- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107' ladder and 110' platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.
- The risk
- A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.
- The fix
- Pierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters were mailed April 29, 2026. Owners may contact Pierce customer service at 1-888-974-3723.
Vehicle safety record
2015 Pierce Impel Problems, complaints & recalls
No owner complaints about the 2015 Pierce Impel have been filed with NHTSA. It is covered by 9 recalls, the latest in April 2026 for the boom / crane / ladder.
NHTSA data checked
DMore problems than a typical Impel year, for its age
- Complaints
- 0
- Recalls
- 9
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2015 Pierce Impel recalls 9
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
- The risk
- If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
- The fix
- Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
- The risk
- If the bracket falls, it could strike a person below.
- The fix
- Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
- The risk
- If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
- The fix
- Pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on November 30, 2017. Owners may contact Pierce customer service at 1-414-832-3000.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow, Dash, Enforcer, Impel, Quantum, Saber, and Velocity fire trucks manufactured June 29, 2015, to June 30, 2016. The affected vehicles may be equipped with certain C20 and C21 split-shaft transmissions from Waterous. This transmission sends power to the wheels of an emergency response vehicle or power to an add-on unit such as a water pump used for fighting fires. A component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output.
- The risk
- If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
- The fix
- Piece will notify owners, and dealers will remove the shift unit assembly and replace the clevis pin and retaining rings, free of charge. The recall began on September 2, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B277.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Enforcer, Impel, and Velocity vehicles manufactured April 12, 2016, to May 31, 2016, equipped with aerial devices. The affected vehicles may have a plastic plug installed in an unused port in the hydraulic pump for the aerial device. This plastic plug may separate from the pump resulting in a hydraulic fluid leak, potentially disabling the aerial device.
- The risk
- The inoperable aerial device can increase the risk of injury if the operator needs to move away from a hazardous situation or it may impede the safety mission.
- The fix
- Pierce has notified owners, and dealers will inspect the vehicles and replace the plastic plug with a metal plug, as necessary, free of charge. The recall began on July 26, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B276.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity emergency vehicles manufactured August 4, 2015, to August 24, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.
- The risk
- If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
- The fix
- Pierce will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on June 16, 2016. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products Customer Service Center at 1-800-533-3569. Pierce's number for this recall is 74B272.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain model year 2013-2015 Arrow XT, Quantum, Velocity, Impel, and Saber fire-fighting vehicles manufactured June 19, 2013, to July 31, 2014. The affected vehicles have fire hose water pressure regulators that may not respond consistently to operator input and, as a result, there may be an unexpected water pressure surge to the fire hose.
- The risk
- An unexpected surge in water pressure to the fire hose can increase the risk of injury to the hose operator or those nearby.
- The fix
- Pierce will notify owners, and dealers will update the water pressure governor firmware, free of charge. The recall began on January 5, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B252.
Do not drive
- The problem
- Pierce Manufacturing (Pierce) is recalling certain model year 2015 Saber, Enforcer, Impel, and Velocity vehicles manufactured December 4, 2014, to March 23, 2015. The rear axle cast iron leaf spring spacer block may crack and fracture.
- The risk
- If the leaf spring spacer block fractures, the pieces may become a road hazard. If the entire spacer block separates from the vehicle, the alignment of the rear axle may suddenly shift. Either condition could increase the risk of a crash.
- The fix
- Pierce will notify owners, and dealers will replace the cast iron spring spacer block with a machined steel spring spacer block, free of charge. The recall began on March 23, 2015. Owners may contact Pierce customer service at 1-888-974-3723.
What owners say
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No complaints about the 2015 Pierce Impel yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Pierce Impel: every year compared
All Impel yearsQuestions about the 2015 Pierce Impel
Does the 2015 Pierce Impel have any recalls?
Yes - NHTSA lists 9 recalls for the 2015 Pierce Impel: boom / crane / ladder (April 2026); software (January 2019); structure (July 2018); tie rod assembly (September 2017) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2015 Pierce Impel had?
None have been filed with NHTSA so far.
Is the 2015 Pierce Impel a reliable vehicle?
Its Safety Index is 35 out of 100 (grade D: more problems than a typical Pierce Impel year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Pierce Impel years have the most complaints?
2007 (3), 2008 (1). See every Pierce Impel year compared.
What should I do if my 2015 Pierce Impel has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data