I am concerned that the seat belt cannot properly restrain or protect an occupant in the event of a collision. I have brought this issue to the attention of a Ford dealership multiple times and requested that it be repaired. However, the problem has...

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not been resolved, and the seat belt remains defective. I am concerned about the potential for serious injury in an accident due to the seat belt failing to function as intended. I am requesting that this safety defect be documented and investigated.

Filed Incident Seat beltsNHTSA 11775732
2023 Subaru AscentEquipment & accessories

The contact owns a 2023 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 26V436000 (EQUIPTMENT); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

Filed Incident EquipmentNHTSA 11775731
2016 Gillig Low FloorOther & unknownCrash1 injury

On [[redacted]] [[redacted]]am Pacific Standard Time bus passenger [[redacted]] was injured when Livermore Transit Authority bus driver name unknown Latin male, bus number ; route number 30 West Dublin license plate number [[redacted]] slammed on brakes and bus passenger was thrown from her seat . Injured passenger was transported to Stanford University Medical Trivalley, 5555 Las Positas Blvd, Pleasanton, California, 94588. Injured passenger had surgery and has a long recovery ahead. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Unknown or otherNHTSA 11775730
2019 Tesla Model 3AirbagsSeats & seat belts

2019 Tesla Model 3. In September 2022, Tesla Service Jacksonville replaced the entire front passenger seat assembly after a front passenger restraint fault alert; invoice 3000S0005274914. In October 2026, the same front passenger restraint fault returned. Tesla's estimate is $1,608.94 for diagnostics, airbag compatibility update, and occupant classification sensor replacement. Goodwill was denied on October 26, 2026, and on November 4, 2026, customer support said the goodwill decision is automated and cannot be overridden. No crash or injury related to this fault. The front passenger seat is not being used until repaired because the restraint/airbag system may not function correctly.

Filed Incident Air bags · Seat beltsNHTSA 11775729
2021 Ford E-450Engine & cooling

The contact owns a 2021 Forest River Sunseeker RV built on a 2021 Ford E-450 Chassis. The contact stated that while driving approximately 45-50 MPH uphill, the vehicle made a loud banging and rapping sound and lost motive power. The check engine warning light was illuminated during the failure. The contact was able to pull over to the side of the road. The vehicle was towed to the dealer, where it was diagnosed with catastrophic engine failure caused by cylinder and lifter failures. The vehicle was repaired. The...

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contact associated the failure with Ford Customer Satisfaction Program: 24B27 - Supplement #2 (Powertrain Control Module (PCM) Software Update) and NHTSA Action Number: DP26011 (Engine). The manufacturer was notified of the failure but denied assistance. The failure mileage was 26,300.

Filed Incident EngineNHTSA 11775727
2015 Chevrolet CruzeAirbags

I want to know If can take care of my car for recall for air bags ... light it's on

Filed Incident Air bagsNHTSA 11775725
2009 BMW 5 SeriesElectrical system

Odometer Fraud. The contact owns a 2009 BMW 535I. The contact researched and discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 86,000, and it was later discovered via www.iaai.com that the mileage was 117,006 in May 2024 and 192,000 in February 2021.

Filed Incident Electrical systemNHTSA 11775724
2022 Jaguar I-PACEBody, doors & structureDriver assistance

Summary of Safety Defect: The factory-installed front windshield on my 2022 Jaguar I-Pace has physically detached and debonded from the vehicle frame along the upper roofline due to a failure of the factory urethane bonding system. In addition to structural detachment, the gap allows ambient moisture and water intrusion directly into the upper windshield housing containing the forward-facing ADAS camera cluster and optical sensors. Safety Risk: Active Crash Avoidance Failure (ADAS/AEB): Moisture intrusion and...

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condensation directly impinge upon the forward-facing optical cameras, compromising core safety functions including Automatic Emergency Braking (AEB), Forward Collision Warning (FCW), and Lane Keep Assist (LKA). Optical distortion or sensor failure risks sudden false-positive emergency braking at highway speeds or complete failure to detect obstacles and pedestrians. Structural & Airbag Non-Compliance: The detached glass violates FMVSS 212 (Windshield Mounting), FMVSS 216 (Roof Crush Resistance), and FMVSS 208 (Airbag Support). The unbonded windshield cannot provide the reaction surface required for passenger airbag deployment during a frontal impact and compromises cabin rollover integrity. Electrical & Ejection Hazards: Water leakage past the upper frame threatens cabin electronics, wiring harnesses, and headliner modules, while the unseated glass presents an ejection risk at speed. Manufacturer / Dealership Response: The vehicle is under its original 5-year/60,000-mile Jaguar EliteCare warranty. The authorized dealer (Jaguar Land Rover Stevens Creek / San Jose) inspected the vehicle and initially agreed to remove and replace/reseal the glass. However, they now refuse and offer only an unapproved topical urethane patch. This violates AGRSS standards, traps moisture in the ADAS camera cavity, and fails to restore structural or airbag safety under FMVSS 212/208.

Filed Incident Structure · Forward collision avoidanceNHTSA 11775723
2018 Honda AccordEngine & cooling

The contact owns a 2018 Honda Accord. The contact stated that while driving at 40 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The RPM was elevated above 2,000 RPM, but the engine shuddered, and the vehicle lost motive power. The dealer was contacted and made aware of the failure. The vehicle was taken to the dealer, where it was diagnosed with a blown head gasket. The contact was informed that there was a misfire in cylinders #2 and #3. The contact was informed...

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that there was coolant mixed into the engine oil. In addition, the contact was informed that the head gasket and the engine needed further diagnostic tests. The contact stated that the failure was a known failure with the vehicle. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 104,000.

Filed Incident Engine and engine coolingNHTSA 11775722
2025 Honda Civic SedanSteering

The contact owns a 2025 Honda Civic. The contact stated that while driving, the steering wheel felt unstable, causing a loss of vehicle control. The contact stated that the message "Steering Rack Failure" was displayed on two separate occasions. Additionally, the contact stated that the steering wheel was sticking while turning. The manufacturer was notified of the failure. The vehicle was taken to a dealer where it was diagnosed with a steering failure; however, a comprehensive diagnostic test was not performed. The dealer declined to proceed with the repair. The failure mileage was 48,000.

Filed Incident SteeringNHTSA 11775721
2024 Jeep Grand CherokeeTransmission & drivetrainElectrical system

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that upon starting the vehicle, the gear shifter failed to move out of park(P). The vehicle was towed to the dealer where a diagnostic test was performed, and the mechanic discovered that the positive battery cable nut connected to the fuse box assembly was missing. The manufacturer was notified of the failure, and the contact was provided a case number. The failure mileage was approximately 41,000.

Filed Incident Power train · Electrical systemNHTSA 11775720
2021 Lincoln NavigatorTransmission & drivetrain

The transmission control assembly and park valve circuit failed, causing the vehicle to unexpectedly lose drive power and experience a momentary neutral-out condition while moving in traffic, which almost caused a rear-end collision. The vehicle also exhibits harsh gear engagement and severe transmission fluid leaks. The authorized Lincoln dealership inspected the vehicle and stated that the transmission cannot be repaired and must be completely replaced due to the severity of the internal hardware failure (CDF...

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cylinder and park system defect). However, because the dealership refused to accept any responsibility for this defect - even failing to address the active fluid leak - I had to take the vehicle back from them so I can show it to independent transmission shops for secondary inspections. Furthermore, I previously took the vehicle to the dealership back in January for this exact same transmission issue. At that time, before the official safety recall was issued, the dealership performed a repair. However, that repair completely failed, the exact same symptoms and codes have returned, and now the dealer is telling me the entire transmission must be replaced. Both Lincoln Corporate and the dealership refuse to help, stating they only check the vehicle strictly by its VIN. This defect completely matches Ford/Lincoln Safety Recall 26S48 (NHTSA Campaign 26V402) and codes DTC P07E6 and P2237, but the manufacturer omitted my VIN despite it having the exact same failure and requiring a total transmission replacement.

Filed Incident Power trainNHTSA 11775719
2015 Chevrolet City ExpressAirbags

The contact owns a 2015 Chevrolet City Express. The contact stated that upon starting the vehicle, a red warning light and the air bag warning light illuminated. The contact stated that the passenger's seat occupancy sensor failed to operate properly and failed to display the correct status while the seat was occupied or unoccupied. The air bag system failed to properly recognize the seat being occupied. The contact was concerned that the air bag might not function in a crash.

Filed Incident Air bagsNHTSA 11775718
2018 Jeep CherokeeOther & unknown

My vehicle has a severe manufacturing design defect that allowed water to flood the Electronic Parking Brake module cavity. The vehicle is experiencing active electrical short-circuits, the car seized while driving. I had to have the car towed and despite being told there was a recall, I had to pay $1800 out of pocket to have components replaced. Furthermore, the toxic mold resulting from this defect is making me physically ill. I am aware that the federal government has an open, active investigation into this exact hazard under NHTSA Action PE22-009.

Filed Incident Unknown or otherNHTSA 11775713
2016 Kia SorentoEngine & coolingFuel system

Severe high-pressure fuel system failure and engine oil fuel dilution creating a fire hazard and engine seizure risk following a corporate engine replacement. On July 15, 2026, my 2016 Kia Sorento (2.4L GDI) received a corporate-covered engine block replacement due to rod bearing failure. On September 30, 2026 (2,332 miles later), the vehicle jerked violently while driving. Inspection revealed the engine oil was heavily diluted with gasoline due to an internal failure of the High-Pressure Fuel Pump (HPFP), creating...

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a fire hazard. The HPFP was replaced out-of-pocket. Kia Corporate Case #26456059 is open regarding this safety issue. A severe safety hazard currently persists. Within 20 days and 176 miles of this fuel pump repair (totaling 2,512 miles on the new block), the vehicle exhibits severe drivability issues and the oil dipstick again smells heavily of gasoline. This fuel dilution compromises oil viscosity, threatening catastrophic engine seizure and creating an active fire hazard. Due to the severity of this fire risk, the Kia Executive Director of Customer Care intervened, ordering an emergency flatbed tow to a different authorized facility. An invoice audit revealed the dealer violated Kia repair protocols, factory TSBs, and federal safety guidelines. Kia's factory TSB mandates that the high-pressure fuel pipe is a strict, single-use component that must be replaced upon pump removal; however, this part was completely omitted from my invoice, confirming it was dangerously reused. Reusing it introduces a volatile engine-bay fuel leak risk, mirroring the hazardous pattern in NHTSA Recall 18V-907 (Kia Campaign SC172) regarding fuel lines mishandled during engine swaps. Furthermore, the dealer illegally charged retail fees for Service Campaign SC340 materials and withheld all diagnostic trouble codes (DTCs). I request a formal NHTSA investigation into unsafe recall compliance and systemic powertrain installation failures originating from the engine replacement.

Filed Incident Engine · Fuel / propulsion systemNHTSA 11775712

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