Ram 2500 Equipment problems by year

The contact owns a 2017 Ram 2500. The contact stated while driving at undisclosed speeds and towing a trailer, the gooseneck ball detached from the bed of the truck and the trailer disconnected from the vehicle. The contact was able to pull over safely. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact related failure to NHTSA Campaign Number: 18E028000 (Trailer Hitches). The manufacturer was contacted, and the contact was informed that there was no recall coverage for the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 98,000.

The contact owns a 2014 Ram 2500 equipped with a Strattec bolt lock 5/8-inch pin lock. The contact stated while hauling a 2016 Outdoors Wind River RV, the lock detached from the pin causing damages to the trailer. The contact was able to park on the offramp but was unable to attach the trailer back to the vehicle. The contact stated that a bystander assisted in towing the RV to a local dealer where the pin and lock were replaced. The contact called the manufacturer of Strattec and made them aware of the failure. The failure mileage was not applicable.

The contact owns a 2021 Ram 2500 hauling a 2019 Keystone Avalanche 395 with a B&W Companion Slider fifth-wheel trailer hitch. The contact stated that while driving at an undisclosed speed, the trailer was wobbling. Upon inspection, the contact's husband noticed that the fifth-wheel trailer hitch was loose and the bolts had been severed. The manufacturer was made aware of the failure and informed the contact that the bolts would be replaced. The failure mileage was approximately 22,000.

The contact owns a 2020 Ram 2500. The contact stated that the navigation system was inoperable. The contact called the local dealer and was informed that the Sirius XM radio was needed for the Navigation system to be operable. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The failure mileage was approximately 33,500. The VIN was not available.

The contact owns a 2018 Ram 2500. The contact stated that the central control system head unit malfunctioned and turned off. Additionally, the head unit would activate or deactivate other systems in the vehicle without driver input. The contact had taken the vehicle to the dealer who diagnosed that the central control system radio head unit needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 29,000.

2020 Dodge ram 2500. Consumer writes in regards to defective gps navigation system. *Ld the consumer stated the gps would direct the vehicle under overpasses even though it shouldn't have as the camper it was towing was too large. The manufacturer was contacted and knew of the defect, but did not have a solution. *Js

Tl* the contact owns a 2018 ram 2500. The contact received notification of nhtsa campaign number: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train) however, the parts needed for the recall repairs were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer carson dodge chrysler jeep ram (3059 s. Carson st, carson city, nv 89701) was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Tl* the contact owns a 2016 ram 2500. The contact received notification of nhtsa campaign number: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train) however the parts to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that the vehicle was taken three times to landmark dodge chrysler jeep ram, 6850 mt zion blvd, morrow, ga 30260, and was rejected to be serviced due to the parts not...

Tl* the contact owns a 2017 ram 2500. The contact received notification of nhtsa campaign number: 19v818000 (equipment, engine and engine cooling) however, the part to do the recall repair was unavailable. Autonation usa phoenix (2625 w bell rd, phoenix, az 85023, (623) 432-1720) was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Tl* the contact owns a 2017 ram 2500. The contact received notification of nhtsa campaign numbers: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train) however, the parts to do the recall repairs were unavailable. The contact called hill-kelly dodge chrysler jeep ram (6171 pensacola blvd, pensacola, fl 32505, (850) 972-2050) where it was confirmed that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Tl* the contact owns a 2018 ram 2500. The contact received notification of nhtsa campaign numbers: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train). The contact called hilltop chrysler located at (3291 auto plaza drive, richmond, ca 94806) and was informed the remedy parts were not available. The vehicle was not diagnosed nor repaired, the manufacturer was not made aware of the issue. The contact had not experience a failure. Vin tool confirms parts not available.

Tl* the contact owns a 2016 ram 2500 equipped with a hensley arrow anti-sway trailer hitch. While driving 5 mph, the vehicle made an abnormal noise. Upon inspection, the contact noticed that the a frame and offset receiver bar were fractured in half. A dealer was not contacted. The manufacturer was contacted and requested that the part be sent to them and any damages that occurred would have to go through the contact's insurance company. The vin was unknown. The failure mileage was approximately 500.

2016 Ram diesel 6.7 L experiencing stalling when decelerating to stop - lose power, ran off road as result. Vehicle has 3 second delay when attempting to accelerate- serious safety concern caused several near misses

Tl* the contact owns a 2014 ram 2500. The contact received notification of nhtsa campaign numbers: 15v541000 (steering), 15v461000 (equipment), 15v459000 (air bags), and 15v460000 (air bags, seat belts). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Vehicle tpms on ram 2500's is set to 80psi for "proper inflation" on a unloaded truck is way to much. When driving durning summer months tire pressure is exceeding max tire pressure of 80psi. No way to deflate tire to more safe pressures without tpms "light" and "warning indicator" telling you to inflate tires to 80psi. Update tpms to be able to lower tire pressures to a more reasonable pressure before someone blows out a tire and has or causes an accident.