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Latest vehicle complaints

3,630 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2018 Jeep CherokeeOther & unknown

My vehicle has a severe manufacturing design defect that allowed water to flood the Electronic Parking Brake module cavity. The vehicle is experiencing active electrical short-circuits, the car seized while driving. I had to have the car towed and despite being told there was a recall, I had to pay $1800 out of pocket to have components replaced. Furthermore, the toxic mold resulting from this defect is making me physically ill. I am aware that the federal government has an open, active investigation into this exact hazard under NHTSA Action PE22-009.

Filed Incident Unknown or otherNHTSA 11775713
2016 Kia SorentoEngine & coolingFuel system

Severe high-pressure fuel system failure and engine oil fuel dilution creating a fire hazard and engine seizure risk following a corporate engine replacement. On July 15, 2026, my 2016 Kia Sorento (2.4L GDI) received a corporate-covered engine block replacement due to rod bearing failure. On September 30, 2026 (2,332 miles later), the vehicle jerked violently while driving. Inspection revealed the engine oil was heavily diluted with gasoline due to an internal failure of the High-Pressure Fuel Pump (HPFP), creating...

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a fire hazard. The HPFP was replaced out-of-pocket. Kia Corporate Case #26456059 is open regarding this safety issue. A severe safety hazard currently persists. Within 20 days and 176 miles of this fuel pump repair (totaling 2,512 miles on the new block), the vehicle exhibits severe drivability issues and the oil dipstick again smells heavily of gasoline. This fuel dilution compromises oil viscosity, threatening catastrophic engine seizure and creating an active fire hazard. Due to the severity of this fire risk, the Kia Executive Director of Customer Care intervened, ordering an emergency flatbed tow to a different authorized facility. An invoice audit revealed the dealer violated Kia repair protocols, factory TSBs, and federal safety guidelines. Kia's factory TSB mandates that the high-pressure fuel pipe is a strict, single-use component that must be replaced upon pump removal; however, this part was completely omitted from my invoice, confirming it was dangerously reused. Reusing it introduces a volatile engine-bay fuel leak risk, mirroring the hazardous pattern in NHTSA Recall 18V-907 (Kia Campaign SC172) regarding fuel lines mishandled during engine swaps. Furthermore, the dealer illegally charged retail fees for Service Campaign SC340 materials and withheld all diagnostic trouble codes (DTCs). I request a formal NHTSA investigation into unsafe recall compliance and systemic powertrain installation failures originating from the engine replacement.

Filed Incident Engine · Fuel / propulsion systemNHTSA 11775712
2017 Ford EscapeEngine & cooling

The contact owns a 2017 Ford Escape. The contact stated that the vehicle had experienced catastrophic engine failure. While driving, the vehicle started sputtering and running rough before emitting smoke and excessive steam. The contact noticed a sweet odor coming from the exhaust before the failure. The steam became severe enough to obstruct the view of the driver. The contact discovered that coolant was leaking into the cylinders, causing the engine to hydro lock. The coolant contaminated the engine oil, and the...

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engine oil became milky. The vehicle failed to start, and the engine seized. The contact notified Ford Motor Company of the failure and sent a complaint by certified mail. The manufacturer provided a case number and confirmed receipt of the correspondence but declined to provide any additional assistance. The contact visited the local Ford dealer and was informed that no assistance would be provided. The failure mileage was approximately 62,037.

Filed Incident Engine and engine coolingNHTSA 11775711
2023 Land Rover Defender 90Body, doors & structure

The Tow Hooks are rusted and part of the vehicle when purchased and not an add on aftermarket part or accessory. Land Rover has failed to follow up after many attempts to contact and resolve. This should be covered under the rust and corrosion warranty, and they are ailing to even look at the problem. The concern is if there's any additional rust to major suspension or body parts as well as requesting that these tow hooks parts be replaced/repaired under the 4 year/50,000 mile warranty.

Filed Incident StructureNHTSA 11775710
2021 GMC Sierra 1500Transmission & drivetrain

GM has a known issue with coolant control valves that can cause vehicles to go into reduced power mode creating drive-ability and safety concerns in busy traffic situations. They have issued a TSB (N252508341) for certain VIN numbers but have ignored similar issues in other VINs.

Filed Incident Power train · Unknown or otherNHTSA 11775708
2014 Kia SorentoBrakesElectrical systemFire

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while the vehicle was parked and turned off overnight, an underhood might have fire occurred. While inspecting the vehicle the following day, the contact discovered a large hole in the battery, burned underhood components, and melted wiring harness sections on the battery terminal and engine. The contact stated that an overheated fuse might have caused the...

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fire, which might have been extinguished overnight by the heavy rain. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the dealer would only replace the HECU fuse under the recall, and the contact was responsible for all additional repair costs. The dealer informed the contact that if diagnostic testing could not be completed, the contact was required to remove the vehicle from the dealer lot. The contact stated that prior to the underhood fire, the vehicle lost motive power while driving and failed to restart. The vehicle was towed to the contact's residence. The manufacturer was notified of the failure by telephone. The failure mileage was approximately 120,000.

Filed Incident Service brakes, hydraulic · Electrical systemNHTSA 11775707
2020 BMW 5 SeriesElectrical systemEngine & cooling

Check Engine light on due to lower radiator blind jammed and closed. BMW has extended car warranty for this fault for various other models produced 2020 and beyond for up to 150,000 miles, under si B01 03 25 and si B01 12 19 However They do not cover my car, 2020 BMW 530e which has 78,000 miles where most of their 5 series and 3 series are covered under extended warranty for this exact problem for 150000 miles or 15 years. This is an emission part and jamming of flaps put at tremendous risk of car catching fire while driving due to heat. They must cover all their car for this manufacturing defect including 530e models.

Filed Incident Electrical system · EngineNHTSA 11775706
2017 Ford ExplorerBody, doors & structure

Received recall notice 6/2025 regarding the A pillar covers and scheduled for repair. Ford representative came out and placed black adhesive tape on the A pillars and windows but did not replace the covers. It is now 11/2026 and no word on when pillar covers will be replaced.

Filed Incident StructureNHTSA 11775705
2022 Tesla Model Y 7-SeatVisibility & wipers

Dear Tesla Customer Resolution Department, We are submitting this formal manufacturer-level complaint and request for complete, Tesla-funded replacement of the original windshield on our 2022 Model Y Long Range. Our request concerns persistent optical distortion in the factory installed windshield, observed during the original warranty period and now significantly interfering with forward visibility. Given the vehicle's repeated quality and corrective service issues since delivery, Tesla's own published glass...

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inspection criteria, federal vehicle-glazing requirements, and documented similar consumer complaints, we expect this matter to receive a substantive manufacturer level review and full replacement authorization. Our requested resolution is a complete OEM windshield replacement at Tesla's expense, with $0 customer responsibility. WINDSHIELD CONDITION, TIMELINE, AND SAFETY The windshield is original factory installed glass and has never been replaced. We first noticed horizontal, wavy distortions extending across the windshield after August 2025, while the Basic Vehicle Limited Warranty remained active. We initially believed the appearance resulted from dirt or residue. Thorough cleaning of both the interior and exterior glass did not eliminate the irregularities, which remain visible under certain lighting conditions even while the vehicle is stationary. I am the primary driver and approximately five feet tall. The distortion falls directly within my normal forward field of vision. Sunlight shining directly ahead produces intense glare that interferes with my view of the roadway. At night, approaching headlights appear enlarged with pronounced starburst effects, further complicating visibility and depth perception. I also have established medical conditions affecting my vision and depth perception, making additional interference especially concerning. The issue is not simply cosmetic, it affects my ability to see clearly through the windshield under ordinary

Filed Incident Visibility / wiperNHTSA 11775704
2019 Toyota RAV4Suspension

Both of my rear control arms failed on my 2019 rav 4. They failed at the same time, this is very unusual so I looked into it and found a recall Toyota's 2020 recall (20TA08 / NHTSA 20V-286). however it only involves the front control arms. I feel this needs to be looked into. I'm asking my mechanic to take pictures and document everything.

Filed Incident SuspensionNHTSA 11775702
2025 Toyota 4RUNNERVisibility & wipers

The contact owns a 2025 Toyota 4Runner. The contact stated that while driving 40 MPH with no other vehicles nearby, the sunroof glass shattered, with glass fragments falling inside the vehicle. The dealer was contacted and stated that the part was not under warranty. The failure mileage was approximately 18,759.

Filed Incident VisibilityNHTSA 11775701
2027 Cadillac EscaladeTransmission & drivetrainElectrical systemAcceleration & cruise control

We purchased this '27 Escalade on Thursday 22nd of October. We had it for 6 days or about 200 miles when we received a check engine light that turned on along with a message "Reduced acceleration drive with care". We took it to the dealership in which they've had it for a week now with no answers. They tried to replace one module but that didn't work as another module then failed. This is extremely disappointing as we just paid for a very expensive vehicle, and still have to pay the insurance, while not being able to drive it. GM needs to make this right, but the NHTSA should know of these issues that persist.

Filed Incident Power train · Electrical system · Vehicle speed controlNHTSA 11775700
2026 Lexus RX 350Acceleration & cruise controlEngine & cooling

On two occasions, while coasting prior to depressing the brake to come to a stop, the engine spontaneously reved causing the vehicle to lurch forward. At which time I had to dress the brake to keep control of the vehicle.

Filed Incident Vehicle speed control · EngineNHTSA 11775699
2021 Kia SeltosEngine & cooling

The contact owns a 2021 Kia Seltos. The contact stated that while driving, the vehicle unintendedly accelerated and the vehicle shut off unexpectedly. Additionally, while at a stoplight, the vehicle was jerking and vibrating before shutting off. The contact was able to restart the vehicle and continued driving normally; however, the failure recurred. The check engine warning light remained illuminated. The cause of the failure was not yet determined. The failure mileage was 166,248.

Filed Incident EngineNHTSA 11775698
2024 Nissan RogueElectrical systemWheels & tires

Defect Description: Persistent, recurring Body Control Module (BCM) and central electrical system failure. Symptoms began with intermittent navigation/radio display screen flickering, GPS connection loss, instrument cluster dropouts, and continuous single-to-dual TPMS warning alerts. Safety Risk & Failure Event: The defect culminated in a complete electrical system failure and battery drain, leaving the vehicle completely inoperable and stranded at night. Multiple service visits to an authorized dealer failed to diagnose or correct the underlying BCM control unit failure, creating a severe safety hazard during normal vehicle operation.

Filed Incident Electrical system · WheelsNHTSA 11775697
2020 Chevrolet CamaroElectrical system

Odometer Fraud. The contact purchased a 2020 Chevrolet Camaro. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle's mileage was 86,000. It was later discovered upon checking the VIN that the mileage was 120,000.

Filed Incident Electrical systemNHTSA 11775696
2022 GMC Sierra 1500Transmission & drivetrain

The engine does not run properly. Consumes oil at a rapid pace. I have been to the dealership multiple times and it keep saying it is within normal GMC guidelines. I recently got an oil change and drove 1,400 miles. My truck had little to no oil left.

Filed Incident Power trainNHTSA 11775694
2021 Ram 1500 ClassicFuel system

The contact owns a 2021 Ram 1500. The contact stated that while driving at 30 MPH, the vehicle lost motive power. The vehicle was towed to an independent mechanic, who determined that the diesel pump needed to be replaced. The manufacturer was notified of the failure by phone. The failure mileage was approximately 75,000.

Filed Incident Fuel system, dieselNHTSA 11775693
2021 Jeep GladiatorSteering

The dealership has had my vehicle since September 17, 2026 with today being 11/4/26 and I originally dropped the vehicle off for warranty and recall work. Yesterday I receive a text from the dealership that my vehicle was ready to be picked up. Today I go to find that my aluminum hood was swapped out for a 50lb heavier hood that is too heavy for the spring but more importantly... The recall is still open and they tried to have me drive the vehicle home with a park outside fire warning.

Filed Incident SteeringNHTSA 11775692
2021 Ford Bronco SportTransmission & drivetrainEngine & coolingFuel system

I am filing a safety complaint regarding my 2021 Ford Bronco Sport 1.5L and Ford Motor Company's handling of recall-related repairs. Beginning October 22, 2025, I repeatedly attempted to have the applicable recall work completed through two authorized Ford dealerships. The programs involved include: • Recall 24S24 - NHTSA 24V267000 • Customer Satisfaction Program 22N18 - NHTSA ID 10233848 Despite multiple dealership visits and Multi-Point Inspections, the work was not completed until November 4, 2026. During...

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this period, my vehicle experienced significant loss of engine power, particularly when traveling uphill and at higher elevations. Powertrain warnings also appeared, creating potentially dangerous driving conditions, especially on highways where maintaining speed is critical. The vehicle is now experiencing a failing turbocharger and other major mechanical problems. My concern is that these issues were overlooked or not properly investigated during previous dealership inspections. Had the necessary work and inspections been performed in a timely manner, these problems may have been identified before my 60,000-mile factory warranty expired. I am now facing substantial repair expenses as a result. I contacted Ford Motor Company's corporate Customer Relations department but was told they could not help. My complaint is not simply about warranty coverage or repair costs. I am concerned about the safety implications of the vehicle's loss of power, the delayed recall work, and whether the recall remedies adequately address the underlying problems. I respectfully request that NHTSA review the recall history, investigate the reported loss of power and engine failures, and determine whether additional safety action or investigation is warranted.

Filed Incident Power train · Engine · Fuel / propulsion systemNHTSA 11775691

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