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Latest vehicle complaints

3,645 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2016 Subaru OutbackEngine & cooling

I am submitting this complaint concerning a failure of the front exhaust assembly on my 2016 Subaru Outback 2.5L. the dealership diagnosed a leak at the exhaust bellows in the front exhaust assembly and recommended replacing the assembly. I proceeded with the repair at a cost exceeding $3,000. I subsequently learned of Subaru Service Campaign WUJ-95, which addresses cracking of the bellows in the front exhaust pipe, including the catalytic converter, on certain 2015-2016 Subaru Legacy and Outback 2.5L vehicles. ...

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Subaru has informed me that my vehicle's VIN is not included in the campaign. However, the component and type of failure described in the campaign appear relevant to the failure experienced by my vehicle. I contacted Subaru of America Customer Advocacy and requested an explanation of the technical distinction between the condition addressed by WUJ-95 and the failure diagnosed in my vehicle. Subaru declined to compare the conditions and denied my request for goodwill assistance or reimbursement. The company considers its review complete. I recognize that my vehicle's failure does not automatically establish that it qualifies for the existing campaign. However, I am concerned that a similar failure of the front exhaust bellows occurred in a vehicle of the same model year and engine type. I respectfully request that NHTSA review this report in conjunction with other complaints and available technical information to determine whether the failure warrants further examination, including whether it may affect emissions performance or present other safety concerns.

Filed Incident EngineNHTSA 11775219
2027 Toyota CorollaSuspensionBody, doors & structure

-Passenger side front lower control arm rear bolt was not tight, control arm was moving back and forth, two other subframe bolts were not tight -Rattle over bumps appeared Oct 31, diagnosed by an independent shop on Nov 2

Filed Incident Suspension · StructureNHTSA 11775217
2022 Polestar Polestar 2Electrical systemBrakesFuel system

While driving my 2022 Polestar 2 Dual Motor, the vehicle suddenly lost propulsion without any prior warning. The vehicle decelerated rapidly, as though the brakes were being applied. During the incident, I heard a loud clanking sound. After the vehicle lost propulsion, the dashboard displayed the warning message "Propulsion System Failure." Following the incident, the vehicle would not engage Drive and remained in Park. The vehicle was taken to an authorized Polestar service center in North Hills, California, for...

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diagnosis. The cause of the failure has not yet been determined. I am concerned that this sudden and unexpected loss of propulsion, accompanied by rapid deceleration, could create a serious safety hazard, particularly when traveling at highway speeds or in heavy traffic. I request that NHTSA review this incident to determine whether it represents a potential vehicle safety defect.

Filed Incident Electrical system · Service brakes · Fuel / propulsion systemNHTSA 11775213
2022 Jeep RenegadeElectrical systemAirbagsSeats & seat belts

My 2022 Jeep Renegade continues to experience an intermittent front-passenger seat-belt warning and audible chime even when an adult passenger is properly seated and the seat belt is securely fastened. The warning activates and deactivates unpredictably. I have also experienced intermittent "Service Airbag" warnings. The vehicle was subject to FCA Safety Recall 82B (NHTSA Recall 24V-510), involving front seat-belt buckle switch electrical connections. Capital Chrysler Dodge Jeep Ram in [[redacted]], reportedly...

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completed the recall repair in [redacted], including work on the front seat-belt buckle switch wiring. Despite that repair, the passenger-side warning problem continues. I reported the condition during a subsequent service visit at Hendrick Chrysler Dodge Jeep Ram in [[redacted]]. The dealership stated that no fault codes were found and the technician could not reproduce the malfunction. Consequently, no corrective repair was performed. The intermittent malfunction continues during normal vehicle operation. I am concerned that the passenger restraint system may not function as intended in a collision. The underlying cause remains unknown. I request that NHTSA review whether the Recall 82B remedy was effective on this vehicle or whether another restraint-system defect exists. The vehicle remains available for inspection. No crash or injury has been reported in connection with this malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical system · Air bags · Seat beltsNHTSA 11775208
2017 Cadillac XT5BrakesDriver assistance

FORMAL VEHICLE SAFETY COMPLAINT 2017 Cadillac XT5 - Electronic Brake Control Module Failure and Unavailability of Replacement Parts Vehicle: 2017 Cadillac XT5 - Mileage: Approximately 70,000 miles Manufacturer: General Motors / Cadillac I am requesting that the National Highway Traffic Safety Administration review a potentially serious vehicle safety issue involving the electronic braking system of the 2017 Cadillac XT5. The vehicle has displayed the following dashboard warnings: •Service Brake System •Service...

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StabiliTrak A General Motors authorized Cadillac dealership has diagnosed the problem as a failure of the brake control module. Of particular concern, the GM dealership informed me that it has been unable to locate a replacement part, even after conducting a nationwide search of GM parts as well as after-market parts sources. This seems very unacceptable. This situation raises two significant concerns: 1.A malfunction involving an essential electronic braking and vehicle stability-control component may compromise vehicle safety. 2.An owner of a relatively low-mileage vehicle (approximately 70,000 miles) may be unable to obtain a necessary safety-related repair because the manufacturer cannot locate the replacement component. I am concerned about the safety implications for myself and other owners of 2017 Cadillac XT5 vehicles who may experience the same failure. I respectfully request that NHTSA: •Review reported failures involving the electronic brake control module in 2017 Cadillac XT5 vehicles. •Determine whether similar failures have been reported by other owners. •Investigate whether this condition represents a potential safety-related defect. •Examine the availability of replacement brake control modules and the impact on owners who cannot obtain necessary repairs. •Determine whether further manufacturer action, including a safety recall or other corrective action, is warranted.

Filed Incident Service brakes · Forward collision avoidanceNHTSA 11775206
2021 Kia SorentoTransmission & drivetrain

My 2021 Kia Sorento (VIN [[redacted]]) is at Luther Kia. The dealership documented DTC P1C2D03 as stored. Kia's SC250 recall procedure states that if P1C2D03 is not stored, the dealer updates the TCU software only; if P1C2D03 is stored, the transmission is to be replaced and updated TCU software applied. Despite the stored code, Luther Kia did not replace the transmission. They updated the ECU, rescanned, performed an air-bleed procedure and transmission relearning, test-drove the vehicle, and marked the repair...

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complete. I am concerned this does not comply with the remedy specified for stored P1C2D03 and leaves the vehicle susceptible to the loss-of-motive-power condition addressed by NHTSA Recall 22V760000/SC250. After receiving no update since late morning [redacted], I called near closing XXXand was told their only Authorized Kia Warranty Service Technician was out sick. That evening I emailed the GM documenting the SC250 concern and requested resolution by Monday morning, including release of my vehicle while the transmission was ordered or a loaner/rental if unsafe to release. As of Monday afternoon, I have received no response. I also opened a case with Kia Corporate on [redacted]. The dealership sent me a $528.28 invoice via text and is retaining my vehicle pending payment of the entire invoice. This includes $178.98 I understand to be recall-related diagnosis/labor, although SC250 states there is no charge to the owner for this repair, plus $311.36 for A/C diagnosis and a $36.94 miscellaneous fee. I was instructed to drive approximately 1,000 more miles for the A/C issue. The odometer is approximately 99,2XX miles, which would exceed 100,000 miles and may affect CPO warranty coverage. A rear clunking concern potentially related to Kia TSB TRA105 was not resolved. I request NHTSA investigate whether SC250 was properly completed and whether this vehicle is safe to operate without the transmission replacement specified for stored P1C2D03. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Power train · Unknown or otherNHTSA 11775205
2026 Honda CR-VVisibility & wipers

I purchased this vehicle new on July 25, 2026. In roughly three months of ownership, the windshield has been damaged three times by small road debris during normal highway driving. The first damage was repaired by Safelite through my insurer. The second and third occurred within weeks of that repair. During the most recent inspection, Safelite also identified additional cracks along the perimeter of the windshield that had not been noticed and did not appear to originate from a visible impact. My previous vehicle,...

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a 2025 Honda HR-V, was driven on the same routes by the same drivers for about two years and never sustained a chip or crack. The frequency of damage on this CR-V suggests the windshield glass or its design is unusually susceptible to chipping and cracking. A cracked windshield impairs driver visibility and can affect the windshield-mounted Honda Sensing camera that controls lane keeping and automatic emergency braking. I am requesting that this be recorded as a potential defect in the windshield glass on the 2026 CR-V.

Filed Incident Visibility / wiperNHTSA 11775204
2025 Buick EnvistaDriver assistance

The contact owns a 2025 Buick Envista. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank screen. The contact received notification of NHTSA Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted by phone and made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

Filed Incident Back over preventionNHTSA 11775203
2022 Volvo S90 B6 AWDEngine & coolingFire

The contact owned a 2022 Volvo S90. The contact stated that while driving at 45 MPH, smoke entered the cabin, and the vehicle hesitated to maintain motive power. The contact pulled over to the shoulder and opened the hood with the engine running, at which point a fire ignited. The police department arrived on the scene and filed a report. The fire department arrived on the scene and extinguished the fire. The dealer was contacted, and a dealer investigator arrived on the scene; however, due to fire severity of the...

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fire, the cause of the failure was not determined. The vehicle was deemed a total loss by the insurance provider. The manufacturer was notified of the failure by telephone, and a case was filed. The failure mileage was approximately 194,000.

Filed Incident EngineNHTSA 11775201
2024 Tesla Model 3Electrical system

The contact owns a 2024 Tesla Model 3. The contact stated that while driving 50 MPH in Full Self Driving Mode, the vehicle cut off another vehicle in the right lane and went over the median and almost crashed. The contact was concerned about glitches in the Full Self Driving Mode which could put the contact and other drivers at risks of injuries or more. The failure mileage was 25,486.

Filed Incident Electrical systemNHTSA 11775199
2023 Subaru AscentEquipment & accessories

The contact owns a 2023 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 26V436000 (Equipment); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available.

Filed Incident EquipmentNHTSA 11775198
2020 Ford EdgeTransmission & drivetrain

The rear differential/rear drive unit (RDU) in my 2020 Ford Edge AWD is failing. I am concerned that this represents a broader known problem with the RDU that Ford has not adequately addressed for all affected vehicles. Ford has issued multiple service communications concerning the RDU in the Ford Edge. Ford SSM 49571 identified chatter/shudder during low speed turns on 2019 through 2021 Edge AWD vehicles associated with RDU fluid contamination. Ford subsequently issued SSM 51823 and SSM 52051 addressing the same...

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RDU fluid contamination condition on 2019 through 2023 Edge AWD vehicles. More importantly, Ford previously issued Safety Recall 21S02, NHTSA Recall 21V011, covering certain 2020 Ford Edge AWD vehicles because the RDU could contain insufficient lubricating oil. Ford stated that insufficient RDU lubrication could cause the unit to seize, resulting in loss of mobility and potential loss of vehicle control and increasing the risk of a crash. That recall was limited to a specific production population. My vehicle is now experiencing failure of the same major drivetrain component but is not being repaired under a safety recall, leaving me responsible for the cost of repair or replacement. I am concerned that the population affected by RDU problems may extend beyond the vehicles included in the existing recall. I am requesting that NHTSA investigate RDU failures in 2020 Ford Edge AWD vehicles outside the population covered by Recall 21V011, including whether the repeated Ford service communications concerning the RDU indicate a broader defect and whether additional vehicles should be recalled. The problem began at approximately 60,000 miles. The symptoms are vibrating/grinding on the rear axel.

Filed Incident Power trainNHTSA 11775197
2019 Hyundai Santa FEEngine & coolingFuel system

2019 Hyundai Santa Fe, [redacted] oil light came on but it wasn't time for my next oil change. I stopped by Advanced Auto to get code read, was told Camshaft sensor error. A week later, had my mechanic check code before doing oil change. He got the same code and ordered and replaced camshaft along with doing oil change. Drove two miles away from mechanic, oil and engine light came on. A week later I left my car with mechanic to check and replace oil sensor. The oil light was still on and he told me to take...

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the car to the dealer because the engine is probably bad. Took car to the dealer, told them of all the previous work I just had done and asked them to check for any recalls or campaigns. Two recall/campaigns were updates, 9C2 and P33. Was told I needed Oil Flow Control valve Exh, got that replaced but lights were still on. Next, I was told I needed an Oil Pressure Switch, got that replaced, lights were still on. Dealer wants to do exploratory search to see if they can find out why lights are on but tell me I will have to pay for everything as they replace parts. What? I just paid them $1224.67 and nothing's fixed, lights are still on. Spoke with svc rep, [[redacted]] over the phone, she told me the engine light is still on and the oil light goes off during acceleration, I picked up my car as I can't keep getting nickeled and dimed after every part is replaced with no correction to the issue I came in for. Now the car runs like shit and burning gas like crazy. Engine is making sounds and acceleration is loud and slow. I believe this engine is going out and needs to be recalled as well. So many Santa Fe's are having this same issue and at 44,000 miles, I shouldn't be having any problems with this car. How is this allowed from the manufacturer? These engines are going to stop working, hopefully not while anyone is driving. Hyundai should be made to fix this asap. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Engine · Fuel / propulsion systemNHTSA 11775194
2018 Mazda CX-5Electrical system

The display touch screen has delaminated and ghost clicks on various items while driving. The volume will go up, songs change, various messages will announce, all without touching the screen or any other controls. This is surprises my daughter and is dangerous - she has nearly crashed because of this malfunction. I called Mazda and I was told that it was the subject of a class action lawsuit and that the fix period has expired. I was never notified of this fix period. The company told me to go to the...

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dealership and get it diagnosed and contact their legal firm (just two weeks ago), then ask for an exception. The service writer actually showed me a flow chart of how they are supposed to talk about the issue and told me that they cannot talk about it unless a customer brings it up AND says that it is causing a problem. I called today and the legal number was not accepting calls and Mazda corporate told me there was nothing that they could do. I also have another 2018 Mazda that has the exact same issue so I will submit a separate incident under that VIN number. Mazda is covering this up and this should absolutely be a safety recall. I have a video of the malfunction if you would like it.

Filed Incident Electrical systemNHTSA 11775193
2027 Cadillac OptiqOther & unknown

Dear NHTSA, I am submitting this complaint to report a potential safety concern regarding my Cadillac Optiq and its Acoustic Vehicle Alerting System (AVAS), which is designed to alert pedestrians to the presence of an approaching electric vehicle at low speeds. I live in a cul-de-sac where children frequently play in the street. Since purchasing the vehicle, I have noticed that the pedestrian warning sound generated by the AVAS is not noticeable enough to effectively alert pedestrians that the vehicle is...

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approaching. Even at low speeds and in residential settings, the sound is extremely difficult to hear unless a person is very close to the vehicle and actively listening for it. I brought the vehicle to an authorized Cadillac dealership to determine whether the volume of the AVAS could be increased. The dealership informed me that the system cannot be adjusted at the dealer level and that any changes would need to come directly from General Motors through a software or over-the-air update. I believe this condition presents a safety concern. The purpose of the AVAS is to provide an audible warning for pedestrians because electric vehicles operate very quietly. If the warning sound is not noticeable under normal conditions, pedestrians, especially children, may not realize a vehicle is approaching until it is too late. For this reason, I respectfully request that NHTSA investigate whether the AVAS on the Cadillac Optiq provides an adequate and effective audible warning in real-world driving environments and whether it fully meets the intent of pedestrian safety requirements. I also encourage a review of whether a software update or other corrective action may be necessary to improve the effectiveness of the pedestrian warning system. I am concerned that if this issue is not addressed, it could increase the risk of pedestrian accidents and create unnecessary safety and liability concerns for vehicle owners and the public. Thank you for your time and consideration

Filed Incident Unknown or otherNHTSA 11775192
2023 GMC Sierra 1500Engine & cooling

Information related to GMC 25V274 recall for 2023 GMC Sierra 1500 6.2L. Recall oil change inspection and change of oil to higher viscosity performed summer of 2025 (prior to my ownership). On May 17, 2026 the Truck lost engine power without warning and would not start again. Fortunately I was on a road and location where I could coast into a parking lot, but again the vehicle provided no advanced warning of any issue. Towed truck to dealership and determined that exact engine problem noted in recall had indeed occurred to engine. So GMC recall efforts to inspect and change oil had NO effect on the engine defect. Engine was replaced.

Filed Incident EngineNHTSA 11775191
2011 Ford Crown VictoriaSteering

Ford is refusing to honor the 14S25 Recall. The recall was completed XXX9. The part appears to be the same and research supports this. How does replacing the same faulty part solve the problem? How is that considered a repair? "On your vehicle, it may be possible that the upper intermediate steering shaft was serviced incorrectly during previous repairs for Safety Recall 13S08 or Regional Program 13R01." - I take it as the recall was serviced incorrectly since one can be mistaken it wasn't serviced at all....

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Regardless, this is a safety issue and it is unacceptable it is being ignored considering no improvements were made to the design. What difference does it make replacing the part with another faulty part two years after manufacture when now the car is 15 years old? The part is certainly in worse condition now and I fear the safety of highway travel going forward. Ford doesn't seem to have any compassion. Please let me know if you would like photos to be sent in. I am willing to provide images of the corroded part that can fail anytime soon. NHTSA Bulletin: [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident SteeringNHTSA 11775187
2022 Ram 2500 Regular CabOther & unknownFire

The contact owned a 2022 Ram 2500. The contact stated that while driving at 20 MPH, with her husband seated in the front passenger's side seat and her son seated in a rear seat, an electrical burning odor entered the cabin. Upon coming to stop at the stop light, the contact noticed black smoke and flames emanating from under the hood. The fire originated under the driver's side of the hood. The contact and her family quickly exited the vehicle. The fire department arrived on the scene and extinguished the fire. The...

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vehicle was towed to a tow yard. The insurance company then towed the vehicle to another tow yard for inspection. The vehicle was deemed a total loss. The contact associated the failure with NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System). The failure mileage was 33,000.

Filed Incident FirerelatedNHTSA 11775185
2024 Dodge HornetSeats & seat belts

The contact owns a 2024 Dodge Hornet. The contact received notification of NHTSA Campaign Number: 26V510000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and made aware of the failure.

Filed Incident Seat beltsNHTSA 11775184
2018 Buick EncoreEngine & cooling

The contact owns a 2018 Buick Encore. The contact stated that while driving, the vehicle ran rough and sputtered. The check engine warning light failed to illuminate following a deep cleaning service. The vehicle was taken to the dealer for inspection and repair. The dealer identified software failures associated with DTC: P162B and DTC: P111E, and performed software updates. The contact stated that a leak occurred in the positive crankcase ventilation (PCV) system associated with DTC: P0171. The dealer replaced...

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the intake manifold, vapor canister purge valve, and PCV component, stating that no leaks were found during the inspection. The contact had the removed parts inspected by an independent mechanic, who found an internal leak. The contact stated that the OnStar system indicated that the check engine warning light was illuminated, and an abnormal exhaust odor emanated from the vehicle. While driving, the driver experienced drowsiness and expressed concern regarding carbon monoxide exposure. The contact stated that the tailpipe was damaged and expressed concern regarding warranty coverage for the turbocharger and catalytic converter. The manufacturer was notified of the failure regarding DTC: P0029, but declined warranty coverage. The contact believed that the failures were associated with Special Coverage Programs: N232395320 and N192211170. Although repairs and software updates were performed, the contact remained concerned that the underlying mechanical failures were not properly diagnosed or resolved, and that PCV, turbocharger, and exhaust failures caused reduced engine performance, cabin exhaust fumes, and risk of carbon monoxide exposure. The failure mileage was approximately 55,753.

Filed Incident Engine and engine cooling · EngineNHTSA 11775182

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