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Equipment & accessories

Ford Explorer Equipment problems by year

159 complaints filed with NHTSA about the Ford Explorer's equipment & accessories. Trailer hitches, mobility equipment, accessories and aftermarket parts.

Equipment complaints by model year

YearEquipment complaintsCrashesInjuriesRecalls
20260001
20250002
20240003
20230002
20220002
20210002
20203002
20190001
20184001
20173001
20164001
20152000
20141000
20116000
20100001
20091001
20080001
20070001
20060001
200422280
200325230
200288250
20010001
19960001

Equipment recalls

Latest Explorer equipment complaints

2020 Ford ExplorerTransmission & drivetrainVisibility & wipersEquipment & accessories

The contact owns a 2020 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 25V685000 (Equipment), 26V117000 (Visibility), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The contact was concerned that the incomplete recalls presented significant safety risks, specifically because the contact resided in Alaska, where it rained constantly with low temperatures. The dealer was contacted and confirmed that parts were not yet available. The...

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contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Filed Incident Power train · Visibility · EquipmentNHTSA 11752205
2020 Ford ExplorerTransmission & drivetrainEquipment & accessories

The contact owns a 2020 Ford Explorer. The contact stated that while the transmission was shifting gear, there was an abnormally loud grinding sound coming from the front-end of the vehicle. There was transmission fluid leaking underneath the vehicle while the vehicle was idling. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the transmission cooler had fractured and needed to be replaced. The contact related the failure to Customer Satisfaction Program NHTSA ID...

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Number: 10185994 (Power Train, Equipment) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the Customer Satisfaction Program. The repair was not covered under warranty. The approximate failure mileage was 31,000.

Filed Incident Power train · EquipmentNHTSA 11555199
2020 Ford ExplorerElectrical systemEquipment & accessories

The contact owns a 2020 Ford Explorer. The contact stated while driving at an undisclosed speed, the AWD became inoperable. The park assist, traction control, ABS, Lane Keep System, front radar, and the parking sensor also became inoperable. The map displayed on half the screen. The screen was black with a blue rectangle. The cabin temperature indicator was flickering. The vehicle was taken to the local dealer and the contact was informed that an update and reprogram of the system was needed. The vehicle was not repaired. The manufacturer was contacted and offered financial assistance, but no assistance was provided. The failure mileage was unknown.

Filed Incident Electrical system · EquipmentNHTSA 11543194
2017 Ford ExplorerEquipment & accessories

The touch screen on the vehicle lags. It takes forever to go to stations. Changes to stations you haven't pressed. Navigation doesn't work properly. Phone Bluetooth doesn't work properly. Informed the APIM NEEDS REPLACED. After researching, it appears a long list of ppl have the same complaints or very similar in nature. I think this should be investigated.

Filed Incident EquipmentNHTSA 11465812
2018 Ford ExplorerDriver assistanceEquipment & accessories

The contact owns a 2018 Ford Explorer. The contact stated that initially, the infotainment screen would intermittently fail to operate upon the start of the vehicle without warning. Recently, the contact stated that the infotainment screen had completely failed and that the screen had remained blank while the vehicle was in operation. Due to the failure, the back over prevention camera was inoperable. The contact called the manufacturer who then referred him to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 33,000.

Filed Incident Back over prevention · EquipmentNHTSA 11452194
2018 Ford ExplorerEquipment & accessories

The contact owns a 2018 Ford Explorer. The contact stated while driving 70 mph on the highway, y a piece of Sop A-pillar trim came off on the passenger side. The contact stated no warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the pillar trim to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.

Filed Incident EquipmentNHTSA 11451873
2016 Ford ExplorerEquipment & accessories

Ny car overheated and spilled all the coolant due to the engine block heaters it has. I took it for an inspection and they told me these are very dangerous and need to be changed asap, I called the dealer and they told me my car does not have this recall and they want to charge me when clearly it is the exact problem with recall # 16s14 from ford. I need this fixed asap at no charge to me as it is fords problem. I need my car back to get to work please

Filed Incident EquipmentNHTSA 11427602
2017 Ford ExplorerEquipment & accessories

I have a 2017 ford explorer. The passenger side windshield trim ripped off as I was driving approximately 55 mph and flew up in the air and landed behind me. Fortunately, there was not a vehicle behind me. The driver's side was loose, and I glued it down with gorilla glue as a temporary hold. Since that time, I have noticed many explorers with the same missing windshield trim. I feel this poses a danger not necessarily to the driver, but other drivers on the road.

Filed Incident EquipmentNHTSA 11416312
2016 Ford ExplorerAcceleration & cruise controlEquipment & accessories

Using a pedal commander pc18 bluetooth "throttle enhancer" in an emergency vehicle equipped with a vhf mobile two-way radio. The radio transmits at 50w and is installed by a professional emergency vehicle upfitter per manufacturers instructions. When transmitting in the 156mhz range the pedal command consistently and unexpectedly causes the vehicle to begin accelerating when in drive, and increasing the rpm of the engine in park. The acceleration continues as long as the user is transmitting on the two-way radio....

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As soon as the transmissing ends the vehicle goes back to idle or rpms consistent with the pedal position. These symptoms go away as soon as the pc18 is removed. This issue was also experienced by other users with pc18 and radios that transmit in the mid 150mhz range.

Filed Incident Vehicle speed control · EquipmentNHTSA 11385949
2016 Ford ExplorerSteeringEquipment & accessories

While making turns either at slow speeds or at a complete stop, the steering makes popping sounds. Steering wheel also locks for half a second. Took vehicle to a shop and was advised it was the rack and pinion on the front right tire area. The vehicle is a 2016 and has 41k miles. This issue began manifesting approximately two weeks prior. Estimated cost to repair is $2500. According to vehicle forums this is a common issue with this vehicle make and model.

Filed Incident Steering · EquipmentNHTSA 11353192
2017 Ford ExplorerFuel systemEquipment & accessories

2017 Ford explorer base model we had our vehicle "fixed" for the carbon monoxide defect on june 24, 2020. It is now 7/9/2020 and our co alarm in the vehicle is still picking up at least 11ppm of carbon monoxide in the cabin of the vehicle after traveling at highway speeds. These occurrences are sporadic, not consistent with each use of the vehicle.

Filed Incident Fuel system, gasoline · EquipmentNHTSA 11338623
2002 Ford ExplorerElectrical systemEquipment & accessoriesFire

The consumer stated the home fire hazard created by faulty design of non ul approved personal snow plow use for suv manufactured by western products. Snow plow electric motor was unfused and overheated not responding to the comman controller shorting out and causing a serious expensive fire. *Js

Filed Incident Electrical system · EquipmentNHTSA 11253850
2015 Ford ExplorerVisibility & wipersEquipment & accessoriesEngine & cooling

Tl* the contact owns a 2015 ford explorer. The contact stated that there was an abnormal odor in the vehicle while the air condition was in operation. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the catalytic converter needed to be replaced. The vehicle was repaired however, after several months the failure recurred. The manufacturer was notified of the failure however, the contact was informed that no further assistance would be offered. The approximate failure mileage was 10,000.

Filed Incident Visibility · Equipment · EngineNHTSA 10968285

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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