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Safety recall · 09E056000

Suspension: lower ball joint Chrysler, Dodge, Plymouth recall

QUALIS AUTOMOTIVE reported this recall to NHTSA on October 9, 2009. It covers about 5,787 vehicles across 38 model years listed below. The repair is free.

Campaign
09E056000
Reported
Oct 9, 2009
Vehicles
5,787
Area
Suspension

The problem

Qualis automotive is recalling certain aftermarket ball joints sold for use on certain passenger vehicles. The socket may have been excessively hardened which could cause it to crack near the retaining ring groove allowing the ball stud to separate under impact load. The subject ball joints were sold as four part numbers, d10945, d10946, g10945, and g10946. The affected control arms, d10945 and d10946, are stamped with the following dates on the ball joints: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, and 116609. The g10945 and g10946 are the same part as the d10945 and d10946 respectively. They are labeled differently depending on the aftermarket customer.

The risk

Separation of the ball stud from the socket of the ball joint housing would allow the control arm to collapse and the wheel to fold in causing loss of steering control, possibly resulting in a crash.

The fix

Qualis automotive will replace the ball joints free of charge. The safety recall began on november 9, 2009. Owners may contact qualis automotive at 1-800-493-4128.

Contacts

This recall only pertains to aftermarket ball joints and has no relation to any original equipment installed on vehicles produced by chrysler. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Chrysler, Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09E056000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 09E056000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. QUALIS AUTOMOTIVE's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 09E056000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 09E056000 announced?

QUALIS AUTOMOTIVE reported it to NHTSA on October 9, 2009. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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