- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
- The risk
- If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
- The fix
- Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Vehicle safety record
2013 Pierce Impel Problems, complaints & recalls
No owner complaints about the 2013 Pierce Impel have been filed with NHTSA. It is covered by 7 recalls, the latest in January 2019 for the software.
NHTSA data checked
CAbout as many problems as a typical Impel year, for its age
- Complaints
- 0
- Recalls
- 7
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2013 Pierce Impel recalls 7
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
- The risk
- If the bracket falls, it could strike a person below.
- The fix
- Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain model year 2013-2015 Arrow XT, Quantum, Velocity, Impel, and Saber fire-fighting vehicles manufactured June 19, 2013, to July 31, 2014. The affected vehicles have fire hose water pressure regulators that may not respond consistently to operator input and, as a result, there may be an unexpected water pressure surge to the fire hose.
- The risk
- An unexpected surge in water pressure to the fire hose can increase the risk of injury to the hose operator or those nearby.
- The fix
- Pierce will notify owners, and dealers will update the water pressure governor firmware, free of charge. The recall began on January 5, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B252.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.
- The risk
- If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.
- The fix
- Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain model year 2013 Arrow XT, Dash CF, Impel, and Velocity vehicles manufactured October 2013 through January 2014, and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
- The risk
- If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
- The fix
- Pierce will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall began on June 26, 2014. Owners may contact Pierce at 1-888-974-3723. Pierce's number for this campaign is 74B246.
- The problem
- Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.
- The risk
- The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.
- The fix
- Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.
- The problem
- Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2007-2013 Velocity, Impel, and Dash CF emergency vehicles manufactured June 6, 2007, through May 31, 2013. The springs in the outer door handles are not of sufficient stiffness to prevent inadvertent door opening in certain impacts. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 206, "Door Locks and Door Retention Components."
- The risk
- In the event of a crash, the weak springs may allow the door to open and possibly fail to contain emergency personnel or equipment, increasing the risk of injury.
- The fix
- Pierce will notify owners, and dealers will replace the door handle spring with a stiffer one, free of charge. Owners may contact Pierce at 1-920-832-3000. The recall began on June 28, 2013. Pierce's recall number is 74B242.
What owners say
Be the first Impel owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2013 Pierce Impel yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Pierce Impel: every year compared
All Impel years2013 Pierce Impel vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2013 Pierce Impel | 0 | 7 | C | |
| 2013 Pierce Arrow | 1 | 0 | A | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2013 Pierce Impel
Does the 2013 Pierce Impel have any recalls?
Yes - NHTSA lists 7 recalls for the 2013 Pierce Impel: software (January 2019); structure (July 2018); equipment (November 2015); lower arm (October 2014) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2013 Pierce Impel had?
None have been filed with NHTSA so far.
Is the 2013 Pierce Impel a reliable vehicle?
Its Safety Index is 44 out of 100 (grade C: about as many problems as a typical Pierce Impel year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Pierce Impel years have the most complaints?
2007 (3), 2008 (1). See every Pierce Impel year compared.
What should I do if my 2013 Pierce Impel has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data