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Latest vehicle complaints

3,628 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2025 Chrysler PacificaTransmission & drivetrainElectrical systemEngine & cooling

I was driving at highway speeds when the vehicle issued a warning to immediately stop before vehicle shuts down in 2 minutes. This presented a very dangerous situation trying to get off of highway surrounded in traffic quickly, and being stuck on a highway shoulder with trucks passing us at 70mph. An emergency roadside technician checked the engine light code to be POA43. Chrysler will not fix the car however because they state that the code didn't come from their dealership technician.

Filed Incident Power train · Electrical system · EngineNHTSA 11775780
2015 Kia OptimaEngine & cooling

I was driving to work when all of the sudden I was pressing my gas, but I wasn't accelerating. I noticed my brakes and steering wheel were hard to push and turn. My car stopped in the middle of the road. I turned off my car and tried to turn the ignition and all I got was a single click. My engine, battery and oil lights were now on. They were not before. After 25 minutes in the middle of the road a sheriff came and pushed me to the side. When I put my car in neutral it was hard to steer and my brakes were hard to...

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push. I was terrified that I was not going to be able to stop. I was scared I was going to be hit and someone would get seriously injured. I then received a call from Cascade Automotive saying that my engine seized from rod bearing failure but my engine was under warranty under the Kia Engine Class Settlement. I called Kia Consumer service and they said my Vin# qualified and was under warranty. I then had it towed to Kia of Puyallup. They confirmed it was a Rod Bearing failure that caused the seizure and told me it did qualify for the warranty. But then told me since I didn't get the HECU fuse update its void. I told them I never got a notice for the recall. They said it didn't matter and said to fix it, it would be $6700. I called Kia Consumer again and asked what can be done and they said nothing. I asked if they had any record of sending me or my dad ([[redacted]]) the recall notice and they said no and he wasn't in their records as the registered owner. I then asked since they have no record of sending the recall notice to me or my dad and I had no way of knowing about the HECU fuse if the warranty is good now and they said no, I should have looked for recall. There were no warning signs. I have maintained my car and had the oil changed regularly. My safety was put in jeopardy because Kia failed to notify me of a faulty engine and the HECU fuse. I asked for the records saying no notice was given and they said it was against their policy to send that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident EngineNHTSA 11775778
2022 Ford BroncoBody, doors & structure

I am reporting a potential safety defect involving the factory molded-in-color (MIC) hardtop on my 2022 Ford Bronco. The hardtop has developed cracking and abnormal surface deterioration in multiple locations, including the upper roof surface and areas surrounding the rear side windows and rear window. There are also areas where the exterior material appears to be lifting or separating from the underlying structure. The deterioration affects multiple areas of the roof and is not limited to ordinary surface wear or...

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scratches. My primary concern is the possibility of exterior roof material separating and detaching while traveling at highway speeds, potentially creating a hazard for following motorists. Ford issued safety recall 26S32 (NHTSA 26V299) involving certain Bronco MIC hardtops that may experience cracking and delamination, potentially resulting in portions of the exterior roof material detaching while driving. Although my vehicle does not appear to fall within the affected manufacturing period, the deterioration I am observing raises concerns about a potentially similar failure mechanism. I am also concerned that repeated freeze-thaw cycles during the upcoming winter could worsen the existing deterioration if moisture enters cracks or separated layers, potentially increasing the risk of material detachment. The condition has been documented with photographs and reported to an authorized Ford dealership. The dealership submitted a replacement request to Ford under claim CXH-09688700-W8C9N6. Ford subsequently denied the request, stating that the repair was not considered warrantable. I am requesting that NHTSA evaluate whether this deterioration could represent a safety-related manufacturing defect affecting additional Ford Bronco hardtops beyond those included in the existing recall population. The roof is currently installed and available for inspection if needed.

Filed Incident StructureNHTSA 11775775
2021 Toyota HighlanderTransmission & drivetrain

**Component:** The 8-speed automatic transmission (Aisin UA80F, AWD) failed internally. A Toyota dealer test-drove the vehicle on 10/09/2026 and verified the noise comes from transmission internals. The repair order states: "Internal transmission failure causing whining noise while driving/accelerating." **Safety risk:** The transmission is failing internally and has not yet failed completely; if it does while driving, it could cause a sudden loss of motive power. I am reporting it because the same failure mode is...

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documented in Toyota service bulletin T-SB-0008-21 (front carrier assembly pinion shafts), but this transaxle - serial A4A20M 00395, built at TMMWV in December 2020 - is immediately outside the bulletin's affected range (A4A20L00101-A4A20L01824, November 2020). It failed identically, which suggests the November 2020 production change did not fully correct the defect. **Inspection:** A Toyota dealer confirmed the failure by test drive and inspection. Toyota (the manufacturer) has not inspected the vehicle. No police or insurance inspection. **Symptoms:** A whine at all speeds. No warning lamps or messages. No crash, injury, or fire.

Filed Incident Power trainNHTSA 11775774
2027 Chevrolet Bolt EVSteeringBrakesDriver assistance

1. Unexpected sudden automatic hard braking during normal conditions-many times so far. -Dealer blamed it on the poor quality of the sensor and automatic braking system on the 2027 chevy bolt. 2. Wandering steering and failure for steering wheel to return to center after minor turns and lane changes. wandering steering/tracking fixed after dealer replaced the rack/steering gear but the "return to center" failure still persists. I am taking it in for the 3rd time tomorrow (11/45/2026)

Filed Incident Steering · Service brakes · Forward collision avoidanceNHTSA 11775772
2024 Audi Q5 PhevSteeringElectrical systemDriver assistance

I am reporting a recurring safety concern with my Audi Q5 55 TFSI e plug-in hybrid involving Active Lane Assist malfunction warnings and unexpected steering movement. Soon after purchasing the vehicle, I took it to an authorized Audi dealership multiple times for the same driver-assistance malfunction. The issue was not permanently resolved and has recently returned. On October 11, 2026, at approximately 20,702 miles, the dashboard displayed "Audi active lane assist: malfunction! See owner's manual" while I was...

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driving at about 13 mph. I recorded the warning on video. Active Lane Assist was switched OFF and was NOT engaged when the warning appeared. In a separate recent incident, my wife was driving with Active Lane Assist also switched OFF. She reported that the steering wheel unexpectedly turned to the right on its own, without her intentionally steering right. The vehicle moved toward a curb, struck it, and the wheel rim was damaged. I do not know whether the warning and steering incident have the same cause. However, unexpected steering movement while driver assistance is off presents a serious potential loss-of-control and collision risk. I am concerned for my family's safety. I request a safety investigation. The vehicle is available for inspection, and I can provide prior dealership repair records and video evidence of the warning.

Filed Incident Steering · Electrical system · Lane departureNHTSA 11775771
2015 Audi Q3Suspension

The contact owns a 2015 Audi Q3. While driving at 20 MPH, the contact lost control of the vehicle, and the vehicle slid sideways, and the rear end of the vehicle started fishtailing. The contact was able to pull over to the side of the road. The vehicle was towed to an independent mechanic. The independent mechanic diagnosed the vehicle with rear control arm failure. The passenger's side rear control arm was rusted and had fractured. The driver's-side rear control arm was severely rusted. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 94,082.

Filed Incident SuspensionNHTSA 11775767
2021 Mazda CX-5Electrical systemLightsEngine & cooling

[FIELD: DESCRIBE WHAT HAPPENED] Severe ongoing safety defects uncorrected after 2 dealer repair attempts ([[redacted]] & [[redacted]]). LIGHTS: High beams failed [[redacted]], requiring continuous manual hold to function. ADAS/HUD: HUD failed to project Nov 3. Cameras cut out with false "sensor blocked" error (Oct [[redacted]] & [[redacted]]. Infotainment screen turns off while driving (multiple dates). ENGINE: Stalls in traffic/drive-thrus and fails to restart. MIRROR: Power side mirror glass/folding...

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intermittently does not fold out and glass does not move/adjust. Dealership reportedly ordered part during Sept [[redacted]] repair window, has not been repaired yet with no update from dealership. [FIELD: HOW WAS SAFETY AFFECTED?] High-beam failure forces single-handed steering at night. Sudden ADAS/screen shutdowns cause driver distraction and lose safety monitoring. Engine stalling creates severe collision risks at intersections and on active roads.Mirror issue prevents ability to safely monitor changing road conditions/other drivers. [FIELD: WARNING LIGHTS AND MESSAGES] Cluster displayed "System Disabled: Poor Outward Camera Visibility" in clear weather with clean windshield (Oct [[redacted]] & [[redacted]]). No warnings for engine stalling, HUD loss, or headlight failure. [FIELD: REPRODUCTION & INSPECTIONS] Dealer failed to reproduce due to brief test drives. Inspected only by Jim Shorkey Kia and 1 independent mechanic (who diagnosed earlier resolved oil leak/solenoid timing belt issue). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical system · Exterior lighting · EngineNHTSA 11775766
2018 Ram 2500Brakes

The contact owns a 2018 Ram 2500. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the failure occurred. The contact stated that while driving, the ABS warning light remained illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The failure mileage was 115,215.

Filed Incident Service brakes, hydraulicNHTSA 11775765
2027 Tesla Model YDriver assistance

FSD Safety Incident - November 4, 2026 While my wife was driving our 2026 Model Y with FSD (Supervised) engaged, the vehicle unexpectedly moved from a right-turn-only lane into a center lane at Volunteer Blvd and Las Vegas Blvd in Henderson, NV. After stopping at a red light, FSD moved back into the right-turn lane when the light turned green. Later, the navigation destination disappeared, and FSD drove toward an incorrect location rather than MADhouse Custom and Detailing. Please investigate the FSD behavior, navigation failure, and vehicle logs. This is a safety concern.

Filed Incident Lane departure · Back over prevention · Forward collision avoidanceNHTSA 11775764
2017 Ford EdgeEngine & cooling

Engine failed due to EcoBoost coolant intrusion / loss of motive power. Repaired via extended warranty.

Filed Incident EngineNHTSA 11775759
2026 Genesis GV80Engine & coolingFuel system

Traveling along a 2 lane highway, I came to a complete stop while waiting for a safe opportunity to turn left onto a side street. When an opportunity to turn became available, I pressed the accelerator pedal and began making the left turn. Almost immediately, the vehicle lost its ability to accelerate and stopped moving forward as expected. Despite pressing the accelerator pedal firmly and repeatedly, the vehicle would not respond normally and would not continue moving forward. I was actively pressing the...

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accelerator, but the vehicle behaved as though I was not pressing the pedal at all. At that moment, oncoming traffic was approaching, creating an extremely dangerous situation. Because the vehicle would not accelerate as expected, I was unable to proceed through the turn normally, placing me at serious risk of being struck by approaching traffic. The engine did not completely shut off. Instead, the vehicle appeared to sputter and struggle for approximately 5-10 seconds while I continued attempting to accelerate. After this period, the vehicle unexpectedly regained power and resumed moving forward normally. No collision occurred. However, the incident created a significant and immediate safety hazard. If oncoming traffic was traveling faster, as often occurs when making left turns off of highways, there likely would have been a serious collision.

Filed Incident Engine · Fuel / propulsion systemNHTSA 11775755
2022 Nissan Leaf (40 KWH Battery)Electrical system

The contact owns a 2022 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 25V655000 (Electrical System), and the dealer was contacted. The contact informed the dealer that the recall repair was required to prevent the warranty from being voided. The vehicle was taken to the dealer, where the recall repair was completed. The contact stated that while her son was driving at approximately 60-65 MPH shortly after the recall repair, the vehicle decelerated unexpectedly to 7 MPH due to a premature...

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battery discharge. The driver pulled into a commercial charging station. The vehicle failed to charge, leaving both the contact's son and grandson stranded. Roadside Assistance was contacted but declined towing service, stating that the warranty had expired. AAA towed the vehicle to the dealer at the owner's expense. The vehicle was towed three times from the charging station to the dealer within 50 miles. The dealer determined that the vehicle was unrepairable. The contact was provided a loaner vehicle, and the dealer informed the contact that the manufacturer offered a buyback. The dealer initiated a buyback case without authorization from the contact, and the manufacturer contacted the contact regarding the buyback offer. The Attorney General was contacted and informed that the vehicle qualified for repurchase or replacement of equivalent value. The contact was in the process of submitting a request to the Attorney General for buyback assistance. The contact associated the failure with the recall repair. The failure mileage was approximately 24,200.

Filed Incident Electrical systemNHTSA 11775754
2015 GMC Sierra 1500Suspension

The contact owns a 2015 GMC Sierra 1500. The contact stated that while driving 45 MPH, there was a thumping sensation coming from the vehicle. The contact believed that the issue was coming from the suspension. The contact had experienced a similar issue with a similar vehicle but an older model year. The vehicle was taken to an independent mechanic to be diagnosed; however, the mechanic was unable to duplicate the failure. The failure mileage was 148,516.

Filed Incident SuspensionNHTSA 11775753
2022 Volvo V60 T8 Polestar EngineeredSuspension

COMPONENT: The right-rear shock absorber sheared off at its base and was loose inside the rear suspension. The vehicle has approximately 78,000 miles and the factory Polestar Engineered (Öhlins) suspension. There was no collision, impact, or road hazard before the failure. The failed shock is still on the vehicle and is available for inspection upon request. SAFETY RISK: The failure occurred while driving at highway speed. With the shock detached, that corner of the vehicle had no damping, which can reduce...

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stability and braking control, especially over bumps or in an emergency maneuver. The loose shock could also strike and damage nearby brake lines, wiring, the tire, or axle components. CONFIRMATION: On [[redacted]], an independent repair shop found the right-rear shock sheared at its base, with no sign of impact or other damage. The mechanic said he had never seen this failure before. On [[redacted]], at the first available appointment, Volvo Cars Danbury (Danbury, CT) confirmed the right-rear shock was broken and recommended replacing both rear shocks. INSPECTIONS: The authorized Volvo dealer inspected the vehicle and submitted a goodwill request to Volvo, which Volvo declined. To my knowledge, Volvo has not inspected the failed part directly. No police or insurance inspection. WARNING SIGNS: On [[redacted]], I first noticed metal-on-metal noises from the rear while driving on the highway. No warning lamps or messages appeared. There were no other symptoms before the noise began. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident SuspensionNHTSA 11775749
2020 Lincoln CorsairTransmission & drivetrain

COMPONENT: Rear Differential Unit SAFETY ISSUE: Potential loss of vehicle control due to drivetrain lock up and or inability to safely move vehicle off the road way. PROBLEM CONFIRMED: Dealer has confirmed that similar issues are occurring at increasing numbers weekly. INSPECTION: Dealer inspected the differential and determined clutch pack breakdown and contamination of the differential components resulting vehicle shutter and component breakdown requiring replacement. WARNINGS: None other than drivetrain shutter and component failure.

Filed Incident Power trainNHTSA 11775748
2026 Chevrolet ColoradoVisibility & wipers1 injury

The contact owns a 2026 Chevrolet Colorado. The contact stated that while driving 40 MPH, there was an abnormal odor inside the vehicle. The contact stated that the failure occurred whenever the windshield washer was activated. The contact stated the ammonia odor was strong and caused the contact to become nauseous and have headaches. The vehicle was taken to the dealer, and the contact was informed that there was no resolution. The contact stated that the failure was a result of a flaw in the manufacturing design...

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of the vehicle. In addition, the contact stated that the failure was a known failure with the vehicle. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 40.

Filed Incident VisibilityNHTSA 11775746
2022 Volkswagen AtlasElectrical systemDriver assistance

Safety Complaint: Infotainment Control Module Failure Following Volkswagen OTA Update - Loss of Rearview Camera and Safety Functions My 2022 Volkswagen Atlas SEL experienced a significant electronic system failure following a manufacturer-issued over-the-air (OTA) software update delivered directly by Volkswagen through the vehicle's infotainment system. This was the first OTA update I had received for the vehicle. Following the update, the infotainment system malfunctioned and eventually became completely...

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inoperative. The screen remains black and will not boot. The vehicle simultaneously displayed a Dynamic Road Sign Display malfunction and an Emergency Call Function Limited warning. Most concerning, the factory rearview camera initially continued functioning but subsequently stopped displaying an image entirely, creating a safety concern when reversing. An authorized Volkswagen dealership has diagnosed the infotainment control module located in the glove box as failed and confirmed that neither soft resets nor dealership-level reset procedures can restore functionality. Replacement of the control module is required. I also contacted Volkswagen Orange Park, whose service department acknowledged that similar infotainment failures are a known issue. I have encountered reports from other Volkswagen Atlas owners describing similar failures and am concerned about a potentially widespread defect. This failure occurred following a Volkswagen-issued OTA software update, not an aftermarket modification. I am concerned that the manufacturer's update may have contributed to the control module failure and the resulting loss of the factory rearview camera. I request that NHTSA investigate whether a defect involving Volkswagen's OTA software updates or infotainment control modules may cause permanent module failure and loss of safety-related vehicle functions.

Filed Incident Electrical system · Lane departure · Back over preventionNHTSA 11775745
2005 Dodge Ram 1500Transmission & drivetrain

My 2005 Dodge 1500 Ram truck broke down on the side of the road and it was determined that the Driveshaft fell off. Once it arrived at Wilson Motors, the representative told me the vehicle broke due to a nut and bolt that held the driveshaft onto the rear axle. This faulty issue was known by Dodge and there was a recall (NHTSA Recall Number14V-796) on these parts in December of 2014. I was not the original owner of the vehicle and was not aware of the recall as I bought the truck in 2021. No attempt to contact me...

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was made by Dodge to provide me information on the recall. The parts to do the recall are obsolete and Dodge insists they have no responsibility in fixing the vehicle, even though the parts are well known to Dodge as being defective. The nut and bolt was the proximate cause of the extensive damage to driveshaft where a new driveshaft is needed. Due to the fact that the recalled parts are the culprit, I am asking Dodge to repair the vehicle to working condition or at least total out my truck and pay me out. I would expect Dodge to stand by their product when they provide a defective product to their consumers. Could you please advise me if I have any legal standing to get Dodge to pay for this?

Filed Incident Power trainNHTSA 11775744
2025 Tesla Model 3 (all Variants)Equipment & accessories

The carpet floor mat on the driver's side accordions up under the accelerator and brake pedals creating a driving hazard. The driver side floor mat is supposed to be secured in place by an approximately 1 inch wide strip of velcro running the length of the floor mat under the edge closest to the seat. The Velcro is secured to the mat on three exterior edges. The Velcro is not secured on the interior edge allowing the Velcro to fold upwards and lose grip with the underlying carpet. Once the Velcro detaches and...

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folds from the mat, it loses all grip and begins to slide. I informed two different Tesla dealers about the incident and they simply suggested I buy an identical replacement mat. They did not consider it a warranty issue and didn't admit that the mats were inherently defective even though this identical problem has been clearly documented and discussed on numerous internet forums.

Filed Incident EquipmentNHTSA 11775741

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