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Latest vehicle complaints

3,643 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2016 Jeep WranglerBrakes

The contact owns a 2016 Jeep Wrangler. The contact stated that while driving 5 MPH, the ABS and check engine warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with ABS module failure. The dealer was contacted and made aware of the failure. The contact was informed that the ABS module needed to be replaced. The contact was informed that parts were on back order. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 70,000.

Filed Incident Service brakes, hydraulicNHTSA 11775245
2021 Ford EscapeEngine & cooling

Car is experiencing internal engine component deterioration under Recall 23S27. Auffenberg Ford in O'Fallon, IL cleared the critical P1061 safety code on October 6 using my code reader, saying they didn't have time to hook it up to their system and sent me home with an appointment to bring it back in, without fixing the vehicle. Ford Corporate is now utilizing that unauthorized deletion to deny my engine replacement under Customer Satisfaction Program 23N06, forcing me to drive a vehicle with a documented catastrophic engine failure and fire risk until it either throws the code again or catches fire, possibly killing one of my children, or throws a rod.

Filed Incident EngineNHTSA 11775244
2015 Ford EscapeDriver assistance

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera image was distorted. The dealer was contacted several times and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 6,966.

Filed Incident Back over preventionNHTSA 11775243
2024 Tesla Model Y (all Variants)Transmission & drivetrainFuel system

While driving with the vehicle's Full Self-Driving system engaged, my vehicle suddenly displayed a 'Rear Motor Disabled' alert and lost all propulsion, without any prior warning of any kind. The vehicle could not be restarted. I had just exited State Route 134 onto a local road across from Providence High School in Burbank, California, and the vehicle came to a stop in the middle of the roadway, in darkness. Had this failure occurred minutes earlier, while traveling at highway speed at night, the consequences could...

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have been catastrophic: a vehicle that suddenly loses all propulsion and cannot be restarted becomes a stationary obstacle in fast-moving traffic, in darkness, with no ability to move to the shoulder. Drivers approaching from behind at highway speed would have little time to react, and a rear-end collision - or a multi-vehicle chain collision - would be a likely outcome, with a high risk of serious injury or death. No crash or injury occurred in this incident, but only because of where the failure happened, not because the failure itself was benign. The vehicle's alert screen displayed fault codes DI_a139 (Rear motor disabled) and DIR_a126 and DIR_a062 (Propulsive power reduced). Tesla Service Center has agreed to repair the vehicle under warranty (drive-unit warranty), but no diagnosis has been provided yet. Even once repaired, I have no assurance the underlying cause has been identified or that it will not happen again. The incident occurred at approximately 8:30 PM.

Filed Incident Power train · Fuel / propulsion systemNHTSA 11775242
2014 Jeep Grand CherokeeTransmission & drivetrainBrakes

My 2014 Jeep Grand Cherokee began popping out of gear (aka shifting into neutral suddenly) while at cruising speed several months ago. This causes the car to lose drive altogether at highway speed and requires the driver to pull to the side of the road in order to restart and resolve the issue. Before the restart, the power brakes fail to work any long and the driver needs to press very hard on the pedal in order to keep the vehicle stopped or slowed. This has no put myself and the drivers behind me at...

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significant risk if the driver (my daughter) or me are unable to pull to the side of the road safely or if the cars behind us cannot avoid us. My mechanic cannot diagnose the issue. We changed the transmission and the problem has persisted. There are no warning lights or check engine lights associated with the error. It seems very similar to what's happening here -> [[redacted]] However, the Jeep dealership wants way too much money to diagnose the issue. I've seen the issue reported by other 2014 Grand Cherokee owners in forums with no resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Power train · Service brakesNHTSA 11775240
2012 Toyota CamrySteering

The nut on the steering column (steering column damper) seems to be defective. It is a metal nut with green plastic insert. Over time and milage the green plastic breaks apart causing a steering vibration and loud noise. This part is in a range of Toyota Camry's in the early and mid 2012 - newer range. The replacement part from Toyota costs only $9 - $15. The problem (expense) is that the dash, airbag and steering column have to be removed to replace this part and the labor (from Toyota) ranges from $900 to $1300...

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depending on the dealership. A less than $20 part that holds the steering column steady (hazard) costs above $1000 in labor to replace. Seems as though Toyota can afford the small part and absorb the labor cost as this seems to be a safety issue. Please let me know what I can do to have this family vehicle back up to Toyota quality. thanks.

Filed Incident SteeringNHTSA 11775239
2017 Honda CivicAirbags1 injury

drivers side steering wheel airbag deployed when the car was driven over a small bump in the car. No collision occurred

Filed Incident Air bagsNHTSA 11775237
2017 Kia SorentoElectrical systemLightsEngine & cooling

1. Headlight Failure (Recall Malfunction): Last year, my headlights began intermittently shutting completely off while driving at night, creating an immediate visibility hazard. Kia of Palmdale performed the designated recall repair, but the dangerous defect remains. The headlights still shut off unexpectedly while the vehicle is in motion. 2. Shift Lock Failure: In May 2024, just two months after purchasing the vehicle, the shift lock mechanism failed completely. This intermittently prevented the vehicle from...

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shifting properly out of park, creating an entrapment and stalling hazard. 3. Catastrophic Engine Failure: Last week, the 3.3L V6 engine suffered a sudden, catastrophic mechanical failure while driving. This caused an immediate loss of motive power, putting me and other drivers in severe danger.

Filed Incident Electrical system · Exterior lighting · EngineNHTSA 11775235
2025 GMC Savana Passenger 3500 - 15 PassengerBrakes

While trying to slow from freeway speed at an off-ramp, the braking system while in tow mode turned off while towing a 21K 5th wheel. I almost could not stop in time. The voltage of the trailer system has been checked and is good. This is the 4th time the braking system has turned off the trailer brakes while in tow mode. appointment with GMC has been made; this will be the second time the truck has been seen for this issue. From a safety point of view, NO electronic system should be allowed to reduce the braking capacity or potential to brake on any vehicle system for any reason. It put me and others who could have been hit by me in danger.

Filed Incident Service brakesNHTSA 11775234
2026 Ram Ram 1500 Quad CabSuspensionElectrical systemDriver assistance

1. The Active Safety Modules on this vehicle has an ongoing history of dangerous processing lag and failure 2. The Forward Warning system has routinely experienced severe software lag. On multiple occasions, the system completely failed to provide an audible chime or safety warning, and sometimes alerting after. Due to this there was an impact on the front lower bumper. I took it to Normandin and advisor called and mentioned Stellantis ordered to no touch truck. They refused to look into this safety issue under...

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factory warranty. 3. Unresolved Brakes/Suspension- received an email, took it to Normandin Chrysler Dodge Jeep Ram on 900 Capitol Expressway Auto Mall San Jose, CA 95136 United States, did not perform a fix. This safety warning remains unresolved in the system. 4. Erratic Towing Indicator Fault- Normandin stated that it can be "just dust" warning remains unresolved in the system 5. Center Screen Freezing- freezes Normandin advisor witnessed it at vehicle repair pickup and told me to restart the screen. I have contacted Stellantis and opened a case on this matter. I have called numerous of times and they keep saying they will call back, and I have not heard anything back in three weeks.

Filed Incident Suspension · Electrical system · Forward collision avoidanceNHTSA 11775233
2020 Jeep WranglerSteeringSuspension

At highway speed when hitting even a small bump or road irregularity, the Jeep experienced the notorious "death wobble". Oscillating shimmy and momentary loss of control. I discovered the steering damper was blown out on the track bar. After looking into the technical service bulletins, I found that I have the aluminum steering gear box described in TSB-08-074-20. I took my vehicle to the dealership to have this investigated and they agreed that the aluminum steering box caused the excessive force on the damper...

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and steering components and needs to be replaced. However, since this is not covered under warranty, they are charging me for the repair of a well known and documented FACTORY DEFECT. I applied for goodwill repair and was denied. It is terrible that this should have been a recall and I am stuck paying the bill. But even more so, this is a SEVERE SAFETY ISSUE and is not a matter of if it will happen, but when it will happen. No one should be subject to losing control of their vehicle at highway speed due to a KNOWN DEFECT.

Filed Incident Steering · SuspensionNHTSA 11775232
2016 Land Rover Range Rover Sport (5 Seat)Body, doors & structureFuel system

Component: FUEL SYSTEM, DIESEL:STORAGE:TANK:SHIELD Complaint Description: The undercarriage fuel tank protection shield/cradle on my 2016 Range Rover Sport 3.0L Td6 Diesel (L494) has suffered catastrophic, premature rust and perforation. This is due to a known engineering design flaw where incompatible materials (galvanic corrosion) cause the heavy steel shield to disintegrate rapidly under normal operating conditions. The specific structural component failing on my vehicle is the Fuel Tank Skid Plate Shield (OEM...

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Part Number: LR071011). On this diesel model, the nearby Emission/Tank Shield (OEM Part Number: LR090186) is also severely corroded. This is a critical safety hazard: the shield is a heavy load-bearing cradle meant to structurally support and protect the fuel tank. Because the shield is rotting away, the heavy plastic fuel tank is at imminent risk of dropping or shifting while driving, which could puncture the fuel lines, crack the tank, or drag on the roadway, creating a severe fuel leak, road hazard, and fire risk. Land Rover is aware of this structural defect but has not issued a formal safety recall. This component should be recalled immediately to prevent fuel tank detachment.

Filed Incident Structure · Fuel / propulsion systemNHTSA 11775230
2017 Ram 1500Fuel system

Fuel tank strap mounting bracket rusted. Strap pulled out of bracket. Front of tank sagging down. No incident has happened as of yet. Still needs to be inspected by dealer.

Filed Incident Fuel / propulsion systemNHTSA 11775228
2021 Chrysler PacificaBrakesCrash

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle speed control and braking systems malfunctioned. The vehicle experienced sudden unintended acceleration while the driver was actively applying the brakes. The vehicle has been parked, remains unrepaired, and is fully available for physical inspection and Event Data Recorder (EDR) extraction upon request. How was your safety or the safety of others put at risk? The vehicle accelerated uncontrollably...

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despite the driver applying the brakes, resulting in a collision with a parked vehicle. This total loss of speed control and braking effectiveness put the driver and surrounding pedestrians at risk of severe injury or death. Has the problem been reproduced or confirmed by a dealer or independent service center? No. The vehicle has been intentionally withheld from dealership diagnostics and collision repair to prevent technicians from inadvertently clearing the vehicle's computer history, thereby preserving the digital evidence of the malfunction. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The insurance carrier has processed an initial digital claim for the collision damage, but no physical diagnostic inspections or teardowns have been performed by the manufacturer, collision shops, or insurance representatives at this time. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? UNKNOWN. The sudden acceleration occurred without warning while the driver was braking. We have dash camera video footage that captured the incident live and corroborates the sudden acceleration event.

Filed Incident Service brakesNHTSA 11775227
2020 Ford Expedition ELTransmission & drivetrainEngine & cooling1 injury

The contact owns a 2020 Ford Expedition. The contact stated that while driving at 60 MPH, attempting to accelerate to 65 MPH, the vehicle locked up on the freeway. The vehicle jolted like someone hit the rear of the vehicle. Ford customer relations was contacted by phone. The vehicle was taken to a mechanic who scanned the vehicle and determined the failure was related to P07E6 and U1A00. The contact sustained bruises on her chest and shoulder from the seat belt. The local dealer was contacted. The contact called...

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another local dealer Star Ford Service : 1101 S Brand Blvd, Glendale, CA 91204, and the dealer determined and advised the recall remedy was not available for NHTSA Campaign Number: 26V402000 (Power Train). The failure mileage was unknown.

Filed Incident Power train · EngineNHTSA 11775225
2025 Acura MDXEngine & cooling

I own a 2025 Acura MDX Advance with approximately 18,500 miles. While stopped at a traffic light, the vehicle's Auto Idle Stop feature engaged and shut off the engine as designed. However, when it was time for the vehicle to restart, the engine would not restart. The failure left me unable to move the vehicle at an intersection, creating a potentially dangerous situation and exposing me and other motorists to the risk of a traffic accident. A vehicle that automatically shuts off at a traffic light must be able to...

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reliably restart when traffic begins moving. The dealership diagnosed the problem as a failed starter and replaced the starter on November 2, 2026. The vehicle was only approximately 18,500 miles old at the time of the failure. A starter failure at such low mileage is extremely concerning, particularly when it occurs in connection with the Auto Idle Stop system. I am concerned that this may be a broader safety issue involving the 2025 Acura MDX and its Auto Idle Stop/start system. Failure to restart at an intersection can create an immediate traffic hazard, particularly in busy intersections where the driver may be unable to move the vehicle out of the way of approaching traffic. I am requesting that NHTSA investigate this issue and determine whether there is a defect involving the Auto Idle Stop system, starter, or related electrical components in 2025 Acura MDX vehicles. A vehicle should not unexpectedly become immobilized in an intersection because its automatic restart system fails.

Filed Incident EngineNHTSA 11775223
2018 Volkswagen AtlasOther & unknown

My 2018 Volkswagen Atlas SEL has experienced recurring engine stalling, fluctuating RPMs, hesitation, and surging associated with repeated failures of the EVAP charcoal canister and related components. The vehicle has unexpectedly stalled while reversing, approaching stops, and operating in traffic, creating a serious safety risk to occupants and surrounding motorists. Symptoms typically begin with fluctuating RPMs and hesitation, progressively worsening until the engine stalls. Since April 2023, an authorized...

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Volkswagen dealership has replaced the charcoal canister at least six times, frequently replacing the N80 purge valve as well. In October 2024, the fuel tank was also replaced. Dealership technicians have repeatedly confirmed internal charcoal canister deterioration, including charcoal particles contaminating the EVAP system. Despite these warranty repairs, the symptoms typically return within a few months. I have repeatedly reported the early warning symptoms to the dealership, but repairs were often not performed because the condition could not be reproduced or no diagnostic faults were identified. The problem was generally confirmed and repaired only after symptoms progressed to engine stalling. The most recent charcoal canister and N80 purge valve replacement occurred July 29, 2026, at approximately 121,095 miles. By October 2026, the same symptoms had returned. The vehicle currently has approximately 126,200 miles. The dealership has documented multiple failures, but the underlying cause has not been identified or permanently corrected. I am concerned that the vehicle may unexpectedly stall again during normal operation, potentially resulting in a collision. I request that NHTSA investigate this recurring safety-related defect and determine whether other Volkswagen Atlas vehicles may be affected.

Filed Incident Unknown or otherNHTSA 11775221
2015 Jeep Grand CherokeeElectrical systemFire

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that upon returning to the vehicle after the vehicle was parked and turned off for approximately 30 minutes, green smoke emanated from inside the cabin when the door was opened. The doors were opened to allow the smoke to clear, and the contact discovered that the front passenger seat and associated electrical wiring were burned and melted. A small flame was present, which self-extinguished. The contact stated that the air conditioning system and the power windows were inoperable, and the liftgate failed to open. The dealer was notified the failure. The failure mileage was 145,000.

Filed Incident Electrical systemNHTSA 11775220
2016 Subaru OutbackEngine & cooling

I am submitting this complaint concerning a failure of the front exhaust assembly on my 2016 Subaru Outback 2.5L. the dealership diagnosed a leak at the exhaust bellows in the front exhaust assembly and recommended replacing the assembly. I proceeded with the repair at a cost exceeding $3,000. I subsequently learned of Subaru Service Campaign WUJ-95, which addresses cracking of the bellows in the front exhaust pipe, including the catalytic converter, on certain 2015-2016 Subaru Legacy and Outback 2.5L vehicles. ...

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Subaru has informed me that my vehicle's VIN is not included in the campaign. However, the component and type of failure described in the campaign appear relevant to the failure experienced by my vehicle. I contacted Subaru of America Customer Advocacy and requested an explanation of the technical distinction between the condition addressed by WUJ-95 and the failure diagnosed in my vehicle. Subaru declined to compare the conditions and denied my request for goodwill assistance or reimbursement. The company considers its review complete. I recognize that my vehicle's failure does not automatically establish that it qualifies for the existing campaign. However, I am concerned that a similar failure of the front exhaust bellows occurred in a vehicle of the same model year and engine type. I respectfully request that NHTSA review this report in conjunction with other complaints and available technical information to determine whether the failure warrants further examination, including whether it may affect emissions performance or present other safety concerns.

Filed Incident EngineNHTSA 11775219
2027 Toyota CorollaSuspensionBody, doors & structure

-Passenger side front lower control arm rear bolt was not tight, control arm was moving back and forth, two other subframe bolts were not tight -Rattle over bumps appeared Oct 31, diagnosed by an independent shop on Nov 2

Filed Incident Suspension · StructureNHTSA 11775217

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