- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107' ladder and 110' platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.
- The risk
- A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.
- The fix
- Pierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters were mailed April 29, 2026. Owners may contact Pierce customer service at 1-888-974-3723.
Vehicle safety record
2023 Pierce Impel Problems, complaints & recalls
No owner complaints about the 2023 Pierce Impel have been filed with NHTSA. It is covered by 2 recalls, the latest in April 2026 for the boom / crane / ladder.
NHTSA data checked
CAbout as many problems as a typical Impel year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2023 Pierce Impel recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2018-2023 Velocity, Impel, Enforcer, and Arrow XT 110-foot aerial trucks. When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and cause the handrail to detach from the basket.
- The risk
- A basket handrail that unexpectedly detaches from the basket may increase the risk of injury to first responders using the handrail or to individuals on the ground near the vehicle.
- The fix
- Dealers will install new basket handrail hinge pegs, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B326.
What owners say
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No complaints about the 2023 Pierce Impel yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Pierce Impel: every year compared
All Impel yearsQuestions about the 2023 Pierce Impel
Does the 2023 Pierce Impel have any recalls?
Yes - NHTSA lists 2 recalls for the 2023 Pierce Impel: boom / crane / ladder (April 2026); boom / crane / ladder (February 2023). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2023 Pierce Impel had?
None have been filed with NHTSA so far.
Is the 2023 Pierce Impel a reliable vehicle?
Its Safety Index is 57 out of 100 (grade C: about as many problems as a typical Pierce Impel year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Pierce Impel years have the most complaints?
2007 (3), 2008 (1). See every Pierce Impel year compared.
What should I do if my 2023 Pierce Impel has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data