Phantom Breaking when using Traffic Aware Cruise Control. It's dangerous when it slams on the breaks in the middle of the freeway for no reason when traffic is moving at 70 mph. I'm afraid I'll get rear-ended. It mostly happens when going under overpasses and the car sees the shadow, freaks out, and thinks is a solid object, and slows abruptly. Happen every other day or so.
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3,630 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.
The power steering keeps going out and leaking after being repaired twice HDM was repaired through a recall repair and has went completely out again
While driving the vehicle the engine completely shut down and an "engine failure" light came on, and the vehicle became completely stationary. Electrical seemed to be running. I had to put the vehicle in park, turn it off and turn it back on to move it off the road. A couple weeks prior, the vehicle was making strange revving noises that I am unsure if they are related. I was in the middle of the road, and thankfully, cars behind me were stopped at a red light. I often drive on the highway and this could be deadly...
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if it happens while driving 70 mph. The dealer was unable to reproduce the issue and told me the car is fine. The looked for codes, and only found communications errors. They checked the battery which also showed no signs of errors. I do not feel safe driving the vehicle.
We took our van in for the 52d recall of the battery being defective and can catch on fire!! for our 2021 crysler pasifica hybrid van for them to update the software for the hybrid battery and to monitor it. Not even a month later we had to take it back to the dealership mechanic because the check engine light came on. They said the hybrid battery is bad and its under the recall 52d. We reached out to Stellantis and went back and forth because they didnt want to honor it. In the mean time we have been out of a...
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primary vehicle. Stellantis has finally agreed to order a new hybrid battery and cover our vehicle under the recall 52 and have the dealership mechanic install it 100% free. That was Monday. We have tried to reach out to our star case person Mariah, which she had a lady named Monica call us and we were not able to speak to her, she left a voice mail saying only on the message the part has been ordered? We reached out to the dealership mechanic and he has been more than helpful by letting us know the battery was ordered which he had to look it up when we called because Stellantis didnt not reach out to Auto Nation about our van being approved for the battery recall 52d replacement. Mariah told us last week that when we get approved for the battery that we would need to call her for them to get us a rental. We have been calling leaving messages and no response. Its now week 3 without a vehicle and we have children that have to go to school and the adults have to go to work. But have to ask other people to give us a ride and somtimes are not able to find a ride. When clearly the recall paper states that a loaner vehicle will be provided 100% and we will be takin care of. Please help with them honoring this recall all the way through until it is completed. This has become an inconvenience for our family of 8, because of their mistakes. Were asking you to look into this matter to help us and other people that are dealing with the same recall 52d on their pasific
My vehicle was towed to the dealer to address a recall. Campaign 19V120/SC176. I advised them I had codes #300, 303 &304. I requested a compression test & documentation of the findings. They instead cleared the codes, addressed the ksds software update & declared the car "fixed". Upon leaving, the engine lost power (in traffic) & the check engine light returned. I limped the car back & again requested a compression test which they did not perform even after pulling codes of a "misfire". They pulled the plugs &...
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advised replacement as well as replacement of the coils for $1,200. I believe I'm entitled to knowing the health of the engine by means of a compression test & possible short block replacement if it's deemed necessary (per recall SC176)
I am writing to file a formal safety complaint regarding a widespread defect in the Anti-Lock Brake System (ABS) Control Module and Hydraulic Control Unit (HCU) on my 2016 Ram 1500. The ABS system on my vehicle has suffered an internal failure, resulting in an active ABS dashboard warning light, total loss of traction control, and immediate electronic disabling of both the cruise control system and the four-wheel drive (4WD) system. Disabling ABS and the 4WD system leaves the vehicle unable to adapt to hazardous...
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road or weather conditions, creating a significant safety risk. This exact failure pattern mimics identical ABS defects that parent company Stellantis/FCA has previously recalled on heavier-duty Ram platforms (such as NHTSA Recall 24V-896), but the 2016 half-ton models have not yet been included in a mandatory remedy campaign. I request that this issue be documented and investigated as a potential safety defect requiring expanded remedy coverage.
I am contacting you to request immediate corporate assistance regarding an outstanding safety recall involving my 2021 Land Rover Discovery. MY VIN: [[redacted]] I would like this matter escalated to a Customer Relations supervisor or regional representative who has the authority to address the recall, coordinate with the dealership, and ensure that an appropriate resolution is provided. I've tried to raise the following with my dealer service department, but they have denied the service action in within range. ...
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If you could confirm that additional information you need from me, I plan to accommodate in a timely manner. Please provide the following: 1. I've attached the Recall # N572v2m which outlines my VIN in the range. 3. The current status of the required recall remedy and parts availability. 4. A timeline for completing the recall repair. 5. Assistance with transportation or a loaner vehicle if the vehicle cannot safely be driven or must remain at the dealership. 6. A corporate case number and the name of the individual responsible for following up. I would appreciate a prompt response and a clear plan for resolving this safety-related matter. Thank you, [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The antifreeze is leaking into the engine or into another part of the vehicle. There are no external leaks. This causes a consistent refill issue and possible engine damage if left untreated.
I am filing a formal safety complaint regarding a severe, recurring manufacturing defect in the Electronic Power Steering (EPS) system of my 2024 Honda Accord Sport Hybrid. This vehicle is currently undergoing its second total steering rack replacement in under two years. The original factory steering gear unit failed and was replaced by an authorized Honda dealership in July 2025. Now, a year and four months later in November 2026, that replacement steering rack has also suffered a complete mechanical failure and...
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must be replaced again today. The steering system exhibits the well-documented "sticky steering" defect, characterized by excessive internal friction, momentary binding, physical sticking, and catching at highway speeds. This requires sudden, increased steering effort to correct, creating a severe and immediate safety hazard as it compromises the driver's ability to maintain lane control. Honda recently issued a massive safety recall (Recall 24V-744) for over 1.7 million vehicles suffering from this exact defective EPS gearbox design, yet the 2024 Honda Accord was excluded from the campaign. My vehicle's repeated failures prove that the defect extends to the Accord lineup. I am requesting that the NHTSA investigate why the 2024 Accord was omitted from Recall 24V-744 and mandate that Honda permanently remedy this recurring steering safety hazard at no cost to consumers.
On [[redacted]] at about [[redacted]] PM, I was driving my 2018 Jeep Wrangler (manual transmission) southbound on [[redacted]] near the [[redacted]] in Elkridge, MD at about 70 mph when the clutch failed suddenly. It felt like the transmission dropped out the bottom, I lost drive power, and I pulled onto the shoulder. A fire was burning on the roadway about 100 yards behind me, where the failure happened. I called 911 at 5:36 PM and EMS responded. The clutch pressure plate fractured and cracked the transmission...
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bell housing. The vehicle cannot be driven, and the dealer reports it shakes violently on startup. This is the exact failure described in open safety recall 19A (NHTSA 23V-116), which this form's VIN lookup still shows as unrepaired on this vehicle. Before the failure the clutch had been slipping badly, and I had waited about two months for the dealer to receive the recall parts. The repair appointment was then pushed back a week, and the failure happened before the recall work was done. The vehicle was towed to DARCARS Chrysler Jeep Dodge Ram in Rockville, MD. As of November 4 the dealer has not inspected it, has called it out of warranty, has asked for a paid diagnosis, and has provided no alternate transportation. Stellantis customer care case number 98535079. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Ram 1500. The contact stated that while driving 45 MPH, the electronic power steering became inoperable, and the steering wheel was difficult to turn and was almost impossible to turn. The contact stated that on the previous day, the power steering warning light was illuminated momentarily. The contact stated that an independent mechanic diagnosed the vehicle and retrieved DTC: C2217-00 (internal electronic power steering module failure). The contact associated the failure with NHTSA investigation RQ23-033. The dealer was contacted by phone. The failure mileage was approximately 138,210.
The contact owns a 2023 GMC Sierra 1500. The contact stated that while performing an oil change at the residence, the contact became aware that the transmission cooling system was inoperable and that the transmission cooler lines were leaking. The vehicle was taken to the dealer, where it was diagnosed and determined that the cooler bypass valve and seal had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was scheduled to be repaired at a service center. The failure mileage was approximately 79,000.
**2025 Ram 1500 Warlock - Complete Electrical Shutdown During Automatic Start/Stop Restart** My 2025 Ram 1500 Warlock, equipped with the 3.0L Hurricane twin-turbo engine, has approximately 22,000 miles and is experiencing a serious safety-related malfunction involving the automatic start/stop system. When stopped at a traffic light or intersection, the automatic start/stop system shuts the engine off as designed. While my foot remains on the brake, the vehicle's electrical systems continue operating normally....
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However, when I release the brake to accelerate, the engine does not attempt to restart. Instead, the vehicle experiences a complete electrical shutdown, including the instrument cluster, infotainment system, and interior lighting. The transmission automatically shifts into Park, and the electronic parking brake engages. The vehicle remains shut down until I manually press the engine Start button. It then starts normally. There are no check engine lights, warning messages, or other indications of a problem before or after the failure. This malfunction creates a significant collision hazard because the vehicle becomes unexpectedly immobilized at intersections when traffic begins moving. Following drivers may reasonably expect the vehicle to accelerate when the traffic signal turns green. At approximately 1,000 miles, the vehicle previously displayed a battery-not-charging warning. An authorized Ram dealership replaced the auxiliary battery under warranty, and the warning disappeared. The automatic start/stop system operated normally more recently, but this shutdown malfunction has since developed without any known changes to the vehicle immediately preceding the failures. I am concerned that this condition could result in a rear-end collision or leave the vehicle immobilized in an active traffic lane. I am requesting that NHTSA investigate whether this is a safety-related defect affecting 2025 Ram 1500 vehicles equipped with the 3.0L Hurricane engine.
The contact owns a 2020 Ford Edge. The contact stated that while the vehicle was parked, the transmission was shifted into drive(D), the vehicle lunged forward and the vehicle shut off. The contact stated that the vehicle almost crashed into a concrete pillar. The contact stated that there was an unknown warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a failed torque converter and transmission. The contact was informed that the torque converter and the transmission needed to be replaced. The dealer was contacted and made aware of the failure. The failure mileage was approximately 111,000.
The contact's son owns a 2014 GMC Sierra 1500. The contact was informed by the owner that there was an abnormal fuel odor coming from the vehicle, and the vehicle was consuming an excessive amount of fuel. The vehicle was taken to the dealer to be diagnosed, and it was determined that the fuel lines were rusted and the sending unit had fractured. The manufacturer was informed of the issue. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 130,000.
When using the windshield washer function to clean windshield glass to improve visibility, the liquid does not squirt out of the driver side wiper until it is halfway through its travel. This results in the windshield not being cleaned properly and results is dangerous visibility issues. This is especially dangerous in warm weather months with bug residue smearing across the windshield due to improper fluid application. It is also dangerous in the winter months when vehicles ahead of you are spraying slush and road salt onto your windshield.
The truck shifts to park on its own. It happens when slowly coming to a stop or when stopped for some particular reason. It has happened several times. It has been taken to the dealer but problem still persist.
Both rearview lights stopped working, when I took my car to the shop, they said the component piece that the wires go into had melted through so had to get all new parts installed.
Left windshield wiper does not clear rain or snow all the way to the edge of the windshield. For rain, it stops approximately 4" from the edge. During heavy rain and/or wind conditions, it is even worse. For snow and sleet, it stops 5 to 6 inches from the edge due to buildup of snow or sleet. This results in a dangerous visibility safety issue during rain or snow driving conditions. This appears to be a safety related design defect.
ELECTRIC STEERING RACK FAILURE. The truck requires tremendous strength to steer manually, risking accident and injury to passengers and other vehicles. Emmett's Auto in Klamath Falls, OR has ordered a new steering rack. RAM Corporate advised the truck is not on recall. Other trucks manufactured the same year have the recall for the same defect. A "service steering soon" message appears in the message center of the truck. Local dealer, Lithia Auto received 18 new steering racks which were already promised to other repairs. This indicates to me that this is a widespread problem and the recall should have involved my vehicle.