- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
- The risk
- If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
- The fix
- Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Vehicle safety record
2010 Pierce Impel Problems, complaints & recalls
No owner complaints about the 2010 Pierce Impel have been filed with NHTSA. It is covered by 9 recalls, the latest in January 2019 for the software.
NHTSA data checked
DMore problems than a typical Impel year, for its age
- Complaints
- 0
- Recalls
- 9
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2010 Pierce Impel recalls 9
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
- The risk
- If the bracket falls, it could strike a person below.
- The fix
- Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.
- The risk
- If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.
- The fix
- Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.
- The problem
- Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.
- The risk
- The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.
- The fix
- Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.
- The problem
- Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2007-2013 Velocity, Impel, and Dash CF emergency vehicles manufactured June 6, 2007, through May 31, 2013. The springs in the outer door handles are not of sufficient stiffness to prevent inadvertent door opening in certain impacts. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 206, "Door Locks and Door Retention Components."
- The risk
- In the event of a crash, the weak springs may allow the door to open and possibly fail to contain emergency personnel or equipment, increasing the risk of injury.
- The fix
- Pierce will notify owners, and dealers will replace the door handle spring with a stiffer one, free of charge. Owners may contact Pierce at 1-920-832-3000. The recall began on June 28, 2013. Pierce's recall number is 74B242.
- The problem
- Pierce is recalling certain model year 2007-2010 Velocity and Impel fire trucks manufactured from June 6, 2007, through October 30, 2010. The springs inside the inner door handles may allow the door to open inadvertently.
- The risk
- If the door inadvertently opens while the vehicle is in motion, the occupants may fall out and suffer personal injury.
- The fix
- Pierce will notify owners, and dealers will replace the inner door handles, free of charge. The recall began during May 2013. Owners may contact Pierce at 1-920-832-3000.
- The problem
- Pierce manufacturing (pierce) is recalling certain model year 2005, 2008-2011 arrow xt, custom contender, dash, enforcer, impel, quantum, saber, and velocity 75 foot hal (heavy aluminum ladder) fire apparatus bodies vehicles manufactured from may 17,2005, through october 13, 2011, that may be equipped with dual scba cylinder storage compartments. These compartments extend inboard horizontally from the side of the rear body. The scba compartment door latch orientation may have been manufactured incorrectly, allowing the door to accidentally open while the vehicle is in motion. The door may open without warning and without knowledge to the driver.
- The risk
- If the door opens, the scba cylinders may fall out of the compartment and onto the roadway, increasing the risk of a crash or injury to pedestrians.
- The fix
- Pierce dealers will notify owners, and will install a flat reinforcement plate that spans the length of the scba door. This service will be performed free of charge. The safety recall began on december 5, 2011. Owners may contact pierce at 1-920-832-3000.
- The problem
- Pierce manufacturing (pierce) is recalling certain model year 2007-2011 arrow xtand velocity, model year 2008-2011 custom contender, impel, quantum and model year 2009-2011 saber emergency trucks, equipped with meritor wabco electronic stability control (esc) modules, manufactured from december 19, 2007, through october 7, 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. This might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
- The risk
- If the driver is slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
- The fix
- Pierce is working with meritor wabco and will replace the control module free of charge. The safety recall began on december 16, 2011. Owners may contact meritor wabco at 1-248-435-8001 or pierce at 1-920-832-3000.
- The problem
- Pierce is recalling certain model year 2006 through 2010 arrow xt, dash, enforcer, impel, quantum, and velocity fire trucks manufactured from october 11, 2006 through june 16, 2010 and equipped with meritor wabco ex225 rear disc brakes and onspot automatic tire chains. The meritor wabco ex225 rear disc brake caliper may interfere with the onspot automatic tire chain brackets. This interference may restrict the caliper from full movement.
- The risk
- If this interference occurs, braking performance may be reduced without warning and a crash may occur.
- The fix
- Dealers will install new automatic tire chain brackets. The new brackets provide additional clearance for the full actuation of the disc brake calipers. This service will be performed free of charge. The safety recall began in july 2010. Owners may contact pierce at 1-920-832-3000.
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No complaints about the 2010 Pierce Impel yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Pierce Impel: every year compared
All Impel yearsQuestions about the 2010 Pierce Impel
Does the 2010 Pierce Impel have any recalls?
Yes - NHTSA lists 9 recalls for the 2010 Pierce Impel: software (January 2019); structure (July 2018); lower arm (October 2014); electrical system (October 2013) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2010 Pierce Impel had?
None have been filed with NHTSA so far.
Is the 2010 Pierce Impel a reliable vehicle?
Its Safety Index is 35 out of 100 (grade D: more problems than a typical Pierce Impel year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Pierce Impel years have the most complaints?
2007 (3), 2008 (1). See every Pierce Impel year compared.
What should I do if my 2010 Pierce Impel has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data